Who Uses This Software?

Trusted by the largest F500 companies, Kintone's no-code platform with granular governance empowers 'citizen developers' in SMBs and team leaders in larger orgs to centralize and streamline workflows.


Average Ratings

61 Reviews
Ease Value

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month/user
    See pricing details
  • Pricing Details
    5 User Min. NPO and edu discounts available. Info: www.kintone.com/pricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Kintone
  • www.kintone.com/
  • Founded 2011
  • United States

About Kintone

To code or not to code it's totally up to you. Become the office hero. Build bespoke enterprise apps for your team and zap them to every desk and pocket. Automate just about anything: start from scratch with drag-and-drop, or customize one of dozens of pre-built apps in millions of ways. Collaborate with your team to run, test, and improve until your app is picture-perfect and super impressive all without a lick of code. (We won't tell if you don't).


Kintone Features

  • Access Controls/Permissions
  • Backup and Recovery
  • Data Migration
  • Data Replication
  • Database Conversion
  • Mobile Access
  • Multiple Programming Languages Supported
  • NOSQL
  • Performance Analysis
  • Relational
  • Virtualization
  • Access Controls/Permissions
  • Code Refactoring
  • Collaboration Tools
  • Compatibility Testing
  • Data Modeling
  • Debugging
  • Deployment Management
  • Mobile Development
  • No-Code
  • Reporting/Analytics
  • Software Development
  • Source Control
  • Web App Development
  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Kintone Reviews Recently Reviewed!


Kintone works!

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quite easy/quick to learn

Ease of use

Very cost-effective for nonprofits

May be all the database needed for small to medium organizations. Link it to another tool (e.g. through ODBC) that supports functionalities like SQL and that's it.

Customization support if you know JavaScript.

Excellent workflow support

Very helpful and responsive customer support.

Cons: Lack of very key and basic formula support such as If-else conditions.

Difficult to make apps talk to each other (app relationships) which leads to the need for multiple apps with duplicate data. It appears the only option available is the Lookup Feature, which works well for its purpose but is limited regarding true apps/database relationships. This limitation may be resolved by linking your apps through ODBC to a tool like a BI tool that supports database relationships.

Limited customization if you have no JavaScript expertise.

Lack of support for SQL

Overall: Kintone has been the most cost-effective solution to my organization's database, data, and reporting needs for over two years. I don't see us dropping Kintone even if we adopt other systems. In fact, our plan is to find systems (e.g. BI tools) that can link to Kintone. It takes a look of development time off your hands. For the needs of a small to medium organization, it is almost all you may need to rid yourself off scattered spreadsheets, stay data organized, manage workflows and business process communication etc. Just take time to know the tool and you may never need the computer science person.

Vendor Response

by Kintone on January 23, 2019

Hello,

Thank you for your review and feedback! We're happy to hear about all the great things you and your organization have accomplished through Kintone, as well as the level of customization and integration you've achieved!
We always encourage our users to experiment with the platform as much as possible!

Best,
Kevin
Kintone Customer Success

The People make the Product

Feb 13, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support. Figuring things out wasn't intuitive for me and without the support team, I'd likely not have seen the transition through. The team was unbelievably patient and kind and smart about ensuring we didn't get it fast...but correct. Support team truly was the best value and made all the difference in the world.

Cons: Challenging to use and learn.

Lack of comprehensive tutorials.

I would always search first for help but only found very basic guidance which made me feel terrible for always having to turn to support team to figure things out. The product is great if you are very tech savvy and have advanced skills... or if you have the team for support. But if we had to go this alone, we'd never have endured.

Overall: Transitioned a complex database with many "many to many" relationships which don't seem to something the designers at Kintone make a priority but thanks to experts and determined support from the team, we've figured most things out. We have a lot of work to do yet and it can feel daunting but thanks to the support, it is doable.

Vendor Response

by Kintone on March 07, 2019

Hi there,

Thank you for your review! Our support team truly appreciates all of your feedback, and we're always happy to help whenever you need it. Don't hesitate to reach out if you ever need assistance!

