# Page 2 | Namely Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Namely the right Human Resources solution for you? Explore 439 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143606/Namely/reviews

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Namely

4.2 (439)

[View alternatives](https://www.capterra.com/p/143606/Namely/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Namely

## Showing most helpful reviews

Showing 26-50 of 439 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tyra O.  
People Operations Specialist II  
Computer Software  
Used the software for: 2+ years

### "Namely Review "

May 20, 2026

3.0

Pros

I liked that Namely allowed us to extract our raw data. I also liked that Namely allowed me to have good visibility into my PTO, payroll, and paystubs all in one place.

Cons

Namely was not the most intuitive tool to use. I'd say the UI left something to be desired. I also think they have some work to do when it comes to their partner integrations. We recently switched to a different HRIS.

Review Source

GP

George P.  
Talent and Payroll Specialist  
Human Resources  
Used the software for: 6-12 months

### "Namely Review"

April 16, 2025

3.0

Namely was one of the first HRIS platforms I learned to use and while it is a decent platform for beginners, there are better options out there. It is a good platform for reporting, since it is simple to pull data and customize reports for your needs. However, it lacks usability and isn't that user friendly which can be problematic for navigation and understanding for employees.

Pros

Good reporting for HR, easy to update and input data. Great for building and editing employee profiles.

Cons

Slow & doesn't have much integration with other platforms. Needs better tutorials for users. Customer service is lacking.

Review Source

DJ

David J.  
Team Lead Market Insights  
E-Learning  
Used the software for: 2+ years

### "My pick for the best HR software. Most approachable platform."

September 24, 2024

5.0

My top choice because it provides all our basic HR needs including, payroll, benefits administration, time tracking, record keeping and recruiting.

Pros

Its affordable price, full customer support and tools to comply with laws makes Namely my best choice. Namely also impressed me with its modern, no-frills interface which made it easy to complete HR tasks like running payroll or requesting feedback with a few clicks.

Cons

Lacks internal communication features. Also, it has limited reporting and analytics functionality.

Review Source

RM

Ryan M.  
Owner  
Construction  
Used the software for: 6-12 months

### "All in one solution for HR"

December 20, 2024

5.0

Pros

Everything you need for HR with 1 provider.

Cons

Tiered pricing gatekeeps additional/needed services.

Review Source

Alan B.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Namely is an intuitive and simple payroll software"

September 18, 2023

4.0

Namely does a great job with tax notices, so we never have to worry about anything getting lost in the shuffle. Employees can access a great HRIS system. Regular use of the system by staff members is evidence of its value. Having all of the company's paperwork and personnel files in one place is helpful.

Pros

I appreciate how quick and easy it is to check my benefits and salary. Leave of absence requests can also be submitted. The onboarding procedure at Namely is streamlined. It's useful for maintaining legal conformity. The payroll system I use has a very responsive customer service team.

Cons

There are sometimes too many hoops to jump through and paperwork to submit before a desired change can be implemented. For instance, the system required us to acquire and present an authorization letter of the IRS in order to change the company name. For some reason, filing taxes under the new name wasn't good enough.

Switched from

[ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Our payroll is processed safely and efficiently by Namely. It handles our W-2s and Form 941 filings as well. The many different payroll reports are quite useful. There are dozens of options available.

Review Source

ML

Melissa L.  
Employee Experience Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Happy with HRIS"

August 24, 2020

4.0

Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

Pros

We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

Cons

We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

At the time of the switch Zenefits was not able to offer a Global solution for our company.

Review Source

Response from Namely

November 30, 2020

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has enhanced your onboarding process and overall employee experience. As for implementation, we truly apologize for your experience. We have made several improvements recently, such as introducing Data Migration Services, to ensure that our clients' implementations go smoothly and properly prepare them to go live. As for customer support, we are confident that our new Pod Service Model will enhance clients' overall experiences and are happy to hear that you have found the Namely Help Community to be helpful.

ED

Emily D.  
HRBP  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Adequate product for the price"

September 22, 2022

2.0

I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it.

