Who Uses This Software?

Small and medium merchants and entrepreneurs who want to quickly sell on any website without hiring a developer.


Average Ratings

318 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Free forever plan to get started and 3 plans with more features as you grow
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Ecwid
  • www.ecwid.com/
  • Founded 2009
  • United States

About Ecwid

Ecwid is a hosted cloud commerce platform used by over 1 million merchants in 175 countries and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services with mobile management and point-of-sale integration anywhere at any time.


Ecwid Features

  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

Ecwid Reviews Recently Reviewed!


Good business model.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about this software is the fact that there's a free version to use until business grows to the point where you can afford/need the paid additions.

Cons: My least favorite thing about this software is how much there is to do and keep track of, but that's the nature of business!

Easy to set up and easy to use

May 30, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to set up your online store and the UI is good. As a novice web designer, it did not take much time for me to integrate Ecwid to my website and launch the Online store. Also it is quite simple to make changes to the Online Shop.

Cons: The administrator delegation features can be improved. As an administrator, I am not able to delegate functions, such as shipping and closing orders, to another individual. If selected multiple features / functions can be easily delegated to other individuals, it will be good.

Overall: Time to launch the online store

Very easy external shopping cart solution!

May 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very simple to upload products, and integrate to 3rd party sites. The widget also uploads very quickly even though it's external.

Cons: The basic membership only allows for a few products. The tiers of products can get a bit pricey as the inventory increases.

Great for Seasonal business, Highly customizable products, handmade products

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I've been using for 5 years. unlimited product options for product customizations. You can add LOTS of product photos to each product. FREE FOREVER, not just a free trial. So you can test it out for free for as long as it takes you to learn. You can upgrade and downgrade your plan whenever you want and as often as you want so it's perfect for a seasonal business. The BEST solution I have found for a handmade business. Using WP plugin currently and have also used imbedded on other platforms.

Cons: I have found minor hiccups with WP plugin. But usually I could work around. The WP plugin will slow load time of your site. Support has worked good for me but I wish they were a little more responsive.

The ECWID platform is EASY TO USE! I like it!

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adjust-ability... with EASE! The functionality & ability to sell/promote on site and facebook too is a plus!

Cons: Limit on # of products... bummer there. Other than that & the fact that I'll have to upgrade if/when I get over the 100 product limit for my level, everything else is pretty good!

Overall: Product sales & ease of use!

I've been using Ecwid for 3 years now and I am happy with it. My business gets daily orders.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's quick and easy to use. You can easily upload your shipping cart easily to the site. I really like that customer support is available and they always respond quickly and make sureyour questions are answered and any issues are resolved. They've even called me before to help savor money with a better monthly plan as I was paying for more than I needed. I trust thud clumping and have looked at others, but I have no intentions of switching.

Cons: Not all the updating features are available in the app but all the basic ones are. I'd like to be able to rearrange the photos in the app. That's all.

Overall: Shipping cart for my online store

Capterra-loader

Great Store App

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to add products and change the catalog. Easy payment set-up and I love the ability to integrate to our website.

Cons: Not a thing. All good. The support team has been fantastic as well. we had a little glitch in the integration and they helped us fix it.

Overall: Our non-profit uses the store to sell merchandise and tickets to event. the software is very easy to use and set up.

Capterra-loader

Easy to use and setup.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is really easy to setup and add to website. I set this up as I was building a website for a client. After I added the code to the website, the client can now edit and add/remove items from the website store using the Ecwid web interface without touching any of the code.

Cons: The feature to add all of the items to the website at once instead of one by one is a little hard to find. There is no clear path and I have to click around a few times to find that feature.

I've used several shopping carts for my businesses over 15 years but ECWID has been outstanding.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm impressed by the constant innovation, ease of use, and the ability to insert a shop on any page of a website or Facebook. I was an early adopter of ECWID and it's been an absolute pleasure all the way.

Cons: I had a few issues in the early days but they are long since forgotten. I think we had problems with payment gateways but ECWID went to some trouble to help with that.

Overall: It runs my business for me.

Easiest way to carryout your e commerce business through social media platforms such as facebook.

May 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is easy to use where even a child can set up. Since it is a reputed software amongst all the e commerce players in an event of a grey area you can find so many instruction on youtube to get things done. Since the payments and the total management is done by the software provides much more time to the individuals to look into the business

Cons: In emerging countries like India and Sri Lanka the awareness about the product is very less. If it increased , it will be easier to conduct certain cross platform activties.

Works like a charm!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: As an author, I don't need a full-fledged storefront. Selling autographed copies of books doesn't need a ton of features or monthly cost that I couldn't recoup. Ecwid was easy to set up and install on Weebly. The platform works great, and does exactly what I need it to. I'm looking forward to customizing it further as I go, but for right now, it suits my needs perfectly.

Cons: There isn't a lot of customization available out of the box, unless you want to code things yourself. I'd like a few different templates and things to make a storefront unique. I also noticed that it doesn't seem to combine shipping properly. It may be how I've set it up, but that's something to mention, at any rate.

I've worked with a few other software sales products before and found Ecwid to be outstanding.

Apr 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The company is very responsive to ideas for improving their sites. The idea of involving their customers in the process of improvement is enlightened, to say the least. Their quick response has really impressed me.