Best,
Kevin
Kintone Customer Success

Data made easy - no experience necessary !

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that I was able to figure it out by myself , without the need to run to IT , as we all know that once IT is involved you usually get something that work for them and not for the end user.

Cons: There is nothing I dislike , although I would want to see a more in depth self serve help center . In the current form when you search for solutions on how to solve a problem ( problem in terms of figuring out how to build exactly what you need, not system being down or the like) you might get lucky and find something that will help you. In my view , it would help if customer generated "help solutions" would be made available.

Overall: Excellent ! While the self serve help center has its limitation , my overall experience is positive because when I reached out to someone in the Kintone team , I always got the answers that I was looking for.

Vendor Response

by Kintone on January 23, 2019

Hi Remus,

Thank you very much for your review! We're always looking for new suggestions for our help center and support, so we appreciate your feedback and are happy to help any time!

Best,
Kevin
Kintone Customer Success

Made it easy for a caveman

Feb 16, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is quite robust, has multiple applications (audit, reporting, support materials, action planning), and easy to use.

Cons: Multiple clients cannot be working on their audit at the same time.

Overall: I am not a developer. I know how to spell HTML. The Kintone team took a concept I had and created a comprehensive client evaluation audit and scoring system that included multiple client support apps, like action planning. From day one until we were able to start testing initial versions was fast, fast, fast. The development time was a matter of months from start to roll out. The people we worked with were wonderful, honest and smart. The only challenge was that since I am not a "techie" - there were times their communications were a bit over my head. But they eventually learned how to communicate better with a novice like me. I was very, very pleased with Kintone and the platform they built and manage for us.

Vendor Response

by Kintone on March 07, 2019

Hello,

Thank you for your review and our team is very grateful for your feedback! As you mentioned, Kintone is a very robust system that can be designed however you want it to be, and we're happy that we were able to help turn your concept into a system that works for you!
Let us know anytime if there's anything else we can help you with!

Best,
Kevin
Kintone Customer Success

Kintone review for security services

May 28, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is customizable to any need.

The apps are able to be tied together through related records which is vital to our business.

There are many standard apps that can be downloaded for free and edited and/or used as a model instead of building an app from scratch.

Customer service for Kintone if very responsive and able to send an app template to assist when a premade app is unavailable. The template can then be installed and customized to suit the unique needs of the user.

History is tracked in each app to show the changes made over time. This is an extremely useful feature.

The entire interface is user-friendly and easy to learn.

Cons: I would like to be able to customize the portal and change the layout (such as move the location of the spaces and announcements).

While there is a lot of information in the help section, it could be formatted in a more user-friendly format.

I would like to be able to change the order in which the apps are listed in the apps section.

Overall: We needed a solution to house all of our client communication, customer contracts and unique services, equipment, billing information, CRM, document library, post inspections, and more. We are able to do all that and more and customize it exactly as we want it.

Vendor Response

by Kintone on June 05, 2019

Thank you for your positive feedback!

Best,
Larissa
Kintone Customer Success

Happy with Kintone!

Feb 15, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is completely customizable. It is easy to use & makes us feel empowered in the success of our organization.

Cons: It takes some additional steps to get all of reporting done than the site we used previously. However, the detailed information we are capturing, the customization of that information, especially the transparency of knowing exactly how that information is being captured & translated, outweighs the additional time reporting takes.

Overall: Kintone allows us to be as detailed and specific in capturing information as we desire to be while remaining clean & simple to use. We feel confident that we will be a more successful organization because of Kintone.

Vendor Response

by Kintone on March 07, 2019

Hi Karlee,

Thank you for your review! Really happy to hear about all the great things you and your organization have been able to accomplish with Kintone. We're glad that our platform has been able to help you grow!
Please feel free to reach out if you ever need help with anything!

