# Page 6 | Ecwid Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Ecwid the right eCommerce solution for you? Explore 582 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143648/Ecwid/reviews

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Ecwid

4.6 (582)

[View alternatives](https://www.capterra.com/p/143648/Ecwid/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Ecwid

## Showing most helpful reviews

Showing 126-150 of 582 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christina M.  
Design Director  
  
Used the software for: 1-2 years

### "Integrates well with wordpress"

November 1, 2017

3.0

Cheaper for clients and they don't have a problem with the way it looks. Super easy for me to integrate.

Pros

If you are a heavy wordpress user or designer, sometimes ou need something fast that is easy to copy, paste, set up, and is fairly cheap. THIS is it. It is inexpensive and incredibly easy to integrate into a wordpress (or html) site, hooks up to square, and handles both 'downloads' like PDF books, pickup in store items for things like cafes or restaurants, and then things you can ship.

Cons

It is really repetitive and cumbersome when it comes to descriptions, images, dropdowns, etc. There are other sites that make it easier and faster and less 'steps' but alas...they are more money.

Review Source

VR

Verified Reviewer  
IT Specialist  
Internet  
Used the software for: Less than 6 months

### " Jack of all trades, master of none"

February 20, 2021

4.0

We are implementing it for several clients that need a functional ecommerce site with zero to minimal maintenance or with a do it yourself type of philosophy. Not much to say about it.

Pros

Ecwid is a robust platform for the newcomer with pretty much everything streamlined to get your website up and running in no time.

Cons

Ecwid might make you have a website up and running in no time but that means it is going to look like a template available to anybody, so you might end up having a copycat website somewhere. For seasoned developers/designers this is not your platform.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Ecwid

We did not choose Ecwid over anyone as we are using several platforms including Ecwid.

Review Source

GP

Graham P.  
Owner  
Retail  
Used the software for: 2+ years

### "Best value going"

October 29, 2019

5.0

Smooth easy and flawless with great apps to add on.

Pros

Easy to use and cost effective, these guy's don't clip the ticket on your turnover. there are also a plethora of apps to add on for more functionality to your web page.

Cons

I would change nothing, the workflow of this software is easy and very customizable, with plenty of options.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Ecwid

cost and ease of integration.

Review Source

hM

heather M.  
owner  
  
Used the software for: 2+ years

### "Great for Seasonal business, Highly customizable products, handmade products"

May 23, 2018

5.0

Pros

I've been using for 5 years. unlimited product options for product customizations. You can add LOTS of product photos to each product. FREE FOREVER, not just a free trial. So you can test it out for free for as long as it takes you to learn. You can upgrade and downgrade your plan whenever you want and as often as you want so it's perfect for a seasonal business. The BEST solution I have found for a handmade business. Using WP plugin currently and have also used imbedded on other platforms.

Cons

I have found minor hiccups with WP plugin. But usually I could work around. The WP plugin will slow load time of your site. Support has worked good for me but I wish they were a little more responsive.

Review Source

DW

Drew W.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Early Adapter of this Rock Solid E-commerce Platform"

October 21, 2016

4.0

I started with ECWID a few years after it started. Because of that, I am on the legacy plan and have not upgraded to access some of the advanced features, particularly order editing. I have never lost data, never had a service interruption. It integrates well with my Joomla website. I don't plan to ever change platforms. It is a great service

Pros

Reliability. Never been hacked, never lost service. Rock solid platform. Finally transferred by shipping to an add-on (Shipping Easy) and it has taken much of the manual work off of my plate. Order comes in to my cell phone. Print out the invoice and do the fulfillment. I also like the digital download capability.

Cons

The only feature I miss is order editing. But that is because I have not upgraded to that level of service.

Review Source

VR

Verified Reviewer  
Creative Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "E-Commerce Made Easy!"

November 9, 2023

5.0

What I like overall about Ecwid is you can launch your business for free and add anything else you need as you go along. There are tons of features available, like branding.

Pros

What I like most about Ecwid is how easy it is to set up, so you spend more time on your products and less time getting everything set up.

Cons

Pricing for unlimited is a little steep monthly.

