# Page 4 | iSmartRecruit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is iSmartRecruit the right Recruiting solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143592/iSmartRecruit/reviews

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iSmartRecruit

4.6 (164)

[View alternatives](https://www.capterra.com/p/143592/iSmartRecruit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of iSmartRecruit

## Showing most helpful reviews

Showing 76-100 of 164 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mohamed B.  
Program Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Efficient, Comprehensive And Intelligent Filtering For Job Hunters"

November 16, 2022

5.0

Pros

iSmartRecruit is an ideal recruitment software for our organization. The support staff is extremely professional and knowledgeable in the area of recruitment. Second, this product is useful and easy to navigate. Last, I can import candidates manually or fully automatically from Linkedin.

Cons

iSmart Recruit is an amazing web-based recruitment management system. It is designed to connect job seekers, companies, and recruiters. But it lacks to be fully integrated with Google meet for real-time voice communication.

Review Source

Response from iKraft Solutions

November 30, 2022

Hello Mohamed, appreciate your feedback. We already have Google meet integration and feel free to write us at support@ismartrecruit.com for any enhancements needed in the provided feature.

MD

Milan D.  
Senior recruiter  
Human Resources  
Used the software for: 2+ years

### "Best Recruitment Software and very good customer support service"

October 12, 2023

5.0

Pros

iSmartRecruit’s ATS lets us track and manage candidates through the entire recruitment.

Cons

Training may be required for effective use.

Review Source

RM

Rakesh M.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy and userfriendly ATS "

December 20, 2022

5.0

This is one of the best software i came across and easy to use.

Pros

The features are really good. specifically the linkedin parsing and parsing cvs from job boards are too good. adding interviewers and users are very easy to add.

Cons

There few features which needs support from the helpdesk not user friendly

Review Source

CS

Claudia S.  
Senior Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "An easy to use ATS Platform!"

May 22, 2017

5.0

I will surely recommend iSmartRecruit to all the staffing and recruiting firms as well as the human resource!

Pros

I like the easy to use features of iSmartRecruit. Client tracker, filter within filter option, reports and analytics are the best features which are completely useful.

Cons

I haven't got any bad experience yet. But still, i think it comes be more flexible with the usage! Support is really helpful all the time I required the assistance

Review Source

SR

Sandhya R.  
HR Recruiter  
Human Resources  
Used the software for: 1-2 years

### "Feedback"

December 16, 2022

4.0

Pros

It is easy to store and access the data. Easy to follow-up.

Cons

We don't have reminder option. Auto-fill from resume is always incorrect.

Review Source

IĪ

Ilze Ī.  
HR / recruitment & development projects  
Consumer Goods  
Used the software for: 6-12 months

### "Awesome support, evolving software"

April 12, 2019

5.0

Pros

iSmart has almost all the functionality you need for effective recruitment process. Their support is fantastic, always there for you! iSmart team listens to their client needs and regularly does soft functionality upgrades - in my opinion this is thir greatest advantage. It is very useful, that you can customise processes to your needs, for example, you can create your own client pipeline statuses and set, how candidates are moving through the pipeline. Sync with gmail is really usefull if you use g-suit for business.

Cons

There are not many flaws for this software. If you have legit idea, what is missing, team will discuss it and offer a solution.

Review Source

Response from iKraft Solutions

April 16, 2019

Thanks a lot Ilze for this wonderful feedback.

MN

Markéta N.  
Consultant  
Staffing and Recruiting  
Used the software for: 2+ years

### "Very well customisable system for a very good pricing"

October 21, 2019

5.0

Very good customer support from very beginning. We can always get a training when we ask for it.

Pros

It's customisable - either by our own or through very good customer/technical support. Since we can not use some functions due to our location, we can get rid off some features that we wouldn't use at all and vice versa add some extra that works for us.

