# iSmartRecruit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iSmartRecruit Software - reviews, pricing plans, popular comparisons to other Recruiting products and more. Source: https://www.capterra.com/p/143592/iSmartRecruit --- # iSmartRecruit Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iSmartRecruit ## What is iSmartRecruit? iSmartRecruit is a cloud-based AI recruitment solution crafted to tackle the challenges faced by staffing firms, recruitment agencies, executive search firms, and in-house HR teams. With a global presence in over 70+ countries, our platform offers solutions in 14 languages, including major European languages. Renowned for its ease of implementation, iSmartRecruit streamlines the entire recruitment process, from candidate sourcing to onboarding. In 2024, our ATS, Recruiting CRM & Executive Search Software, was honoured with many prestigious awards from leading software review platforms, underscoring our commitment to providing exceptional recruitment solutions. ## What is iSmartRecruit used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 174 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Applicant Tracking / 2026 - Recruiting / 2026 - Recruiting Agency / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iSmartRecruit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ikraftsolutions.com&name=iSmartRecruit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iSmartRecruit 4.6 (174) VS. [4.6 (3,454)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (174) Ease Of Use 4.7 (3,416) Value For Money 4.6 (159) Value For Money 4.5 (2,534) Customer Service 4.7 (172) Customer Service 4.5 (2,645) ## iSmartRecruit alternatives [4.3 (3,064)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (1,846)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (10,936)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143592/iSmartRecruit/alternatives/) ## FAQs about iSmartRecruit Overview ### What problems does iSmartRecruit solve? iSmartRecruit solves fragmented hiring workflows, scattered candidate and client data, manual resume handling, and time-consuming follow-ups by centralizing sourcing, tracking, notes, alerts, and job posting in one customizable ATS. Recruitment agencies, staffing firms, HR teams, and hiring managers benefit most from faster, more organized full-cycle hiring and easier onboarding. Answer based on 117 reviews Overview ### Which roles and teams benefit most from iSmartRecruit? iSmartRecruit is most used by recruiting teams, HR managers, and talent partners who need to source candidates, manage pipelines, and streamline hiring communication. Recruitment consultants and search specialists use it to organize client searches, while directors, founders, and CEOs rely on reporting and workflow visibility to oversee hiring performance and team productivity. Answer based on 153 reviews Overview ### What company size and industries is iSmartRecruit built for? iSmartRecruit is built primarily for small businesses in recruiting and HR, with 93% of reviewers from small companies and Human Resources leading at 42%. It also serves Staffing and Recruiting firms at 29% and Information Technology and Services organizations at 11%, aligning with staffing agencies, corporate recruiters, executive search firms, and HR firms. Answer based on 164 reviews Features and Usability ### What are the key features of iSmartRecruit? iSmartRecruit includes core recruiting features such as applicant tracking, candidate management, Boolean search, resume parsing, and job posting. Differentiating capabilities include customizable workflows and templates, interview scheduling with calendar reminders, email integration and bulk emailing, plus dashboards and reports for tracking the recruitment process. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does iSmartRecruit integrate with? iSmartRecruit integrates with Gmail for email syncing and also connects to Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, LinkedIn for Business, Glassdoor, and Mailchimp. Its catalog lists over 20 integrations, covering communication, scheduling, job boards, and email marketing tools used in recruiting workflows. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does iSmartRecruit offer? iSmartRecruit provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced walkthroughs for features and setup steps. Answer based on 9 reviews Getting Started and Support ### What customer support options does iSmartRecruit offer, and how do users rate the experience? iSmartRecruit offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, patient, and available during setup, training, customization, and issue resolution. Some mention a learning curve, extensive settings, and wanting more support videos, but overall experiences are strongly positive. Answer based on 44 reviews Features and Usability ### What features does iSmartRecruit offer for hiring teams? iSmartRecruit offers a broad set of hiring tools that cover daily recruiting work well for agencies and in-house teams. Users often mention customization, candidate and client tracking, notes, file attachments, filtering, reporting, and automation, though some teams mention missing mobile functions, occasional lag, and limits in advanced reporting. Answer based on 36 reviews Features and Usability ### How good is iSmartRecruit for candidate management? iSmartRecruit handles candidate management well by keeping profiles, applications, search, pipelines, and communication in one place. Recruiters and staffing teams value filtering, CV upload, Boolean search, LinkedIn import, and workflow customization, while some users mention parsing errors, incomplete profile imports, email issues, and a few missing candidate history details. Answer based on 30 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Resume Search 4.4 (53) 62.26% of 53 reviewers that rated this feature as important or highly important Search through the software for stored resumes Job Posting 4.4 (51) 54.90% of 51 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Candidate Management 4.5 (49) 63.27% of 49 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Resume Database 4.5 (44) 75.00% of 44 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Applicant Tracking 4.5 (41) 70.73% of 41 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Candidate Profiles 4.5 (29) 51.72% of 29 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes iSmartRecruit 92 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Route documents and other data through one or more stakeholders for review and approval