Best,
Kevin
Kintone Customer Success

Capterra loader

Great software which allows to quickly optimize analog processes. Fits small and large organization

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons: The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Vendor Response

by Kintone on May 01, 2018

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

Capterra loader

Great process management software

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly GUI

Easy learning curve for programming

Notifications

Process management

Great support

Adaptability

Cons: There is nothing that we dislike currently

Overall: We picked this software in order to fix a paper based process that had gone wrong After we made the first application we've made 30 more for different processes in our company. I can't say enough good things about the software and how it has helped our company.

Vendor Response

by Kintone on January 08, 2019

Hi Betsey,

Thank you for your feedback! We're very happy to hear about all the apps you've developed and how Kintone has worked for you!

Best,
Kevin
Kintone Customer Success

Capterra loader

Kintone simplifies data management at the cost of some functionality

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is incredibly simple and fast to get a new app built and launched. Some of the smaller ones go from idea to launch in a matter of minutes. These are programs that would have taken hours or days to develop in Microsoft Access.

Cons: There is some basic functionality that I expect in any database or data management software that Kintone lacks. For instance, the ability to have a drop-down menu that also allows for a user-typed input (what Access calls a combo-box). If this existed in Kintone, it would help me to simplify a great many apps.

Overall: Kintone has drastically improved our non-profit organization's ability to collect and manage data. An NPO lives and dies on the accuracy of its data. With Kintone, we are better able to present the effectiveness of our services to potential donors and grantors, improving our ability to earn more and better grants, leading to better services for our clients.

Vendor Response

by Kintone on August 01, 2018

Hi Sean,

So happy to hear Kintone has been a success for your NPO! As far as the product features, I'd be happy to submit your feedback to the team for review. In the meantime, there is always the option for customization within your domain. If you'd like, I'd be happy to get you in touch with one of our Sales Engineers to review. Just email support@kintone.com.

Best,
Larissa
Kintone Customer Success

Makes managing data "manageable" for the non-IT employees

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Most functions are easy to use .

Easy to create your own database from scratch or by migrating data from various files.

Love the fact that I was able to add 1 user at a time - allowing me time to learn and pass on some knowledge to the next user .

The ability to link multiple apps thru very useful functions ( lookup ) works perfect for me

Cons: Online support ( help ) - very limited - when trying to find some guidance on how to set up your "newly invented " app , if you search the HELP or "google it" you will not get many answers or very well explained answers.

Vendor Response

by Kintone on May 01, 2018

Hi Remus! We are currently updating all of our help materials and would love to hear any specific feedback you have. Also, don't hesitate to reach out to support@kintone.com if you ever need assistance. Our team would love to review your apps!

Capterra loader

Excellent drag and drop database builder

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

Cons: I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

Overall: I liked the software. It has helped us find an easy way to track certifications for our organization.

Vendor Response

by Kintone on May 01, 2018

Hi Barry, thanks for the review! So glad you're loving our drag and drop feature. It sure does help to build your custom apps with ease. I will pass on your notes about the user interface to the team.

PHENOMENAL PRODUCT!

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

Cons: There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

Overall: TONS. We originally started using Kintone to develop a Supplier Portal for our international suppliers. This is currently in use. We are now working to develop a portal for our design and sales department - housing the core processes of our custom manufacturing operation.

Vendor Response

by Kintone on May 01, 2018

Thanks so much for the kind words! Glad to hear you are expanding your Kintone use throughout your company. Let us know if there is any way we can help as you onboard your new users.

Capterra loader

Easy Setup for a non-Techie

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Kintone is easy to use. I was able to get it up and running in less than an hour (although it took several more tweaks to the setup before I had it working the way I wanted). Customer Support is excellent as well.

Cons: While many parts of the software are well-designed and look really good, there are parts of the software (like the Admin section) that look older and could use a re-design.

Overall: I chose Kintone because the sales rep was so much more involved and helpful than any of the other products I was considering. She was able to get me up and running with the free trial in less than an hour. Kintone really is easy to use. And even though I had a few roadblocks during the setup, I was able to find the answers online or through Customer Support.

