# Page 2 | kintone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is kintone the right CRM solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143607/kintone/reviews

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kintone

4.7 (153)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of kintone

## Showing most helpful reviews

Showing 26-50 of 153 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EA

Emilio A.  
Senior Product Manager  
Wholesale  
Used the software for: Less than 6 months

### "Expedited, Professional Project Management"

July 24, 2025

4.0

Being familiar with relational databases, Kintone required some getting used to. Overall, it does what we need at a reasonable price without resorting to much more expensive enterprise-focused software. We were assigned an excellent project manager. \[sensitive content hidden\] rose above and beyond in understanding our business process and our particular needs, He helped us quickly implement and tailor Kintone with many customized functions that would have taken us much longer to achieve.

Pros

Low code requirement, easy to use. Friendly user interface. Easy to maintain lists updated via export/import functions. Useful external data connections.

Cons

Self-help system is not properly indexed to efficiently find answers to questions. Perhaps needs AI to be integrated into self-help functions. Not enough video training to avoid lengthy searches for help.

Review Source

MR

Morgan R.  
Analyst  
Education Management  
Used the software for: I used a free trial

### "Build your own adventure; drag and drop database application"

March 24, 2025

4.0

Overall positive, it is a smaller company so the customer support is still not as quick in response times as some other bigger companies.

Pros

Easy to use, and allows for a build your own adventure when it comes to database applications. It is a simple drag and drop application, making it easy to customize.

Cons

It is not really practical when you have multiple tables that need to be loaded. There are also portions of the application that I wish were customizable for the user that are currently not, and if you ask for the customization there is usually an (understandable) charge.

Review Source

Response from Cybozu

March 28, 2025

Hi Morgan, Thank you for a positive feedback and we appreciate your continued business. We understand your concerns regarding customer support response times and customization. We strive to bring in new native features and plug-ins which are released on a monthly basis here: https://blog.kintone.com/company-news/tag/product-updates Meanwhile, I will also share your concerns and feedback to the right department so we can address them in the future. For any questions, don't hesitate to reach out to support@kintone.com. Best, Kintone team

EM

Eileen M.  
Assistant Director for Research and Evaluation  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Customization and Customer Service"

July 2, 2024

5.0

I recently had the pleasure of setting up data collection systems in Kintone and I'm delighted to share my positive experience. Our consultant, Tim Edingfield has a remarkable level of expertise and an amazing capacity to understand the highly unique and customized needs of our nonprofit. His explanations are so clear and his calm demeanor and immense amounts of patience have been a gift. As a product, Kintone is being formatted and customized far beyond what I’ve seen in any of the training videos. Kintone is easy to use, even for users that are not tech minded. My experience with Kintone has been outstanding; our knowledgeable consultant, efficient service, and dedication to customer satisfaction have earned my highest recommendations. As a matter of fact, Kintone has set a benchmark for excellence in customer service that other companies would do well to emulate.

Pros

The high level of expertise, capability and flexibility of our consultant.

Cons

We have to use a plug in to allow for more users.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

We wanted an integrated system that wasn't cumbersome.

Review Source

LG

Letlet G.  
Sales and Marketing  
Retail  
Used the software for: 6-12 months

### "Is kintone the Answer to Your Business Needs? Our Comprehensive Review"

February 28, 2023

4.0

The requirement for a bespoke application to manage leads and track our sales pipeline is one of the most significant business issues that we have been able to resolve with this software. We were able to create a solution that met our specific requirements without requiring extensive coding knowledge or IT support thanks to the dashboards, workflows, and forms that are highly customizable with kintone.We have reaped a tremendous amount of benefits. The collaboration and communication features of Kintone are one of my favorite features. Our team can collaborate effectively with real-time data and graphing features, automatic notifications, and a centralized workspace. We are able to keep up with our sales pipeline, share important information and updates, and utilize the most recent data to make educated decisions.Overall, I've had a very good experience with Kintone. Even though there are some drawbacks, like the high price and limited integration options, we've found that the benefits more than make up for the cost.

