--- title: "Envoy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Envoy Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/143721/Envoy/" page_type: "product" language: "en" --- # Envoy Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Envoy ## What is Envoy? Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through your door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy makes it easy to print badges, sign legal documents, grant wifi access, and notify hosts. ## What is Envoy used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Space Management](https://www.capterra.com/space-management-software/)[Desk Booking](https://www.capterra.com/desk-booking-software/) Top alternative Featured Overall rating Based on 428 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Starting price $131 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Envoy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://envoy.com/&name=Envoy) ## Envoy Overview Updated August 2026 AI summary Envoy helps organizations of all sizes manage workplace arrivals with digital visitor management, preregistration, and host notifications, supporting front-desk operations and security. With features like self check-in, badge printing, mobile access, and customizable workflows, Envoy also offers desk booking and mailroom management. It deploys across web, desktop, and mobile platforms for flexible use. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Envoy 4.8 (428) VS. [4.8 (329)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting Price $131 Other, Per Month Starting Price $630 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (425) Ease Of Use 4.8 (90) Value For Money 4.6 (293) Value For Money 4.7 (86) Customer Service 4.8 (343) Customer Service 4.9 (86) ## Envoy alternatives [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (78)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (59)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) ## FAQs about Envoy Overview ### What problems does Envoy solve? Envoy solves front-desk bottlenecks, paper sign-in logs, and weak visitor visibility by digitizing check-ins, badge printing, host notifications, NDAs, and delivery tracking. Office managers, receptionists, security teams, IT, and facilities teams use it to replace receptionist-heavy workflows, speed pre-registered arrivals, improve contact tracing, and know exactly who is onsite. Answer based on 287 reviews Overview ### Which roles and teams benefit most from Envoy? Envoy is most used by office managers, receptionists, and administrative teams that manage visitor check-ins, deliveries, and front-desk workflows. IT and security teams use it to control access, monitor workplace activity, and support compliance. Operations, HR, and recruiting teams rely on it to coordinate employees, candidates, and workplace safety processes. Answer based on 410 reviews Overview ### What company size and industries is Envoy built for? Envoy is built mainly for small businesses, which make up 43% of reviewers, and it is most common in Information Technology and Services at 9%. It also serves midsize businesses at 37% and enterprises at 20%, with additional concentration in Computer Software at 7% and Internet companies at 6%. Answer based on 428 reviews Features and Usability ### What are the key features of Envoy? Envoy includes core visitor management features like visitor sign-in, visitor tracking, pre-registration, and host notifications by email, SMS, or Teams. Differentiating features include badge management, digital signature for NDAs and forms, package tracking, and Active Directory integrations, plus reporting dashboards for onsite visibility and contact tracing. Answer based on 155 reviews Pricing ### How much does it cost and what fees or limitations are included? Envoy offers a free version and free trial, with paid plans starting at $131/month per location for Standard and $395/month for Premium. Reviewers often call pricing steep, especially for small or multi-office teams, and note possible extra hardware costs like iPads or badge printers, though some report no extra software fees. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does Envoy integrate with? Envoy integrates with Slack for visitor and delivery notifications, and supports over 50 integrations across workplace, identity, storage, and security tools. Examples include Google Calendar, Google Drive, Google Chat, Box, Dropbox, Docusign, Greenhouse, Cisco Meraki, Aruba Central, and Brivo Access. Answer based on 57 reviews Getting Started and Support ### What training and onboarding options does Envoy offer? Envoy provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided setup, webinars can cover product topics for groups, and documentation and videos offer self-paced reference materials for learning features and reviewing steps as needed. Answer based on 6 reviews Getting Started and Support ### What customer support options does Envoy offer, and how do users rate the experience? Envoy offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, friendly, and knowledgeable, with live chat reaching a real person quickly and many issues resolved within hours. Some reviewers mention occasional setup confusion, slower follow-up, or needing patience on more complex problems. Answer based on 93 reviews Security ### How does Envoy handle data security and access control? Envoy uses visitor logs, digital records, photo badges, host notifications, and preregistration to control entry, identify guests, and provide real-time visibility into who is onsite. Reviewers also mention NDA and visitor agreement workflows, health screening, and compliance support, but note limited security integrations, weak time-slot controls, and no sync with some temperature systems. Answer based on 37 reviews ## Who uses Envoy? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,309 Visitor Management reviews Capterra reviewers point to these as the top priorities when choosing visitor management software: - **Self Check-In/Check-Out** (**44%** of reviewers rated this feature as critical) - **Mobile Access** (**44%**) - **Access Controls/Permissions** (**40%**) Envoy supports all three of the features buyers rate most highly: **Self Check-In/Check-Out**, **Mobile Access**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor flow more efficiently, maintain secure entry processes, and give teams better control over who can access specific areas, allowing teams to improve both front-desk operations and workplace security. Self Check-In/Check-Out 4.2 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.6 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Registration Management 4.2 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Alerts/Notifications 4.4 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Envoy 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Indicator: Indication whether a resource is available or protected from allocation - Badge Management: Create, manage, and print wearable badges - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Contact Tracing: identification of people who have recently been in contact with someone diagnosed with an infectious disease - Customizable Forms: Customize contracts and forms to collect specific information - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Reservation: Reserve a desk space that is available - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Self Service: Gateway through which employees can access the system - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Package Tracking: Track the parcel or consignment delivery status - Payment Processing: Accept, record, and reconcile financial