# ProMed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ProMed the right Hospital Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143584/ProMed/reviews

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ProMed

4.6 (10)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ProMed

Ease of use

5.0

Customer Service

4.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Mohseen A.  
IT Head  
Investment Management  
Used the software for: 2+ years

### "Excellent features and support. The service is professional."

March 7, 2021

4.0

Pros

Functions, features and integration My experience of using product is really positive and I would like to recommend for to anyone.

Cons

some area need to improve like operation and reports.

Review Source

Response from ProEmTech Infosystems

March 12, 2021

Thank you for the review. Please check our new features in ProMed5 https://www.youtube.com/watch?v=5fXJSI3SFEs

SR

Sam R.  
IT  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simple and detailed HMS"

September 7, 2016

5.0

We are using ProMed for our hospital from last 1.5 years. Before using ProMed, we have used couple of similar Systems and struggled to manage day today activities. Now with ProMed, we could able to manage our Clinical and Accounts related tasks efficiently. Special thanks to the young energetic team of ProEmTech who give importance to innovations and open to any suggestions. ProMed is easy to customize using the settings provided and easy to manage using the interfaces provided.

Pros

1\. Reports provided as part of ProMed are accurate and detailed with which we could able to complete last financial year audit without any headache. 2. Customer Support

Review Source

Response from ProEmTech Infosystems

September 8, 2016

Thank you for the feedback. We are always committed to provide best possible support.

OA

Ohoud A.  
student  
  
Used the software for: 1-2 years

### " Easy to handle accounts "

October 22, 2017

2.0

Pros

Initially we faced problem using Pharmacy module, but the store concept followed in promed is now used to handle the complete purchases in our hospital

Cons

I think after proemtech's new additions like integrated Nurses Call System and Heigth & Weight System, ProMed will a complete Hospital Management System

Review Source

Response from ProEmTech Infosystems

June 17, 2020

Thank you for your feedback. We have improved our customer support and increased online support team availability until 11 PM IST. Please check our new cloud offering ProMed5 https://www.youtube.com/watch?v=LLG35Vm9ivQ

MG

Manjunath G.  
  
Hospital & Health Care  
Used the software for: 1-2 years

### "User friendly and comprehensive software for health care data management"

September 11, 2016

5.0

ProMed handles all aspects from Clinical Data, Pharmacy, Laboratory, OP and IP Billing, Accounts and all major departments required for us. Laboratory Instrument Interfacing provided by ProMed eases our technicians tasks and improves productivity. Customisation provided by ProEmTech is un-matching. Congratulation Team ProEmTech.

Pros

Initially we are worried thinking that this organisation is small and new, runs by youngsters, - but once we started using ProMed, we are fully convinced by the way they give support to us.

Review Source

Response from ProEmTech Infosystems

September 12, 2016

Thank you for the review

PR

Praveen R.  
Admin  
Hospital & Health Care  
Used the software for: 6-12 months

### "ProMed review after using it for 10 months"

October 10, 2016

5.0

Administrators View 1. Easy to handle accounts 2. Settlement reports are detailed 3. Can manage medical records in one click 4. Fully automated insurance workflow 5. Onsite training by experienced proemtech technical team was very helpful for us to adapt the software with in a month 6. Initially we faced problem using Pharmacy module, but the store concept followed in promed is now used to handle the complete purchases in our hospital Recently proemtech have demonstrated nurses call system, i was so happy to see the way proemtech is addressing the problems faced by hospital industry. Good luck ProMed Team

Pros

Simple and easy to use

Review Source

Response from ProEmTech Infosystems

October 12, 2016

Thank you for your review and wishes. For any support apart form regular line +91 80 41 144 144 please contact us on +91 9886 144 646 or +91 9886 144 848

LB

Lioudmila B.  
PA  
Law Enforcement  
Used the software for: 1-2 years

### "So easy"

August 24, 2018

5.0

Pros

So easy to use and the learning curve is slight

Cons

I would say that the price is the least thing i like

Review Source

Response from ProEmTech Infosystems

June 17, 2020

Thank you for the review. Please check our new offering ProMed5 - Cloud based https://www.youtube.com/watch?v=LLG35Vm9ivQ

VG

Vinay G.  
  
  
Used the software for:

### "ProMed in our organization"

September 7, 2015

5.0

When we met pre sales team of ProEmTech and explained our specific requirements related to our workflow, they have listened carefully. The next meeting they pointed out adavantages and loop holes in our workflow which we never thought before. We were very much impressed whey they mentioned about a possible revenue leakage in oir packages. The data security, backup facility ease of use are the highlight Eventhough ProMed is installed and not like web based, their produts like Online patient reports, mobile application fills the gap.

Review Source

Response from ProEmTech Infosystems

September 7, 2015

Thank you very much for your review on our products. Please contact us +91 80 41 144 144 for any support

RJ

Rajesh J.  
Administrator  
  
Used the software for:

### "Best in class Clinical Management System"

September 17, 2015

5.0

We use ProMed for our hospital Prime Ortho Centre. ProMed handles Medical Records and other clinical data in an organized way with help us to eliminate manual records keeping. Appointment management is another highlight of ProMed which is well integrated with android based token system ProToken reduces our OPD staffs workload.

Review Source

Response from ProEmTech Infosystems

September 8, 2016

Thank you for your valuable feedback. Please contact +918041144144 for any support. We are in a process of rolling out new version ProMed3.0 from October 2016 onwards. Our technical team will guide you though the same.

DLS

Dr Lakshmi S.  
  
  
Used the software for:

### "A Complete Clinical Data Management Package"

November 7, 2015

5.0

I am using ProMed from past 2 years in my department @ Specialist Hospital. LAB module in ProMed is easy to customize and flexible to incorporate new tests. ProMed adapts to our process which involves multi level validation of reports. ProMed's lab interfacing ProLIS enable us to automate all the machines in our department.

Review Source

Response from ProEmTech Infosystems

September 8, 2016

Thank you for your valuable feedback. Please contact +918041144144 for any support. We are in a process of rolling out new version ProMed3.0 from October 2016 onwards. Our technical team will guide you though the same.

RA

Rania A.  
AlQuwayiah  
  
Used the software for:

### "we could able to manage our Clinical and Accounts related tasks efficiently."

October 18, 2017

5.0

Pros

Reports provided as part of ProMed are accurate and detailed with which we could able to complete last financial year audit without any headache.

Review Source

Response from ProEmTech Infosystems

June 17, 2020

Thank you for your valuable feedback . Please check ProMed5 https://www.youtube.com/watch?v=LLG35Vm9ivQ

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