Pros

I've struggled to find a platform that, as the owner of a small business, can assist me in developing bespoke applications that meet my specific requirements without costing a fortune. This is why I was thrilled to learn about Kintone. I can create forms, workflows, and dashboards that meet my specific needs using the platform's extensive customization and adaptability, even without extensive coding experience.The features for collaboration and communication in Kintone are one of my favorite features. My team can collaborate effectively with real-time data and graphing features, automatic notifications, and a centralized workspace. We can also create guest workspaces for customers and partners outside the company, making project collaboration simple.In general, Kintone has been an excellent tool for streamlining our business procedures and enhancing internal communication and teamwork.

Cons

Kintone has a few great features, but there are also some drawbacks to think about. The limited options for integration are one of the drawbacks. As a user, I've discovered that, in comparison to some other low-code development platforms, kintone doesn't integrate with as many third-party tools and services. This can be constricting. For instance, I use a project management software that Kintone does not currently support, so I must manually transfer data between the two platforms.The price is another drawback. Despite the fact that kintone may provide more advanced features and functionality than some other platforms, its price can be quite high, particularly for startups or smaller businesses with limited budgets. Overall, even though kintone might not be right for everyone, it's important to weigh the benefits and drawbacks and decide if the platform's features and functionality are worth the cost and possible restrictions on integration options.

Review Source

Response from Cybozu

October 4, 2023

Hello Letlet, Thank you for your positive feedback! We're happy to hear that Kintone's collaboration and customization capabilities are working well for your business. That being said, we're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

JB

James B.  
IT System & Security Administrator  
Machinery  
Used the software for: 6-12 months

### "Kintone help smooth daily operations"

September 27, 2022

5.0

so far so good, Kintone suites most of our company needs and has potential to serve in more areas.

Pros

process management, document organization, customized space for different department, workflow tracking and automation. easy to create app for different purpose.

Cons

user management and some database integration need improve, but since it's fairly new system compare to others, it's understandable, need to collect more user data and feed backs.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing kintone

interface, easy to use, no coding, easy management, pricing, support.

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

interface is not update, lack of functionalities, no report system, licensing, could not cover multiple need in one place.

Review Source

Response from Cybozu

October 15, 2022

Hi James, We appreciate your positive feedback. We are glad Kintone's different features are helping your business. Your feedback regarding user management and database integration will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

AK

Andrew K.  
Sales Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "I Highly Recommend Kintone"

September 27, 2022

5.0

It has greatly helped us to organize our data in one location. It is also the place where people can get the most updated copy of information. We usually update catalogs, pictures, data sheets and so employees usually have several copies and different versions. It's great to know which one is the most updated copy to use, for example. Love how you can customize the data fields to your specific needs.

Pros

I like how you can easily customize data fields and organize information in a completely custom way.

Cons

When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization!

Alternatives considered

[Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing kintone

Better support especially at implementation. Having the ability to make a custom database was the most appealing factor.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Microsoft Dynamics CRM was not user friendly so most of our staff ended up barely using the CRM or not at all. Also, they would frequently update the system and layout for better functionality (supposedly). However, the layout, organizational design, and features could drastically changed. This made staff (especially less technology inclined staff) even more reluctant to use this CRM.

Review Source

Response from Cybozu

October 15, 2022

Hi Andrew, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding creating a table in an app will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

SV

Sandra V.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Increased productivity and time to focus on value add/business growing activities"

October 5, 2022

5.0

Our organisation was driven by spreadsheets and staff worked incredibly long hours and we imposed inefficient processes that were time consuming on our contractors. We have more than halved the amount of time required to undertake basic operational tasks and similarly reduced non-value adding effort on the side of our contractors. Our corporate knowledge is now supported by a strong and secure auditable system. The Kintone team have been exceptional in assisting us to realise our business vision with regard to systems.