Pros

We decided to go with Namely because it worked well with Germany, and we are an international company. It is unfortunately very difficult to find a product that works well in both Germany and US, since Germany is not a 1st tier country (like Spain, France, England). Germany also has very specific compliance and protocols in place. This was a number 1 feature to us, as well as the price point. Namely also had relatively simple reporting, we were always able to get what we needed.

Cons

Performance reviews were quite bad (from both an administrative and user standpoint), no ability to plan compensation within the system, difficult to set up work flows and difficult customer service (not able to just chat with someone, needed to email and create a ticket and wait for a response), organization chart was not set up well, work flows were not as simple as they could have been (ie a workflow for managers to be involved when someone was onboarded - had to be entirely manual).

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[Personio](https://www.capterra.com/p/158622/Personio/)

Reason for choosing Namely

Namely was better for the German side of our business

Review Source

Response from Namely

October 17, 2022

Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience. We will be sure to relay your feedback and suggestions to our Product team.

TP

Tilly P.  
Growth Marketing Manager  
Music  
Used the software for: 2+ years

### "I Recommend Namely"

June 15, 2023

5.0

I really enjoyed the platform, my overall experience was a positive 10/10!

Pros

Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely.

Cons

The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed. For example, if i had requested 8 hours of PTO but only took 6, I was unable to edit the next day. My manager would have to completely delete the request, and i'd have to create a new one.

Review Source

AF

Andrew F.  
Head of People and Culture  
Real Estate  
Used the software for: 2+ years

### "Avoid at all costs"

May 7, 2024

2.0

We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less.

Pros

When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the \*only\* think going well is payroll, but issues still exist that we told them about \*at implementation\*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job.

Cons

Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that \*should\* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end \*by accident\* two weeks later. That does not inspire confidence.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

At the time, Rippling did not prioritize employee privacy. Rippling also did not have good payroll support, and they were making the customer do most of the work to improve the system's functionality.

Review Source

Response from Namely

May 13, 2024

Hi Andrew, Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights. We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area. We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless. We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence.

Katrina V.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Namely is an excellent HRIS for small businesses"

September 22, 2023

4.0

In particular, it is user-friendly, centralizes all of our data, and streamlines our operations. All of the tools have improved our team management and allowed us to devote more time to strategic rather than administrative tasks, such as onboarding new recruits and monitoring vacation time.

Pros

Namely is a great human resource management system. We are a tech firm, and the platform has received nothing but praise from our developers. Our HR services are now more streamlined than ever thanks to the intuitive reporting and various modules that allow us to devote more time to strategic rather than administrative tasks.

Cons

The months-long process of finalizing API feeds has slowed down the processing of layoffs and new hiring with their perks with our many partners. The resolution of this issue will also simplify our situation.

Switched from

[Proliant](https://www.capterra.com/p/187093/Proliant/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Smaller organizations can profit considerably from the high quality data collecting offered by this service, despite its cheaper price tag. Possibilities for employee self-service and data collecting are expanded.

Review Source

TG

Tomi G.  
Executive Administrator / Office Manager  
Computer Software  
Used the software for: 2+ years

### "Not your typical Payroll software, so no more dreading the use of it!"

October 26, 2016

4.0

I used to dread doing payroll, because the system we were using was not user friendly and extremely time consuming and cumbersome. Now, with Namely, I can input information into the HRIS system, and it feeds right over into Payroll; so no more double entering! Namely does not look like a typical boring old spreadsheet. The system is easy to read, with nice use of color, and some areas even customizable w/ our own graphics and pictures. It's nice to work in software with some personality. We can now onboard our new hires using Namely, which allows the new employee to fill in tedious personal information, leaving me, the administrator, only a few areas that I have to input myself. It is a definite time saver for sure! I love the fact that Namely allows us to customize reports, but sometimes I feel that this is one area that isn't as easy to figure out. Some reports can only be created by a Namely Rep, and other reports can be created by us. I can't always figure out which filters to use, or how to complete a report exactly the way I want to use it. This may be more user error, and not entirely Namely's fault. I will say that the Namely Reps/Support do come to my aid every time, and I do get the reports or answers I need rather quickly. We like the fact that employees can do open enrollment/life change events, right through Namely, which removes Human Resources from having to enter everyones selections manually ourself. Namely had a few glitches with it this last year, but part of it was also a communication problem from the Insurance Company side. Namely has been in contact with us about working on this problem throughout the year, so I'm now worried about it now. I do not dread having to go into Namely to update or enter something. I do not dread doing payroll, because if I have to fix something in an employee's profile, deductions, taxes, etc... it's only a click away, and then I can get right back to completing payroll. It's very easy! Namely really does reduce the amount of work HR has to do: 1) by allowing employees (active or termed) access to their W2's and/or changing their address 2) supervisors requesting Raises and Promotions now go through Namely and not a silly group email train 3) I said it earlier, but having Namely take care of Open Enrollment/Insurance deductions so no manual entry needed. I hope you can see that Namely is not your typical Payroll/HRIS software, but has personality, ease of use, and quality customer service!