Cons: None that I can think of other than noteriety -- I found them only through a verteran site builder (i.e., word-of-mouth. A company this good needs to be better known.

Overall: As a new starting painter, this software has been successfully getting viewership for my work without a huge expense.

Fear No More of an Online Store!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I was so intimidated about adding an online store to my website because it seemed to be a daunting task. You can imagine my surprise when it was template-based, point and click, copy and paste and the store was up! The sales tax integration was even more helpful. My store was up and running in no time.

Cons: Ecwid places a limit on the number of products you can include in your store catalog for free. If you have more than 10 items, you will need to pay to add them to your store.

A perfect solution for creating and managing an online store.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ecwid is easy to use and understand. Most solutions with as many options as Ecwid offers are complicated and cumbersome, not Ecwid. We can make quick changes, updates and create new categories and products in seconds. Our favorite feature is the ability to embed the store into our site, so our clients have an excellent connected experience.

Cons: Ecwid is not very well known, wish it would have been easier to find when searching for a solution.

Very intuitive to use.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small business owner with no employees this is a must have service. I used to manually email customers' a purchase order confirmation and shipping confirmation. With the software this is done automatically and it generates not just two, but three forms: order confirmation, order processing notice and shipping confirmation. I just love that, it frees up so much of my time.
Also, in the past I used to manually log all the information as to not loose track of what was done and what needed to be done. With Ecwid's software this process is done automatically and the templates are very professional. All the orders are filed in a database and I always have access to them. It's like having your own personal assistant 24/7. Customer service is 10/10. Any time I have a question I can depend on live chat for immediate resolution.

Cons: As a Venture Plan member I think the price point could be more competitive by offering more features such as the currency converter app . If you sell worldwide you have to get the app as an added cost. However, in all fairness every other competitor charges just as much if not more.

Overall: Less administrative work and my business looks profesional.

Very user friendly and allows multiple employees to easily utilize with minimal training .

Apr 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to navigate and made changes. We have over 400 products listed and they are easily managed.

Cons: The inability to properly set up parent skus and the fact that they skus under the parent skus cannot be properly set up to search in the cart. I also wish there were additional tabs on the production description to separate product information such as dimensions or installation instructions.

Experience the best shopping features

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You will really like the cart because you will get extensive cart features, deals and discounts as they are partnered heavily and integrated multiple shopping payment options.

Cons: I think if they extend to integrate with google payments, samsung payments, social streams it would attract more visibility.

Setup your store in less than a days time

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Anyone with basic e commerce knowledge will be able to understand this very easily and it wont take much time to setup your own store.

Cons: I would definitely like to see many more integrations with API's. Facebook limits the visibility of vendor shopping applications on handheld devices.

Flexible and have multiple choices

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its user interface is very easy to understand and use. i also found their support extremely helpful.

Cons: Their content is based on AJAX so sometimes it cannot work properly under a website which is based on the same.

This Software is Really awesome

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Have a very great experience for this software and really recommendable to all, specially for the entrepreneur like me. Functions is really fitted to what I need.

Ecwid-My Favorite Shopping Cart!

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It looks great on smart devices! It has the ability to add a simple piece of code to your site and your cart is up and running. I save a lot of money with Ecwid as in it is free unless I am adding more than 10 products and the SEO is amazing! Very short learning curve to use this software and it is fun to work with. It has a clean dashboard which is easy to use.

Cons: There is only an ability for email support to create a ticket. For me this is frustrating because I like to have chat support available as much as possible.

Best features at a reasonable price

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the easy set up with very convenient features including using our own domain all at a low monthly price.

Capterra-loader

I've been using ECWID for my 2 websites since 2014, and it is SO easy to use.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the easiest way to do a website that I've ever used, and I've had a website since 2004. The support team can't be beat!!! I would highly recommend this for users of all levels.

Cons: I wish there was a better way to pull reports for the year for tax purposes. This only gives very limited reports.

Overall: Because it's easy to use, I save a lot of time.

An Excellent, Light-Weight Shopping Cart Tool

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Our organization chose Ecwid after much shopping around. We needed to deploy a shopping cart quickly that would allow us to sell a handful of products. The trick for us was that we also needed to integrate the cart into our highly-customized website and into our contact database systems. Using Zapier and few small tweaks to the widget code, we were able to accomplish all of the above on schedule. It has been a wonderful tool for our needs.

Pros: Incredibly intuitive and easy to use and implement. Lots of out of the box widgets, styling and customization options. An extremely good value for the money.

Cons: Does not have all the bells and whistles of a more robust shopping cart solutions, however, I think this should only be a deal breaker for larger organizations or sites that need to manage more than a couple hundred of products. I also think that some of its export functionality leaves much to be desired, namely that it doesn't include Auth.net purchase IDs in the export, but we've been able to work around it.

Very good app.

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I see this app in Google advertisiment. Very simple app for use and effective. Easy user interface to work with perfect viewing.

Cons: The price plan is not good. Im guessing they do not have a plan for 50 product, and they automatically half the price. I have to combine with SupaDupa ecommerce.

Great web and Square integration

Feb 05, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Google inventory feed for Merchant account and real time update of inventory to web script. The dashboard is easy to use also.

Cons: The category navigation links are hard for en users to see. Language option for international customers should be added

Overall: Facilitation of online sales

Ecwid has made it possible in a simple way to share my music and sheet music with the world!

