--- title: "Delivery Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Delivery Suite Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/143709/Delivery-Suite/" page_type: "product" language: "en" --- # Delivery Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Delivery Suite ## What is Delivery Suite? Delivery Suite is a powerful suite of tools for the Courier, Transportation and Warehousing Industries. Order Entry, Dispatch, Multiple Legs, Cross Shipping, Zone Drawing, Linking, Warehousing, Tracking, and Asset Management are some of the many features we provide. ## What is Delivery Suite used for? [Courier](https://www.capterra.com/courier-software/)[Logistics](https://www.capterra.com/logistics-software/)[Trucking](https://www.capterra.com/trucking-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$500 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Delivery Suite?[Manage this product listing](https://www.g2.com/products/deliverysuite/claim_requests/new?auto=true) ## Delivery Suite Overview Updated August 2026 AI summary Delivery Suite supports businesses of all sizes in managing courier, delivery, and logistics operations through features such as dispatch management, delivery tracking, routing, and customer database management. With deployment options across cloud, web, and major devices, it offers capabilities like real-time monitoring, barcode scanning, electronic signature capture, billing, and integration with third-party services to facilitate efficient delivery management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Delivery Suite 4.8 (15) VS. [4.8 (193)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price CA$500 Other, Per Month Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.9 (101) Value For Money 4.9 (12) Value For Money 4.7 (97) Customer Service 5.0 (14) Customer Service 4.8 (98) ## Delivery Suite alternatives [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) [4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/) [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [Track-POD](https://www.capterra.com/p/178880/Track-POD/) [4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178880/Track-POD/) [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) [4.8 (72)](https://www.capterra.com/p/219013/TransVirtual/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219013/TransVirtual/) [View all alternatives](https://www.capterra.com/p/143709/Delivery-Suite/alternatives/) ## FAQs about Delivery Suite Overview ### Which roles and teams benefit most from Delivery Suite? Delivery Suite is most used by executive leaders, operations teams, and administrative staff who need visibility into delivery performance and day-to-day logistics. Presidents, CEOs, and directors use it to monitor service outcomes, while operations managers, supervisors, project managers, customer service, and finance staff rely on it to coordinate workflows, track deliveries, and improve efficiency. Answer based on 15 reviews Overview ### What company size and specific industries is Delivery Suite built for? Delivery Suite is designed for companies in the courier, transportation, logistics, and freight forwarding sectors that need shipping, tracking, warehousing, and handheld software. The target audience is business-to-business organizations of any size operating in delivery and freight operations. Features and Usability ### What are the key features of Delivery Suite? Delivery Suite offers CRM, order management, dispatch management, and route management for delivery and freight operations. It also includes delivery tracking, live driver tracking, proof of delivery, digital signature, barcode scanning, billing and invoicing, inventory tracking, customizable reports, and integrations such as API and QuickBooks integration. Integrations ### Which third-party tools and platforms does Delivery Suite integrate with? Delivery Suite integrates with 10 third-party tools and platforms, including Google Maps, HERE, Microsoft Excel, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, SAP Crystal Reports, ShipStation, Shopify, WooCommerce, and Xero. These integrations cover mapping, accounting, reporting, shipping, and ecommerce workflows. Getting Started and Support ### What training and onboarding options does Delivery Suite offer? Delivery Suite provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct, face-to-face guidance, live online sessions support remote instruction, and documentation gives written reference material for self-paced review and setup steps. Getting Started and Support ### What customer support options does Delivery Suite offer? Delivery Suite provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer feedback about support experience is available in the catalog, so there is no documented user sentiment on response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 371 Courier reviews Capterra data shows that buyers of courier software rank the following features as their top priorities: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**53%**) - **Routing** (**48%**) Delivery Suite supports all three features that reviewers rate most highly: **Mobile Access**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses keep drivers connected in the field, assign and track deliveries more efficiently, and plan better routes, allowing teams to improve delivery coordination, reduce delays, and manage daily operations with greater accuracy. Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Delivery Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Proof of Delivery 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Activity Dashboard 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Transportation Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Organize and track the physical movement of goods from one location to another Delivery Suite 81 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Driver Settlements: Manage payroll processing for different driver pay contracts - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Load Optimization: Set up process for efficient load building, routing, and distribution - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Trip Logs: Record of trip details - Vehicle Management: Track and monitor how vehicles are used - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (15) 4.5 Based on 15 reviews ## Pricing Value for money 4.9 (12) Basic CA$500.00 Other,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (14) 5.0 Based on 14 reviews ## User reviews Overall rating 4.8 Based on 15 reviews Filter by rating 5(13) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JZ jim Z. CEO Package/Freight Delivery ### "Nology recommended business partner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2025 Over 20 years, best in service! We are very pleased with DeliverySuite! Thank you team Nology for being an integral conscientious business partner! Pros Works well, always updating and expanding. More features than we could possible use. Cons Nothing that cannot be resolved quickly! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Richard C. Customer service Logistics and Supply Chain ### "Courier based software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 15, 2022 Overall a good improvement in the software Pros This software allows both the clients and company to input an order with little effort. Easy tracking allows loads to be managed on a timely basis. Cons Searching loads is general good but could be made easier by allowing partial entry of addresses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF Kevin F. Administration Manager Transportation/Trucking/Railroad ### "A great asset for our Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2021 Pros The transition from one product to this one went fairly smoothly. Details had to be customized for our Business, but with time and communication with our IT department, this system is by far a great improvement to our daily operations. The fact that it can be customized, changed when needed, is a huge benefit to our company or any company using this program. Because it is web based, instant updates are provided to our service partners / customers with ease. It's like having another staff member on site to provide constant customer service. The information is easy to find, read and use in a user friendly manner. We are able to retrieve data, create reports and provide essential back up when required. As we Grow as a company, this program will continue to expand along with us as an indispensable asset. Cons Only least favourite part that I can think of, is not understanding why we weren't using this sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kent W. OPERATIONS MANAGER Logistics and Supply Chain ### "Golo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2021 Pros The easy use of the software, the fields are all self explanatory Cons Your settings never save each day you have to set them back Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Bob W. Operation Supervisor Transportation/Trucking/Railroad ### "Simple and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2021 Easy to learn, easy to use, and a critical part of our day to day and moment to moment plainning Pros Easy to learn the functionality of the program. Cons The time out feature. I would like it to stay open until I shut it down Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ronald M. Financial Analyst Logistics and Supply Chain ### "Pros and Cons" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2021 Very good software. Need more customer friendly. Pros Multiple connections at the same time, any number of user can open the software. No inhouse back is required as it is web based. Cons Very slow in saving the order or finalizing and processing invoice is taking bit longer to process Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jared S. President Transportation/Trucking/Railroad ### "Great software for a busy courier company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2021 Pros user friendly interface for both employees and clients. also customizable reports and fields available for our specific needs Cons since we have been using the program we have not found any material cons Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2021 Thank you, Jared! We're proud to have one of Mississauga's top courier companies using our systems. We also appreciate the positive feedback & are happy to see that your company is thriving using DeliverySuite! TT Terry T. President Transportation/Trucking/Railroad ### "KTS REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2021 Very good. Pros Ease of use and support is very good. Good features and API integration was excellent as well Cons When an upgrade is made, it takes some time to ensure all items are correct and how they should be Reasons for choosing Delivery Suite System and support from Nology. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2021 Thank you for your review. Customers of our mainstream products are always excited to see and try any new features we added. They know, with each upgrade, there is always a small possibility of glitches they have to report back. If there is a glitch, we fix it fast. However, as of present, the majority of our upgrades have been seamless and customers are ecstatic. Nevertheless, we do have customers who have customized versions of our products that have strayed from the mainstream code. We understand that not all programs fit the need of each customer and may need customizing. Although, customers also understand the drawbacks of straying, including the difficulties to manage and upgrade the code. Upgrading customized code is more difficult, time-consuming, and comes with a higher chance of glitches. If a customer wants the new features, they know what to expect. Thank you for choosing Delivery Suite! JC Jason C. President Transportation/Trucking/Railroad ### "Where Every Second Counts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2019 I have been working with \[SENSITIVE CONTENT HIDDEN\] and his team at Delivery Suite in one facet or another since 2003. High quality team, always responsive lightning fast. When I am asked who I use for IT and delivery software, I never hesitate with recommending Delivery Suite. Pros Being in transportation and courier, we are measured by our customers by time. Delivery Suite is easy to use quickly for both the team inside and the crew on the road. This allows the end customer to see results and updates super fast. Being a smaller delivery company Delivery Suite is able to encompass all aspects in Operations from order placement, dispatch right through to the end signature and proof of delivery. Cons Looking forward to seeing the new admin and billing side of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dennis S. President Transportation/Trucking/Railroad ### "Use of Delivery Suite and Driver Complete App" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 2, 2019 it has helped us reduce our time waiting for delivery documents to be turned in by drivers allowing us to improve our time to invoice and has reduced our reliance on working with hard copies Pros The Driver app is quite functional and easy to use for the driver team. It has been enhanced with added features. The Delivery Suite system allowed us to have a web based storage tool for pictures of POD's and add other documents as desired. It also happens to integrate with the dispatch system we are using. I also like that it is web based. Cons It has been a struggle getting the quality of the driver uploaded POD's to a consistent level , however Nology are doing upgrades and developing this aspect. Reasons for choosing Delivery Suite We are using another system that is older technology , Delivery Suite with the driver complete app has helped to close some gaps as an integrated solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143709/Delivery-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.