Pros

The ease of use, customizable reports in format pdf or Excel, and it even looks appealing to work in.

Cons

I have to manually input PTO for new hires, or when someone moves to next tier of years of service. The numerous email alerts you get for any employee change request (ie: address; title change; Raise, etc...) gets annoying, yet to confirm that I sent off the payroll submission, I don't receive any.

Review Source

LD

Lisa D.  
HR Director  
Computer Software  
Used the software for: Less than 6 months

### "Great concept, but not able to deliver"

June 2, 2018

2.0

Namely needs to stop building new features, fix the ones they have, and build better internal processes. The dysfunction they are experiencing internally is extremely apparent to clients.

Pros

In comparison to other all-in-one HRIS systems, the interface is a lot more friendly. It marries the concept of social media newsfeeds with HR, allowing employees to comment on each other's birthdays and anniversaries. This gives HR an opportunity to engage employees with a fresh approach to benefits, payroll, and compliance.

Cons

I'm unsure of the experience of other customers, but the concept of Namely never took hold for our organization. Beginning at implementation, the Namely team was disorganized and unstable. Implementation was scheduled to wrap up October 1 and wasn't completed until January. During that time, Namely's implementation team experienced turnover 3 times, each time having to reset our implementation schedule. Information was missed, uploaded incorrectly, recreated, etc... They missed the ACA filing deadline and we had to work with an outside vendor with additional costs. They filed our taxes incorrectly and this still has not been resolved. On the benefits side, the agent assigned to our team miscalculated the rates from the plan we chose. According to the rates on the spreadsheet, we chose this particular carrier because it seemed these were the best rates and value. We had our open enrollment meetings and an employee pointed out that the numbers were incorrect, that she would be paying up some amount more per month. We had the agent resend us the sheet, we broke down the formulas, and identified the incorrect formula. Thankfully, our agent forgot to submit our enrollment form and we missed the deadline with the carrier. The integration with Adobe Sign has never been successful, so we have not had a single successful Onboarding through Namely. Instead of fixing glitches in the systems, they have built around them which makes it less intuitive (ex. build a new hire's profile including payroll info, send the onboarding packet, then after the new hire starts, go back into the profile to add the payroll group. When I asked why we weren't able to add the payroll group while we are adding payroll info at the start, they explained the glitch.) Compared to other systems, reports have a long way to go. Most come back blank after being ran. We have experienced more turnover in Namely's account managers. With all of the errors and issues we have needed to remedy, we simply did not have time to encourage use of the system. The time off app crashes, so we have lost engagement in the system. Rather than risk any further damage to the organization, we have implemented BambooHR (which is wonderful) and now let Namely sit silently in the background. It has been costly and frustrating, for the admin as well as the employees.

Review Source

VR

Verified Reviewer  
Director of People & Talent  
Information Technology and Services  
Used the software for: 2+ years

### "Good product for growing company"

April 26, 2023

5.0

Pros

The social feature on the home page was great. I loved how our team was able to celebrate birthdays and anniversaries when they logged on.

Cons

When I used it Namely was new to the industry and had some growing pains they went through. Re-orgs and misses on design layout. Was still happy to use it on a daily basis though!