Pros

Kintone was flexible enough to be allow us to re-create our somewhat unique business requirements from data collection, to workflow, to linking with other systems such as Formstack, Docusign and Xero, to communicating with contractors and customers. We were able to eliminate as much mundane and time consuming activities as possible to ensure that the only interventions required by staff members is to "add some value".

Cons

It is a little clunky around external organisations and users which we need to duplicate and link as organisations/contacts with departments/users

Reason for choosing kintone

"off the shelf" packages didn't meet our unique requirements and the organisation would have needed to turn itself into a pretzel fitting a "square peg into a round hole" adopting one of these. With Kintone we were able to meet our business requirements on a platform quite efficiently. It also allowed us to break our vision into phases to deliver results and then increase our sophistication in the meeting new opportunities.

Review Source

Response from Cybozu

October 15, 2022

Hi Sandra, We appreciate your positive feedback. We are glad Kintone's is helping your business increase productivity. Your comment regarding clunkiness will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

MD

Mary D.  
Brand and Learning Content Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Kintone Provides an Intuituve Citizen Developer Tool that Novices Can Set Up in Minutes"

September 29, 2022

4.0

Very impressed with how straight-forward the product is, how down-to-earth and helpful sales and support staff are. There were no surprises. No "temporary" pricing. What you see is what you get, and it has greatly improved our content management and work flow process. A bit plus is the ability to link apps so that matching fields can be automatically populated, avoiding wasteful double data entry.

Pros

Kintone was so easy; logical interface with drag-and-drop functionality that makes creating your first app easy. Or you can upload a spreadsheet and decide how you want the data to display.

Cons

Some of the functionality, such as setting up reminders, was complicated and required assistance from customer support. There is no way to "mass delete" notifications.

Reason for choosing kintone

Neither of those options were feasible because of development time, cost, or suitability. We just needed a tool to manage information and projects. Kintone allowed us to do that, and to integrate those apps to avoid duplicated data entry.

Review Source

Response from Cybozu

October 15, 2022

Hi Mary, Thanks for your positive feedback. We are glad Kintone is helping your business. Please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

CW

Courtney W.  
Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Love Kintone for Data Entry, Work flow and Project Management"

October 17, 2022

5.0

I absolutely love Kintone! It has modernized our business & reduced data duplication. We now have a project management tool and can see tasks being done among the team in real time. It has highly reduced the amount of emails and outlook calendar reminders, since I can set automatic notifications and reminders. The team I work with at Kintone has been a tremendous help anytime I have questions about implementing new processes. The sky is the limit and I am excited to see things evolve!

Pros

It is easy to build apps that speak to one another, separating departments but not having to duplicate data

Cons

Its hard to import when there are multiple tables or when there is a lookup field in an app. sometimes I can search a field from the drop down by typing out the word and sometimes that feature is unavailable. It would be nice to have more native plugins with better instructions

Alternatives considered

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)[Trello](https://www.capterra.com/p/211559/Trello/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing kintone

Kintone was easy to implement. I had a limited amount of time transitioning from our "old school" ways to something more modern and Kintone made the process seamless. They had support like no other and many training tools available.

Review Source

Response from Cybozu

October 4, 2023

Hello Courtney, Thank you for your positive feedback! We're happy to hear that Kintone's application development and collaboration capabilities are working well for your business. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

JA

Julio A.  
IT-Data Admin  
Mental Health Care  
Used the software for: Less than 6 months

### "Easy Customization and Great Support Team"

February 16, 2024

5.0

Very good experience. Kintone has helped our organization grow in our database & data analytics even though we're still in the development phase.

Pros

The support team. Their team is very willing to help out with any questions and to help build apps. Integrations - Kintone has a very robust API and also boasts many 3rd party integrations. If whatever app you use already has an API, importing data is a breeze (same with automation). Customizability - Everything is customizable. If you can use Javascript then everything and their dog is customizable.

Cons

One gripe I have is the lack of functions natively in the App form builder. An example I had is totaling 10 fields and getting the average. It is possible with the calculations fieldtype but every field needs to be filled for it to average correctly.

