High Line


4.5 / 5 2 reviews

Who Uses This Software?

Organizations with highly complex and/or union requirements, across all industries. Our clients require a fully integrated HRMS, Talent, Recruitment, Payroll and Time & Attendance system.

Average Ratings

2 Reviews
  • 4.5 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • High Line
  • www.highlinecorp.com
  • Founded 1974
  • Canada

About Personality

Manages all aspects of human resources, payroll and time & attendance tracking, in a comprehensive, intelligent manner. Key features: applicant tracking and recruitment, onboarding, compensation including pay-for-performance, talent management, benefits and open enrollment, discipline, 360-degree reviews, training, skills, payroll, self-service, reporting, payroll, and integration to any finance/accounting system. Cloud/SaaS or premise-based, with multi-country and multi-language ability.


Personality Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management
  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Personality Reviews Recently Reviewed!

Well designed with many features

Mar 14, 2017
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not

Pros: The database design and how the screens/forms work together; how you can drill down in the screens to get to more info.

Cons: It is large and a bit of a beast at times. The admin app is Java based which often causes desktop issues. When something goes wrong it requires some skill to figure out what's going on. Often High Line help is needed. Because it is highly customizable, it is impossible for High Line to test their patches and upgrades for all possible ways the system is used so it is left on the using organization to fully test all updates.

Overall: The High Line product is well designed and offers many features. It is highly customizable so I think ease of use and customer experience can vary widely depending on how you customize. Once the system is set up it is very easy for the employees to use.

The product has many different modules that are used together to create a complete employee picture. These can be added over time. Most records are date effective so you are provided with a very good historical picture as well.

High Line has many consultants that can be hired to help with ongoing customization. As a government agency that hosts onsite and does its best to maintain the system in-house, we found that the IT people maintaining the system needed a higher skill set than what we originally planned for. Payroll and HR need someone who is somewhat tech-savvy to understand how the pieces fit together and advise how to best move forward with changes and additions.

Value for money depends on how you choose to customize. If a complicated and/or lengthy implementation, it can get pricey but for a more straightforward implementation, it is very cost effective.

Vendor Response

by High Line on March 17, 2017

Hi Marjorie - Thanks for the review! We are pleased Personality HCM is providing value to your county and would like to address some of your comments. As you are aware, the Personality HCM is now available as a SaaS/hosted solution, delivered entirely over the internet. The Java client is now typically only used by system administrators. This may help with some of the issues your encountering. Also, appreciate your comments about customization, however, note that we have not customized the solution for your county, rather standard configuration tools have been used to make Personality operate uniquely for you. Upgrades are designed to work with client configurations, however, as with any software, configured forms/fields/calculation still need to be tested to ensure they are functioning as expected. We are always available to help, so please do not hesitate to contact support with anything that comes up.

Heritage Enterprises Reference

Mar 31, 2014

Comments: After a full year of researching options for an integrated payroll and human resource management information system, High Line came out on top. We selected High Line for its vanilla solution, which allowed us to build a system to meet our industry┬┐s many complexities. Their technical support staff and SaaS solution are top notch. We are already realizing some of the many benefits of the new system, not least of which is providing the necessary information at our managers┬┐ fingertips to assist them with the people management aspects of their job.

- Nicole Albertson, HR Manager, Heritage Enterprises