Review Source

aA

ahmed A.  
Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "If you intend to start e-commerce, you only need Ecwid"

January 19, 2023

5.0

More than wonderful, as I have been using it for more than 10 months, and in fact, I love it

Pros

It is easy to use and contains many features, and you can choose from many ready-made templates

Cons

It's a little expensive, but not much considering what you'll get

Review Source

VR

Verified Reviewer  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Free Shopping Software for Website"

December 31, 2018

4.0

I am currently using Ecwid for my non-profit's web store. I am very grateful to have found this product for free, and gladly put up with some of its limitations and quirks.

Pros

I appreciate the extent of offering for free that Ecwid is willing to give for free to their users. All things considered, I have been able to fairly easily set up a number of products and maintain my non-profit's web store.

Cons

Some of the functionality is a little difficult to use while setting up products especially. Many of the options are difficult to find again, and some things are labeled in a way that makes them difficult to understand what they do without setting it up, putting it in action and seeing what it does. This is a little bit tedious since you can't really preview it. Some of the results are a little dated looking.

Review Source

RR

Ricky R.  
Graphic Designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "Perfect E-commerce Solution For Those On A Budget "

January 30, 2020

5.0

Overall my experience with Ecwid has been a favorable one. The software has allowed me to integrate the platform into Wordpress themes and social media pages, giving me a well rounded solution for my e-commerce needs.

Pros

What I liked most about this software is that it’s perfect for those wanting to setup an online shop but are limited with their budget or currently don’t have the necessary funds to support a month to month plan offered by many other e-commerce solutions.

Cons

What I liked least about this software is the lack of video tutorials and training available to consumers as compared to other major e-commerce platforms.

Alternatives considered

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Ecwid

I chose Ecwid over these other alternative products simply because of its free pricing schedule and the fact that along with being free it also offered many of the same features as its competitors.

Review Source

Morgan C.  
Digital Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Fantastically easy setup, use, and integration. Everything you want in shopping cart software."

August 28, 2017

5.0

It's easy to use, easy to integrate, and budget-conscious in a big way. The support team is fantastic and my support requirements have been minimal. It's basically plug-and-play and has robust features that make life really easy.

Pros

It's wildly easy to set up, integrate, and use. There are a bunch of features that make Ecwid easier to use, but not more confusing, and the support team is always clear, concise, and helpful. I love that the design is clean and eye-catching.

Review Source

Roshish S.  
Flutter Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Shop Management Tool "

September 26, 2023

5.0

Pros

I used this to sell my product. This made it very easy to manage my inventory and customers. Customers would easily contact us and we would sell more products. This made my management a lot better.

Cons

The only bad thing about Ecwid is that it does not provide a payment gateway. It would be even easier if we could link PayPal, Stripe etc.

Review Source

VR

Verified Reviewer  
Conversational AI Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Embeddable Ecommerce Site"

November 1, 2018

5.0

Pros

Loved being able to embed my shopping cart anywhere I want and a drag and drop cart is a nifty feature

Cons

Wish it had plugins like shopify does so integrations are easier. Countdowns and things like that would be a cool addition

Review Source

JH

Jodi H.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Overall great experience"

October 21, 2016

4.0

While there are a few things I wish I could do with the software, overall my experience has been great and customer support has always been quick and very helpful. One feature I would be interested in having available is being able to password protect a category. Being able to disable an entire category without having to disable each individual product would be helpful to me as well. Again--overall the software is a good fit for me. We do online stores for schools, clubs and businesses for custom decorated apparel. Many of our customers repeat orders year after year or every few months and it's very convenient to just disable their category/products and then edit and enable them for the next round of orders.

Pros

Ease of use.

Cons

Not having the ability to print out an automatic tally of what is ordered.

Review Source

Antoinette A B.  
CFO  
Education Management  
Used the software for: 2+ years

### "Excellent"

November 22, 2017

5.0

Ability to receive payments easy by our customers

Pros

Ability to customize your service offering, give coupons, detailed information we receive on buyers help us to continually keep up to date with our clients and get repeat business and best of all receive payment fast.