Alternatives considered

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Microsoft Fabric](https://www.capterra.com/p/10016818/Microsoft-Fabric/)[Snowflake](https://www.capterra.com/p/148267/Snowflake/)

Reason for choosing kintone

Price and ease of use. Alternatives had very ambiguous prices (CPU usage) while also needing a trained mind to use.

Review Source

Sarfaraz K.  
SEO Manager  
E-Learning  
Used the software for: 6-12 months

### "A Comprehensive Management Software"

January 29, 2023

3.0

I am currently utilizing Kintone to develop a customized CRM system for tracking my firearms training students. The state I operate in has specific regulatory requirements that necessitate thorough record-keeping for periods of up to seven years. This goes beyond the traditional scope of a "sales pipeline" CRM and required me to design a specialized system to meet these requirements. Kintone has been a valuable tool in this process, allowing me to tailor the system to meet my specific needs and effectively manage my student records.

Pros

I have a strong background in relational database design, and I found that using Kintone was intuitive and efficient for my specific needs. The customization options allowed me to quickly build a solution for my student tracking requirements in just a matter of days, whereas other applications I tried took several weeks to achieve the same results. Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless. Overall, I highly recommend Kintone as an excellent product for any business looking for a versatile and user-friendly work management solution.

Cons

Kintone is a powerful work management solution, but it does have some limitations. For example, the formatting options for phone numbers are limited, which can make it difficult to read large sets of data. However, the Kintone team has acknowledged this as an area for improvement. Additionally, Kintone relies heavily on integration with third-party applications to fully realize its potential, which can be an inconvenience. Despite these limitations, Kintone is still a versatile and user-friendly tool that can greatly enhance a business's workflow and management capabilities. It's just that it could be more polished.

Review Source

Response from Cybozu

October 4, 2023

Hello Sarfaraz, Thank you for your positive feedback! We're happy to hear that Kintone's CRM, support and customization capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

HG

Heather G.  
Director of Business Operations  
Music  
Used the software for: 6-12 months

### "A Great Project Tracker That Can Be Built To Suit"

October 3, 2022

5.0

Overall I find Kintone to be worth the money and time. It has become an invaluable tool for us.

Pros

I like that you can build Kintone to work best for you. It is easier than other CRM/project tracking platforms that i have used in the past. The fact that we can add various fields to specifically suit our needs is fantastic and not something I have seen in other, similar products.

Cons

I do not like that certain status's have to be updated across all apps in order to match the main jobs page status. This can often lead to confusion and misinformation.

Reason for choosing kintone

Because of the build to suit functionality and overall ease of use.

Review Source

Response from Cybozu

October 15, 2022

Hi Heather, We appreciate your positive feedback. We are glad Kintone is helping your business. Your comment regarding statuses will be passed over to the team. Please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

SK

Stephen K.  
Business Development  
Wholesale  
Used the software for: 6-12 months

### "Kintone is like legos in the CRM world"

October 5, 2022

5.0

Superb, we have been very thankful and I am positive it has more than paid for itself in time savings and reminders of previous conversations that led to upsells.

Pros

You can build it just about any way you want to fit your needs.

Cons

There are some limitations on what you can do based on what plug ins are available.

Alternatives considered

[Quickbase](https://www.capterra.com/p/157262/QuickBase/)

Reason for choosing kintone

Price

Review Source

Response from Cybozu

October 15, 2022

Hi Stephen, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. We love your comment about Kintone as legos in the CRM world, which is very apt! Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

VR

Verified Reviewer  
Producton manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great software for CRM"

February 28, 2023

5.0

A good platform that saves a lot of time, good customer support, suitable for many companies.

Pros

A good program for managing CRM operations, it helps a lot in automating spreadsheets, also makes it much easier to issue and track reports, offers a free trial, frankly I highly recommend it to increase work efficiency.

Cons

Indeed, it is an almost complete program, but it is preferable to constantly develop by adding new features, especially with regard to dealing with data.