And the fact that Kintone is a database as opposed to most CRMs that are built for the sales team, I was able to build the solution I need.

Vendor Response

by Kintone on March 07, 2019

Hi Michael,

Really glad to hear you've been loving Kintone! As you mentioned, anyone can create a build on Kintone that works for them. Our team appreciates the feedback as well! Feel free to reach out to us if you ever need help with anything!

Best,
Kevin
Kintone Customer Success

Excellent tools

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Is a tool that allows me a much faster work than normal, I recommend 100%, does not need any type of update or changes, because it is an excellent application, recommended.

Cons: I do not have any type of complaint regarding this application because it has an excellent performance, I recommend it to all

Vendor Response

by Kintone on June 04, 2018

Thanks for the review! We really appreciate your feedback.

Kintone helps make our teamwork more productive and gives us power to manage our business.

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Cons: Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.

Capterra loader

Kintone is a great platform for creating form-based apps

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Kintone offers a lot of functionality where you have form-based processes. It allows you to capture meaningful data from forms, create specific permissions all the way down to specific fields, create lots of apps, and generate reports from data fields. It was pretty easy to pick up on how to do everything we wanted and didn't cause a lot of brain damage on figuring out the platform.

Cons: You can't set permissions for tables within forms. We got a quote from them to do this, but for our client it wasn't going to be worth it.

Overall: They've got really good support if you've got questions, comments, or concerns. Their quote for getting more out of the software was reasonable. The pricing is great and allows non-enterprise users to access their platform.

Vendor Response

by Kintone on March 07, 2019

Hi Brendan,

Thank you for your review! Very happy to hear that you and your company have been using Kintone's features to the fullest! Our support team really appreciates your feedback as well; don't hesitate to reach out at any time if you need help!

Best,
Kevin
Kintone Customer Success

Excellent Tool, productive and power for business

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Excellent aplication to teamwork more productive and gives us power to manage our business. 100% effective

Cons: I no have cons to this aplication because i increase productive in work, and is a grear software which allows to quickly optimize analog processes. Fits small and large organization

Kintone - A Database for Everyone

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find the Kintone can do everything we need to do as a small to medium size non-profit. It scales down to our needs. It is easy to use and set up and technical support so far has been fantastic - both friendly and very helpful.

Cons: At the moment - I really can't think of anything I dislike about the software. It's really such a joy to use this software, I have no negative feedback at this point. But I've only been using the software for about a month, so perhaps over time, I'll be aware of aspects of the software that could be improved.

Overall: We are able to track all our members and our donors and to keep track of ongoing projects we are working on. The software allows us to easily collaborate together as a team, as well.

Vendor Response

by Kintone on March 08, 2019

Hi Robert,

So happy to hear you're loving Kintone! As you mentioned, Kintone can be customized and scaled to fit any size organization. Our team really appreciates your feedback too! We're happy to help whenever we can!

Best,
Kevin
Kintone Customer Success

Easy to use no code database platform for a nonprofit. We use it to track services and share data.

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Cons: Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

Overall: Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability.

We are able to share data and staff can use the easy tools to create their own reports.

Vendor Response

by Kintone on May 25, 2018

Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact support@kintone.com if you have any questions!

Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box

Kintone is life

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Kintone allows me to keep track of my data in a user-friendly, organized way! I really enjoy the ease of Kintone.

Cons: Nothing, Kintone is a great app that anyone can use to easily keep track of data.

Vendor Response

by Kintone on March 08, 2019

Hi Katie,

Very happy to hear you're loving Kintone!! Thank you for your review and please don't hesitate to reach out to us if you ever need help!

Best,
Kevin
Kintone Customer Success

Great Support!

Jun 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Down flexibility to turn it into a very customized product.

Cons: Flexibility and customization come with challenges in learning how things work.

Overall: Great business support. Their team understands our needs quickly and are super helpful in figuring out solutions that work.

Vendor Response

by Kintone on June 05, 2019

Hi Robin,

Thank you for the positive feedback!