Cons

The fees can be high at times, would like to have fees to be lower - 2% to 2.5%. Would like to be able to link to more than one site as we have micro sites.

Review Source

SF

Seth F.  
Principal  
Food & Beverages  
Used the software for: 2+ years

### "Diamond with a few rough edges.. and a good value"

October 20, 2016

4.0

I have been with ECWID for a number of years and it really works well for my business. It has a wide variety of features that help me serve my customers. There are a few areas that could use improvement, such as upselling in the cart, but what it does, it does well.

Pros

Support is excellent. There are a lot of ways to use the software to promote the product. It has simple plugins for Joomla and Facebook.

Cons

I wish it had ways to upsell during the checkout process (Add xyz for $5). This is a weakness.

Review Source

Ana A.  
Owner at Matcha Chile  
Food & Beverages  
Used the software for: 1-2 years

### "Just missing WebPay integration "

October 21, 2016

5.0

Just missing WebPay integration For Chile. Otherwise it would be perfect. Unfortunately without WebPay customers need to leave the website and go manually to a different site, enter amount, etc and order status is not updated.

Pros

Friendly

Cons

Applicability to Chile

Review Source

EG

Eli G.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Best option for low-tech sellers"

October 20, 2016

5.0

Ecwid is very user friendly and they have added very convenient features that would help any sort of e-seller. I love the features for bulk pricing as well as wholesale discounts for customer groups. You can grow your business just by using Ecwid as it allows you to automatically list your items in large marketplaces. We are very satisfied with the service as the value it provides for the price it costs is very high compared to other shopping cart solution websites. All in all, is the best shopping back-end I have ever used, and have been a customer since 2011.

Pros

Pricing User Friendly Back-end Product Options Wholesale and Bulk Pricing Easy to Install on any kind of website and CMS

Cons

Sometimes new feature suggestions take too long to be heard.

Review Source

KS

Karen S.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Great Value, User-Friendly"

February 16, 2021

5.0

Ecwid has been user-friendly for both my customers and myself. I'm absolutely satisfied with it.

Pros

I love that this was so simple to learn and set up. I had tried working with WordPress but for some reason it was overwhelming. Ecwid's pre-made themes really helped me find a design I was happy with, and then I was able to customize it to suit my business.

Cons

The only complaint I've had is that some things aren't as customizable as I'd like. Things like font size or color in certain areas. Mostly minor details that didn't make much difference; and the one or two things where it actually did make a difference, I was able to contact customer service and they helped create code that made it happen for me.

Review Source

JS

Jill S.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Ecwid problems syncing with Clover, praise for customer service and no SEO"

October 21, 2016

3.0

The overall quality was given 3 stars because of Ecwid's inability to fully sync with Clover. This was a feature that very much sold me this product so my inventory quantities would be accurate for online ordering. The syncing fails when products are sold out. I have been deleting sold out product on the Clover station and have discovered this does not sync and delete the product from Ecwid. Therefore I have received web orders that have out of stock product. Since Clover cannot refund on online Ecwid orders this took some doing getting the order charge corrected. Now that I'm aware of the problem I am dual deleting on Clover and Ecwid....double the work. Customer support gets a 5 star rating because Chris Gaines went beyond the call of duty to enable a measured yardage code for my site. He's awesome and I'm sorry some other features don't work after all that. Whenever I call Ecwid the customer support team has been prompt and informative. The other big problem my marketers have discovered is the inability to SEO Ecwid. This is quite huge in the Google world of the internet.

Pros

Easy to use on a daily basis.

Cons

Incomplete syncing with Clover. No SEO ability.

Review Source

MF

Mati F.  
Ownder  
Cosmetics  
Used the software for: 2+ years

### "Ecwid is User Friendly and Looks Very Professional"

October 21, 2016

5.0

Ecwid was surprisingly easy to use. Everything is intuitive and self explanatory, and there are lots and lots of tutorials in case you have special needs or you want to do something out of the ordinary. You can customize anything from the color scheme, to bread crumbs, to shipping and handling fees, to displaying different categories of products on different websites. And, the best thing is that it makes the checkout super easy as well, so many of my customers gave me positive feedback when I started using Ecwid. I love using this shopping cart, and I can highly recommend it to anyone with a commercial website.

