---
title: "kintone Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about kintone Software - reviews, pricing plans, popular comparisons to other Database products and more."
source_url: "https://www.capterra.com/p/143607/kintone/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 kintone Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

kintone

## What is kintone?

Streamline your business operations with customizable database software that lets you manage your data, workflows, and collaboration in one shared place. Kintone's visual application builder lets you convert inefficient, static spreadsheets into dynamic, custom databases in a snap, with zero coding required. With a live database, your data can do so much more, from creating custom reports with one click to triggering action-packed workflows that improve team collaboration.

## What is kintone used for?

[Task Management](https://www.capterra.com/task-management-software/)[Database](https://www.capterra.com/database-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Overall rating

Based on 157 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

$24

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## kintone alternatives

Highest Rated

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/143607/kintone/alternatives/)

## FAQs about kintone

Overview

### What problems does kintone solve?

kintone solves scattered data, spreadsheet-based forms, duplicate entry, and unclear process ownership by letting teams build connected databases, custom forms, permissions, workflows, and reports. Operations teams, nonprofits, sales staff, project managers, and case-management programs use it to track records, deadlines, documents, approvals, and status updates in one shared workspace.

Answer based on 92 reviews

Overview

### Which roles and teams benefit most from kintone?

kintone is most used by executive leaders, project managers, operations teams, and administrators who need custom systems for tracking work. Data analysts and software engineers manage records and reporting, while production, quality, purchasing, and office teams coordinate requests, approvals, schedules, and operational information across departments.

Answer based on 150 reviews

Overview

### What company size and industries is kintone built for?

kintone is built for small businesses, which account for 77% of reviewers, while also scaling to midsize and enterprise organizations. It is used most often in Non-Profit Organization Management (11%), Information Technology and Services (10%), and Hospital & Health Care (5%), supporting organizations that need customizable business applications.

Answer based on 154 reviews

Features and Usability

### What are the key features of kintone?

kintone includes core task management for creating, assigning, and organizing project work, along with task progress tracking for collaborative status updates and real-time visibility. Task scheduling lets teams set due dates, define responsibilities, and receive reminders and notifications. Configurable workflows support automated task processes.

Answer based on 12 reviews

Pricing

### How much does it cost and what fees or limitations are included?

kintone starts at $24 per user/month for the Professional Plan, covering up to five users, with a free trial available. Reviewers often find it affordable, though some cite high costs for additional guest accounts, paid plugins, custom integrations, or larger user counts. Pricing beyond five users may require an enterprise estimate.

Answer based on 43 reviews

Integrations

### Which third-party tools and platforms does kintone integrate with?

kintone integrates with over 20 integrations, including Google Workspace, Gmail, Google Drive, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Dropbox, Box, GitHub, and Okta. Its catalog also covers calendar, file-storage, identity-management, email, document-generation, and workflow connections for teams managing business data across multiple systems.

Answer based on 14 reviews

Getting Started and Support

### What training and onboarding options does kintone offer?

kintone provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does kintone offer, and how do users rate the experience?

kintone offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support staff as responsive, patient, knowledgeable, and helpful with customization and setup. However, some find self-service documentation, tutorials, and help-center search results limited or unclear, requiring direct assistance; a few report slower response times.

Answer based on 55 reviews

Data management

### How well does kintone handle data management?

kintone centralizes business data in customizable apps, forms, dashboards, and reports that teams can manage without extensive coding. Nonprofits, operations teams, and managers value its field-level permissions, file attachments, imports, and linked records. Data entry consistency can require careful setup, and some organizations need connectors or manual work for unsupported integrations.

Answer based on 30 reviews

## Features

AI summary

Based on 2,782 Database reviews

Capterra data shows that buyers of database software rank the following features as their top priorities:

-   **Secure Data Storage** (**55%** of reviewers rated this feature as critical)
-   **Data Storage Management** (**52%**)
-   **Backup and Recovery** (**55%**)

kintone supports all three features that reviewers identify as most important: **Secure Data Storage**, **Data Storage Management**, and **Backup and Recovery**. Together, these capabilities help businesses protect important information, organize and maintain stored data more effectively, and restore records when needed, allowing teams to manage database operations with greater confidence and continuity.

Secure Data Storage

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Data Storage Management

4.4 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Manage and store data in a database

Backup and Recovery

4.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Search/Filter

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access Controls/Permissions

4.7 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Task Management

4.3 (28)