Review Source

MS

Maurizio S.  
Production Manager  
Medical Devices  
Used the software for: 2+ years

### "Great tool to manage your Organization"

July 10, 2023

4.0

Namely helps in People Management and is also a great tool to keep in touch with collegues all over the world.

Pros

Once set up, Namely is very easy to use and has a very friendly interface.

Cons

No issues so far. Some submenus could be better arranged, specially in the goal settings section.

Review Source

VR

Verified Reviewer  
HR Manager  
Human Resources  
Used the software for: 1-2 years

### "Great HRIS and Payroll system with many customizable features"

August 7, 2020

4.0

I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

Pros

We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.

Cons

Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Namely

the communication during the sales and demo process and their willingness to customize and work to enhance feautures based on our request.

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

The goal for a more detailed performance management builts in our HRIS.

Review Source

Response from Namely

November 30, 2020

Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform to be super customizable, especially when it comes to performance reviews. As for customer support, we truly apologize for your experience. We are confident that our new Pod Service Model and the Namely Help Community will enhance clients' overall experiences going forward.

JC

John C.  
Payroll Director  
Telecommunications  
Used the software for: 6-12 months

### "The absolute WORST Payroll HRIS System...EVER!!!!!!!!!"

December 16, 2020

1.0

From a zero to ten it's a zero. Run...do not walk away from considering this system and support model. Way too many more modern systems and service providers than this. Apparently this company does not take into consideration feedback from customers. You also do NOT have a dedicated service rep. So once you sign the dotted line...you're on your own. Good luck...b/c you will need with this awful 1960 system design.

Pros

I do like the Facebook look and feel for the main page for ESS. Articles and help guides easily to upload to system.

Cons

Where to begin? So many to list.... Hold times for client services are crazy. I guess b/c the company is in financial trouble the staff is bare. get ready for TWO plus hours of hold times to get help!!! You can barely ever get a hold of a live person. You have to create a "call back" and list three times you want a call back...but it is within their hours. Then they send an invite for when "they" are free...not the client. System cannot track correctly FMLA or other PTO times. System cannot do imputed income on GTL or other imputed items per pay period like ADP, Paychxex, Ceridian, Workday, SAP and all other modern systems can do easily. The software cannot do gross ups easily, manual checks are a fiasco. Whoever designed this system did NOT have background in payroll or HRIS. Manual checks cannot be ran with the regular payroll. It has to be done as a "separate payroll".

Review Source

Response from Namely

March 17, 2021

Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience.

HG

Hamid G.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Payroll Management Software, marketed as total HR management"

August 4, 2022

2.0

We initially chose Namely in order to outsource / automate more of our total HR management and Namely had positioned themselves as total HR management. While the payroll onboarding, setup and execution was relatively easy, it was quite painful to set up and distribute HR policies or get any substantive value from the additional HR consulting that we had paid for. At the end, when we realized that some of our state quarterly taxes had not been properly filed or submitted, we chose a different platform.

Pros

Payroll setup and management was simple to setup and run for each pay period.

Cons

The service was not reliable for tax preparation, and failed to submit our state taxes in some states.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP was cumbersome, expensive and their all-in-one HR management solution wasn't economical for our small-size company.

Review Source

Response from Namely

October 17, 2022

Thank you for your review! We really appreciate your feedback. We are disappointed to hear that you feel Namely wasn't the right solution for your company and apologize for your negative experience.

VR

Verified Reviewer  
Payroll Analyst  
Retail  
Used the software for: 6-12 months

### "Small Business Platform Only - the Quickbooks of HRIS/Payroll"

November 30, 2018

2.0

We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our experience from a Systems and Support standpoint is far from great, we may not be the target demographic. This tool is far more suited to small and mid-size businesses who can handle manual system changes and configuration at the employee level. But for large enterprise-level companies who require robust tools--reporting, customization, anything at scale--this is not the vendor for you.

Pros

User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple.

