# DebtCol Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DebtCol Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/143672/DebtCol --- # DebtCol Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DebtCol ## What is DebtCol? DebtCol helps Collection Agents, Law Firms and Field Agents to collect debt faster and streamline their field assignments. The whole debt collection process including litigation, repossessions, process serving, field calls, skip tracing, surveillance, investigations and online database searching is covered in a single application that has been proven to be successful and is used daily by more than 2000 users. ## What is DebtCol used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$220 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DebtCol?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.debtcol.com.au&name=DebtCol) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DebtCol 4.3 (17) VS. [### Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting Price A$220 Flat Rate, Per Month Starting Price $0.03 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 5.0 (1) Value For Money 4.7 (16) Value For Money 5.0 (1) Customer Service 4.4 (16) Customer Service 5.0 (1) ## DebtCol alternatives [COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting price $5.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159996/CollectMORE-2-0/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79473/Collection-Master/) Highest Rated [Enhanced People Search](https://www.capterra.com/p/109491/Debt-Collection-Skip-Tracing/) [5.0 (2)](https://www.capterra.com/p/109491/Debt-Collection-Skip-Tracing/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/109491/Debt-Collection-Skip-Tracing/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 43% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119954/BEAM/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Notices 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send automated reminders and notices to clients on overdue payments Callback Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedules callback times Client Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Compliance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Multi-Currency 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and handle various international currencies DebtCol 11 features Send automated reminders and notices to clients on overdue payments Schedules callback times Manage contact details and communication with clients For third-party collection agencies Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information For first-party debt collectors Manage and handle various international currencies Manage plans with a set payment schedule that help customers pay outstanding debt Manage, record and track all business exchanges in form of money and its related interactions in the system Features 4.2 (17) 4.2 Based on 17 reviews ## Pricing Value for money 4.7 (16) Free Trial Basic A$220.00 Flat Rate,Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Support, customer service and training options Customer Service 4.4 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (16) 4.4 Based on 16 reviews ## User reviews Overall rating 4.3 Based on 17 reviews Filter by rating 5(10) 4(4) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent JC Joe C. Operations Manager Financial Services ### "It's a bit like using MS Dos" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 10, 2024 It was a good platform to highlight to use as a benchmark, only because all the other products we use are much more user friendly. Pros Shopping for an alternative was a lot more enjoyable than trying to persevere with DebtCol. Cons The Customer Service is non existent. No one answers the phone and tickets are not followed up. Reasons for choosing DebtCol Because the support was available locally. In the end this did not matter because they do not offer any customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Andrew P. Director Legal Services ### "Often buggy and tedius to upload reports" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 May 3, 2019 Pros Able to search by postcode but only works if postcode field is actually updated by client. Cons As a field agent it poorly displays current arrears, it often has connection errors, will upload a report and it will either not appear or sometimes it will appear 24-48 hours later. Preparing attendance reports is not user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2019 Andrew, thank you for your review. At DebtCol we value all feedback and in particular valued feedback from people at the cold face of the industry. We suspect you are a sub Agent of one of our clients and it may be that some of the issues you are experiencing may relate to the way your access has been set up by our client. We would very much like to investigate your concerns further and would appreciate you raise this with you Client to then communicate with our Help desk to see if we can review the issues stated. Once again, thank you for taking the time out of your day to provide us with your review. Regards Olga Maragakis BDM DebtCol Software. AU Anonymous User Innovation Manager Financial Services ### "A great beginning CRM for debt collection agencies" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 22, 2018 We switched from Filemaker to DebtCol several years ago before moving onto another CRM for larger businesses this year. DebtCol gave us a much needed boost in terms of overall company efficiency. Would recommend. Pros Simple & intuitive Reasonably priced Useful for managing multiple debt portfolios Lightning speed Cons Not as scalable as claimed Subject to sever slowdowns if multiple users are using the same functions simultaneously Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2018 Thank you for your review. At DebtCol, we are constantly improving our software.We would welcome a discussion on your review so that we can determine what, if anything we can do to improve our software. In this regard, in the first instance please contact our Account Manager Alex Caruana by sending an email to