# SeaRates Tools Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SeaRates Tools the right Freight solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143717/SeaRates-Tools/reviews --- SeaRates Tools 3.3 (8) [View alternatives](https://www.capterra.com/p/143717/SeaRates-Tools/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of SeaRates Tools Ease of use 3.3 Customer Service 3.1 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "SEARATES TOOLS" October 12, 2018 5.0 Container Tracking Load Calculator Rate search engine All usefull for good freight forwarders Websites Pros Optimal functionality Easy to use Customer Support Cons Tools are perfect Customers appreciated Review Source CCS Capt C S. MD Transportation/Trucking/Railroad Used the software for: 2+ years ### "Searates Functionality" October 11, 2018 4.0 The team has been happy. Pros The ease to use, communication with the person / company making the enquiry. Of course there are too many time wasters you encounter. Cons The system to be made a little more robust to check on such entries. Review Source VR Verified Reviewer Marketing Director Events Services Used the software for: Less than 6 months ### "The most horrifying experience exporting products" February 2, 2023 1.0 Cons Seems like a very good tool at first, but overall people behind the scene, it is an absolute nightmare I do not recommend it to anyone. Review Source SK Svetlana K. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Đ’est forwarder" August 20, 2018 5.0 I am very grateful to the staff of the company for their efficiency and professionalism. I want to thank you again for the excellent work! Pros Easy to use. Very convenient service, fast work speed and the best software for shipping. Cons Everything is really fine. Great piece of technology Review Source Response from SeaRates.com September 21, 2018 Hello Svetlana, Thank you for contacting us and it will be always a pleasure for us to assist/serve you. Sincerely. VF Venaka F. Project Manager Information Technology and Services Used the software for: 2+ years ### "A forwarders Dream" April 17, 2017 5.0 Efficiently handles shipments and request for quotes. Track shipments and movement. Very interactive and perfect for startups. Pros Easy to use Cons Nothing really, great piece of technology Review Source Response from SeaRates.com September 21, 2018 Hello Venaka, Thank you for contacting us and hope to work & cooperate with you in future. Sincerely. JC Joanne C. Managing Director Retail Used the software for: Less than 6 months ### "Appalling - Does Not Honour Rates At All" April 22, 2021 1.0 Appalling, I would never use again Pros I searched for a rate and found one, clicked book and it should all have been sorted. Until they decided they wanted more money and said their was a technical issue with their software and rates. Disgusting, wont be using again for any imports ever Cons Its all one big con, offers rates then when booked claims they were a mistake Review Source MM Mark M. Director Machinery Used the software for: I used a free trial ### "Hopeless" September 18, 2018 1.0 Beyond a waste of time Pros Gives quick quotes, but they are entirely meaningless Cons Does not honor quotes, support team doesn't speak English, doesn't answer (but reads them) - essentially useless Review Source Response from SeaRates.com March 15, 2021 Hi Mark, thank you for your feedback - we take this kind of feedback extremely seriously. Rest assured that our quotes are completed to the highest degree of accuracy and are valid. We apologize if there has been any misunderstanding in your experience. Please also know that our staff undergo the necessary training and look to provide the best customer experience possible. Again, if you experienced otherwise, we can only apologize. We have hundreds of happy customers and partners and will continue to uphold the highest of industry standards. VR Verified Reviewer Resident Doctor Hospital & Health Care Used the software for: I used a free trial ### "Check the product " October 12, 2018 4.0 Pros The features and ease of using around others Cons The Diversity in this software make it different from others Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.