Creation, administration, and evaluation of assessments or tests Create, manage, and send invoices or bills to customers Capability to use a search engine via operators like AND, NOT, and OR Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Manage and track employee referrals for open job positions Designed for the use of recruiting agencies Designed for small businesses Software addresses specific needs of staffing agencies Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. Automates core HR functions such as talent management, employee evaluation and learning management Incorporation of a chat or messaging system within an organization's internal communication infrastructure Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Track and visualize the status of an ongoing job and the time spent on tasks or projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing Access software remotely via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Automatically calculate score after the assessment Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Recruiting, tracking, and interviewing candidates and onboarding/training new employees Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Create, manage and track all task activities and progression Software addresses specific issues of agencies that provide temporary workforce to their clients Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (164) 4.5 Based on 164 reviews ## Pricing Value for money 4.6 (159) ### Starting price Free trial available Value for money 4.6 (159) 4.6 Based on 159 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xodo Sign](https://www.capterra.com/p/160894/eversign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (172) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (172) 4.7 Based on 172 reviews ## User reviews Overall rating 4.6 Based on 174 reviews Filter by rating 5(112) 4(52) 3(10) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shweta S. Partner Staffing and Recruiting ### "Efficient Data Management with Room for Customization " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2026 Its a good tool to work on. Team is very helpful and supportive. As an Executive Search industry client, it has solved our queries of data handling conveniently. Pros It's an easy, accessible tool for data management. User Friendly interface helps quick accessibility. Cons Modifications take time to filter data. Customization is required for some modules. iSmart extension doesn't work properly for emails. Alternatives considered [Recruit CRM](https://www.capterra.com/p/174348/Recruit-CRM/) Reasons for choosing iSmartRecruit iSmart came across to me as a User-Friendly Interface. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tanish Kataria T. Recruiter Human Resources ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 Overall, my experience with iSmartRecruit was positive. The platform helped streamline the recruitment process by keeping candidate information, job postings, and interview schedules organized in one place. It was easy to use for most tasks and improved efficiency in managing hiring activities. While there is some scope for improving navigation and certain features, it proved to be a useful tool for day-to-day recruitment operations. Pros What I liked most about iSmartRecruit was how simple and user-friendly it is. It helps keep the entire recruitment process organized by managing candidates, job openings, and interview schedules in one place. The platform saves time, makes candidate tracking easier, and improves overall efficiency in the hiring process. Cons One thing I liked least about iSmartRecruit was that some features took time to get used to, especially in the beginning. At times, navigating between different sections felt a bit confusing, and a few processes could be made more streamlined to improve the overall user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Anshree J. Recruiter Human Resources ### "User Friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 My overall experience with iSmartRecruit has been positive. The platform provides a comprehensive set of recruitment and applicant tracking tools that help streamline the hiring process from candidate sourcing to onboarding. Its user-friendly design, automation features, and efficient candidate management capabilities make day-to-day recruiting tasks more organized and productive. While there is a learning curve for some advanced features, the system generally improves workflow efficiency, saves time, and helps recruiters make better-informed hiring decisions. Overall, it is a reliable and effective solution for managing recruitment activities. Pros What I liked most about iSmartRecruit is its user-friendly interface and comprehensive recruitment features that simplify the hiring process. The platform offers an efficient applicant tracking system, powerful resume parsing, and seamless candidate management, making it easier to organize and track recruitment activities. Its automation capabilities help reduce manual work, improve productivity, and streamline communication with candidates. Additionally, the customization options and reporting tools provide valuable insights, enabling recruiters to make informed hiring decisions while saving time and enhancing overall recruitment efficiency. Cons What I liked least about iSmartRecruit is that some advanced features can take time to learn, especially for new users who are unfamiliar with applicant tracking systems. The interface, while feature-rich, can occasionally feel overwhelming due to the number of available options. Additionally, certain customizations and integrations may require extra setup effort, and there can be occasional delays when handling large volumes of candidate data. However, these issues are relatively minor compared to the overall functionality and benefits the platform provides. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Diya J. Recruiter Human Resources ### "Streamlining Recruitment with Smart Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 Overall, my experience with iSmartRecruit has been positive. The platform provides a comprehensive set of recruitment tools, including ATS, CRM, candidate sourcing, and workflow automation, which help streamline the hiring process. The system is customizable and supports efficient candidate management. While there is a learning curve due to the breadth of features, once familiar with the platform, it becomes a valuable tool for improving recruitment productivity and organization. Pros What stood out most to me about iSmartRecruit was how it combines ATS, CRM, and recruitment automation in one platform. The advanced search and AI matching features seem particularly useful for reducing manual effort and helping recruiters find qualified candidates faster. Cons One area that could be improved is the learning curve for new users. Because iSmartRecruit offers a wide range of features and customization options, it can take some time to become fully comfortable with all of its capabilities. Additionally, certain workflows and reports could be made more intuitive to reduce the number of steps required for common tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Devgna J. Recruiter Human Resources ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 My overall experience with iSmartRecruit was positive. The platform provides a comprehensive set of recruitment tools that help streamline hiring workflows, manage candidates efficiently, and improve collaboration among recruitment teams. Its automation features reduce manual effort, and the interface is generally easy to use. While some advanced features may require time to learn, the platform offers strong functionality and helps make the recruitment process more organized and effective. Pros What I liked most about iSmartRecruit was how easy it was to track candidates throughout the hiring process. The platform is well organized, and its automation and communication tools help recruiters work more efficiently while providing a better candidate experience. Cons What I liked least about iSmartRecruit was that some advanced features have a learning curve and can take time to fully understand. Certain customization and reporting options could also be more intuitive, making it easier for new users to access insights and configure workflows without additional training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Srushti P. Recruiter Human Resources ### "Simplifying the Recruitment Process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 My overall experience with iSmartRecruit has been positive. The platform is user-friendly, helps streamline the recruitment process, and makes candidate tracking and database management efficient. It has been a useful tool for managing recruitment activities and improving overall productivity. Pros What I liked most about iSmartRecruit is its user-friendly interface and efficient candidate management system. It makes sourcing, tracking, and managing candidates easy, helping streamline the overall recruitment process. Cons One area for improvement in iSmartRecruit is that some features can take time to learn initially, and navigating between certain sections could be more seamless. Enhancements in speed and customization options would further improve the overall user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hinal A. Recruitment Firm Human Resources ### "Efficient ATS with Helpful Recruitment Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 My overall experience with iSmartRecruit was positive. It provided a structured and efficient recruitment process through features like CV parsing, candidate management, job tracking, and reporting. The platform was easy to learn and helped improve productivity while giving me practical exposure to recruitment operations and ATS workflows. Pros I liked iSmartRecruit's user-friendly interface, CV parsing feature, and efficient candidate tracking system, which helped streamline the recruitment process and improve productivity. Cons Some features require multiple clicks to access, and occasionally CV parsing may miss certain candidate details, requiring manual verification. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amrita C. Partner and Co Founder Human Resources ### "Overall a good experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 10, 2026 Overall experience is good.The issue resolutions are meticulously handled .Fairly new user, hence still exploring. Pros The ease of using the platform so it's user friendly.Also the support teams have been very responsive and have had a good experience interacting with them. Cons Reporting functionality could be better.There were some gaps on extracting team wise reports.Trying to work that around with their teams. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reasons for choosing iSmartRecruit The interaction with the team and the platform both were satisfactory Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rutu D. Recruitment Specialist Human Resources ### "Great Learning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 My overall experience with iSmartRecruit has been very positive. During my internship, I am gaining hands-on experience with an Applicant Tracking System (ATS) and learning how recruitment processes work in a real-world environment. I work on candidate data management, profile verification, and maintaining recruitment databases. Pros iSmartRecruit provides a user-friendly and efficient ATS platform for managing candidates and recruitment workflows. I liked its resume parsing, candidate tracking, and database management features. The system helps recruiters save time and maintain organized candidate records. Cons When parsing resumes, the system does not immediately notify users if a candidate's email address already exists in the database. The duplicate email warning appears only after entering additional details such as Current Employer, Current Designation, and Current Location, which can result in extra manual effort and time being spent on data entry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lawrence K. COO Management Consulting ### "Great ATS for contingency recruiting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 Excellent. Product works very well and meets our needs. Support and development staff were knowledgeable and helpful. Pros The cooperation from the support team to meet our needs in a timely fashion. Customization and added suggestions were common from us and they were always available to discuss. Cons Network is a little slow but seems to be improving. This could be due to our offshore location in India and possibly local infrastructure. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Cost. We had reached out limit on Zoho and the cost of upgrading was not justified. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reasons for choosing iSmartRecruit Cost and willingness of the iSmartRecruit team to work with us on customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143592/iSmartRecruit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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