--- title: "Page 2 | Namely Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Namely the right Human Resources solution for you? Explore 439 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143606/Namely/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Namely 4.2 (441) [View alternatives](https://www.capterra.com/p/143606/Namely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Namely ## Showing most helpful reviews Showing 26-50 of 441 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trinity M. People Generalist Used the software for: 1-3 years ### "Excellent Solution for SMBs and Scaling Companies " September 11, 2018 5.0 The best parts about using Namely is their excellent support+success team and the constant growth that they are experiencing which results in frequent updates that make my job easier. Having a fully integrated solution has saved me an abundance of time. The ease of integration with the HRIS tool is great for scaling companies that use a variety of products to function but want one-source-of-truth. Reporting capabilities in both HRIS and Payroll are detailed and have gained the stamp of approval from Finance and HR. Pros \-Excellent customer support. -One stop solution for HRIS, Payroll, and Benefits. -Very customizable for different use cases. -Constant and reliable product updates and roadmap. Cons \-Document storage is not robust -While the tool is very customizable, it is a slight learning curve to master the smaller details. Review Source Human Resources Manager Used the software for: Less than 1 year ### "HRIS - Small Non-Profit Company" June 13, 2019 4.0 We had to build our HR department from the ground up. Before Namely all of the documents, timesheets, and reporting were done on paper and manually. Namely was able to provide us with everything we need to build our HR department. It is also user-friendly that all our employees were able to transition to using Namely with ease. We also operate from multiple locations, and Namely was able to house all documents that we need in an instant. Pros We are a non-profit organization that works seasonal. Most of our employees are retired and have challenges using different technology, but with Namely they are able to adapt to our new system fairly quickly. We like how the system is user-friendly for both admin and user side. Cons There are some reporting options that are not available for admin, but I was able to obtain the reports that I needed through the service team. Review Source Caitlin P. HR Manager Used the software for: 3-5 years ### "User Friendly system but poor customer service model" November 6, 2020 4.0 Customer service experience has been poor since they changed their service model in 2018. Pros The user experience is simple and easy to navigate. Cons The build out for open enrollment and feeds is extremely lengthy and pricey. Review Source Response from Namely November 30, 2020 Thank you for your review! We really appreciate your feedback and truly apologize for your negative experience with customer service. Based on client feedback and the request for dedicated support with our Service Team, we introduced a new and improved service model this past May. We are confident that our new Pod Service Model will enhance our clients' overall experiences. Director, Global People Services Used the software for: 1-3 years ### "Poor, poor payroll" June 22, 2020 2.0 We selected Namely for the HR flexibility and have been very disappointed with the Payroll technology and customer service. Pros They have customized workflow capabilities in a self-service platform. Cons We have used the HRIS integrated with their Payroll system and have had major issues with tax reporting and customer service. Strongly do NOT recommend using their payroll services for mid-tier or NFP or global organizations. Switched from Streamline HR and PR processing. Reasons for choosing Namely Perceived value and service - they were recommended to us by BlueMarble which is a service we are likely to use in the future. Review Source Response from Namely September 2, 2020 Thank you for your review! We truly apologize for your experience and appreciate your feedback. Since Namely Payroll is a U.S.-only payroll solution, our software may not have been the right fit for your company if you have a global payroll profile. However, we have recently made significant upgrades to our tax engine and are currently building out a new unified reporting infrastructure that we believe will move our offering forward significantly. We plan to continue investing in this area on an ongoing basis. Talent and Payroll Specialist Used the software for: Less than 1 year ### "Namely Review" April 17, 2025 3.0 Namely was one of the first HRIS platforms I learned to use and while it is a decent platform for beginners, there are better options out there. It is a good platform for reporting, since it is simple to pull data and customize reports for your needs. However, it lacks usability and isn't that user friendly which can be problematic for navigation and understanding for employees. Pros Good reporting for HR, easy to update and input data. Great for building and editing employee profiles. Cons Slow & doesn't have much integration with other platforms. Needs better tutorials for users. Customer service is lacking. Review Source RM Ryan M. Owner Used the software for: Less than 1 year ### "All in one solution for HR" December 20, 2024 5.0 Pros Everything you need for HR with 1 provider. Cons Tiered pricing gatekeeps additional/needed services. Review Source Human Resources Generalist