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the user friendliness of the software and it has been dependable over the past two years. I like the ability to connect with customers through the software or download a CSV file with email addresses.

Cons: At some point soon, we would like to upload the music (mp3's) and also possible sell my original CD's from Ecwid. I will need more help than just a link to a documentation page. I hope that is possible. Thank you!

Overall: It has made it more possible to share the music and sheet music, which is why I'm here!

Thank you!

Capterra-loader

I'm an early adopter of ECWID and it's stable and easy to use.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Stable, easy to use, mobile friendly, Facebook shopping cart, free responsive starter website and integration with Shipstation.

Cons: Lack of customization and the inability to show all variation products in search results like Amazon.

Overall: ease of use and stability

Capterra-loader

Great mobile storefront that is easy to manage.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this software primarily to sell merchandise and take donations for our non-profit community theater. We are currently using the free version that is supported only by credit fees. We have considered one of the higher levels and may upgrade at some point. Website and mobile store are useful and useable.

Cons: A little more flexibility in the site design for the starter site would be useful, but it's free so no major worries there.

Overall: Great free solution for online sales.

Capterra-loader

I was able to integrate my shop page really quickly and relatively simply.

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how it automatically updates my website when I add products. It is also connected to my Facebook page and that also updates automatically. Saves lots of time and effort to only have to do this once. I am only starting to use it, so I'm looking forward to experiencing the sales and recording facilities of Ecwid.

Cons: As I said before, I am only just beginning to use the software and am a bit frustrated at not being able to make my shop page look like I want it to. I hope that once I do a bit more research it is as easy as setting up the page was. At the moment though, I'm spending lots of time doing nothing. :(

It's quite simple to use and if you need back up, Ecwid is there to help you!

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As explained, it's simple and not complicated. It makes it more enjoyable to use. The instructions are very clear. Doing business is made easier

Cons: Nothing as yet. I think though there should be a 24 hour phone service. Other than that there is no real issue with this software.

My experience was scary at first, but very rewarding. Easy step by step set up and navigation.

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast and adaptable once I figured out what I was doing right and what I was doing wrong. I liked the video tutorials provided for set-up as well.

Cons: I had problems with the payment transactions from store to warehouse. I recall reaching out to a tech. I finally figured it out...

Capterra-loader

Need a storefront? Easy Peasy!

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Amazingly simple to start up! I was concerned if I bought the lowest package I would get the lowest service but Ecwid has been super responsive. I am so impressed I bumped up my package for 2018 so I could change but current shopping on two of my other websites. My brother has worked at major tech companies and suggested Ecwid. I'm so glad he did!

Cons: I don't have any right now. If you are new to having an online store, you may not know exactly what you need until you get in the thick of things. It was nice to start slow with a smaller package, get some traction, keep analyzing what I needed as I continued to work on creating new products.

Easy to use, looks pretty, keeps making great little changes

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was able to quickly learn how to use Ecwid with few hiccoughs along the way. The ecwid blogs have been very helpful - our online shop may be small but it has gone from strength to strength

Cons: Can't think of anything now. The only thing that ever went wrong was a random products ecwid plug-in that we tried to put on our website front page - it just never seemed to work but ecwid soon changed it

Easy to use e-commerce management solution

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ecwid is an easy to pick up e-commerce system. It provides all the features you would hope for in a web store, with easy to use solutions to most common problems. They have excellent support staff, who are always ready to help. It integrates easily with Paypal, Sagepay, Facebook, eBay and Amazon.

Cons: While the store is easy to set up, to get the best out of it you should probably have some knowledge of HTML and CSS. It can be somewhat inflexible in it's behaviour. Additional functionality can be added, but isn't always easy to manage without repeatedly contacting the helpdesk or third party engineers.

Overall: Ease of use, clear SKU system and the option to modify the basics structure with third party installations.

It has been a great experience for my business! Starter site is just perfect for what I sell!!

Dec 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free Starter Site!! Ease of building the site to sell my jewelry from pictures to descriptions to embeding products other places.

Cons: Pricing of higher levels to sell more than 10 products. Use of catagorie listing of products in descriptions.

Hiding in Shopify's Shadow

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Ecwid is a fantastic alternative to Shopify that may not get enough exposure. A fantastic small and quick shopping cart that can easily integrate with your WP site or Facebook (some integrations may require you to be on a higher priced tier on either Ecwid or the target). Ecwid offers something extremely hard to find that should have it a household name, a free tier. While some shopping carts or larger shopping eCommerce hosts offer free trials, you have to commit right away or if they are free then they are something more akin to a hosted market than anything else. Ecwid offers a full feeling for their service with a possible 10 product catalog that you can integrate with your Wordpress site and build things out with confidence, scaling later when you need to instead of having to commit early which means accounting for lower overhead as you build out your presence.

Pros: Fantastic introductory features and pricing - Great bunch of features and integration - Integrates with Square - PCI compliant shopping cart for wordpress

Cons: Some integration for what would be free services are only available on higher paid tiers, which is perfectly fair, but is also a bit of a con and there is some confusion as to which tier you need to be on to unlock certain premium add-ons.

I have looked and nothing else compares to what Ecwid has to offer! And pricing is awesome!

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to add new items and update them quickly on your sites is what I enjoy about this software. In addition, the ability to correlate items together is impressive!

