# iSmartRecruit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iSmartRecruit the right Recruiting solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143592/iSmartRecruit/reviews --- iSmartRecruit 4.6 (174) [View alternatives](https://www.capterra.com/p/143592/iSmartRecruit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iSmartRecruit Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews HA Hinal A Recruitment FirmHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “It provided a structured and efficient recruitment process through features like CV parsing, candidate management, job tracking, and reporting.“ June 15, 2026 EK Elizabeth K Owner and CEOHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it is hard to get meetings scheduled.“ July 3, 2025 AJ Anshree J RecruiterHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “The platform offers an efficient applicant tracking system, powerful resume parsing, and seamless candidate management, making it easier to organize and track recruitment activities.“ June 15, 2026 VT Vinita T Support ConsultantHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes we face the Glitch and process gets slow“ December 12, 2024 AJ Anshree J RecruiterHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “Additionally, the customization options and reporting tools provide valuable insights, enabling recruiters to make informed hiring decisions while saving time and enhancing overall recruitment efficiency.“ June 15, 2026 SK Saee K Management trainee recruitmentHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “Website is very slow while using sometimes“ September 30, 2024 AJ Anshree J RecruiterHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “Its user-friendly design, automation features, and efficient candidate management capabilities make day-to-day recruiting tasks more organized and productive. While there is a learning curve for some advanced features, the system generally improves workflow efficiency, saves time, and helps recruiters make better-informed hiring decisions.“ June 15, 2026 SR Sandhya R HR RecruiterHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Auto-fill from resume is always incorrect.“ December 16, 2022 ## Showing most helpful reviews Showing 1-25 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zuzi A. APAC Principal Consultant/Managing Director & Partner (Reg. No: R1106432) Used the software for: 6-12 months ### "Outstanding personalised and prompt service and customer support everytime! Top value! Top quality!" June 28, 2018 5.0 Happy consultants! Pros Quality is amongst the best, very user friendly, its features and functionality flows align perfectly with recruitment stages, great value for money and top customer support and customisable solutions available in the market today. Highly recommended. Cons Nothing at all! Only positive feedback from my team of consultants who use iSmart daily. The team at iSmart cannot do enough for you as clients. First class. Review Source Response from iKraft Solutions June 29, 2018 Thanks a lot Zuzi, we love to work with you and your team. It's our pleasure to server you. EK Elizabeth K. Owner and CEO Hospital & Health Care Used the software for: 2+ years ### "Owner and CEO" July 3, 2025 5.0 Pros Customer service is quick to respond and very helpful. I like having one contact. \[sensitive content hidden\] is wonderful! Cons The time difference. Sometimes it is hard to get meetings scheduled. This is not necessarily a challenge that can be fixed. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing iSmartRecruit The cost of ismart was more reasonable and offered the services I was looking for without paying for a lot of extra things I didn't plan to use. Review Source SP Srushti P. Recruiter Human Resources Used the software for: 2+ years ### "Simplifying the Recruitment Process" June 15, 2026 5.0 My overall experience with iSmartRecruit has been positive. The platform is user-friendly, helps streamline the recruitment process, and makes candidate tracking and database management efficient. It has been a useful tool for managing recruitment activities and improving overall productivity. Pros What I liked most about iSmartRecruit is its user-friendly interface and efficient candidate management system. It makes sourcing, tracking, and managing candidates easy, helping streamline the overall recruitment process. Cons One area for improvement in iSmartRecruit is that some features can take time to learn initially, and navigating between certain sections could be more seamless. Enhancements in speed and customization options would further improve the overall user experience. Review Source TT Thulani T. Talent Partner Human Resources Used the software for: Less than 6 months ### "Good Applicant Tracking and Communication" December 12, 2024 3.0 Good, nice tracking and candidate communication - more client communication would be nice. Pros The connection to mails and all communication. Cons That you can't directly send CV's to clients on it or keep candidates in tagged roles and leave them as declined etc to keep track on their profiles what roles they have been sent to etc. Review Source HA Hinal A. Recruitment Firm Human Resources Used the software for: 2+ years ### "Efficient ATS with Helpful Recruitment Features" June 15, 2026 5.0 My overall experience with iSmartRecruit was positive. It provided a structured and efficient recruitment process through features like CV parsing, candidate management, job tracking, and reporting. The platform was easy to learn and helped improve productivity while