Best,
Larissa
Kintone Customer Success

Very hands on customer service.

Apr 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The versatility of the software is great and is easy to access and I really like it a lot it is my favorite database software

Cons: The readability isn't the best sometimes it's hard to use the search function because it takes into account all instances of the keyword instead of just the name.

Overall: An easy to access database. I could never complain about Kintone. The customer service is great and hands on.

Vendor Response

by Kintone on May 01, 2018

Hi Cody! Thank you for your kind words! I'd be happy to pass on your feedback about the search function.

AMAZING

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. Love the ability to customize apps from scratch to help our business.

Cons: The mobile app is a little clunky and visually not too appealing. It still works well though!

Overall: This program is amazing! Our office grew extremely fast and ran into a problem of organization and remembering things that needed done. We customized and made apps from scratch to remind us of tasks and customer calls that needed returned. WE even use it for time off requests and receipt/expense tracking. Kintone made us boost our customer service exponentially by making much for efficient. Thanks Kintone!

Vendor Response

by Kintone on February 28, 2019

Hi Justin,

Thank you very much for your review! We're really happy to hear about all the ways Kintone has been able to work for you and your office! Our team is always available to assist you if you need it!
As for our mobile app, we're preparing to launch some big updates, and I'll reach out to you when we're ready!

Best,
Kevin
Kintone Customer Success

Capterra loader

Kintone allowed our staff to develop custom databases to easily fit our budget and needs.

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We like both the ease of use, customer service, and updated tips and tricks they customer support team send to us.

Cons: The software is really great, however I wish we could display some of the databases as if they were on their own web page, instead of logging into the main portal. For how we are using it, it does the trick, and easily.

Overall: Ease of use, low training costs.

Vendor Response

by Kintone on May 01, 2018

Hi Lou! So glad to hear you're loving those Tips & Trick videos. Let us know if you have any specific topics you'd like us to cover and we'd be happy to create!

I did want to let you know you can bookmark specific App or Space URLs so your team can quickly access them without having to go to the main portal first.

Awesome customer service, great at reaching out and onboarding. Very good experience.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Kintone can be as much as you want it to be. We had a need for a scaled down solution for CRM and project management. Works perfect for what we needed.

Cons: Not much I don't like, very flexible and easy to create solutions for our user base for the actual needs they have and not what they don't need.

Overall: I love it, put us all on the same page.

Vendor Response

by Kintone on May 01, 2018

So glad to hear you're loving Kintone! With a 900 app limit, the possibilities are endless.

Capterra loader

Perfect for NPOs/Small Business

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ability to connect record data within an app with another record in another app. (Primary and Foreign keys in databases)

Cons: Tiny inconveniences, stuff like the lack of a quick way to enter a DOB into a date field; stuck having to scroll by months. A quick fix is to simply enter the DOB in the accepted format.

Vendor Response

by Kintone on November 01, 2018

Hi William,

Thanks so much for your feedback!

Best,
Larissa
Kintone Customer Success

A great flexible platform for growing teams

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and flexibility is incredibly helpful. It has allowed us to start with our initial use case and grow into a complex environment that works across our teams. We've been able to use the platform for knowledge retention and automation of workflows.

Cons: One use case that is a bit disappointing is the need to pay for additional guest accounts. When a use case requires someone to access an extremely limited amount of information, it's difficult to justify the cost of those additional licenses.

Vendor Response

by Kintone on February 28, 2019

Hi there,

Thank you for your review and we appreciate your feedback! Our team is happy to hear about how your company has been able to integrate Kintone into your day to day operations, and we're always happy to help if you need it!

Best,
Kevin
Kintone Customer Success

Kintone Review

Nov 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows the easy customization of business automation systems with ease without necessarily having any background in software design or coding. Once you can think of what you want from tan application for your business, you can have it made through the Kintone platform.

Cons: There is no actual cons to the application except that the initial overview of the software might seem overwhelming but once you get the hang of the software and how to work it, the rest is a breeze!