Cons

When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform. Run into bugs and validation glitches daily, which are hard to resolve through self-service. Namely "gatekeeps" much functionality on their end so clients must email the service team for many requests. Customer support can vary greatly depending on the representative. Some are fast and informative, while others will completely ignore your service request, forcing you to track cases and follow up. Non-Intuitive Benefits Enrollments, ACA, no mailing of W-2s come year end. Ensuring tax compliance is a daily struggle. Lack of audit trails and historical data for many fields is a compliance nightmare.

Review Source

AG

Adri G.  
Sr. Director, Global People Operations  
Computer Software  
Used the software for: 2+ years

### "Sr. Director, Global People Operations"

December 17, 2021

5.0

Extremely positive. I love working with the entire Namely team - they have a great customer-centric culture, are knowledgable, there at the drop of the hat and just a pleasure to work with. I couldn't recommend the team more highly.

Pros

I absolutely LOVE Namely. The HRIS is very easy to use, manage and creates a great experience not only for admins but our employees as a whole. Everything is seamless to navigate and it is honestly an HR professional's dream come true.

Cons

I wish the reporting aspects were a little bit more straightforward to use / understand how to create and do more analytics and data pulling. Overall, it's great and something I'm sure the helpdesk community would be happy to set up a session to delve into more 1-1.

Review Source

Response from Namely

December 21, 2021

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our platform and working with our customer support team.

SS

Shannon S.  
Human Resources  
Airlines/Aviation  
Used the software for: 1-2 years

### "SOOOOO FRUSTRATING!!!!!"

March 5, 2019

1.0

TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!! My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!

Pros

It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.

Cons

1\. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix. 2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works! 3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations. 4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue. 5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!!

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 6-12 months

### "Namely for Web Developers"

November 23, 2023

4.0

Pros

It has a great range of tools for hr management, especially tracking the leave or vacation time of employees. It also makes reports collecting all this data. You can also manage performance reviews.

Cons

The API provided by Namely has limited customisations for developers as well as rate limits. If you don't have experience working with such softwares, it can be difficult at first to understand all the functionalities of the interface.

Review Source

Leon C.  
IT Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy and sustainable. "

September 28, 2018

4.0

Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It still has some glitches that need an urgent fix, but with the few conversations I've had with the Customer Support team, I can tell that Namely will greatly improve in future versions.

Pros

It is a straightforward and easy to use software, the user interface is the simplest one in the market of HR Management tools. It is a good example of the Integration between Payroll and HR Systems, and might be useful in the Linkbuilding bussiness with a few enhancements and addons. The Customer Service is great and the people involved are very kind and competent.

Cons

The customization of the processes is not easy to implement, and tends to be tiresome, and in many cases it slows down the navigation. It is currently lacking a proper auto-sync feature. It does not have the E-signature feature for current employees. The performance management module has a complicated nature. There could be a better integration between the HR and the Payroll modules. As I explained in the Pros, it is easy to use but it could be highly improved in terms of pragmatic functionalities over the user friendly interface.

Review Source

DV

Deborah V.  
Payroll Manager  
Computer Software  
Used the software for: 6-12 months

### "Namely is the way to go"

December 13, 2022

5.0

I have been doing this job for many years using many different providers. I have found Namely to be a top notch provider.

Pros

Product is easy to navigate and use. Customer service is top notch

Cons

I would like to see the ability to use more complex filters for reporting. Sometimes I must download into excel to do additional filtering on the same column

Review Source

MS

Matthew S.  
DVM  
Veterinary  
Used the software for: 1-2 years

### "Easy integration and usage. "

November 23, 2022

5.0

Pros

I liked that this was a one-stop-shop for all things HR and payroll. Functionality was easy and entire platform was intuitive.

Cons

The price. As with anything, good service comes at a premium. At least we got what we pay for.

Review Source

Response from Namely

December 2, 2022

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our streamlined platform.

SZ

Stephanie Z.  
Accounts Manager  
Oil & Energy  
Used the software for: 2+ years

### "Accounts Manager"

December 9, 2021

5.0

Love the software, love the functionality, love the ease of use. Very highly recommend.

Pros

Ease of use, functions that are important to me as an end user.

Cons

There were no issues, it was a seamless transition.

Review Source

Response from Namely

December 21, 2021

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our platform.

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