# Last Mile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Last Mile Software - reviews, pricing plans, popular comparisons to other Logistics products and more.

Source: https://www.capterra.com/p/143667/Last-Mile

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# 

 Last Mile Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Last Mile

## What is Last Mile?

XPO is a global provider of less-than-truckload (LTL) freight and logistics services. The company offers coast-to-coast shipping network coverage across the US, Canada, Mexico and the Caribbean with the capacity to handle large freight volumes. XPO provides easy-to-use online tools for tracking shipments, requesting quotes, managing shipments, and entering shipment data. It also utilizes data science, machine learning, and optimization to manage freight flows in real time and provide dynamic pricing and routing.

## What is Last Mile used for?

[Logistics](https://www.capterra.com/logistics-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Last Mile?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xpo.com&name=Last Mile)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Last Mile

4.9 (7)

VS.

[### Kelkoo Group Suite](https://www.capterra.com/p/174714/Kelkoo-Group/)

[2.5 (2)](https://www.capterra.com/p/174714/Kelkoo-Group/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

3.0 (2)

Value For Money

4.8 (6)

Value For Money

3.0 (2)

Customer Service

4.7 (6)

Customer Service

3.0 (2)

## Last Mile alternatives

Highest Rated

[what3words](https://www.capterra.com/p/233779/what3words/)

[5.0 (6)](https://www.capterra.com/p/233779/what3words/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233779/what3words/)

[Scalize](https://www.capterra.com/p/10012440/Scalize/)

[0.0](https://www.capterra.com/p/10012440/Scalize/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012440/Scalize/)

## Pricing

Value for money

4.8 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (6)

4.8

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (6)

4.7

Based on 6 reviews

## User reviews

Overall rating

4.9

Based on 7 reviews

Filter by rating

5(6)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KF

Karina F.

warehouse manager

Warehousing

### "XPO"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 4, 2019

it's all been good

Pros

Like that I'm able to schedule pick up, email and print Bill of lading.

Cons

not having pick up selection option on main screen,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jennifer K.

CFO

Warehousing

### "Dependable and Reliable Delivery Carrier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2019

Pros

My company uses XPO Logistics regularly to schedule local and out of state deliveries. We've had problems in the past with carriers not arriving for their scheduled deliveries and/or not honoring quoted rates. XPO Last Mile eliminates these problems for us. It provides a paper trail for rate quotes and scheduled deliveries and allows us to track shipments, something we cannot do with other carriers. Requesting a quote is extremely simple and straightforward. We have not had an issue with quotes are honored at the time of billing.

Cons

So far, we have not had any serious issued using XPO Last Mile.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Paint technician

Warehousing

### "Machine delivery "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 5, 2019

Pros

Love the easy to use software with real time tracking

Cons

I have not had any issues using this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Terri H.

Office Manager

Machinery

### "XPO Logistics is Awesome!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2018

We have never had any issues using XPO Logistics Software. It is user friendly and their customer service is incredible!

Pros

XPO Logistics software is user friendly and I am able to request real time tracking for our customers

Cons

I do not have any complaints about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Crystal F.

CSR

Logistics and Supply Chain

### "RELIABLE BUT HAS CHANGED"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2018

We are able to ship LTL and do not have to make calls and wait for representatives!

Pros

All needs including shipment quoting and tracking can be done online.

Cons

The website has changed recently. It is ok, but takes more time to reach (if you have multiple bill-to codes) and you are unable to see all of the quoted information on the last page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Beau W.

President/CEO

Transportation/Trucking/Railroad

### "Great Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 5, 2018

Pros

Great service and the interface was simple to use

Cons

No cons that we can see at this time ……..

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

Chuong N.

Office Manager

Warehousing

### "XPO Logistics is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2018

It's a streamline process, so quick and easy

Pros

The website is so easy to use, I was able to train all my employees in a matter of 30 minutes or less and it's such a great site!

Cons

The one con is that there are quite a few steps from rate quote the final BOL and shipping labels.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/143667/Last-Mile/reviews/)

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