Switched from

[Aiven for PostgreSQL](https://www.capterra.com/p/168136/PostgreSQL/)

Try something new with more features and easier to use.

Review Source

Response from Cybozu

October 4, 2023

Hello, Thank you for your positive feedback! We're happy to hear that Kintone's CRM capabilities are working well for your business. That being said, we're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

VR

Verified Reviewer  
Administradora bbdd  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Reseña kintone "

January 29, 2023

5.0

Mi experiencia con el programa es muy buena, lo recomiendo totalmente e

Pros

Lo que más me gusta es la facilidad de gestionar y automatizar flujos de trabajo en tiempo real y de modo cooperativo

Cons

A veces las notificaciones se retrasan un poco y no llegan a ser encantamento en tiempo real

Review Source

Response from Cybozu

October 4, 2023

Hello, Thank you for your positive feedback! We're happy to hear that Kintone's workflow capabilities are easy to use and working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

BG

Betsy G.  
Senior Network Administrator  
Food Production  
Used the software for: 2+ years

### "A great fit for our company"

December 7, 2023

5.0

We researched and purchased Kintone to replace a paper process that had been taken advantage of. We needed a software that we could program several programs. We also needed these programs to have process management checks and balances and an audit trail. Kintone seemed to fit all of our needs. We've been very happy with the program and how easy it has been to use.

Pros

It is very user friendly, very easy to setup new applications. Support is easy as well, quick responses. The process management piece is very simple to setup. There are lots of add-ins that are free or for purchase that make it even more useful.

Cons

There are no cons at this time. It has done everything we've needed it to.

Reason for choosing kintone

It was more user friendly, very easy to program and setup new applications.

Review Source

BG

Bhargav G.  
Digital Marketing Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best tool for increase your productivity"

September 10, 2022

5.0

Kintone is very powerful software for companies that need to be more productive in less time. I have used Task Management feature of this tool and it's works effortlessly. I have setup multiple projects with this software and manage my tasks flawlessly.

Pros

Task and Projects Management features are perfect for managing your workflow. I specially like one more feature that sends alerts notifications about your work progress. This software is very easy to use and generate more productivity in less time.

Cons

I used this software for Task Management, for that I didn't find any disadvantage.

Review Source

Response from Cybozu

October 15, 2022

Hi Bhargav, We appreciate your positive feedback. We are glad Kintone's task management capabilities are helping your business. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

VR

Verified Reviewer  
Tecnico  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Reseña kintone"

February 2, 2023

5.0

Experiencia muy buena.totalmente recomendado

Pros

Lo que más me gusta es que es fácil de usar,muy intuitivo y los resultados son muy buenos

Cons

No hay nada que no me guste, lo recomiendo totalmente

Review Source

Response from Cybozu

October 4, 2023

Hello, Thank you for your positive feedback! We're happy to hear that Kintone is easy to use and intuitive and is working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

VR

Verified Reviewer  
会社員  
Import and Export  
Used the software for: 2+ years

### "プラグインが豊富で機能追加が容易"

February 21, 2023

4.0

手ごろな金額で情報共有やワークフローを実現できる便利なツールです

Pros

標準でも情報共有やワークフローといった企業に必要な機能は備わっていますが、いろいろな会社から多数のプラグインが豊富にリリースされていて、コーディングをしなくても機能追加が容易にできます

Cons

なんでもできる分、なにかの機能に特化しているほかのSaaS製品と比べると利用にあたって工夫がすこし必要になります

Reason for choosing kintone

値段が手ごろです

Review Source

Response from Cybozu

October 4, 2023

Hello, Thank you for your positive feedback! We're happy to hear that Kintone's collaboration and workflow capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

VR

Verified Reviewer  
Founder and Chief Executive Officer  
Real Estate  
Used the software for: 2+ years

### "Made it easy for a caveman"

February 16, 2019

5.0

I am not a developer. I know how to spell HTML. The Kintone team took a concept I had and created a comprehensive client evaluation audit and scoring system that included multiple client support apps, like action planning. From day one until we were able to start testing initial versions was fast, fast, fast. The development time was a matter of months from start to roll out. The people we worked with were wonderful, honest and smart. The only challenge was that since I am not a "techie" - there were times their communications were a bit over my head. But they eventually learned how to communicate better with a novice like me. I was very, very pleased with Kintone and the platform they built and manage for us.

