# Namely Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Namely Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/143606/Namely

---

# 

 Namely Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Namely

## What is Namely?

Running HR isn't for the faint of heart. Namely gives you the resources to make your life easier and your employees happier. With modern, intuitive technology and a world-class team of HR experts, Namely empowers and supports people teams with an all-in-one HR solution designed for mid-sized businesses (25-1000 employees). Whether you’re transitioning from a PEO or switching to new HCM software, Namely has the technology and people to support your company every step of the way.

## What is Namely used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 439 user reviews

Reviews sentiment

Positive

80%

Neutral

9%

Negative

11%

Pros & cons

Intuitive and modern design

Centralized employee data platform

Limited and cumbersome task features

Frequent technical disruptions

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Payroll / 2025
-   Performance Management System / 2025
-   Talent Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Namely?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.namely.com/&name=Namely)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Namely

4.2 (439)

VS.

[4.3 (1,844)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (439)

Ease Of Use

4.3 (1,843)

Value For Money

3.9 (304)

Value For Money

4.2 (1,502)

Customer Service

4.0 (348)

Customer Service

4.1 (1,573)

## Namely alternatives

[4.6 (3,430)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,792)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,243)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (3,040)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/143606/Namely/alternatives/)

## FAQs about Namely

Overview

### What problems does Namely solve?

Namely solves fragmented HR workflows by putting payroll, paystubs, PTO requests, benefits, onboarding documents, and employee records in one system. It reduces manual data entry, paper forms, and HR bottlenecks through self-service, while improving visibility into birthdays, anniversaries, org charts, and company updates for HR teams, managers, and distributed employees.

Answer based on 236 reviews

Overview

### Which roles and teams benefit most from Namely?

Namely is most used by HR teams, including HR managers, generalists, directors, coordinators, recruiters, and HR business partners, who manage onboarding, payroll, benefits, compliance, and employee records. Office managers and business leaders use it to streamline people operations, while sales and client-facing teams benefit from cleaner workforce data and self-service workflows.

Answer based on 404 reviews

Overview

### What company size and industries is Namely built for?

Namely is built for small to mid-sized businesses, especially small businesses at 65% of reviewers, with computer software leading industries at 25%. It also serves midsize companies at 30%, with added presence in information technology and services at 10% and marketing and advertising at 5%.

Answer based on 439 reviews

Features and Usability

### What are the key features of Namely?

Namely includes core HRIS tools such as employee payroll, benefits enrollment, time off management, onboarding, and reporting. Differentiating features include integrated HR, payroll, and benefits data, employee self-service, configurable permissions, and a social-style employee portal for team updates, org charts, birthdays, and recognition.

Answer based on 234 reviews

Integrations

### Which third-party tools and platforms does Namely integrate with?

Namely integrates with over 50 integrations across HR, identity, recruiting, and employee experience tools. Reviewer-mentioned connections include Greenhouse, Lever, Okta, and Pingboard. Official catalog integrations also include 15Five, Adobe Acrobat Sign, Absorb LMS, Bonusly, Culture Amp, BetterCloud, and Google Cloud Identity.

Answer based on 39 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Namely?

Namely offers in-person training, live online sessions, webinars, videos, and documentation. Most employees and payroll users get comfortable quickly because the interface feels intuitive after brief guidance. HR staff without deep technical backgrounds often ramp up well, while administrators and teams configuring advanced details may need more time and stronger self-serve tutorials.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does Namely offer, and how do users rate the experience?

Namely offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep support. Users often describe support as friendly, responsive, and helpful, especially with dedicated account contacts and training resources. Still, some report uneven follow-through, long hold times, slower email responses, and inconsistent help during implementation or payroll issues.

Answer based on 109 reviews

Security

### How does Namely handle data security and access control?

Namely uses centralized, digital storage to keep HR data secure, along with configurable permissions, multiple access levels, automatic permission changes during onboarding, and single sign-on with internal authentication methods. Reviewers also note that privacy settings, roles and permissions, and password resets can sometimes feel confusing or difficult.

