# Page 9 | Ecwid Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Ecwid the right eCommerce solution for you? Explore 582 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143648/Ecwid/reviews

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Ecwid

4.6 (582)

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Last updated March 13th, 2026

# Page 9 - Reviews of Ecwid

## Showing most helpful reviews

Showing 201-225 of 582 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Kelly R.  
CEO  
  
Used the software for: 6-12 months

### "Excellent software that lends itself to total customization"

November 1, 2016

4.0

For the price, this shopping cart is amazing. What I like about it most are its options. I personally needed a shopping cart button, not a store. And when I noticed I could embed the button right onto my website and then have an awesome looking fully loaded shopping cart pop up for the shopper to see I was sold. You can get rolling really fast and then take some time reading all the help areas they have (and there is alot and it's EASY to understand) to customize functionality, buttons, colors, etc. Their customer service is phenomenal. I can jump on chat anytime and there is someone there to walk me through what I am trying to figure out. I have been SUPER impressed with that. So many other carts direct to to forums that are just littered with information you cant figure out. Hopefully my business continues to grow and I can upgrade to one of the bigger plans with even more bells and whistles!

Review Source

SS

Sharice S.  
CEO  
Cosmetics  
Used the software for: 1-2 years

### "ECWID has made it easy for me to make money through my website."

September 12, 2017

5.0

Easy to use shopping cart.

Pros

What I like most is that ECWID is a complete package. They have all of the services that I need to serve my customers and make money through my website. The shopping cart and catalog is nicely displayed and clearly organized. ECWID also has great support staff that responds right away and does their best to help.

Cons

I don't particularly like the font that displays on my product info in my website through the ECWID catalog, but I am not sure if it is because I have not figured out how to change it or if it's just the default font.

Review Source

VR

Verified Reviewer  
Gestion de clientèle  
Government Administration  
Used the software for: Less than 6 months

### "Un bon logiciel "

October 26, 2023

5.0

Pros

Ce logiciel facilite l'intégration avec différents sites web et a une large gamme de fonctionnalités de commerce électronique.

Cons

Il a des options de personnalisation limitées et a des coûts supplémentaires pour certaines fonctionnalités avancées.

Review Source

LJ

Linlee J.  
Director  
  
Used the software for: 2+ years

### "Easy to use, looks pretty, keeps making great little changes"

January 16, 2018

5.0

Pros

I was able to quickly learn how to use Ecwid with few hiccoughs along the way. The ecwid blogs have been very helpful - our online shop may be small but it has gone from strength to strength

Cons

Can't think of anything now. The only thing that ever went wrong was a random products ecwid plug-in that we tried to put on our website front page - it just never seemed to work but ecwid soon changed it

Review Source

WF

Will F.  
Owner  
Automotive  
Used the software for: 2+ years

### "I've used several shopping carts for my businesses over 15 years but ECWID has been outstanding."

May 7, 2018

5.0

It runs my business for me.

Pros

I'm impressed by the constant innovation, ease of use, and the ability to insert a shop on any page of a website or Facebook. I was an early adopter of ECWID and it's been an absolute pleasure all the way.

Cons

I had a few issues in the early days but they are long since forgotten. I think we had problems with payment gateways but ECWID went to some trouble to help with that.

Review Source

JH

Joni H.  
Front Office and Store Manager  
Real Estate  
Used the software for: Less than 6 months

### "My Boss is Happy :-)"

January 19, 2021

5.0

I've wanted to offer our products online for over a year - and now that our building is closed to foot traffic (due to COVID), an online presence was an absolute necessity. Ecwid provided a fast, and efficient way for me to offer this to our members. So far sales and processing have gone smoothly. My boss is very happy!

Pros

I researched to find an ecommerce program that would integrate with both our current website provider (Wix) and our payment system (Clover). I found Ecwid through our payment system and was pleased that Ecwid worked with both Clover and Wix!! I found the set-up easy and user friendly. I remember having to reach out to the live chat support once and my question was answered and resolved quickly.

Cons

The only thing I found that Ecwid has not offered is including product variation information when exporting inventory. From what I understand, however, that particular feature is in development.

Review Source

AD

Audrey D.  
Rum Therapy Web Design  
Apparel & Fashion  
Used the software for: 2+ years

### "Easy To Use Shop"

October 31, 2016

5.0

We have used ecwid for a few years. It was very easy to download and install on our website. There have been a few features that we wish we had (I.e. Different options for discounts) and a few features that are difficult to figure out (I.e. Shipping options). However, overall we have been very happy. Ecwid integrated with our Facebook and is mobile responsive. Great option for a small business.