Cons: The complexity of modifying the look of the products. Also, when you link items, although that is awesome, there should be a way to link the items together rather than having to go to each individually and adding the linkage.

Overall: Ease of adding my products to my site was the biggest benefit I got from this software! Also, the ability to add the items was easy and I'm able to quickly add the items that are closely related.

Easy

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Some steps do not work. Like using old offer for a new company. Changing from invoice to delivery notes. Etc

Cons: Offer to delivery notes and than to invoice. Easier comunication to change ohone numbers and address.

Overall: Should be easier use for everyone.
Faster documents for our customer in the US.

Experience is very amazing. Printful works with me and give me to fulfill each product.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: What I like most about site is the mock ups, it let's you see how your products will look before you purchase them. Very Cool!

Cons: Some products are limited with where you can design on the garments. Also some products are not available that I wish they had.

Overall: Cool hats and clothing with not hassle. Very flexible and a good variety of products.

Having tried a few before, i found for me Ecwid to be the most user friendly

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Once i wrap my head around it i found it very easy to use,i am not the most computer literate person so for me to find this easy is saying something.

Overall: Ease of use and everything i need to be able to do i can do and everything i need to know about my business is right therefor me

All good things for your Online Shop in one easy to understand place

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to get going and start selling. Then later on there are plenty things that you can customize and tweak. Easy payment gateway setup are also a great thing.

Entering products into the catalogue is clear and easy to do. Taxes, shipping and discounts are well organized and easy to find and use.

And should you have problems help is IMMEDIATELY available. I have never had to wait more than a few minutes to chat with a person to answer my questions. They will also help you hands on if there is something that you cannot figure out.

I have no understanding of anything computers and had my shop up and running within a few hours.

Overall: Peace of mind knowing that all is well and if there is a problem help is literally 2 minutes away.

Excellent

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Integrates beautifully into my existing site and with Square dashboard to keep all my selling data in one place.

Excellent

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ability to customize your service offering, give coupons, detailed information we receive on buyers help us to continually keep up to date with our clients and get repeat business and best of all receive payment fast.

Cons: The fees can be high at times, would like to have fees to be lower - 2% to 2.5%. Would like to be able to link to more than one site as we have micro sites.

Overall: Ability to receive payments easy by our customers

Easy to learn service for selling your items.

Nov 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ecwid is easy to learn and is easy to maintain once you've set-up everything properly. I like the customizable elements and integration with other services like Squarespace.

Cons: I'm hoping to get a consistent UI whether I signed up before or as a new user. This would help tremendously when having multiple accounts to manage.

I have been with ECWID for 3 years now and have not one bad thing to say - they ROCK!!!

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use. Lots of extra add-ons to make the customer experience so much more interesting. It makes my website very user-friendly - I get a lot of feedback in that regard. The customer service is like none other I've ever experienced. They have never not been able to sort a problem out and are very prompt with their responses.

Cons: I feel there needs to be an additional plan between venture and business. There is a HUGE jump from 100 products to 2500 products. I have about 300/350 products in my catalogue and cannot afford business plan - so am continuously having to delete and add products so that all 300 get a "turn" on my store.

Overall: Makes my online store extremely user-friendly. I am an amateur web designer and managed to get my store up and running in 2 ticks.

It is a great platform, very simple for end customer

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: very simple to manage,
very easy to customer
still in development
mobile application is very good

Cons: managment still need lot of statistics features in the management side
different users right
...