Cons

I can't download the plugin for Office 365 on Mac

Review Source

RW

Ramona W.  
Mitarbeiterin Marketing & Kommunikation  
Machinery  
Used the software for: 6-12 months

### "Very positive experience in terms of applicant management"

April 5, 2023

5.0

Pros

Very good price-performance ratio, friendly and competent customer service, very committed to implementing individual solutions.

Cons

We have had only positive experiences with the product and its support team so far.

Review Source

Response from iKraft Solutions

April 7, 2023

Thanks a lot, Ramona for your valuable feedback.

aR

alexia R.  
hr assistant  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "ISmart is great"

January 20, 2022

5.0

Pros

It is easy to use and many people apply on it.

Cons

People don't answer the screening questions

Review Source

RB

Ross B.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Inexperienced user "

April 14, 2022

5.0

It's been great!

Pros

The support staff is amazing when it comes to helping someone who isn't tech savvy.

Cons

There are some minor issues like some information not properly populating when adding a candidate. Small issues here and there.

Review Source

VR

Verified Reviewer  
Tiffany Banks  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Ismart "

August 6, 2019

5.0

Great

Pros

This is great software, easy to use and fab support. Integrates with web, email and social media easily. Highly recommended

Cons

None really, they have customised the bits I didn't like.

Reason for choosing iSmartRecruit

Better, cost effective great support

Review Source

OA

Oyinkansola A.  
Talent Acquisition Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Feedback from using iSmartRecruit"

June 16, 2022

4.0

Pros

It is a bit flexible and friendly to interface with.

Cons

It is impossible to shortlist applications for a particular role.

Review Source

Response from iKraft Solutions

July 11, 2022

Hello Oyinkansola, thank you so much for your valuable review. We do have various options to filter applications for a particular role. We will arrange a personalised training session to explain the same.

DR

Debanjana R.  
HR Manager  
Computer Software  
Used the software for: Less than 6 months

### "One stop for all your recruitment solutions"

November 24, 2022

5.0

Pros

is very user friendly. iSmartRecruit is one stop solution for recruitment to onboarding. It has made life of HR easy. Their integration with different job boards , posts your job effortlessly, promotes visibility of job on different platform, saves time.

Cons

It's hard to tell as all the features are excellent.

Review Source

Amit M.  
Managing Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Good ATS to track in recruitment"

November 15, 2019

3.0

Its so far so good experience using the Ismart recruit.

Pros

Well its pretty simple and easy to understand and use, you can get most of reports on click of the button.

Cons

At times its shows error and once you refresh the page its all start again. Few useful functionalities are missing.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reason for choosing iSmartRecruit

Because of the pricing factor

Review Source

SB

Steven B.  
Sr. Human Resource  
Human Resources  
Used the software for: 1-2 years

### "Excellent Applicant Tracking System, completely worth it!"

December 30, 2016

5.0

iSmartRecruit provides the flexible option with its advanced feature functionalities. It's easy to access the candidates and clients data & to track the information. I'm glad to tell that i can have everything at one place and its much easier to access as well!

Pros

iSmartRecruit provides the flexible option with all its advanced feature functionalities. It's easy to access the candidates and clients data & to track the information.

Cons

It might work best with functionalities to make it more reliable & versatile but i must add that it's obvious to be complex with such an advanced software. Havn't got any major issue!

Review Source

VR

Verified Reviewer  
Business Development & Talent Acquisition  
Human Resources  
Used the software for: 2+ years

### "I like it "

April 23, 2019

5.0

Overall, I like it. If it would be a little bit cheaper, we would be more than happy.

Pros

Many functions. Making notes is easy and visible.

Cons

The speed: sometimes it is loading a lot. The price: it could be cheaper.

Review Source

AM

Ayesha M.  
Talent Engagement Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Ismart Review"

March 28, 2017

3.0

Ismart is a useful tool in a business such as a Recruitment Agency. It is user friendly and easy to manage once you get the hang of it.

Pros

I like that it is quite easy to use once you get the hang of it and play around on it. or get trained up on it. I like that i can import candidates from Linkedin straight onto Ismart and it populates the linkedin information onto the system.