Answer based on 14 reviews

Employee payroll

### How well does Namely handle employee payroll?

Namely handles employee payroll well for many HR teams by combining payroll, time off, and employee records in one system. Small and midsize companies often find payroll easier to run and adjust, while organizations with complex pay rules, tax setups, or integrations may face usability gaps and implementation issues.

Answer based on 234 reviews

## Pros and Cons

Intuitive and modern design

86% positive reviews out of 59

Most reviewers find the user interface easy to navigate, visually appealing, and accessible for all experience levels.

Limited and cumbersome task features

60% negative reviews out of 42

Some users report task management lacks automation, is tedious, and often requires manual workarounds or external tools.

Centralized employee data platform

88% positive reviews out of 24

Most reviewers indicate data management enables secure, customizable, and streamlined HR information in one location.

Frequent technical disruptions

85% negative reviews out of 40

Most users report recurring bugs, system errors, and slow resolution times disrupt daily operations and create frustration.

Workplace celebration and recognition

96% positive reviews out of 23

Most reviewers describe birthday and anniversary reminders as boosting engagement and fostering team appreciation.

Umar C

Senior Accountant, 51 - 200 employees.

"From the end user's perspective, it is great to see all the information in one place, such as benefits, changes over time in benefits and PTO, payroll, and birthdays, etc."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Database

4.3 (42)

61.90% of 42 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Payroll Management

4.0 (27)

62.96% of 27 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Profiles

4.5 (22)

72.73% of 22 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

Onboarding

4.2 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Reporting/Analytics

4.2 (18)

88.89% of 18 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Time Off Management

4.2 (16)

56.25% of 16 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Namely 120 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Track 401(k) participant contributions and employer match

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compare key metrics for the business against prominent players in the industry

Delegate benefits administration to third party vendors

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Track and manage schedules and meetings via an integrated calendar

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Record interactions, notes, and developments with candidates

Print paychecks issued to confirm payment of wages or salary

Track employees' arrival and departure timings for payroll purposes

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Catalog, manage, and develop employee skill sets

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Determine what amounts employees should contribute towards their benefits from each paycheck

Digitally deposit correct payroll amounts into individual employee's bank accounts

Set up and manage short and/or long term disability insurance benefits

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digital forms that are shared and accessed online

Digitally sign online documents

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Gateway through which employees can access the system

Track and measure time worked for employees

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Track employee time off under the family and medical leave act (FMLA)

Software specialized for accountants and accounting firms

Designed for small businesses

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Set up and manage health insurance benefits for employees

Compliant with HIPAA, which sets standards for sensitive patient data protection

Automates core HR functions such as talent management, employee evaluation and learning management

Set up and manage health savings and flexible spending accounts for your employees

Document completed by employee to assist with career and personal development to reach short term and long term goals

Create, share, and manage the distribution of job descriptions/duties

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Facilitate training materials that help employees grow and progress in their positions

Manage and track employee attendance

Set up and manage life insurance benefits for your employees

Access software remotely via mobile devices

Access the system via a mobile application

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

Pay employees in multiple states with correct tax deduction amounts in each

Identify, track, and respond to negative feedback

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Select benefits and provide information needed to participate in a benefit via an online portal

Create orientation programs for new employees or students

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Receive data and information in real time

Active reporting of data and metrics

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set up and manage retirement benefits for your employees

Follow the progression of a task associated with performance reviews

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Request, track, and manage time off requests and vacation time

Automatically create and distribute W-2/1099 tax forms to employees.

Automatically subtract garnishments from wages

Assess skills, outcomes and results using preset metrics and averages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (425)

4.0

Based on 425 reviews

## Pricing

Value for money

3.9 (304)

### Starting price

Free trial not available

[View all Pricing Plans](https://www.capterra.com/p/143606/Namely/pricing/)

Value for money

3.9 (304)

3.9

Based on 304 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Bonusly](https://www.capterra.com/p/167338/Bonusly/)[

ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[

Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[

Okta](https://www.capterra.com/p/119653/Okta/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (348)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (348)

4.0

Based on 348 reviews

## User reviews

Overall rating

4.2

Based on 439 reviews

Filter by rating

5(216)

4(134)

3(42)

2(29)

1(18)

Mentioned topic

Sorted by most recent

Tyra O.