Ecwid and their blog posts have provided the platform and training to be effective and competent.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The Ecwid online store gives me the ability to sell my product to both the USA market and also to the global market.
Custom development helped me set up tracking the amount in my limited USA inventory as well as sell from the relatively unlimited inventory drop shipped from New Zealand.
Ecwid helped set up a subdomain of my own domain name to point to their Starter Site. The Starter Site is currently hosted on Amazon's servers while my website is hosted on another server.
~~~~
Ecwid's blogs have guided me systematically through both the steps necessary to utilize fully their store platform, but also the particulars of running a small online business. (payment setup, LLC's, Instagram photo Apps, Google Shopping, Google AdWords, how to find legal advice and tax advice, to name a few)

Cons: I can only find one bugaboo with the software platform:
Since my shipping comes from two sources, I do not use an Ecwid sponsored shipping App but the USPS Click-'N-Ship website itself to generate labels. The tracking numbers copy/pasted into Ecwid for the USPS shipments have not yet been clickable to the USPS.com website for the customers to see the progress of their orders. Of course, the NZ orders come by First Class mail, so they naturally do not have tracking but only dispatch dates which I also copy/paste to customers.
~~~~
Not sure if it is because I am fully up and running the online business with the Ecwid Store, or there has been an actual drop in the amount of work on the part of Ecwid to provide me with helps, tips and business advice through their blog posts. But I have noticed a marked decline in the once plethora of insightful help the Ecwid blogs had been providing me.
~~~~
All in all, I am quite happy with what Ecwid provides in both the store software platform and with their blogs in the help in getting me up and running.

Overall: The Ecwid platform is easy to use on the day-to-day business end of things. It is also quite adaptable to custom tweaks, most of them being for free, but some major tweaks can be made through their development team.
I am continuing to use Ecwid, and hope to be using it for some time into the future.

Capterra-loader

The support/customer service is second to none

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's simple to understand when you start, and then quick and easy to update. Sometimes there's a new technical thing I want to try and when I don't have time, I go on chat. They answer fast and have always been able to help - they know what they're talking about and make me feel valued. Also there's a lot in their app market that's really useful - integration with mail-chimp for instance, is great.

Cons: Nothing really. If I don't understand I go to chat and get help. The only thing would be I wish chat was available at the weekend as that's often when I have the most time to updated my services.

Overall: ECWID tailored a code for me last year, so I could produce special discounts and this was a good experience not just for me, but more importantly for my customers. I have received many compliments on my store from my regulars.

Great, easy to use.

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use and allows for both physical and digital delivery. Easily handles international clients. It can do anything you need from a shop. Customer service has been great to help figure out the best way to configure, when i wanted a specific way to set things up.Options are generally very intuitive and customer service is always happy to assist if you can't quite figure out how to configure an option.

Capterra-loader

Easy to set up and simple to handle. A shop with great features

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: You can start in a few minutes to set up an account and your basic shop. Enough features to implement the shop into my or clients sites. At the beginning, you can start with a smaller plan and upgrade every time if your business is growing.

Cons: nothing for the moment, I'm happy. The only thing what I would suggest is easier styling of the shop for clients. It can be done really good if you know CSS, but this is nothing for beginners.

I use them for my online printing company and the service is great!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very Affordable and great customer service. Sometimes when you need to get something tweaked on a product page the online support team will generate snippets of coding to implement on your store.

Cons: I wish there were more variables when creating a product and better way to control pricing and qty.

Capterra-loader

Integrates well with wordpress

Oct 31, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: If you are a heavy wordpress user or designer, sometimes ou need something fast that is easy to copy, paste, set up, and is fairly cheap. THIS is it. It is inexpensive and incredibly easy to integrate into a wordpress (or html) site, hooks up to square, and handles both 'downloads' like PDF books, pickup in store items for things like cafes or restaurants, and then things you can ship.

Cons: It is really repetitive and cumbersome when it comes to descriptions, images, dropdowns, etc. There are other sites that make it easier and faster and less 'steps' but alas...they are more money.

Overall: Cheaper for clients and they don't have a problem with the way it looks. Super easy for me to integrate.

EASY to set up an online shop.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and set up. The best support team I have ever come across. Friendly, quick and efficient.

Cons: Would be great if Ecwid would integrate with programs such as AfterPay and Mail Chimp, although we have found a compromise!

Overall: Easy of use and simplicity but this did not compromise quality.

very easy to use, not intimidating, and inexpensive. love it for what i'm doing with it.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: i love that it's easy to navigate and things make sense. i wasn't worried about getting set up with it. i also love that integrated with my FB page super easily.

Cons: the only thing i don't like at this point is there does not appear to be a way to export the inventory amounts.

It is so easy to setup and works great.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how easy it was to setup on my Wordpress site and have it integrate. I can access the backend from my Wordpress admin panel, and take care of business with ease. Adding new products is a cinch and the system is scalable so it can grow with you as needed.

Cons: I wish Google ranked it better. The SEO aspect is not available for the base store which makes it a bit challenging to grow into the next phase if you aren't getting sales due to customers not finding your store when they search key words that would normally bring up what you are in the business of selling.

Overall: Having a direct outlet on my website is great, because people that come across my site can easily purchase the products I manufacture.

Great to work with easy to use.

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Set up ease of use, functionality is detailed and great. I found I can integrate it well with my Business elite theme on WordPress easily with great function on desktop and mobile display.

Cons: Some themes on WordPress do not integrate the Ecwid widget well. But customer service will try to make workarounds to install e-commerce onto the theme.

Overall: Sales of ebooks and hardcopies for my publishing business.

Simplified online store for small and medium to large business

Oct 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That is working on all platforms and you can have an overview from my a phone and looks like it can integrate with social media.

Cons: Not enough support for Scandinavian market and laws with tax and address labels for orders direct to stickers. Like to brother sticker printer