Used the software for: 1-3 years ### "Namely is an intuitive and simple payroll software" September 19, 2023 4.0 Namely does a great job with tax notices, so we never have to worry about anything getting lost in the shuffle. Employees can access a great HRIS system. Regular use of the system by staff members is evidence of its value. Having all of the company's paperwork and personnel files in one place is helpful. Pros I appreciate how quick and easy it is to check my benefits and salary. Leave of absence requests can also be submitted. The onboarding procedure at Namely is streamlined. It's useful for maintaining legal conformity. The payroll system I use has a very responsive customer service team. Cons There are sometimes too many hoops to jump through and paperwork to submit before a desired change can be implemented. For instance, the system required us to acquire and present an authorization letter of the IRS in order to change the company name. For some reason, filing taxes under the new name wasn't good enough. Switched from [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Our payroll is processed safely and efficiently by Namely. It handles our W-2s and Form 941 filings as well. The many different payroll reports are quite useful. There are dozens of options available. Review Source Andrew F. Head of People and Culture Used the software for: 3-5 years ### "Avoid at all costs" May 10, 2024 2.0 We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less. Pros When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the \*only\* think going well is payroll, but issues still exist that we told them about \*at implementation\*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job. Cons Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that \*should\* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end \*by accident\* two weeks later. That does not inspire confidence. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) At the time, Rippling did not prioritize employee privacy. Rippling also did not have good payroll support, and they were making the customer do most of the work to improve the system's functionality. Review Source Response from Namely May 13, 2024 Hi Andrew, Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights. We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area. We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless. We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence. Human Resources Generalist Used the software for: 1-3 years ### "Namely is an excellent HRIS for small businesses" September 28, 2023 4.0 In particular, it is user-friendly, centralizes all of our data, and streamlines our operations. All of the tools have improved our team management and allowed us to devote more time to strategic rather than administrative tasks, such as onboarding new recruits and monitoring vacation time. Pros Namely is a great human resource management system. We are a tech firm, and the platform has received nothing but praise from our developers. Our HR services are now more streamlined than ever thanks to the intuitive reporting and various modules that allow us to devote more time to strategic rather than administrative tasks. Cons The months-long process of finalizing API feeds has slowed down the processing of layoffs and new hiring with their perks with our many partners. The resolution of this issue will also simplify our situation. Switched from [Proliant](https://www.capterra.com/p/187093/Proliant/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Smaller organizations can profit considerably from the high quality data collecting offered by this service, despite its cheaper price tag. Possibilities for employee self-service and data collecting are expanded. Review Source Growth Marketing Manager Used the software for: 3-5 years ### "I Recommend Namely" June 20, 2023 5.0 I really enjoyed the platform, my overall experience was a positive 10/10! Pros Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely. Cons The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed. For example, if i had requested 8 hours of PTO but only took 6, I was unable to edit the next day. My manager would have to completely delete the request, and i'd have to create a new one. Review Source Emily D. HRBP Used the software for: 1-3 years ### "Adequate product for the price" September 29, 2022 2.0 I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it. Pros We decided to go with Namely because it worked well with Germany, and we are an international company. It is unfortunately very difficult to find a product that works well in both Germany and US, since Germany is not a 1st tier country (like Spain, France, England). Germany also has very specific compliance and protocols in place. This was a number 1 feature to us, as well as the price point. Namely also had relatively simple reporting, we were always able to get what we needed. Cons Performance reviews were quite bad (from both an administrative and user standpoint), no ability to plan compensation within the system, difficult to set up work flows and difficult customer service (not able to just chat with someone, needed to email and create a ticket and wait for a response), organization chart was not set up well, work flows were not as simple as they could have been (ie a workflow for managers to be involved when someone was onboarded - had to be entirely manual). Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Personio](https://www.capterra.com/p/158622/Personio/) Reasons for choosing Namely Namely was better for the German side of our business Review Source Response from Namely October 17, 2022 Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. We will be sure to relay your feedback and suggestions to our Product team. Melissa L. Employee Experience Manager Used the software for: 1-3 years ### "Happy with HRIS" September 2, 2020 4.0 Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs. Pros We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction. Cons We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company. Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) At the time of the switch Zenefits was not able to offer a Global solution for our company. Review Source Response from Namely November 30, 2020 Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has enhanced your onboarding process and overall employee experience. As for implementation, we truly apologize for your experience. We have made several improvements recently, such as introducing Data Migration Services, to ensure that our clients' implementations go smoothly and properly prepare them to go live. As for customer support, we are confident that our new Pod Service Model will enhance clients' overall experiences and are happy to hear that you have found the Namely Help Community to be helpful. Director of HR Used the software for: Less than 1 year ### "Namely is a great option for a mid sized company" August 9, 2021 4.0 Pros The software flows very well and links everything so it's easy to onboard and offboard employees. The profiles store employee data efficiently and the reporting and analytics is very useful. Cons There are many inconsistencies or illogical set ups that make the software wonky at times. For example, titles are considered an "object" rather than text. So you have to add every title manually in the backend. THEN, only on the onboarding form can you search titles. Everywhere else you must search the alphabetized list manually for your title. This is just a minor inconvenience. A more major one is how salaries are handled. When inputting a salary for payroll you have to calculate out how much each check should be and input that in addition to listing the annual salary. This might be fine if every other form or field didn't calculate it automatically for you. This seems like a major oversight and really puts into perspective how this software was developed. And that is, many teams working on their own parts without any formal cohesion of functionality. Honestly, it feels like an intern built the whole onboarding piece (which is the function you will use the most). Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review Source Response from Namely August 16, 2021 Thank you for your review! We really appreciate your feedback and are happy to hear that our platform has simplified your onboarding and offboarding processes. As for your pain point about salaries, we apologize for your negative experience. Fixing that process is currently on our product roadmap and we look forward to making your experience as seamless as possible. HR Director Used the software for: Less than 1 year ### "Great concept, but not able to deliver" June 5, 2018 2.0 Namely needs to stop building new features, fix the ones they have, and build better internal processes. The dysfunction they are experiencing internally is extremely apparent to clients. Pros In comparison to other all-in-one HRIS systems, the interface is a lot more friendly. It marries the concept of social media newsfeeds with HR, allowing employees to comment on each other's birthdays and anniversaries. This gives HR an opportunity to engage employees with a fresh approach to benefits, payroll, and compliance. Cons I'm unsure of the experience of other customers, but the concept of Namely never took hold for our organization. Beginning at implementation, the Namely team was disorganized and unstable. Implementation was scheduled to wrap up October 1 and wasn't completed until January. During that time, Namely's implementation team experienced turnover 3 times, each time having to reset our implementation schedule. Information was missed, uploaded incorrectly, recreated, etc... They missed the ACA filing deadline and we had to work with an outside vendor with additional costs. They filed our taxes incorrectly and this still has not been resolved. On the benefits side, the agent assigned to our team miscalculated the rates from the plan we chose. According to the rates on the spreadsheet, we chose this particular carrier because it seemed these were the best rates and value. We had our open enrollment meetings and an employee pointed out that the numbers were incorrect, that she would be paying up some amount more per month. We had the agent resend us the sheet, we broke down the formulas, and identified the incorrect formula. Thankfully, our agent forgot to submit our enrollment form and we missed the deadline with the carrier. The integration with Adobe Sign has never been successful, so we have not had a single successful Onboarding through Namely. Instead of fixing glitches in the systems, they have built around them which makes it less intuitive (ex. build a new hire's profile including payroll info, send the onboarding packet, then after the new hire starts, go back into the profile to add the payroll group. When I asked why we weren't able to add the payroll group while we are adding payroll info at the start, they explained the glitch.) Compared to other systems, reports have a long way to go. Most come back blank after being ran. We have experienced more turnover in Namely's account