--- title: "kintone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about kintone Software - reviews, pricing plans, popular comparisons to other Database products and more." source_url: "https://www.capterra.com/p/143607/kintone/" page_type: "product" language: "en" --- # kintone Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) kintone ## What is kintone? Streamline your business operations with customizable database software that lets you manage your data, workflows, and collaboration in one shared place. Kintone's visual application builder lets you convert inefficient, static spreadsheets into dynamic, custom databases in a snap, with zero coding required. With a live database, your data can do so much more, from creating custom reports with one click to triggering action-packed workflows that improve team collaboration. ## What is kintone used for? [Task Management](https://www.capterra.com/task-management-software/)[Database](https://www.capterra.com/database-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Overall rating Based on 153 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $24 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## kintone alternatives Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (18,800)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,317)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143607/kintone/alternatives/) ## FAQs about kintone Overview ### What problems does kintone solve? kintone solves scattered data, manual paperwork, and rigid workflows by letting teams build custom apps for case management, CRM, task tracking, approvals, and document control without heavy coding. Nonprofits, operations teams, administrators, and project leads benefit from centralized records, role-based access, fewer duplicate updates, and clearer deadlines and responsibilities. Answer based on 116 reviews Overview ### Which roles and teams benefit most from kintone? kintone is most used by operations managers, project managers, administrators, and executive leaders who need flexible workflow tracking without heavy coding. IT and data-focused teams use it to build internal apps, centralize records, and automate reporting, while office and department leaders streamline approvals, production processes, and cross-functional coordination. Answer based on 149 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is kintone built for? kintone is built for small businesses and enterprises alike, with strongest adoption among small businesses at 77% and nonprofit organizations at 12%. It also serves midsize companies at 14% and enterprises at 9%, with additional use in information technology and services at 10% and marketing and advertising at 5%. Answer based on 153 reviews Features and Usability ### What are the key features of kintone? kintone includes core no-code app building with drag-and-drop forms and a built-in database, plus differentiators like customizable workflows, role-based permissions, and app linking for relational data. Reviewers also focus on dashboards and reports for data visibility, collaboration spaces with comments and notifications, and task tracking with status history. Answer based on 66 reviews Pricing ### How much does it cost and what fees or limitations are included? kintone starts at $24/user/month for the Professional plan, which covers up to 5 users, and a free trial is available. Reviewers often call the pricing affordable for small nonprofits and teams, but some say costs rise with extra guest accounts, paid plugins, custom coding, or larger user counts. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does kintone integrate with? kintone integrates with BestNotes, Box, QuickBooks Online, and Culture Amp, and supports over 30 integrations overall. Its catalog also includes Google Drive, Gmail, Microsoft 365, and Dropbox, covering file storage, email, accounting, HR, and workplace productivity tools used alongside custom business apps. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does kintone offer? kintone provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference materials, and recorded walkthroughs for teams that need setup and product information in different formats. Answer based on 8 reviews Getting Started and Support ### What customer support options does kintone offer, and how do users rate the experience? kintone offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, patient, knowledgeable, and willing to help with setup and customizations. Some reviewers say the self-serve help content is limited, basic, or hard to navigate, and a few report slower response times. Answer based on 55 reviews Data management ### How well does kintone handle data management? kintone handles data collection, organization, and reporting well for many teams that need a central database without heavy coding. Nonprofits, managers, and operations staff often value customizable forms, dashboards, imports, and linked records, though some users mention stricter data-entry consistency and limits with certain integrations or external forms. Answer based on 30 reviews ## Features AI summary Based on 2,764 Database reviews Capterra data shows that buyers of database software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Data Storage Management** (**52%**) - **Backup and Recovery** (**55%**) kintone supports all three of the features reviewers rate most highly: **Secure Data Storage**, **Data Storage Management**, and **Backup and Recovery**. Together, these capabilities help businesses protect important information, manage stored data more effectively, and restore records when needed, allowing teams to maintain reliability, reduce risk, and keep operations running with less disruption. Secure Data Storage 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Data Storage Management 4.4 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Manage and store data in a database Backup and Recovery 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Access Controls/Permissions 4.7 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Search/Filter 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Task Management 4.3 (28) 57.14% of 28 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression kintone 171 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Change