Cons

There can be improvements made to the system such as fixing small minor errors.. Value input required when adding candidates onto the system.

Review Source

LP

Lidija P.  
Head of HR  
Consumer Services  
Used the software for: 1-2 years

### "User-friendly CRM"

October 25, 2019

4.0

Pros

Easy to get, simple to use. Good value for money.

Cons

some systematic things could be improved

Reason for choosing iSmartRecruit

was best price

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn was to expensive

Review Source

FM

Fraser M.  
President  
Human Resources  
Used the software for: 6-12 months

### "Excellent, easy to use "

March 14, 2017

5.0

I reviewed a lot of recruitment packages before settling on Ismart, our last software was so complex none of my team wanted to use it. Ismart was easy to learn and does all what we what it to do and more. The team has been very responsive when questions have come up and could not be happier with the service. Would highly recommend, if you are a firm that prefers talking to clients and candidates and not spending all your time inputting data.

Pros

Easy to use, do not have to spend a lot of time inputting

Cons

We have been happy with it, when we had a problem the team has been able to resolve it quickly.

Review Source

Response from iKraft Solutions

March 15, 2017

Hey Fraser, truly appreciate your feedback. We try our best to add new feature and functionalities in system which user can work with very easily. We believe ease of use is highly important aspect and we always stick to it.

VR

Verified Reviewer  
Principal  
Staffing and Recruiting  
Used the software for: 6-12 months

### "General comments"

October 24, 2019

4.0

Pros

The level of technical support has been very good, and is relatively intuitive once you use it for some time.

Cons

The color palate uses a lot of "pastel" colors which makes it hard to see. I would strongly recommend that they adjust this to primary colors which would provide much higher contrast overall. I have found it difficult to see individual lines and boxes clearly, even after making adjustments to my monitors. Just needs to be better!!

Review Source

ZA

Zainab A.  
Recruitment Consultant  
Human Resources  
Used the software for: 6-12 months

### "Easy to use"

June 16, 2022

4.0

Awesome

Pros

Easy to use and candidates tracking function

Cons

Can't think of any, I have enjoyed my experience on it so far.

Review Source

Response from iKraft Solutions

July 11, 2022

Thank you, Zainab for your review.

RB

Richard B.  
Director  
Human Resources  
Used the software for: 1-2 years

### "Nice software within the lower cost bracket"

May 12, 2019

4.0

Positive, suits our needs- we are a small agency and we don't even use all the functions, so the competetive pricing is good as well

Pros

Customizationis good, we created various columns and can sort and filter accordingly

Cons

Occassionally buggy, just the source code comes up sometimes and you need to refresh it

Review Source

MR

Mohammed R.  
MD  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Decent UI & Easy to use"

July 12, 2019

4.0

An option can be added to mail the candidate when the status changes from applied to submitted to client like sending mail for profile rejected status.

Pros

\-Job posting integrated with multiple job boards - All in one place - connected to major social platforms (FB, Linkedin, twitter) - Value for Money - Customizable reports

Cons

Parsing the resume and searching the resume from the internal database can be improved to provide more relevant profiles to the searches.

Review Source

YD

Youssef D.  
Co-Founder  
Human Resources  
Used the software for: 6-12 months

### "Very positive experience"

October 24, 2019

5.0

Very positive

Pros

\-The customer service is very available -They can customize the software based on your needs

Cons

The matching algorithm between jobs and talent pool could be improved

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing iSmartRecruit

Because of the agility and availability of the team

Review Source

CR

CARLOS R.  
CEO  
Human Resources  
Used the software for: 6-12 months

### "Very useful software for recruit management"

April 26, 2019

5.0

We are using it at our Recruitment/Head hunting area and people feel very confortable with it. We have been using it since around one year and we plan to continue doing so.

Pros

That is very visual and friendly. Also that it has several languages options. It also has a lot of videos as tutorials that let you get the most of it.

Cons

So far, we are very happy with it. I can't said up to now any opportunity area and it is periodically updated.

Review Source

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