Overall: Business Automation made Easy!

Vendor Response

by Kintone on January 24, 2019

Hi Chidi,

Thank you for review! We're happy to hear that you've been utilizing Kintone and its customization to the fullest for your business! We always encourage our users to experiment with the platform as much as possible!

Best,
Kevin
Kintone Customer Success

Capterra loader

Kintone Saves Us Time and Money

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use. We can create our own flexible databases in minutes, literally minutes.

Cons: Some of our basic users wished the reporting was easier to use. Our power users found it very easy to work with, as did our I.T. dept.

Overall: Very good. Support can be slow to respond sometimes, but overall it's a great product and we are happy.

Vendor Response

by Kintone on March 08, 2019

Hi Lou,

Thank you for your review! Glad to hear how Kintone has been working for you and your company. Our team really appreciates the feedback as well! We're always happy to help so please don't hesitate to reach out if you need anything!

Best,
Kevin
Kintone Customer Success

Receommended Code Free Database Integration Software

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software easily integrates excel spreadsheets and no code apps. This has allowed our organization the ability to streamline work flow & processes.

Cons: While I am still learning the ins and outs of the many aspects of the software, I have been least satisfied with the group functionality of the software. I have attempted group set ups & have had access granted and restricted where it was unintended.

Vendor Response

by Kintone on February 28, 2019

Hi Jennifer,

Thank you for your review and we appreciate your feedback! As you mentioned, our software excels in integrating spreadsheets and streamlining your workflows, and we're happy to hear you've been using it to the fullest. We're always happy to help out if you need it!

Best,
Kevin
Kintone Customer Success

Not for Profit Database Use

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The price point is exceptional and made it affordable for our small town food shelf . We use it to track donations and for fundraising. It user friendly and has saved me at lot of time. It converts easily back and forth between Kintone and MS Excel which is exactly what I needed. Thanks Kintone!

Cons: My fellow board members found it a little clunky being so familiar with excel.

Overall: I think the most important for us is the customer service. They don't treat me any different than a larger company and everyone is considerate, clear speaking and knowledgeable. Mot databases are pretty much the same when using it on a small scale so I went with the fantastic client service and the affordable price point for our little non-profit food shelf.

Vendor Response

by Kintone on January 07, 2019

Hi Elizabeth,

Thank you for your feedback and we're happy to hear about all the great things you and your organization have accomplished with Kintone!

Best,
Kevin
Kintone Customer Success

Kintone experience has been wonderful overall

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the control it affords to the user and the fact that is available on multiple platforms. It is also easy to train staff that are using the software.

Cons: At times it was challenging to develop the reports I need but as I learn more that is less and less of an issue

Overall: Better reporting and control over our data..also allows us to plan better

Vendor Response

by Kintone on May 01, 2018

So glad to hear you were able to get your staff up and running easily! If you ever have any questions regarding reporting, don't hesitate to reach out to support@kintone.com. We'd be happy to help!

Kintone - bringing the team together

May 28, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is most helpful in the way that everyone can stay connected while having clearly defined roles for each user. No one sees anything they are not supposed to see. As the administrator, I am able to see everything in one place which is tremendously valuable in how much time it saves.

Cons: It does take a lot of time to set up the software. It is very much an investment that will pay off, but you need to be ready to spend some time getting it to where you want it to be.

Vendor Response

by Kintone on June 05, 2019

Thanks so much for your feedback! Happy to hear you are making good use of our awesome permission settings!

Best,
Larissa
Kintone Customer Success

Kintone provides a powerful yet easy solution long over

Apr 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of creating apps is great. Plus the feature to customize with javascript and css plugins is very useful making for a powerful tool set.

Cons: It would be nice for the support and knowledge base to have a library of "how to" videos that I could share with users.

Overall: Easy creation and deployment of relational database and task management apps.