Pros

Ease of installation and use

Cons

Limited features (discount options and shipping options)

Review Source

Aaron D.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "ECWID is fantastic!"

November 10, 2022

4.0

Pros

Lots of features yet easy to use and organized.

Cons

Could have been a little cheaper and maybe a few more features.

Review Source

VS

Venu S.  
Director  
  
Used the software for: 1-2 years

### "Easy to set up and easy to use"

May 31, 2018

4.0

Time to launch the online store

Pros

It is easy to set up your online store and the UI is good. As a novice web designer, it did not take much time for me to integrate Ecwid to my website and launch the Online store. Also it is quite simple to make changes to the Online Shop.

Cons

The administrator delegation features can be improved. As an administrator, I am not able to delegate functions, such as shipping and closing orders, to another individual. If selected multiple features / functions can be easily delegated to other individuals, it will be good.

Review Source

JG

Jeremy G.  
Owner, inventor, and builder  
Consumer Goods  
Used the software for: 1-2 years

### "Easy, Efficient, and Lightning Fast! "

October 26, 2016

5.0

About a year we changed our eCommerce cart over to Ecwid... and we LOVE IT! We currently have over 1500 unique products and our catalog is constantly growing! The first daunting task we felt we had to accomplish was to pull in our entire catalog; ecwid make this a breeze! Their (almost) unlimited shopping cart tool chest is well worth the money and time for this excellent shopping cart backend! We love it and plan on staying here for many years to come!

Pros

It takes no time at all to add/ delete products

Cons

Does not update shipping tracking. Does not have an "app" for your site to give either shipping tables to tracking tools for your clients

Review Source

VR

Verified Reviewer  
Advisory Board Member  
Internet  
Used the software for: 1-2 years

### "A bit complex webshop tool if you want a simple solution"

July 26, 2019

3.0

Pros

A lot of different features, which you can use to really go into your customers buying habits. Good integration with Stripe as well.

Cons

Is a bit complex. We needed a really simple webshop solution, but with Ecwid we got a pretty complex one which could do more than we needed.

Review Source

VR

Verified Reviewer  
Co-Founder/Chief Creative Officer  
  
Used the software for: 6-12 months

### "Excellent"

November 23, 2017

5.0

Pros

Integrates beautifully into my existing site and with Square dashboard to keep all my selling data in one place.

Review Source

MS

Matt S.  
Systems Administrator  
Retail  
Used the software for: 6-12 months

### "Easy to use e-commerce management solution"

January 8, 2018

4.0

Ease of use, clear SKU system and the option to modify the basics structure with third party installations.

Pros

Ecwid is an easy to pick up e-commerce system. It provides all the features you would hope for in a web store, with easy to use solutions to most common problems. They have excellent support staff, who are always ready to help. It integrates easily with Paypal, Sagepay, Facebook, eBay and Amazon.

Cons

While the store is easy to set up, to get the best out of it you should probably have some knowledge of HTML and CSS. It can be somewhat inflexible in it's behaviour. Additional functionality can be added, but isn't always easy to manage without repeatedly contacting the helpdesk or third party engineers.

Review Source

AN

Arus N.  
Brand Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "I use Ecwid to sell on Instagram"

April 2, 2019

5.0

Great customer support, everything is clear on the site.

Pros

This has so far been the most convenient service to use for selling on Instagram. I run an online designer shop and Ecwid fits perfectly for my current business needs.

Cons

I am on the VENTURE plan, which is pretty cheap, but if I am planning to run an e-commerce site as well, then the budget kind of piles up. Nowadays you can use a website builder which will provide the Instagram selling tool with your site, so do the math, whatever fits your pocket.

Review Source

VR

Verified Reviewer  
General Manager  
Retail  
Used the software for: I used a free trial

### "Ecwid review"

September 30, 2019

5.0

I run a small business and Ecwid made it possible for us to finally take it online.

Pros

I love how easy and intuitive Ecwid is. It offers many great features and yet the learning curve is minimal. Ecwid helped us offer our services on many social platforms, which we previously hadn't been able to do.

Cons

So far, I can honestly say that I haven't encountered any negative aspects regarding Ecwid. Some of the templates aren't my thing but that's only my personal opinion.

Review Source

MV

Mark V.  
Manager  
  
Used the software for: 1-2 years

### "5 Stars-- all the way! Features & functionality, Value for money, overall quality, Customer support"

August 17, 2017

5.0

Pros

I personally call ECWID as Easy WID, because of its ease of use. Great customer support. When I have some issues, their Customer Service Staff is always there to help me.