Pros

The system is quite robust, has multiple applications (audit, reporting, support materials, action planning), and easy to use.

Cons

Multiple clients cannot be working on their audit at the same time.

Review Source

Response from Cybozu

March 7, 2019

Hello, Thank you for your review and our team is very grateful for your feedback! As you mentioned, Kintone is a very robust system that can be designed however you want it to be, and we're happy that we were able to help turn your concept into a system that works for you! Let us know anytime if there's anything else we can help you with! Best, Kevin Kintone Customer Success

RS

Ryan S.  
Manager  
Publishing  
Used the software for: 1-2 years

### "Kintone for Book Publishing"

October 6, 2022

5.0

Positive. It was slick to setup and I didnt need to pay an engineer. It has solved our repository and project dashboard needs.

Pros

Its a great repository for all of the specifications of each project and a great and easy tool for historical lookback when we have to reference old projects and do re-prints of books.

Cons

We have to use this AND gmail/outlook still... so we are still utilizing email and then having to fully do data entry into the software.

Review Source

Response from Cybozu

October 15, 2022

Hi Ryan, We appreciate your positive feedback. We are glad Kintone's is helping your business's unique requirements. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

JC

James C.  
I.T Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "New I.T Analyst using Kintone for about 6 months now"

August 20, 2019

3.0

I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

Pros

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Cons

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Alternatives considered

[Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)

Reason for choosing kintone

Company already had it when I came.

Review Source

Response from Cybozu

August 23, 2019

Hi James, Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail. There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL. Best, Larissa Kintone Customer Success

JA

Jigar A.  
Application Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Efficient low-code development tool"

September 10, 2022

4.0

One of the top and efficient low-code development tool because it is incredibly powerful and easy to use for developing mobile applications.

Pros

You don't need to be an expert programmer to develop a mobile application. It is a simple and efficient tool to develop mobile applications. The features like drag & drop, control permissions, debugging makes the tasks more simpler. The dashboard is flexible and can be arranged as per need of users.

Cons

The initial dashboard seemed clumsy. It may be altered to suit user preferences, but it can be improved.

Review Source

Response from Cybozu

October 15, 2022

Hi Jigar, We appreciate your feedback. We are glad Kintone's customizability is helping your business. Your comment regarding Kintone's UI will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

YT

Yasushi T.  
Information System Supervisor  
Automotive  
Used the software for: 1-2 years

### "Thank you Kintone"

September 27, 2022

5.0

After we started using Kintone, our work flow process made very fluent, and as we can save documents in Kintone, we could reduce time spent serching for documents in e-mail or folders.

Pros

Easy app development for the administrators, easy use for the users

Cons

About Permissions for fields on the Settings page, I'd like you to include fields which are on the "Table" contents because this feature is not standard function.

Review Source

Response from Cybozu

October 15, 2022

Hi Yasushi, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding Permissions for fields will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

VR

Verified Reviewer  
インターネット  
Internet  
Used the software for: 2+ years

### "カスタマイズ性"

December 16, 2022

5.0

簡単操作で専門知識かなくともアプリ作成できるなどカスタマイズ性が抜群です。教育やサークルなど、業務以外の場所でもおおいに活用できます。

Pros

個人アプリを作るなど、自分に合った使い方ができます。カスタマイズ性が抜群なのが大変良いところです。

Cons

サイボウズOfficeに比較して、価格が少々高めであることです。ですが、個人個人使いやすい形にして使用できるので、結果として比較的安価で導入できると捉えています。

Review Source

Response from Cybozu

October 4, 2023

Hello, Thank you for your positive feedback! We're happy to hear that Kintone's customization capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

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