transactions - Pre-Registration: Manage the pre-registration process - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Signature Capture: Digitally capture and store a person's handwritten signature - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Utilization Reporting: Track the frequency of asset usage - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Watch List: View and track activity related to an individual, transaction, etc. - Wayfinding: Process of understanding one's position in a physical space via planned routes, signs, colors and images - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (377) 4.7 Based on 377 reviews ## Pricing Value for money 4.6 (293) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/143721/Envoy/pricing/) Standard $131.00 Other,Per Month It includes: - Badge Printing - Employee Sign-in - Host Notifications - Legal Documents - Unlimited Visitors Premium $395.00 Other,Per Month It includes: - Badge Printing - Capacity Limits - Customized Branding - Directory Integrations - Employee Sign-in - Host Notifications - Legal Documents - Unlimited Visitors - Visitor Photos Enterprise Custom Quote Available It includes: - Access Control Integrations - Badge Printing - Block List and ID Scanning - Capacity Limits - Customized Branding - Directory Integrations - Employee Sign-in - Guest Wi-Fi Integrations - Host Notifications - Legal Documents - Unlimited Visitors - Visitor Photos - Visitor Screening Integrations Value for money 4.6 (293) 4.6 Based on 293 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (343) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (343) 4.8 Based on 343 reviews ## User reviews Overall rating 4.8 Based on 428 reviews Filter by rating 5(349) 4(72) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent JR Julie R. Patient care coordinator Hospital & Health Care ### "Envoy at intake." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 getting visitors signed in has allowed me to do more at the intake process. I can work on multiple intakes at a time. Pros Envoy is great with visitor management when we don't have a receptionist at the front desk and even when we do. Cons It's not anything I like least per say, I am in the learning stages. Time will tell if this is a good addition to our practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marta W. Operations Manager Real Estate ### "Guests and mail management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 3, 2025 Nice clean design, very visitor-friendly. Few glitches that took a while to work up with SF data connections, but overall final experience is very good! Pros Easy and user-friendly app for visitors and mail management. Like the clean design and personalisation options. Cons There was an issue with getting app to stop suggesting host name - we can't have that due to GDPR, it took a while to be solved and took few tries from Customer Service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Controller Textiles ### "Very useful and well worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2025 We use Envoy for a few different features, but each of them is extremely valuable and works very well for us. It has simplified an already quite simple task and made it easy for us to stay organized and in compliance. Pros I love the feature that alerts you when a guest arrives for you, and that it allows us to track all visitors and their signed forms in one place. Cons I'm not sure if this always applies, but the way that we have it set up requires internet connection in order to complete and submit visitor forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Susan N. Sr. HR Specialist Automotive ### "Good Visitation System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 28, 2025 Pros Envoy was easy for both our visitors and employees to use. It gave visibility to admin to get an accurate count of how many visitors are on site. Cons The price point for Envoy was a bit high compared to others that did the same or similar things that we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Emily R. Human Resources Business Partner Environmental Services ### "No fuss visitor booking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2025 Envoy is the visitor booking system we use. It's helpful that you get a notification when your visitor signs into the building (saves front desk messaging your separately, very helpful if they are busy) Pros It's really simple to use for booking people in (also used for desk booking during covid) Cons Nothing was negative about using Envoy. It is very user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lisa W. Growth and Community Engagement Specialist Insurance ### "Envoy For Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 4, 2025 I've been using Envoy for 8 months and overall I give it an 8 out of 10, and would recommend it to other companies. Pros Envoy makes it easy to keep track of all visitors coming into the facility for any reason (employee, vendor, visitor, member, etc.) by using one of the three options of manually signing in via iPad provided by Envoy, scanning a QR code, or manually signing in via website. Cons I don't like that you have to manually select "sign out" for each visitor instead of having a "select all" option to sign more than one visitor out at a time. When I host events there are usually at least 40 people who have to be signed out one by one instead of by batch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Callie T. Sr. HR Manager Automotive ### "Simple and Easy Visitor Management! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 9, 2025 No issues with the platform and it made the notification process of visitors much smoother than using Teams/Ring doorbell to notify someone was in our lobby. Pros Ease of use for visitors and the notification to the host really benefited our office as we don't have a FT receptionist. Cons The cost was relatively high but manageable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mark T. Design Engineer Telecommunications ### "Great cloud based option for Visitor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 Great overall experience. The tool solves our needs for visitor managment Pros Easy to use, easy to setup. Integration options are amazing Cons Licensing model can be a bit complicated depending on what you need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rafael G. Analyst Banking ### "Check-in with Envoy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2024 Overall, the price can be a bit steeper, but it is so user friendly and it pairs so well with some of the critical softwares we use, like Okta and Slack, that it easily makes up for it. Pros I work for remotely, and we use Envoy for checking in and capacity limits each time we pop into the office to have a little face-to-face interactions. It is really great because it allows you to tell the company in real time how many faces they should be looking to expect while also taking out the complication of phone calls and micro management Cons The price is a bit steeper than other competitors, but for the range of softwares we use and their integration with them, it is still worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alex C. Customer insights Financial Services ### "Envoy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 It is a good service only issue being the logging me out Pros It is simple to use and can book my work seating through it Cons It logs me out everytime and cannot just do it quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143721/Envoy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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