Overall: Nice looking online shop

When I call customer service and just seems like they don't care and they cannot fix the problem

Oct 05, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: At Least I can ship boxes and the Stamps dot Com Interface works. The printer interface, the scale interface, the scanner interface all works well, just not the payment interface to WePay

Cons: Ship station integration or credit card via we pay never works. Call we pay and they said they know there's issues

Overall: The score above tells you what I think

Completely Positive

Oct 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: No issues or glitches
Solid Build
Store Design Variations
Awesome Customer Support
Well documented guides to read and learn from
Fairly easy to learn and use
Continuous Improvement Updates
Positive Messages and Blogs
Offers a free version
Payment Options Avaliable
No Contracts
Seems to cater more to start-ups and small business owners that do not require all the fancy, expensive software to run their business.

Cons: Themes are Pricey
I'm not fond of the Product qty limitations
We all want "More for your Money" deals

Overall: It allowed me to showcase my business in several different areas of the web:
ECWID store
Facebook
Also my personal store
Integrates with my payment acceptance company
allows me to display my products the way I envision them to be displayed to the public

Everything works perfectly. The approach somehow seems inviting and not daunting!

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I specially like ECWID's proactive approach to consumer needs. They have all the apps that one could possibly need plus some! Timely blogs nudge you on just when you want to give up and think "I don't have time for this." The pricing of plans is bang on for price conscious users (as we Indians definitely are).

Cons: Only if the free starter site could be made a little bit more flexible! For example, I don't want to put any pictures for my categories but I have to, to cover up the big icons of tied up presents that would other appear. Also, some of the text sizes and placements seem misplaced. For example the "sign in" is a tiny little text, which one can easily miss. The category simple texts are close together under the name. I would prefer them to be bigger and placed more apart.

Excellent product, which has helped me sell my books

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My customers tell me that it's easy to navigate through the online shop. The selections are painless, the shopping cart easy to work with and payment options easy used. Happy customer happy me...

Cons: For me the major differential in cost. The less than 100 products venture service is what I'm using now because I could never get close to the business 2500 product service. Needs to be a practical 250 products business service with all options for a little more than the venture price.

It is very user friendly & easy to use.

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Well i find it easy to use & very user friendly. Also I find customer support was very responsive and quick to answer if you've any problem.

Cons: Hmm well I don't have any complaint so far. Something I find linking on the documentations could have been better and more organized.

Exceptional !

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is easy to maintain and easily connects to your own website. Apart from looking fantastic. It is very customer/ user friendly.

Cons: File uploads too restricted for ecommerce (would be nice to have up to 2gb per file) i.e. For large Tiff files.

Ecwid have almost all you need

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: With Ecwid I can use the software everywhere, standalone or on any web site. Its rich customization possibillities and application features makes its very useful and flexible.

Cons: I miss the multilanguage features that some other competitors have on product and category level. It would be nice to have up to six languages (self defined) where one of them should be the default if the end-Customer have a language that is not defined. Multilanguage support in Ecwid is limited to Ecwids labels, and I can't specify additional language on product/category level.

Second, I miss the invoice integrated option to one or more Swedish players such as There are API's to program such integration, but it would be easier if it was already pre-built.

Overall: My Company has sold items for some years using Ecwid, and we have 3 subscriptions (stores) running with different content.

ECWID is easy to work with and contains most features needed for an on-line store presence.

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very well documented and easy to set up different aspects of a store i.e. taxes, shipping, pricing

Overall: Ease of ownership

Simply the best! Thank you Ecwid.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I use Ecwid from very beginning of its existence. Always easy to use, pleasant design, the greatest customer support.
Very responsive to customers wishes for new features and functions.
Love watching the company grow and product becoming better and better.
My customers like the shopping experience on my website as well.
Thank you very much.

Easy to implement and integrate

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love being able to sync my web inventory with my square reader and I enjoy the retaliative ease of use and powerful feature set of the ecwid solution.

Cons: I do not like the controls that they require you to use to embed in wordpress, easy but they make me nervous. Also an ecwid implented web site has a hard time passing scans by the cc verification company due to it being hosted on a different server, some of these control scan packages just don't get it.

Access to support is easy.

Sep 14, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Does what I want. Allows me to set up my shopping cart as I want it. Looks professional. Support team is knowledgeable and prompt.

Overall: It eased my high level of frustration I had with my former source and my unfamiliarity with the whole process.

I love this program

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's affordable, easy to use, fits seemlessly with my sites....ultimately a no brained. I also love the blogs with tips and ideas.

Cons: I only wish there was a way to create a "referral code" to credit referrals and offer discounts to those customers

Overall: Easy to use cart system that works with my sites

Great range of easy to use features, and nicely customisable.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ECWID is webbased and very easy to try and then to move on to a reasonably priced 'Pro' version.
My company has particular challenges with presenting our goods which means we needed to customise how the flow worked and needed ECWIDs help. They were always fast (we are probably talking of a response time measured in seconds rather than minutes) at letting us giving us the code to make the changes we needed and talking/ supporting us through the process.

ECWID has made it easy for me to make money through my website.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is that ECWID is a complete package. They have all of the services that I need to serve my customers and make money through my website. The shopping cart and catalog is nicely displayed and clearly organized. ECWID also has great support staff that responds right away and does their best to help.

Cons: I don't particularly like the font that displays on my product info in my website through the ECWID catalog, but I am not sure if it is because I have not figured out how to change it or if it's just the default font.

Overall: Easy to use shopping cart.

Beginner friendly but professional possibilities.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The ease of use and quick customer service. Ecwid was easy to add to my existing website pages and didn't have any finicky restrictions to suck money out of it's users.