Management: Track and monitor efficient handling of all changes/transitions - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Collaborative Development: Work with others within one platform/system on the application development process - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Development: Development of custom software, web apps, mobile apps, etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Aggregation and Publishing: Assemble data from multiple sources - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Dictionary Management: Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Replication: Process of copying and storing data in more than one site or node - Data Retrieval: Search and find data in a structured format - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Database Conversion: Transformation of data from one format to another - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Debugging: Detect and remove errors - Deployment Management: Manage the processes involved when making the application ready for use - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Design Templates: Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - ERP integration: Integrate with existing ERP systems - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Low-Code Development: Development environment used to create application software through a graphical user interface - For No-Code Development: Build applications without the use of code - Forecasting: Form predictions based on past and present data/trends - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Image Capture: Process images and automatically scan for data - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Media Upload: Upload images, videos, and other types of media - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile Development: Development of applications for mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL - Multiple Projects: Ability to handle several projects simultaneously - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Percent-Complete Tracking: Level of completion within a task - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-Built Modules: Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Referral Tracking: Log and store the source of contacts/leads - Relational Database Management: Database management based on relationships between data - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Segmentation: Group leads or contacts based on their specific characteristics - Single Sign On: Allow users to access multiple services after entering their login credentials once - Software Development: Development of software programs - Spreadsheet View: UI looks like a spreadsheet - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Web App Development: Development of applications that are delivered over the internet through a browser - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.4 (153) 4.4 Based on 153 reviews ## Pricing Value for money 4.6 (136) Free Trial [View pricing plan details](https://www.capterra.com/p/143607/kintone/pricing/) Professional Plan $24.00 Per User,Per Month It includes: - No-code development - Collaboration - Open API - Mobile Access - Advanced Process Management - Increased Productivity - Custom Views Value for money 4.6 (136) 4.6 Based on 136 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (134) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (134) 4.6 Based on 134 reviews ## User reviews Overall rating 4.7 Based on 153 reviews Filter by rating 5(111) 4(35) 3(4) 2(3) 1(0) Mentioned topic Sorted by most recent EA Emilio A. Senior Product Manager Wholesale ### "Expedited, Professional Project Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 24, 2025 Being familiar with relational databases, Kintone required some getting used to. Overall, it does what we need at a reasonable price without resorting to much more expensive enterprise-focused software. We were assigned an excellent project manager. \[sensitive content hidden\] rose above and beyond in understanding our business process and our particular needs, He helped us quickly implement and tailor Kintone with many customized functions that would have taken us much longer to achieve. Pros Low code requirement, easy to use. Friendly user interface. Easy to maintain lists updated via export/import functions. Useful external data connections. Cons Self-help system is not properly indexed to efficiently find answers to questions. Perhaps needs AI to be integrated into self-help functions. Not enough video training to avoid lengthy searches for help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Morgan R. Analyst Education Management ### "Build your own adventure; drag and drop database application" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 24, 2025 Overall positive, it is a smaller company so the customer support is still not as quick in response times as some other bigger companies. Pros Easy to use, and allows for a build your own adventure when it comes to database applications. It is a simple drag and drop application, making it easy to customize. Cons It is not really practical when you have multiple tables that need to be loaded. There are also portions of the application that I wish were customizable for the user that are currently not, and if you ask for the customization there is usually an (understandable) charge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2025 Hi Morgan, Thank you for a positive feedback and we appreciate your continued business. We understand your concerns regarding customer support response times and customization. We strive to bring in new native features and plug-ins which are released on a monthly basis here: https://blog.kintone.com/company-news/tag/product-updates Meanwhile, I will also share your concerns and feedback to the right department so we can address them in the future. For any questions, don't hesitate to reach out to support@kintone.com. Best, Kintone team EM Eileen M. Assistant Director for Research and Evaluation Professional Training & Coaching ### "Customization and Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 I recently had the pleasure of setting up data collection systems in Kintone and I'm delighted to share my positive experience. Our consultant, Tim Edingfield has a remarkable level of expertise and an amazing capacity to understand the highly unique and customized needs of our nonprofit. His explanations are so clear and his calm demeanor and immense amounts of patience have been a gift. As a product, Kintone is being formatted and customized far beyond what I’ve seen in any of the training videos. Kintone is easy to use, even for users that are not tech minded. My experience with Kintone has been outstanding; our knowledgeable consultant, efficient service, and dedication to customer satisfaction have earned my highest recommendations. As a matter of fact, Kintone has set a benchmark for excellence in customer service that other companies would do well to emulate. Pros The high level of expertise, capability and flexibility of our consultant. Cons We have to use a plug in to allow for more users. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) We wanted an integrated system that wasn't cumbersome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro L. CEO Information Technology and Services ### "A game-changer to generate awesome workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 20, 2024 Pros Kintone is an integral part of our daily operations, and its adaptability has made onboarding new team members seamless. Cons While Kintone is tailored to our specific requirements, occasionally, we encounter additional steps due to its bespoke nature. These workarounds can be time-consuming. Nonetheless, the Kintone support team’s prompt and attentive responses to our inquiries have been invaluable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Julio A. IT-Data Admin Mental Health Care ### "Easy Customization and Great Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2024 Very good experience. Kintone has helped our organization grow in our database & data analytics even though we're still in the development phase. Pros The support team. Their team is very willing to help out with any questions and to help build apps. Integrations - Kintone has a very robust API and also boasts many 3rd party integrations. If whatever app you use already has an API, importing data is a breeze (same with automation). Customizability - Everything is customizable. If you can use Javascript then everything and their dog is customizable. Cons One gripe I have is the lack of functions natively in the App form builder. An example I had is totaling 10 fields and getting the average. It is possible with the calculations fieldtype but every field needs to be filled for it to average correctly. Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [Microsoft Fabric](https://www.capterra.com/p/10016818/Microsoft-Fabric/) [Snowflake](https://www.capterra.com/p/148267/Snowflake/) Reasons for choosing kintone Price and ease of use. Alternatives had very ambiguous prices (CPU usage) while also needing a trained mind to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Tom T. Chief of Staff Professional Training & Coaching ### "Why I Love Kintone!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2024 Outstanding! They discussed my issues and helped me to find the best possible solution and continue to do that today. Very helpful and customer service oriented! Pros Kintone is easy to use! It is set up in a way that allows you to think about your needs now and in the future. Cons Even though many aspects of Kintone are plug and play, I was needing some customization that required the assistance of the Kintone programer. \[sensitive content hidden\] was exceptional in explaining and assisting me in setting up our database. Reasons for choosing kintone Ease of design, set-up, use, and flexibility as we move forward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Elaine C. Administrative Director Non-Profit Organization Management ### "User-Friendly Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2024 Pros Easy to navigate, no coding required, great customer support and training Cons I have not run into any issues/problems at this point! Reasons for choosing kintone positive reviews, good tutorial, non-profit discount offered Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Richi K. Athletic Trainer Primary/Secondary Education ### "Kintone Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 20, 2023 Pros Kintone has helped synthesize data from multiple areas into one dashboard that makes calculations and visualizes the data. Cons The visualizations are basic compared to other programs visual options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Grace D. Assistant Vice President Construction ### "Kintone saved the day when I couldn't find any service that fit my business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Overall, we love this program. It's currently used by 10 folks but will be used wider soon! Pros Customer service! They respond within hours and are always free to meet with me when I have a new request on ways to customize the platform to fit my specific business' needs. Cons When filtering by a piece of data that contains letters, you have to ensure all data that is entered is done exactly the same (even with capitalization) or you will miss data. It would be great for the program to pick up all data despite this. Ex. Addresses are entered by my team and might say "630 S San Pedro" while others say "630 san pedro". Reasons for choosing kintone I couldn't find many other programs that fit my needs and for those that I did, none of them could be customized like I needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Pamela T. Office Manager Law Practice ### "Perfectly suited to our needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2023 Our firm has been more organized and our work product is more streamlined. Deadlines don't get missed and we love that the software keeps track of the changes made, as well as who made them. Pros This program is easily customizable. Perfect for keeping our team on task and preventing them from missing critical dates and response deadlines. Cons I can't think of anything I dislike about this software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/143607/kintone/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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