Pros

Easy to set up, easy to modify, positive checkout experience for my customers, very user friendly, looks professional.

Cons

Can't think of any...

Review Source

TL

Teresa L.  
Owner/Operator  
Retail  
Used the software for: 1-2 years

### "Ecwid reps are over the top in help."

October 8, 2018

5.0

I'm in shock how helpful Ecwid representative are. They by far surpass any platform I've used online for customer service and I use a lot. Ecwid reps are as much or more helpful even through chat, than other companies are by phone. They have a lot of different things you can do with their e commerce app and they are 100% up to par technically. So if I can't understand an application, they gladly jump in, and teach me how to do it, or they do it. I am gobsmacked at the user friendliness of an APP for people lay in tech. And I'm equally gobsmacked at how educated technically, polite, and generous with their time, that Ecwid reps are.

Pros

Ease of use, even for people that are not tech savvy.

Cons

Hmmm. Can't think of anything.

Review Source

DK

Darya K.  
Account manager  
Retail  
Used the software for: Less than 6 months

### "Very user friendly and easy to setup"

August 25, 2022

3.0

The core of business is cascading and highlighting products on web besides that we have had growth in terms of overall footfall and conversions in terms of revenue

Pros

The best thing about it is that , it is so easy to set up. Very easy to catalogue your products. Add extensions. Shipping, pricing, even taxes. It works brilliant.

Cons

At this point we are all good but i f there are things need changing or upgrading will definitely come back here.

Review Source

JE

Julie E.  
E-commerce creator  
Computer Software  
Used the software for: 6-12 months

### "Ecwid is perfect to start "

May 26, 2022

5.0

I am very happy to work with Ecwid. It is a very good choice to start if you need recurring payments.

Pros

Perfect and simple to start. Can be easily used by beginners. Easy to setup. Great customer support !! Answer arrive in the 48h. Recurring payments natively available on premium plans.

Cons

Lack of themes and the categorization is not optimal for now. No way to make contact page until you are very smart and implement it with Google forms.

Alternatives considered

[Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Ecwid

Cheaper and recurring payments.

Review Source

MC

Mark C.  
Partner  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Excellent All Round"

October 31, 2016

5.0

I needed to update our online shop - choosing Ecwid is one of the best decisions I've made. It looks fantastic, while easy to use. The support is always friendly and helpful. Additional features and apps are also available to cover every requirement, from online chat boxes, to product reviews. Maintaining and updating the online shop is not only easy to do now, it's an absolute pleasure. The system is always stable and responsive. There is also an app so that you can monitor and manage apps on your android/iphone, keeping your customer up to date with their order while you're out and about yourself, with other automated emails so you can easily keep your customers up to date with their order. Since promoting the site, there is already a significant increase in online orders. I'd strongly recommend Ecwid to anyone who is looking for an easy to use online shop with tons of features, excellent support while being very reasonably priced.

Pros

Professional appearance, ease of use, excellent support, countless features

Cons

Would like to save a bit on the monthly price, but to be fair it is reasonably priced so it wouldn't be fair to complain.

Review Source

MN

Melissa N.  
Owner, CEO  
Music  
Used the software for: 1-2 years

### "Easy to use, good value for the money."

October 20, 2016

4.0

I am using the business version of Ecwid which makes it easy to accept money on my Word Press site. I thought it would be hard to create my own site since my only experience prior to using Ecwid was being on Etsy. It is very user friendly, although there are a few more features I wish they would offer that would make it top notch. The most important being an integrated shipping feature. They do offer the ability to use the ShipStation app with Ecwid and import all of your orders, but you need to subscribe to ShipStation as well as Stamps.com in order to make it easier to ship your products. I would like to be able to print shipping labels in Ecwid to save time and would be willing to pay extra for that feature. I like that you can upload a lot of images through Ecwid as well as provide videos in your text description about your products.

Pros

quality for the money

Cons

no ability to print shipping labels while in the program

Review Source

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