giving me practical exposure to recruitment operations and ATS workflows. Pros I liked iSmartRecruit's user-friendly interface, CV parsing feature, and efficient candidate tracking system, which helped streamline the recruitment process and improve productivity. Cons Some features require multiple clicks to access, and occasionally CV parsing may miss certain candidate details, requiring manual verification. Review Source SA Sukirtha A. Sr. MarComm Specialist Human Resources Used the software for: Less than 6 months ### "Efficient Recruitment Solution" March 7, 2025 5.0 Overall, my experience with iSmartRecruit has been very positive. Pros iSmartRecruit is highly customizable for streamlining recruitment processes. Cons Some users find iSmartRecruit's interface slightly outdated, and occasional system lag can be frustrating. Additionally, the reporting features could be more advanced for deeper analytics. Switched from [Jobitus ATS](https://www.capterra.com/p/150301/Jobitus-ATS/) Lack of Support and coordination. Outdated version. Review Source JS Julia S. Recruitment Manager Human Resources Used the software for: 2+ years ### "Review of iSmart" July 3, 2025 4.0 It was a decent tool for simple recruiting needs. Disha is fantastic to work with, very thorough and knowledgeable. Pros The platform is user-friendly and easy to navigate. It’s helpful for organizing candidates and streamlining basic recruiting tasks. I also appreciated the ability to customize some features. Cons Integration options and automation could also be improved for a smoother experience. Parsing from resumes isn’t the best. Review Source VC Vidhi C. Intern Staffing and Recruiting Used the software for: 6-12 months ### "Efficient and User-Friendly Recruitment Tool" March 13, 2026 4.0 It is user-friendly, helps manage candidates efficiently, and makes the recruitment process smooth and organized Pros I liked that iSmartRecruit is easy to use and helps manage candidates and job applications in one place. It makes the recruitment process faster and more organized. Cons it is a helpful and easy-to-use software for managing the recruitment process,Sometimes iSmartRecruit can be a little slow and may hang while loading. Improving speed and stability in such cases would make it even better. Review Source LO Lilian O. Business development Executive, Recruiter Human Resources Used the software for: 1-2 years ### "Making Recruitment Smarter and Simpler" September 10, 2025 5.0 My overall experience with iSmartRecruit has been excellent. It has streamlined my recruitment process, made candidate tracking much easier, and improved overall efficiency for me and my team. Pros iSmartRecruit has really simplified the recruitment process for me. The platform is user-friendly, and I especially like the automation features that save time while keeping everything organized. Cons Sometimes the system can feel a bit overwhelming at first because of the many features, but once you get used to it, it becomes much easier to navigate Review Source DO David O. Mr Staffing and Recruiting Used the software for: 1-2 years ### "Feedback on iSMART" September 10, 2025 5.0 It's been absolutely brilliant. \[sensitive content hidden\] 's support has been exceptional, she's professional, very knowledgeable, very patient with clients and quick to respond too. Pros The product AND the after sales services! Cons Erm, I can't think of one Review Source TR Tamar R. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great candidate management system, good technical support with competitive pricing" October 25, 2023 4.0 Pros It is a great candidate management tool, many features available. I love the email integration. It is very valuable as a team tool as info can be shared within the team easily. Cons Job pages are hosted on an ismart URL, instead of staying within our domain. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Reason for choosing iSmartRecruit better integration features with Google suite/emails, better support, really helpful with adding features that we were looking for in an ATS. Review Source FO Fabio O. OWNER Professional Training & Coaching Used the software for: 2+ years ### "ISmartRecruit Review" June 26, 2024 5.0 Pros Features, functionalities, strong and kind Customer assitance Cons Nothing especially, all seems to be perfect. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) Online assistance, it was very easy to use the ISR Paltform Review Source MS Mrs.Rashmi S. Team Leader Human Resources Used the software for: 2+ years ### "It is worth for procedure " December 13, 2024 5.0 Excellent - Getting report for end to end recruitment process Pros This is good software, easy to use and support for Application record tracking and Cons Aplication data format is not updated Automatically Review Source VB Vighnesh B. Director Staffing and Recruiting Used the software for: 1-2 years ### "Efficient and User-Friendly Recruitment Tool with Excellent Support" November 11, 2024 5.0 iSmartRecruit has been a fantastic tool for streamlining our recruitment process. The platform is user-friendly, and its customizable features make it easy to tailor to our needs. The resume parsing feature is a huge time-saver, and I appreciate the seamless job posting and candidate tracking capabilities. Customer support has been excellent—very responsive and helpful. Occasionally, there are minor connectivity issues, but they haven’t significantly impacted usability. Overall, it offers great value for money and has been a solid investment in improving our hiring efficiency. Pros Resume parsing feauture