# Delivery Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Delivery Suite the right Courier solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143709/Delivery-Suite/reviews

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Delivery Suite

4.8 (15)

[View alternatives](https://www.capterra.com/p/143709/Delivery-Suite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Delivery Suite

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

James D.  
Project Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Support when you need it!"

October 24, 2019

5.0

Keeping track of deliveries, drivers, billing, and receivables are simple and intuitive.

Pros

Flexibility in pricing services that allows us to customize our services and pricing.

Cons

Bar coding still being worked on and improved upon.

Alternatives considered

[Powerfleet](https://www.capterra.com/p/266387/PowerFleet/)

Reason for choosing Delivery Suite

Ease of implementation and full compliment of options.

Review Source

jZ

jim Z.  
CEO  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Nology recommended business partner!"

January 13, 2025

5.0

Over 20 years, best in service! We are very pleased with DeliverySuite! Thank you team Nology for being an integral conscientious business partner!

Pros

Works well, always updating and expanding. More features than we could possible use.

Cons

Nothing that cannot be resolved quickly!

Review Source

DS

Dennis S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Use of Delivery Suite and Driver Complete App"

December 2, 2019

3.0

it has helped us reduce our time waiting for delivery documents to be turned in by drivers allowing us to improve our time to invoice and has reduced our reliance on working with hard copies

Pros

The Driver app is quite functional and easy to use for the driver team. It has been enhanced with added features. The Delivery Suite system allowed us to have a web based storage tool for pictures of POD's and add other documents as desired. It also happens to integrate with the dispatch system we are using. I also like that it is web based.

Cons

It has been a struggle getting the quality of the driver uploaded POD's to a consistent level , however Nology are doing upgrades and developing this aspect.

Reason for choosing Delivery Suite

We are using another system that is older technology , Delivery Suite with the driver complete app has helped to close some gaps as an integrated solution.

Review Source

TT

Terry T.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "KTS REVIEW"

August 3, 2021

5.0

Very good.

Pros

Ease of use and support is very good. Good features and API integration was excellent as well

Cons

When an upgrade is made, it takes some time to ensure all items are correct and how they should be

Reason for choosing Delivery Suite

System and support from Nology.

Review Source

Response from Nology Solutions & Systems

August 19, 2021

Thank you for your review. Customers of our mainstream products are always excited to see and try any new features we added. They know, with each upgrade, there is always a small possibility of glitches they have to report back. If there is a glitch, we fix it fast. However, as of present, the majority of our upgrades have been seamless and customers are ecstatic. Nevertheless, we do have customers who have customized versions of our products that have strayed from the mainstream code. We understand that not all programs fit the need of each customer and may need customizing. Although, customers also understand the drawbacks of straying, including the difficulties to manage and upgrade the code. Upgrading customized code is more difficult, time-consuming, and comes with a higher chance of glitches. If a customer wants the new features, they know what to expect. Thank you for choosing Delivery Suite!

KF

Kevin F.  
Administration Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A great asset for our Company"

November 15, 2021

5.0

Pros

The transition from one product to this one went fairly smoothly. Details had to be customized for our Business, but with time and communication with our IT department, this system is by far a great improvement to our daily operations. The fact that it can be customized, changed when needed, is a huge benefit to our company or any company using this program. Because it is web based, instant updates are provided to our service partners / customers with ease. It's like having another staff member on site to provide constant customer service. The information is easy to find, read and use in a user friendly manner. We are able to retrieve data, create reports and provide essential back up when required. As we Grow as a company, this program will continue to expand along with us as an indispensable asset.

Cons

Only least favourite part that I can think of, is not understanding why we weren't using this sooner.

Review Source

RC

Richard C.  
Customer service  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Courier based software"

December 15, 2022

4.0

Overall a good improvement in the software

Pros

This software allows both the clients and company to input an order with little effort. Easy tracking allows loads to be managed on a timely basis.

Cons

Searching loads is general good but could be made easier by allowing partial entry of addresses.

Review Source

JC

Jason C.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Where Every Second Counts"

December 3, 2019

5.0

I have been working with \[SENSITIVE CONTENT HIDDEN\] and his team at Delivery Suite in one facet or another since 2003. High quality team, always responsive lightning fast. When I am asked who I use for IT and delivery software, I never hesitate with recommending Delivery Suite.

Pros

Being in transportation and courier, we are measured by our customers by time. Delivery Suite is easy to use quickly for both the team inside and the crew on the road. This allows the end customer to see results and updates super fast. Being a smaller delivery company Delivery Suite is able to encompass all aspects in Operations from order placement, dispatch right through to the end signature and proof of delivery.

Cons

Looking forward to seeing the new admin and billing side of the software.

Review Source

JS

Jared S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great software for a busy courier company"

October 22, 2021

5.0

Pros

user friendly interface for both employees and clients. also customizable reports and fields available for our specific needs

Cons

since we have been using the program we have not found any material cons

Review Source

Response from Nology Solutions & Systems

October 25, 2021

Thank you, Jared! We're proud to have one of Mississauga's top courier companies using our systems. We also appreciate the positive feedback & are happy to see that your company is thriving using DeliverySuite!

KW

Kent W.  
OPERATIONS MANAGER  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Golo "

November 10, 2021

5.0

Pros

The easy use of the software, the fields are all self explanatory

Cons

Your settings never save each day you have to set them back

Review Source

NH

Nushy H.  
President and CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Nology is Fantastic"

December 2, 2019

5.0

Pros

To be honest, everything. Ease of use, implementation, functionality, support. They are always ready and eager to assist. Thanks \[SENSITIVE CONTENT HIDDEN\] for all your efforts.

Cons

I really have no complaints at all. The product is excellent.

Review Source

BW

Bob W.  
Operation Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Simple and easy to use."

November 10, 2021

5.0

Easy to learn, easy to use, and a critical part of our day to day and moment to moment plainning

Pros

Easy to learn the functionality of the program.

Cons

The time out feature. I would like it to stay open until I shut it down

Review Source

SS

Shariar S.  
Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great Software with Even Better Customer Support"

October 23, 2019

5.0

Pros

The software is easy to use Web based access allows me to work remotely The Nology team provide excellent customer service Great customization

Cons

The user interface could be more modern.

Review Source

CS

CHRISTINA S.  
Vp Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "All in one Transportation solution"

October 23, 2019

5.0

Pros

The software can be customized to your business requirements, more importantly: your clients.

Cons

The soft is not compatible with older computers

Review Source

RM

Roy M.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "We have used for over 5 years and it works perfectly and extreamly easy"

July 11, 2017

5.0

Pros

The ability to customize and integrate with our current software so the process is seamless. Updates our shipments in realtime so our clients have realtime tracking available through our website

Review Source

RM

Ronald M.  
Financial Analyst  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Pros and Cons"

November 10, 2021

5.0

Very good software. Need more customer friendly.

Pros

Multiple connections at the same time, any number of user can open the software. No inhouse back is required as it is web based.

Cons

Very slow in saving the order or finalizing and processing invoice is taking bit longer to process

Review Source

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