managers. With all of the errors and issues we have needed to remedy, we simply did not have time to encourage use of the system. The time off app crashes, so we have lost engagement in the system. Rather than risk any further damage to the organization, we have implemented BambooHR (which is wonderful) and now let Namely sit silently in the background. It has been costly and frustrating, for the admin as well as the employees. Review Source Sr Sales Development Used the software for: Less than 1 year ### "Loving Namely" November 21, 2024 5.0 Amazing so far, I check my paychecks, tax info, and colleague updates all through Namely Pros Super easy to use, great UI, have had no issues so far Cons To be honest, I have ran into no issues so far on Namely Review Source Production Manager Used the software for: 3-5 years ### "Great tool to manage your Organization" July 11, 2023 4.0 Namely helps in People Management and is also a great tool to keep in touch with collegues all over the world. Pros Once set up, Namely is very easy to use and has a very friendly interface. Cons No issues so far. Some submenus could be better arranged, specially in the goal settings section. Review Source HR Manager Used the software for: 1-3 years ### "Great HRIS and Payroll system with many customizable features" August 13, 2020 4.0 I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette. Pros We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations. Cons Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) The goal for a more detailed performance management builts in our HRIS. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing Namely the communication during the sales and demo process and their willingness to customize and work to enhance feautures based on our request. Review Source Response from Namely November 30, 2020 Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform to be super customizable, especially when it comes to performance reviews. As for customer support, we truly apologize for your experience. We are confident that our new Pod Service Model and the Namely Help Community will enhance clients' overall experiences going forward. CEO Used the software for: 1-3 years ### "Payroll Management Software, marketed as total HR management" August 8, 2022 2.0 We initially chose Namely in order to outsource / automate more of our total HR management and Namely had positioned themselves as total HR management. While the payroll onboarding, setup and execution was relatively easy, it was quite painful to set up and distribute HR policies or get any substantive value from the additional HR consulting that we had paid for. At the end, when we realized that some of our state quarterly taxes had not been properly filed or submitted, we chose a different platform. Pros Payroll setup and management was simple to setup and run for each pay period. Cons The service was not reliable for tax preparation, and failed to submit our state taxes in some states. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP was cumbersome, expensive and their all-in-one HR management solution wasn't economical for our small-size company. Review Source Response from Namely October 17, 2022 Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. Payroll Analyst Used the software for: Less than 1 year ### "Small Business Platform Only - the Quickbooks of HRIS/Payroll" December 3, 2018 2.0 We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our experience from a Systems and Support standpoint is far from great, we may not be the target demographic. This tool is far more suited to small and mid-size businesses who can handle manual system changes and configuration at the employee level. But for large enterprise-level companies who require robust tools--reporting, customization, anything at scale--this is not the vendor for you. Pros User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple. Cons When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform. Run into bugs and validation glitches daily, which are hard to resolve through self-service. Namely "gatekeeps" much functionality on their end so clients must email the service team for many requests. Customer support can vary greatly depending on the representative. Some are fast and informative, while others will completely ignore your service request, forcing you to track cases and follow up. Non-Intuitive Benefits Enrollments, ACA, no mailing of W-2s come year end. Ensuring tax compliance is a daily struggle. Lack of audit trails and historical data for many fields is a compliance nightmare. Review Source HR Supervisor Used the software for: 3-5 years ### "Overall review" February 11, 2021 5.0 Pros Namely is easy to navigate for the admins and our employees. The social aspect that everybody can share on the dashboard is great. Payroll service is also very satisfactory. Customer service improved from an year ago. We have received fast and helpful responses to our inquiries. Benefits management in the system is also intuitive. We had smooth last Open Enrollment. Cons One of the features that I wish to improve is the Namely Time reporting. Majority of our employees are hourly so when we are looking for reporting on the hours worked the reports are not robust and involves lots of time cleaning to get to the information you need. PTO tracking for hourly and salary and reporting it could be better and less confusing. Another feature I wish to improve is the Namely Benefits as a broker. We had signed up previously but then ended up with another broker as many errors occurred in our benefits management and lack of commutation with our broker. File feed management during open enrollment could improved also. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Review Source Response from Namely February 23, 2021 Thank you for your review! We are happy to hear that both you and your employees find Namely's platform user-friendlyespecially with payroll services. Human Resources Used the software for: 1-3 years ### "SOOOOO FRUSTRATING!!!!!" March 14, 2019 1.0 TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!! My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!! Pros It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts. Cons 1\. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix. 2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works! 3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations. 4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue. 5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!! Review Source AT Angie T. Payroll/HR Administrator Used the software for: 3-5 years ### "Namely Review" May 20, 2022 5.0 Namely HRIS, Payroll and Benefits have made such a difference. Easy to setup and use. Have worked with multiple payroll systems for over 40 years and Namely (by far) is the best and user friendly. Pros We love the Onboarding, it has saved us so much time. On employee's first day, 99% is done. That's amazing. Cons Con is that not all of Namely HRIS info carries over to Namely Time. Switched from [CS Professional Suite](https://www.capterra.com/p/89836/CS-Professional-Suite/) We wanted an HRIS, Payroll, Benefit and Time system all in one. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Namely It had all the features we were looking for. Review Source Response from Namely June 7, 2022 Thank you for your review! We really appreciate your feedback and are happy to hear that our platform saves you valuable time, especially when it comes to onboarding. Director of People Operations Used the software for: 3-5 years ### "Namely Allowed HR to Scale" June 18, 2020 5.0 Streamlining all of our onboarding and reviewing. Pros Namely is used as our HRIS and payroll system. I has an onboarding module that was incredibly helpful in digitizing our entire onboarding system and allowing all the info to flow into HRIS and payroll. The EE review feature has also streamlined our review process Cons The implementation required heavy lifting to present our data into a Namely prescribed spreadsheets. I wished there were better mapping that would have required more on Namely's part. (2) some of the place holding features that exist in payroll are not available on the HRIS side. Ex: if I want to view deductions for many EEs I can go the deduction location and click through and easily view one EEs info after another. If I want to do the same within HRIS I cannot. So there are many, many clicks required to accomplish the same task. Reasons for choosing Namely features, look and feel of the UI Review Source Response from Namely September 2, 2020 Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has streamlined your HR processes, like onboarding and performance reviews. As for implementation, we truly apologize for your experience. In 2019, we recognized that gathering required data was a huge lift and burden for some of our clients, so we introduced Data Services as a solution. Clients who utilize Data Services work directly with a Namely consultant to pull the necessary data from their current system. The Namely consultant then works to ensure the data is formatted properly for import, giving our clients more time to focus on other pieces of implementation and providing them with a more seamless experience. As for the place holding features on the HRIS side, we will relay your feedback to our Product team. Thank you! IT Recruiter Used the software for: 1-3 years ### "Easy and sustainable. " September 28, 2018 4.0 Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It still has some glitches that need an urgent fix, but with the few conversations I've had with the Customer Support team, I can tell that Namely will greatly improve in future versions. Pros It is a straightforward and easy to use software, the user interface is the simplest one in the market of HR Management tools. It is a good example of the Integration between Payroll and HR Systems, and might be useful in the Linkbuilding bussiness with a few enhancements and addons. The Customer Service is great and the people involved are very kind and competent. Cons The customization of the processes is not easy to implement, and tends to be tiresome, and in many cases it slows down the navigation. It is currently lacking a proper auto-sync feature. It does not have the E-signature feature for current employees. The performance management module has a complicated nature. There could be a better integration between the HR and the Payroll modules. As I explained in the Pros, it is easy to use but it could be highly improved in terms of pragmatic functionalities over the user friendly interface. Review Source DV Deborah V. Payroll Manager Used the software for: Less than 1 year ### "Namely is the way to go" December 14, 2022 5.0 I have been doing this job for many years using many different providers. I have found Namely to be a top notch provider. Pros Product is easy to navigate and use. Customer service is top notch Cons I would like to see the ability to use more complex filters for reporting. Sometimes I must download into excel to do additional filtering on the same column Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.