is huge time saver Cons need an easy option to delete duplicates in bulk Switched from [Zwayam](https://www.capterra.com/p/154135/Zwayam/) The product was stopped in the market... Review Source AB Anjali B. Support Consultant Human Resources Used the software for: 6-12 months ### "Usefulness of Ismart" December 13, 2024 4.0 I-smart is really helpful for day-to-day activities and Data Management. Pros It is very helpful for Data Management and brief reporting. Cons Sometimes it Parces wrong data from CV which occur glitches in Advance Search. Review Source AT Alka T. Human Resource Banking Used the software for: 6-12 months ### "Good overall experience of ATS" December 7, 2024 5.0 It helped me to filter out candidates in less time, it helps to organise resumes. We can maintain a good database with all details there. Pros It helps to filter out the relevant candidates in a very less time. It saves our time and everything is organised there. Cons Not yet I found anything that is not good for our support Review Source DS Dhwani S. Support Consultant Human Resources Used the software for: Less than 6 months ### "Usefulness of Ismart" December 12, 2024 5.0 Its quite good for recruiters, saves time and sets the data in a systematic way. Pros With the help of Ismart, we can create a good database of candidates and it also help in tracking the status of candidates from shortlisting to final selection. Cons Sometimes it fills the wrong data from candidate's CV,i.e- name of the candidate, years of experience Review Source US Utprerika S. Lead Manager - HR Human Resources Used the software for: Less than 6 months ### "iSmart has made my everyday tasking amazing" November 26, 2024 4.0 It has been great using the platform, really love their customer support too Pros user interface and the customized guide through video, all the templates are customizable, which is an amazing feature Cons Nothing as such, love all the features that they provide. Review Source ZF Zoya F. Marketing Head Program Development Used the software for: 1-2 years ### "Best Resume Management Software " September 23, 2024 5.0 iSmartRecruit automation tools have eliminated the bottleneck of reviewing and managing resumes manually, greatly improving our efficiency and cutting down screening time. Pros We like the feature that detects duplicate resumes and merges them automatically. This has kept our candidate database organized and up to date. The resume parsing feature has also streamlined our initial screening process, significantly reducing our overall hiring time. Cons We haven't encountered any major issues while using the system. It's been a smooth experience overall. Review Source NS Nisha S. HR Executive Information Technology and Services Used the software for: 1-2 years ### "Best executive search software for C-level recruitment " September 12, 2024 5.0 We liked the data security feature so much as it safeguarded our sensitive executive data. Software is available in 14 languages, which is also a plus point for us. Pros Executive database management and profile matching features saved a lot of our time. Cons Live training may be needed to get the maximum benefits of the system. Review Source SP Suyog P. Management Trainee Staffing and Recruiting Used the software for: Less than 6 months ### "Accurate, Descriptive " September 30, 2024 5.0 Good, Overall a great experience, Great Pros Maintenance of Data, Can Review the monthly Reports. Cons Glitchy, Duplicacy of Candidate, Makes it More Complicated. Review Source VM Vinay M. Manager Computer Software Used the software for: Less than 6 months ### "Very good ATS and recruiting CRM software " September 16, 2024 5.0 iSmartRecruit automates manual hiring tasks and saves our recruiters time. We recommend it for its great AI features and fast support. Pros ATS is highly scalable and easy to use. It helped us manage every aspect of our recruitment process. Cons We are happy with the software, but training is needed to understand the product better. Review Source VR Verified Reviewer HR Manager Computer Software Used the software for: 1-2 years ### "Best Platform for the Recruitment process management" October 2, 2023 5.0 Very Nice Pros easy to usevariefy of featuresbug freeLikelihood to recommendValue for MoneyCustomer SupportFunctionality Cons No Cons we have with this platform. This is one of the best and easy to use. Review Source EC Eliza C. Managing Director Human Resources Used the software for: 2+ years ### "Ideal Service Provider " February 24, 2022 4.0 Totally love the customer service and easy to navigate Pros Ease of use and matches our recruitment process Cons perhaps the leverage to connect with other job portals for job posting so more candidates can apply Reason for choosing iSmartRecruit The Account Officer presented the product well and the commitment to support us along the way Review Source MSA Maria Selva A. Talent acquisition executive Financial Services Used the software for: 2+ years ### "The new update is good. Getting Good and speed response from support team." June 17, 2022 5.0 Pros report generation are really good getting detailed and elaborate report. Scheduling interviews are easy. Easy understanding of workflow. Cons Need to integrate with Google meet. Reminder should be set regarding feedback. Review Source Response from iKraft Solutions July 11, 2022 Hello Maria, appreciate your time to post your valuable review. Our engineering team is already working on the Google Meet integration and it will be available in subsequent release. 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