Moxie Software

Moxie Knowledge


2 / 5
2 reviews


Average Ratings

2 Reviews

  • 2 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Moxie Software
  • www.gomoxie.com

About Moxie Knowledge

Moxie Knowledge Management Software provides instant and accurate information for customers and employees.


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Moxie Knowledge Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Moxie Knowledge Reviews Recently Reviewed!


OK chat software

Mar 18, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: - Easy to use software for chatting with customers

- very uninvasive and easy to install

- somewhat reliable

Cons: - cloud based, if there servers go down, you cannot get it to work

- customer support is in a different country than NA

I could not give less that 1 star

Dec 14, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: For two weeks, starting on Cyber Monday Moxie has not been working. Support is a waste of time and I have repeatedly escalated. They are non-communicative. They have asked for logs several times as a stalling tactic.

This email system cannot send emails.