Cons: It's lacking a few of the top tier functioning but there are always ways to get stuff done. Ecwid is catching up a little.

Pretty straightforward to build a store, with some neat functions for product categories.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pretty much ready to work, from the word go, with minimal configuration. There are some very neat way to organise products within multiple categories, to cater for different ways customers may browse for them.

Cons: It would occasionally be useful to have 'phone support during UK timezone office hours. It would be extremely useful to be able to display both the net (without VAT) and gross (with VAT) prices for products.

Overall: A better organised online store, with the ability to present product lines in ways customers would wish to browse for them, via multiple categories.

I am loving my new website. The fact that I can do so much on my phone is really great.

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: User friendly and very easy to learn.
The support is fantastic and very prompt
My website looks fantastic and clients are loving it

Cons: It is a bit pricey for me as I am paying in South African Rands. Our currency is poor against the US Dollar

Easy to use, great customer service, and good daily insights on trends, etc.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer service is dynamite! Any issue or question I have is immediately solved through their 24 hour, friendly chat service.

Cons: I hate that I have to buy apps every time there's an awesome new feature! I already pay a monthly fee for my business with the company and it's frustrating that simple things like creating "new" or "hot" features for my products has to go through a third party app that charges more money :/

Overall: The sleek design (and the ability to customize everything) is essential for my business as a visual artist. I love how I can create promotional discounts and give my collectors coupons to use at checkout.

Excellent service. Clear and easy to use and plenty of great assistance available.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great Value for money.
Quick and easy set up.
Quick and easy to make alterations.
Excellent support.
Ease of use.
Informative regular Blogs.

Cons: It takes some time to work out the order discount vouchers. It does not seem that clear how to offer simple multi-purchase discounts that are customer specific (i.e. not available for every customer).

Overall: It made setting up my online business through my own website, affordable and easy.

I have now passed the one year mark with Ecwid - it is most likely the best thing I have for support

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is consistent, clear and pretty easy to use once you have had a bit of practice. I enjoy using it.

Cons: I don't care for the new opening screen. It serves no function or value for me compared to the previous one.

Somewhat difficult to learn to use, but great customer service.

Aug 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The overall functionality once the customer service sorted out my issues. The customer service department is quick to respond and sort out issues and once I learn the use of the software it was multi functional.

Cons: Difficulty in learning to use, made it frustration to work with needing multiple contacts with customer service. The wordpress plugin doesn't work in all designer themes. I had one such theme and ended up embedding html code into a widget to get the store onto the page.

Overall: Quick collection on sales.

I sell PDF patterns online. Ecwid is easy to set up and I'm making sales without any headaches.

Aug 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was fast and easy to set up a professional looking store. Changes to the product info can be changed easily.

Cons: I found it a bit frustrating setting up my copy. It took a few times to change the font size and type I wanted. The line spacing was also hard to adjust.

I needed Ecwid to help with my PayPal situation.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find this software easy to use, and when you don't know what to do the customer support is awesome.

Overall: Ease of use, great customer support and the price was just right.

Ecwid integrated well with my website. It's is a great product and it have helped my business.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Adding items that you sell is with Ecwid is easy . Ecwid also integrated with a number of payment processors.

Cons: When you subscribe to Ecwid via wix.com you do not get the chance to subscribe to some premium applications because off a wix.com unable to bill for the application.

holy-like

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost-effective, easy to use, quick to setup.
The app is constantly under updates and come up with great updates.
I'm participating as a reseller as well, although have not been active much, but i've got the privilege to see the difference between both the dashboard. I prefer if ecwid could roll-out every updates on reseller accounts as well and more frequent than it does now.

Cons: Starter site and user-controlled language translation.
I think the starter site can be advanced to have better look and having more themes to be chosen from.
We should be able to give to translation to our products and upload different images for different languages, similar to label editor app, but for catalog.

Overall: quick online product presence

Ecwid is a breeze to use!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ecwid was very intuitive when I set up my online store. It has all the features you would expect to find, and things are explained in a way that the most basic user would understand.

Cons: The only problem I ran into was that I couldn't choose the exact priority mail option I wanted for my product; I was given one that was less expensive, so my customers and I end up splitting the cost of shipping.

Overall: Ease of use, more traffic to my store, more sales.

Ecwid makes starting and running an online store incredibly easy!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it is to use and I love that the product pages look clean and professional. I also like how easy it is to add coupon codes for customers to use.

Cons: I wish that the product description had a bit more ability to edit the information to make it look more beautiful.

Very happy with ECWID online shop!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. It is simple in design so that anyone can use it. Live chat for immediate assistance has been invaluable.

Cons: Setting up the shipping zones is a little confusing but the online tutorial talks you through it.
It would be nice to offer a few courier options for worldwide delivery.

Overall: easy to use and update my online shop. I've recently added the visa option as payment as Honey&Rose now ships worldwide. I like the layout of the online shop.

Great Ecommerce Solution

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, with lots of great features and versatility. It's a wonderful solution for both physical and digital products.

Cons: I wish there was a way to directly send the digital products or links to individuals. It would also be nice if the mobile app had a way to re-generate purchase links for when customers accidentally let them expire.

Quick and easy

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ecwid is easy to set up and get going without taking too much time. There are a lot of features that come with the free or basic plan.

Cons: Not always quick at adapting/adding new functionality (Amazon Payments?). I wish some of the paid features would come with the cheaper plans, but I guess they're in it to make money as well...

Fantastically easy setup, use, and integration. Everything you want in shopping cart software.

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's wildly easy to set up, integrate, and use. There are a bunch of features that make Ecwid easier to use, but not more confusing, and the support team is always clear, concise, and helpful. I love that the design is clean and eye-catching.

