MIST Technology

MIST.Remote


5 / 5
2 reviews

Who Uses This Software?

IT Support Services, Education and Private sector, IT Professionals & Technicians


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    Annual discount available
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MIST Technology
  • www.mist.technology
  • Founded 2014
  • United Kingdom

About MIST.Remote

Fully featured Active Directory, Windows Network Remote Support Utility, quick user search, easy remote & logging archive, track users activity & remote to your network world wide. MIST Remote Support Software is designed to streamline your IT Support department, reduce time wasted leaving desks and travelling to clients, with MIST Remote you can do it all from your Helpdesk's HQ!


MIST.Remote Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

MIST.Remote Reviews Recently Reviewed!


ease with Mist Remote

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: this is not complicated at all to use, very easy. its excellent for tacking ( number, people etc.

Cons: I do not see much advertising for this software and is a shame because it is great.

Overall: after trying other software for the same thing, Mist remote by far is the best for all uses.

It always works!

Jun 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Like my title says, it always works. We have tested multiple remote support tools and had issues in the past with third parties, some are over complicated but for our IT Support department this tool is excellent. We have been using their initial product for many years and now this has gone into the new MIST Remote package it is excellent. We have used this tool to also track any hardware damage to laptops and computers throughout our college, identifying last logged in users down to a precise time stamp.