Vendor Response

by Kintone on May 01, 2018

David, thank you for the feedback! I did want to let you know we now have monthly live training sessions just for our customers. These are recorded and can be found on our YouTube channel here: https://bit.ly/2jkipaU
We also have mini training videos posted monthly on our blog. We'd love for you to check those out and share with your team!

Good for most

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to pick up. We have been able to very quickly build very exciting apps four our business. The interface is not very intimidating to non-technical users

Cons: Along with the ease of use, there are somewhat of a frustration to more tech-savvy people trying to build very specific functionality into the apps. There may be more suitable solutions out there for this functionality

Kintone is the answer you seek!

Jun 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use; can pretty much do anything we need. Great community that shares info and customer support is great. Best option for non-profits!

Cons: Because it can do ANYTHING, it is sometimes hard to figure out where to begin. Play around a little and you will get it, though.

Overall: Basic user still designing processes and workflows to enter into Kintone. Excited about what else it may be able to help us with and expand to other departments!

Very user-friendly program with an abundance of options

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like this software because there are so many options to customize it to your own needs. Additionally, figuring out how to make your own changes is so easy.

Cons: I haven't figured out how to be able to pull metrics, such as when easy user has logged in or how many times a record has been viewed.

Vendor Response

by Kintone on June 04, 2018

Hi Nicole! Thank you for your feedback. Reporting on record views or logins will require a bit of customization. I'd be happy to get you in touch with one of our Sales Engineers to discuss your requirements further. Please forward your request to support@kintone.com and I will connect you.

Great customizable and affordable software for a Non-Profit Organization

Feb 15, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how customizable it is for any use.

Cons: When editing a line in a view, the column width expands from the width I set it to and and it is hard to see all of the columns. Similarly, formulas will not show.

Overall: As a non-profit yoga organization with over 130 teachers and 80 locations, Kintone helps us to manage and standardize our teacher and location information.

Vendor Response

by Kintone on March 07, 2019

Hi Manon,

Thank you for your review! We're happy to hear you've been customizing Kintone to its fullest! If you ever need help, please feel free to reach out to us at any time. Always happy to help!

Best,
Kevin
Kintone Customer Success

Full functions with easy management

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Kinton has diverse functions for managing data

Cons: I do not have any issues of using Kintone in managing my project.

Vendor Response

by Kintone on February 28, 2019

Hi Caleb,

Thank you for your review! We're glad to hear about how Kintone has been working for you and are always available to lend a hand if you need it!

Best,
Kevin
Kintone Customer Success

Kintone Review

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Data Accessible from Remote Location

Ease of use

Customizable

Cons: Some fields are not sortable

takes some time to get the hang of what apps are available

Overall: Building a projects database with all relevant data to be dropped into brochure template as needed.

Will be building a project profitability and deadline application.

Vendor Response

by Kintone on March 08, 2019

Hi Elias,

Thank you for your review and feedback! Please don't hesitate to reach out to us if you need any help!

Best,
Kevin
Kintone Customer Success

Best option for us

Jun 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Number one would be the customer service. The response time is quick, the rep is more than willing to help solve problems or help set up custom designs.

Customization is awesome, I've only found one data entry that can't be customized and it's a small thing.

It makes sense, the software is highly user friendly.

Cons: There is no calendar that can be used to show appointments, case dates, deadlines. Other than that, it does everything else.

Vendor Response

by Kintone on June 05, 2019

Hi Nancy,

Thanks so much for the positive feedback!

We have a native view that will display details on a calendar based on a given date in your record. We also have a plugin, called Calendar Blocks, that can act as a calendar as well. You can check out the Calendar Blocks add-on and more here: https://www.kintone.com/add-ons/

Best,
Larissa
Kintone Customer Success

Good

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility and durability and i like the way we drag and and drop fields.

Cons: Non editable fields options should be implemented

Vendor Response

by Kintone on November 01, 2018

Hi Rohith,

Thank you for your feedback!

Permissions can be set for specific fields to disable the ability to view or edit. You can find more details in the Kintone Help Center here: https://get.kintone.help/hc/en-us/articles/115001463307

Let us know if you have further questions.