People Operations Specialist II

Computer Software

### "Namely Review "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

May 20, 2026

Pros

I liked that Namely allowed us to extract our raw data. I also liked that Namely allowed me to have good visibility into my PTO, payroll, and paystubs all in one place.

Cons

Namely was not the most intuitive tool to use. I'd say the UI left something to be desired. I also think they have some work to do when it comes to their partner integrations. We recently switched to a different HRIS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

George P.

Talent and Payroll Specialist

Human Resources

### "Namely Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 16, 2025

Namely was one of the first HRIS platforms I learned to use and while it is a decent platform for beginners, there are better options out there. It is a good platform for reporting, since it is simple to pull data and customize reports for your needs. However, it lacks usability and isn't that user friendly which can be problematic for navigation and understanding for employees.

Pros

Good reporting for HR, easy to update and input data. Great for building and editing employee profiles.

Cons

Slow & doesn't have much integration with other platforms. Needs better tutorials for users. Customer service is lacking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Ryan M.

Owner

Construction

### "All in one solution for HR"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 20, 2024

Pros

Everything you need for HR with 1 provider.

Cons

Tiered pricing gatekeeps additional/needed services.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sr Sales Development

Computer Software

### "Loving Namely"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2024

Amazing so far, I check my paychecks, tax info, and colleague updates all through Namely

Pros

Super easy to use, great UI, have had no issues so far

Cons

To be honest, I have ran into no issues so far on Namely

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

David J.

Team Lead Market Insights

E-Learning

### "My pick for the best HR software. Most approachable platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2024

My top choice because it provides all our basic HR needs including, payroll, benefits administration, time tracking, record keeping and recruiting.

Pros

Its affordable price, full customer support and tools to comply with laws makes Namely my best choice. Namely also impressed me with its modern, no-frills interface which made it easy to complete HR tasks like running payroll or requesting feedback with a few clicks.

Cons

Lacks internal communication features. Also, it has limited reporting and analytics functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Accountant

Information Technology and Services

### "Would recommend for small to medium size organizations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 11, 2024

Will recommend for sure as customer service is great and helps to find the solution for you..

Pros

The customer service is outstanding and can't complain about it. From the end user's perspective, it is great to see all the information in one place, such as benefits, changes over time in benefits and PTO, payroll, and birthdays, etc.

Cons

Could not create an organizational chart, and the reporting does not meet our needs due to our more complex structure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andrew F.

Head of People and Culture

Real Estate

### "Avoid at all costs"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 7, 2024

We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less.

Pros

When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the \*only\* think going well is payroll, but issues still exist that we told them about \*at implementation\*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job.

Cons

Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that \*should\* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end \*by accident\* two weeks later. That does not inspire confidence.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

At the time, Rippling did not prioritize employee privacy. Rippling also did not have good payroll support, and they were making the customer do most of the work to improve the system's functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2024

Hi Andrew, Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights. We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area. We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless. We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence.

CA

Clinton A.

Human Resource Manager

Machinery

### "Namely Is an Easy to Use and Reliable Solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2024

Pros

Namely has been a powerful payroll management tool. The features of Namely are brilliant.

Cons

I do not dislike Namely. Namely has been dependable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jacy S.

Staffing Coordinator

Staffing and Recruiting

### "Great system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 25, 2024

Pros

It's easy to use and has all the information we need easily accessible in one spot.

Cons

Sometimes things are not in the tab I would think they are in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Jamie A.

Director of Growth

Consumer Goods

### "Not very user friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 25, 2024

Overall I’m very glad we switched from Paychex, but I think Gusto is the clear winner in terms of user experience.

Pros

Namely is far better than Paychex, which we used previously. All the necessary functionality is there, and it serves its purpose.

Cons

Although miles better than paychex, Namely leaves a lot to be desired from an employee user experience. The portal is not intuitive to navigate, the functionality for performance reviews is basic, and overall I find myself needing to reach out to HR often for help navigating the platform.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Paychex lacked very basic functionality and was a nightmare to navigate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143606/Namely/reviews/)

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