MIST Technology

MIST.Remote

5 / 5 1 review

Who Uses This Software?

IT Support Services, Education and Private sector, IT Professionals & Technicians


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    Annual discount available
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MIST Technology
  • www.mist.technology
  • Founded 2014
  • United Kingdom

About MIST.Remote

Fully featured Active Directory, Windows Network Remote Support Utility, quick user search, easy remote & logging archive, track users activity & remote to your network world wide. MIST Remote Support Software is designed to streamline your IT Support department, reduce time wasted leaving desks and travelling to clients, with MIST Remote you can do it all from your Helpdesk's HQ!


MIST.Remote Features

  • Availability Management
  • Change Management
  • Configuration Management
  • Contract Management
  • Dashboard
  • Incident Management
  • Problem Management
  • Release Management
  • Self Service Portal

MIST.Remote Reviews

It always works!

Jun 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Like my title says, it always works. We have tested multiple remote support tools and had issues in the past with third parties, some are over complicated but for our IT Support department this tool is excellent. We have been using their initial product for many years and now this has gone into the new MIST Remote package it is excellent. We have used this tool to also track any hardware damage to laptops and computers throughout our college, identifying last logged in users down to a precise time stamp.