Best,
Larissa
Kintone Customer Success

Super easy to use and great support!

Jun 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was user friendly, can do most of what we need using this software. We have built many apps by just spending small amount of time learning and exploring.

Cons: Wish there were more video tutorials but it is fairly simple if you play around a little bit.

Overall: I like the ease of use and our gadgeteer is awesome! He is knowledgeable and pleasant to work with - always willing to help. Thank you!

Nice software, easy to use

Dec 01, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, fast development.

Cons: Limited features.

Overall: It's easy enough to build an app from scratch (with minimum code!) to deployment (on multiple platforms!). Good for a lot of use cases. But for bigger companies that want more customized features it might not have everything you want. Overall I would recommend Kintone.

Vendor Response

by Kintone on December 01, 2016

Hi Yanan! Thanks so much for the review and the feedback. Just so you know, you can customize our platform to fit the needs of any business! We have customers from SMB to enterprise that customize the platform on their own or work with our partner ecosystem to create solutions tailored to fit their business. That's one of the great parts about kintone: flexibility and agility.

Kintone Support / Ease of use

Jun 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is very good. The software has made things a lot easier and faster for our production floor. The apps are easily built to our needs.

Cons: Ability to organize Apps in Categories.

Overall: Very good experience. I recommend this software to everyone. If you are looking for paperless and an increase in productivity when it comes to entering data.

Analysis

May 31, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tim does a great job! Very good with people.

Cons: Thought it had duplicated lists in one process but had not.

Overall: Very good

Vendor Response

by Kintone on June 05, 2019

Hi Mark,

Thank you for your positive feedback! Tim, our Non Profit Community Leader, is great at working closely with our Non Profits to ensure success in their Kintone solution. I'll pass along the shoutout.

Best,
Larissa
Kintone Customer Success

The Best Database Software I have seen yet!

Dec 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything!

Cons: The fact that it doesn't come naturally, there is a level of learning required.

Overall: Our Nonprofit organization was searching for a web based database for our organization to track project and volunteer hours and donations. The cost of the software was exceptional for non-profits, and the service was top notch. I have been able to learn this system faster, and with more confidence than any other system ever! The customer support has been the best! The program has worked fluidly and with out missing a beat and my clients that are not tech savvy even feel confident in its use! THE BEST!!!

Vendor Response

by Kintone on December 01, 2016

Tim, thank you so much for the kind words! We'd love to improve the learning experience of kintone over the next few months, so please let us know any suggestions you might have for improving our help docs and learning materials!

Thanks again,
Travis

kintone Review

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Setup was a breeze, support was there if needed, no issues.

Cons: Nothing at this time, still going through setup.

Overall: Great customer service, very knowledgeable.

Vendor Response

by Kintone on November 01, 2018

Hi Milton,

Thanks so much for your feedback! Glad to here your onboarding process is going smoothly. We're happy to help whenever you need it.

Best,
Larissa
Kintone Customer Success

Kintone review

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use by non-developers. Can build an application using spreadsheets.

Cons: Minimum requirement of user is 5 which may not be feasible for all users.

Vendor Response

by Kintone on January 24, 2019

Hi Rakesh,

Thank you for your review! We really appreciate your feedback. Glad to hear about how Kintone has been working for you!

Best,
Kevin
Kintone Customer Success

New User - not a tech

Feb 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is simple yet dynamic and most of all easy for someone like me to use.

Cons: I have no complaints. Its a bargain to own.

Overall: We use Kintone to capture the impacts we have on our community. We run a one-stop resource center for our community and Kintone has provided a cost effective way for our non-profit to measure our impact on the community. We are also able to collaborate with a partner working in our neighboring county.

Vendor Response

by Kintone on March 08, 2019

Hi Beth,

Our team is very happy to hear about all the great things you've been doing for the community with Kintone! Please don't hesitate to reach out to us at any time if you ever need support!

Best,
Kevin
Kintone Customer Success