Overall: It's easy to use, easy to integrate, and budget-conscious in a big way. The support team is fantastic and my support requirements have been minimal. It's basically plug-and-play and has robust features that make life really easy.

Exactly what I was looking for: Wonderful Customer Service and a Great looking & Easy to use site!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm pretty much able to do exactly what I want with my site. If I can't figure it out on my own I simply reach out to an Ecwid Representative via Chat and they always figure it out. One of the main reason I love this software is because it's so well put together.
I have looked over many store pages from well known brands to get a feel of what direction I wanted my online store to take. I'm beyond Confident and Pleased with Ecwids well Designed and Professional site.

Overall: Online store, Great Customer service, Tools and Tips to help me stay ahead of the rest! And Pretty easy to use:)

Wow, how can one describe ECWID's software? It's just amazing, World Class, the BEST of the BEST!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love about ECWID is the ease to have everything setup, whether it be on the website/s, or integration with my Facebook Business pages. It's just to easy, and everything works flawlessly. It really, truly saves one a lot of time. The whole process is just so smooth, and what really strikes one as one grows with ECWID, simple and user friendly the Shop set's up. From resizing of images, to setting up the different categories / products. There is just not Online Store Software as sophisticated, yet user friendly as ECWID!

Overall: To much to mention! Just LOVE ECWID!

Easy to use and embed e commerce application

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. Easy to use compared to others I have tried.
2. You can start for free
3. Additional features on paid version are worth the upgrade.
4. Mobile app is great - paid version only
5. Good value, low cost
6. Minimal tech knowledge needed to use. Set it up and embed code in your site.

Saves so much time!

Aug 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have Zapier set up to transfer all the info from a Google form into my contacts when people sign up to the Limerick School of Acting. Used to spend hours doing this myself. So handy.

Cons: On rare occasions I get duplicates or no transfer at all. Because I can't afford the next plan up I can't reload jobs

Insane value for the price!

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far, I haven't found a functionality that I want that isn't available, and I like the modularity of the software, allowing me to choose and pay only for what I need. It all works together seamlessly, and gets the job done without a lot of messing around. Plenty of options for reporting on very granular data about sales, abandoned carts, etc. as well as excellent customer support, especially in the form of regular newsletters with ideas to increase sales and just do a better job of maintaining your business all around. I especially like the way ECWID is constantly increasing functionality and offering more options to customize. This is just really good value for the money, and allows me to create a shopping experience I can be proud of.

Overall: I can set it and forget it, knowing ECWID is powering my online book sales, and I really appreciate being able to have such strong confidence in a product so crucial to my company's success.

Ecwid has made my home business easier to manage

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does everything I want it to do Plus More. - looks great on my web page, is easy to use by customers and keeps track of all my sales.
This shopping cart is the best available and comes with first class customer service.

Cons: Not being able to alter invoice before sending to customer. I would like to be able to insert postage costs into invoice myself, either I can't do it on the rate I am on

Overall: More time , professional looking shopping cart, which enhances my web page and ease of using

Overall great software, easy to use and intuitive, no glitches. I especially like the app.

Aug 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Overall ease of use and intuitive interface. Easy to add/adjust your product descriptions and prices, easy to see where you orders are, easy to connect with credit card processing platform (I use Stripe), easy to adjust shipping rates. I especially like the app. You can print packing slip from the app, see which orders have not been shipped yet, mark them as shipped and it syncs well with the desktop version.

Cons: It seems like it takes a while to load the product page on the website which is connected to Ecwid. No integration with USPS to print a label, no option to send abandoned cart reminders.

Vendor Response

by Ecwid on August 21, 2017

Hi Elena, Thanks for the review! We do have a couple apps that can print live USPS labels so check those out in our apps section. And we just released a feature update to send abandoned cart reminders so looks like you can use that right away. Best, Jesse

Completely changed and organised my business

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is simple to use both for my company and the customer.
Once the product is listed and the SEO is filled out you can forget it as it does all the work from taking orders to sending out invoices plus just about everything else you can think of and more.
The support team are the best you will find.

Cons: There is nothing to dislike with either the software or company - If anything you should be able to edit the invoice before it is sent with all plans as with myself being a very small business and selling products with various sizes and weights, postage can only be calculated once the order has been placed and the cheapest shipping quote has been researched.

Overall: Made my site easier to manage and maintain. Most of my small profits go to helping sick and poor children and this software saves me time and is easy to use from the customers benefit as well as my own now that I am retired.

5 Stars-- all the way! Features & functionality, Value for money, overall quality, Customer support

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I personally call ECWID as Easy WID, because of its ease of use. Great customer support. When I have some issues, their Customer Service Staff is always there to help me.

Cons: I have not encountered any "cons" about ECWID, except that the Software caused my Android phone to function slower, so I had to uninstall it from my mobile.

BEST EXPERIENCE .. BEST SHOPPING CART SOFTWARE OUT THERE

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1-Ease and Functionality 2-Stellar Customer Service 3- Always innovating : I have been using ECWID for BOTH of my businesses for the past 4 yrs..and I LOVE how seamless it is

Overall: My customers are able to purchase seamlessly and with ease. Its easy to edit and design the site to my personal taste..

Ecwid has been a great product for us. Very easy to implement but flexible enough for our needs.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love having one store that integrates into all four of our websites. Ecwid was very simple to integrate with wordpress and I love the features such as shipping calculated by USPS shipping rates, so I don't have to worry about "guessing" on S&H costs for products. I also really love the mobile app - I can ship products and notify the customer real time with their tracking number right away. It also integrated with my PayPal account without any problem.

Cons: No negative comments come to mind at this time. If anything, I would love to see all custom invoices for the Venture plan. But, that's pretty minor!

Overall: It's very user friendly, easy to integrate with my websites, and flexible enough to meet our store needs.