57.14% of 28 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

kintone 176 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automatic Backup: Data is backed up automatically to prevent data loss
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Change Management: Track and monitor efficient handling of all changes/transitions
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Collaborative Development: Work with others within one platform/system on the application development process
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Development: Development of custom software, web apps, mobile apps, etc.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Aggregation and Publishing: Assemble data from multiple sources
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Dictionary Management: Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Migration: Move from one database to another, or upgrade the version of database software being used
- Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository
- Data Replication: Process of copying and storing data in more than one site or node
- Data Retrieval: Search and find data in a structured format
- Data Storage Management: Manage and store data in a database
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Database Conversion: Transformation of data from one format to another
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Debugging: Detect and remove errors
- Deployment Management: Manage the processes involved when making the application ready for use
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Design Templates: Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Email Management: Manage, store and organize emails within the system or via third-party apps
- ERP integration: Integrate with existing ERP systems
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Low-Code Development: Development environment used to create application software through a graphical user interface
- For No-Code Development: Build applications without the use of code
- Forecasting: Form predictions based on past and present data/trends
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Full Text Search: Search for specific words or phrases within a document or database
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Image Capture: Process images and automatically scan for data
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Media Upload: Upload images, videos, and other types of media
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Mobile Development: Development of applications for mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL
- Multiple Projects: Ability to handle several projects simultaneously
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Percent-Complete Tracking: Level of completion within a task
- Performance Analysis: Monitor and analyze the performance and status of a server or system/application
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Tasks: Set the frequency of a task's occurrence
- Referral Tracking: Log and store the source of contacts/leads
- Relational Database Management: Database management based on relationships between data
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Segmentation: Group leads or contacts based on their specific characteristics
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Software Development: Development of software programs
- Spreadsheet View: UI looks like a spreadsheet
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Sub-Task Management: Split and manage tasks into individual components
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Board View: UI looks like task board
- Task Editing: Edit task information and all related elements
- Task Import: Import tasks from external sources
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Task Tagging: Add labels or tags to tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- To-Do List: A digital list of items that need to be completed
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
- Web App Development: Development of applications that are delivered over the internet through a browser
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

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We can help you find the software with the features you need.

Features

4.4 (154)

4.4

Based on 154 reviews

## Pricing

Value for money

4.6 (136)

Free Trial

[View pricing plan details](https://www.capterra.com/p/143607/kintone/pricing/)

Professional Plan

$24.00

Per User,Per Month

It includes:

-   No-code development
-   Collaboration
-   Open API
-   Mobile Access
-   Advanced Process Management
-   Increased Productivity
-   Custom Views

Value for money

4.6 (136)

4.6

Based on 136 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (134)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (134)

4.6

Based on 134 reviews

## User reviews

Overall rating

4.7

Based on 157 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(113)

4(37)

3(4)

2(3)

1(0)

Mentioned topic

Recent reviews first, then most helpful

SD

Stephanie D.

Program Coordinator

Used the software for: 1-3 years

### "Easy App Building with Phenomenal Support for Custom Platforms"

5.0

November 5, 2026

We have more visibility on our projects across team members which then helps communication. We're able to keep better track of records and historical information. Soon it will help us manage inventory and purchasing orders as well.

Pros

I love that the apps are easy to build and the support received to build our custom platform has been phenomenal!

Cons

I wish there was a way to edit the font and sizing of the app on the front-facing side. Once an app is published, the wording can be hard to read or easy to not notice as it is small and generic. Would love for the timezone function in the events template to be able to be customized. Right now it has an exhaustive list that makes it hard to find the timezone needed and can be confusing. Would also love a tutorial on connecting outside services to kintone for integration when it comes to basic workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

worker

Used the software for: 1-3 years

### "best task managing tool"

5.0

October 9, 2026

Pros

easy to use and have strict security and make task easy and simple and have so many features butcustomization is the biggest.

Cons

as compared to other modern apps it's design looks simple and boring and if wants to compare it with other tools third party tool is required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michele C.

Administrator andlead instructor

Used the software for: Less than 1 year

4.0

November 8, 2026

AI summary based on a full review

Kintone provides valuable customization that simplifies data management and process creation, benefiting users significantly. Yet, those lacking experience in database implementation might find themselves reliant on customer support.

Log in to unlock the full review, detailed ratings, and pros & cons

Cody K.

Owner

4.5

November 4, 2026

AI summary based on a full review

This software has been instrumental in helping the user realize their business vision by providing a customized database solution. A drawback is the need for precise input, which can hinder efficiency due to the inability to handle typos or case differences.

Log in to unlock the full review, detailed ratings, and pros & cons

Joel M.

Research Leader

Used the software for: Less than 1 year

### "Low-code solution for project managment"

4.0

October 11, 2021

Pros

We are trying to go IT lite on a solution to help complex, distributed teams. We have been trailing Kintone as a solution that will allows many team leads create and manage projects and workflows. The low-code aspect of creation is the most compelling aspect we have found.

Cons

Pricing is a bit of a challenge to quickly understand after 5 users, you move into enterprise and you have to call to get an estimate even though they say you'll save money with their ROI tool. Could be more transparent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tara J.

Executive Director

Used the software for: 3-5 years

### "Takes the Stress Out"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 21, 2020

I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Pros

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Cons

I wish it were a bit more flexible in regards to searching for information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Support

Used the software for: 3-5 years

### "It's A "OK" product"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

October 17, 2022

Pros

It can assign someone with a certain task, and it's easy to create some easy apps.

Cons

It cannot do certain things like anker link. It is very inconvenient that it cannot do something easy like this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Russell B.

Consultant

Used the software for: Less than 1 year

### "Great Value and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 8, 2020

Great, customer support has been easy to use and the staff is very knowledgable about the product.

Pros

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Cons

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Ben C.

Project Manager

Used the software for: Less than 1 year

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2020

We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.

Pros

I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

Cons

If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mary Kaye W.

President

Used the software for: Less than 1 year

### "Kintone Platform Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2019

Great support.

Pros

Love the use of plug-ins and modular programming. As a former Sr. Sys. Analyst in the utility industry, I was impressed with the ease of use of the Kintone product and the ability to come up to speed to develop a useful program.

Cons

Did not find any negatives. Looking forward to the evolution of our software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143607/kintone/reviews/)

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