alex@debtcol.com.au. We look forward to hearing from you. DH Debbie H. Director Financial Services ### "Excellent Debt Collection Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2018 DebtCol is what we need for our agency to operate in a professional manner. All the information needed, for us to assist our Clients, in the recovery of overdue accounts, is quick & easy to access. The staff have always been very pleasant & helpful to deal with. Any questions/concerns, have always been dealt with in a very quick time. We have never been "held up", so we can deliver top service to our Clients. Pros First of all, the staff of DebtCol have always been VERY helpful & patient. When 3D Collections first starting using DebtCol, the service and training we received was excellent. We could not fault them at all. Cons I cannot fault DebtCol at all. It gives us all that we need to operate our business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2018 Debbie, Thank you so much for providing your feedback to us. I am thrilled to hear the team have looked after you so well. This is something we pride ourselves on, so it's nice to hear it mentioned. Most importantly, the software is providing you the benefits you expect to run your business. Look out for the next release which is due out shortly; we have a lot of new and exciting features that I'm sure you'll love. All the best Sandy Barrett DS Deborah S. Director Legal Services ### "Easy to use and the friendly staff are always there to assist with any queries quickly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2018 It is a great software for companies to get an understanding and feedback of how their product, staff, etc are working so they can improve their procedures if required Pros DebtCol is very simple and is a straight forward system. There are so many things you can do within the system that saves on time for any business owner. Cons I have had a couple of teething problems in the background of the system but they were easily fixed by the staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Terry K. General Manager ### "With new upgrade we have found the system much more responsive and a pleasant user experience." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 5, 2018 Pros Fulfills approx 90% of our expectations for debt collect, field and legal services requirements. It is reasonably easy to orientate new staff. Cons Does not have spellcheck or html emailing. Also the prospecting module is not very useful and should be removed if it is not going to be developed. Would like to see better business analytic reporting built in to system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jessica H. Debt Collector/Jnr Conveyancer ### "Fantastic" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 5, 2018 Pros Ease of use, interest calculator, functionality, great menus and the ability to process large batches of work with a click of a button. Cons Coding the templates is a bit of a pain, having to manually update interest rates and court registry information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lyndall S. Collections Manager ### "Customer Support is fantastic. The team are very helpful and open to suggestions on new features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 12, 2018 Pros You can build and create the software to suit your individual business. There are a lot of functions which we havn't even explored yet. Endless possibilities. Cons We are currently unable to create a client from a Prospect as prospect only has limited information fields. This would be a great function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2018 Thank you for taking the time to provide your review of our product. It is greatly appreciated. There is a way you can convert a prospect to a client so I will be in touch with you to show you how. Once again, we really appreciate your feedback. shannon d. Director ### "The best collection system i have used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 9, 2018 Starting a new collection agency this software allowed me to grow as i needed and was so easy to use took a huge worry away. Pros Easy to use, and easy to teach new staff. I like how easy it is to jump between debtors screen and client managment Cons can be difficult and time consuming to generate reports as they have to be made they are not pre programmed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2018 Shannon, thank you for taking the time out of your day to provide this review. DebtCol does come with 100+ pre-defined reports, so let's get together to work out what your specific reporting needs are so they can be addressed. Once again, thank you for your review of our product. Regards Sandy Barrett Managing Director RA Richard A. CEO Financial Services ### "Easy to operate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2018 Since getting this system I have a better functioning operation and I have more time on my hands from not having to have manual and additional systems. Now it's all integrated Pros Allows me to keep on top of the financial situation at all times. All emails per the particular debtor are all in that debtor's file. Being able to add notes is a plus as well. The diary system for payments is easy to use too. But what is good - is that I can go anywhere in the world and it's all right there. It is equivalent to taking all your files with you on the trip. Anyway, I love the system. Cons End of month is all too easy. It use to take me all day to do the statements and MYOB ledgers previously. Now, all I do is just push the button and it's all done. All clients have their statement and invoices. I still prefer to manually EFT the funds to their respective accounts - but that's my choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2018 Richard, thank you for taking the time to provide your review of the DebtCol product. It is really appreciated and we're glad to hear you are happy. Many thanks once again. [View all Reviews](https://www.capterra.com/p/143672/DebtCol/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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