Cons

I have not encountered any "cons" about ECWID, except that the Software caused my Android phone to function slower, so I had to uninstall it from my mobile.

Review Source

JS

Jess S.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Love how user friendly Ecwid is!"

November 19, 2018

5.0

Pros

I like the unlimited options of what I can do with my website and the customer service has been great.

Cons

I’m having trouble linking up my ecwid store to Facebook and Instagram.

Review Source

BH

Brent H.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Up & Running within a few minutes"

October 31, 2016

5.0

The ECWID service for integrating a standalone shopping cart is absolutely perfect for starting and growing a e-commerce company. The service is 100% reliable and scalable, providing you the confidence to focus on other tasks. Our company www.VitaHound.com started with ECWID 6 years ago and we have never had an issue, nothing, zip, zero, and everyone knows the stress when your site has a problem.

Pros

Scalable Reliable Easy integration

Cons

Limited features

Review Source

JW

Julian W.  
IT Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "My ECWID store"

March 13, 2019

5.0

Love this, and its the perfect companion for any website.

Pros

This software is almost plug and play. Very easy to use, so customizable, and it allows for brilliant graphics and interface responsiveness. I use this software for my own online store and I would highly recommend it. There is an app as well where you can sell and add or change products in your store.

Cons

The free version of this software allows way too little categories and products that can be added for online store. In order to get the most out of ECWID you need to spend quite a bit of money. I have spent that money and can say it is worth it. I would like to see more free products being able to be used in the free plan.

Review Source

VR

Verified Reviewer  
Small Business Owner  
Printing  
Used the software for: 6-12 months

### "Ecwid"

August 21, 2018

5.0

I have been with Ecwid for over a year now, I have decided it was time to open my Online Store so my customers can start ordering my Wedding Accessories such as: Ring Pillows, Flower Baskets, Toasting Glasses, Knife and Cake Server, Wedding Veils, Cake Topper and more....

Pros

It helped me fine the information I needed to start my online store, I hope to start selling on my nline store soon.

Cons

I had no problem with this software being used, in life there are going to be fall backs you have to learn too deal with it, or try to make it better.

Review Source

GP

Gio P.  
Senior Brand Designer  
  
Used the software for: 1-2 years

### "Easy to learn service for selling your items."

November 22, 2017

4.0

Pros

Ecwid is easy to learn and is easy to maintain once you've set-up everything properly. I like the customizable elements and integration with other services like Squarespace.

Cons

I'm hoping to get a consistent UI whether I signed up before or as a new user. This would help tremendously when having multiple accounts to manage.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Computer Hardware  
Used the software for: 1-2 years

### "Affordable, wonderful little tool"

October 10, 2018

5.0

Great software for startups and small businesses!

Pros

Ecwid is super affordable! It's also great that they have a free plan available.

Cons

Ecwid provides mostly basic designs, nothing too complicated. I think this makes it a good tool for start ups, not so much for larger, more established businesses.

Review Source

AB

Andrew B.  
  
Retail  
Used the software for: 1-2 years

### "Value rich e-commerce platform "

October 22, 2016

4.0

I've had my shopping cart online component going through ecwid for over a year. They are always very helpful and responsive. The features are robust and integrate well with all top 3rd party applications. If you are looking for a solid shopping cart application to run your online business, ecwid is a strong contender.

Cons

Don't have a native ability to effectively set up wholesale accounts

Review Source

TS

Taylor S.  
owner  
E-Learning  
Used the software for: 6-12 months

### "Great product"

October 21, 2016

5.0

I sell online prep courses for people entering law enforcement, so all of my deliverable are e-documents. I have been able to easily make very nice product displays. I would prefer some direct download capabilities, instead of having to setup Zapier, but it is OK. The PROMO coupons are easy to use. The system has been completely reliable. (I have used for about 1 year, do 3-4 transactions per day) I have no complaints!

Pros

Ease of use, product configs are easy and attractive, promos work well. Software is rock solid in terms of reliability.

Cons

Easier downloads for Excel

Review Source

TF

Teisha F.  
Chairman  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good platform"

December 18, 2018

4.0

Great for small business and does well with scaling .

Pros

It is easy to get started, it has a lot of functions, and it is free or very low cost. Not to mention, you can connect it to any major platform.

Cons

Nothing is perfect so you can't get everything you want unless you custom program it. I don't like paying for apps and addons.

Review Source

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