Who Uses This Software?

Configure One is developed for manufacturing and high tech companies that offer configurable, multi-option, and customizable product and services


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Configure One
  • www.configureone.com
  • Founded 2000
  • United States

About Configure One

Configure One CPQ (configure, price, quote) software is an industry-leading solution for both large and small companies. It addresses both sales and production configurator needs and its web-based architecture means that customers can deploy it to various groups (customer service, sales, dealers, customers, ...). The configurator optionally can produce sales drawings, virtual 3D images, and more. Integration to ERP/CRM is relatively simple.


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Configure One Features

  • Contact Management
  • Customer Accounts
  • Forms Creation
  • Pricing Management
  • Product Configurator
  • Proposal Management

Configure One Reviews

Configure One gave us a Fantastic Return on our Investment

Jul 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product is very easy to use. We have a 500 page catalog with over 4.5 million potential combinations. We implemented the configurator in 6 months and was even able to include all our "special" scenarios. The technical skill of the Configure One team and their follow-up was fantastic.

Cons: We had to create our own piece of software to allow us to upload Driven Input Data from Excel data sheets (All other ways of adding data can be uploaded from Excel). We feel this feature is the only thing lacking from the product.

Recommendations to other buyers: Configure One offered a proof of concept Demo. I strongly recommend to others to come up with a challenging scenario of what you would need the software to configure. Having the Configure One team down to our site to teach them one of our challenging scenario and then be able to see the software properly configure our product was instrumental in our decision making process. We had 100% confidence that we were purchasing the right product.

Customer Service

Jun 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Concept is very easy to use and very flexible making it able handle many different products with ease. Even with this product being so great it truly is the customer service that stands out with Configure One. They are always quick to respond and always willing and able to help regardless of how complicated or simple the question or problem may be.

Easy to Implement/Easy to Use

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Concept is a tool that is easily utilized in any design to build manufacturing environment. The software can be implemented to achieve your needs for not only to benefit your customer and your sales team, but also your manufacturing operation. The best part is how scalable the product is and how it can grow with your company.

Best of Breed Product Configurator

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Concept is flexible, powerful, and easy to use once it is set up. Because of its strong functionality, it requires a real up-front investment of time for complicated configured products, but the result is worth the work.
Customer service is always good, and ConfigureOne responds very well to customer requests for enhancements and upgrades. They are alweays improving their product.

Chatsworth Products Review

Dec 21, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The Concept Admin interface is intuitive and easy to use. Customer and Technical support is very responsive.

Cons: I recommend not customizing the application. It is a significant effort and investment to upgrade the application.

Overall: Configure One has been a great partner. I would recommend the Concept application to anyone looking for an online Product Configurator tool that they can manage internally.

Director - Sales Operations

Dec 21, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support is very good. Product functions very well and has helped us gain efficiencies previously unachievable. Accuracy of BOM's has helped reduced costs.

Cons: The only con is how you get your customers to perform the self service function, which really isn't a con for the system but something as a developer you need to consider. Taking the appropriate amount of time to completely define requirements up front will save you of any rework/redevelopment in the long run.

Overall: Concept is a great software that makes it very efficient to process our workload internally and provide our customers with a self service tool. We've been able to gain significant efficiencies in processing time and accuracy.

As designer and builder of our application:

Dec 21, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Concept is a very stable system with almost no down time.
Once you learn to navigate the menus, it is easy to use.
The system is flexible enough to accomodate almost everything I have been able to think of doing with it.
Support is excellent when I need it; however, I am able to make most of my changes and additions on my own.
I am able to work on our application from anywhere I can access the internet, and at any time.
Users familiar with web-based ordering systems find it easy to use.
Development of fairly complex interfaces can be accomplished quickly.

Cons: The fact that it is a web-based application means that the interface requires some getting used to if you are accustomed to more intuitive, locally installed applications.
The flexibility of the system means that the options can be overwhelming at times (if you consider that a con).

Overall: definitely recommended

Easy, flexible and robust

Dec 21, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Web Based
Easy Implementation
Quick response to issues
SolidWorks Integration
Great customer service.
Extremely flexible in most programming areas

Cons: Sometimes programming interface is too basic for advanced programmers. Only a minor con because this also makes it easier for inexperienced programmers to use the software.
Some out of the box features do not support double byte characters.
No significant logging (notes) areas for changes to code.

Overall: I highly recommend this configuration software for it's flexibility and powerful integration tools. Configure One has an excellent support staff and they quickly resolve any issues I may have.

C1 Review

Dec 21, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Gives Non-IT people the ability to setup and maintain a configurator. Easy for sales people to learn. Provides a professional looking quote document and an accurate bill of material. Staff at C1 is knowledgable and responsive when there are issues

Cons: Ability to see all options selected. Build time for complex congfigurations.

Overall: I would recommend C1. It is easy to use and is a great product.

Thomas & Betts

Dec 21, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Uber functionality - does everything we need right out of the box. Flexible enough to support our extremely disparate product lines, each with a different go-to-market strategy

Cons: User interface needs a bit of polish

Overall: One of the few 3rd party products I've brought in over the years that continually reaffirms that we made the right choice. There past, current and future enhancements confirm that they are in touch with their customers needs and are capable of meeting and exceeding them.