--- title: "Envoy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Envoy Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/143721/Envoy/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Envoy Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Envoy ## What is Envoy? Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through your door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy makes it easy to print badges, sign legal documents, grant wifi access, and notify hosts. ## What is Envoy used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Space Management](https://www.capterra.com/space-management-software/)[Desk Booking](https://www.capterra.com/desk-booking-software/) Top alternative Featured Overall rating Based on 428 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Starting price $131 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Envoy?[Manage this product listing](https://www.g2.com/products/envoy-2022-12-16/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Envoy 4.8 (428) VS. [4.7 (79)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting Price $131 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (425) Ease Of Use 4.8 (90) Value For Money 4.6 (293) Value For Money 4.8 (86) Customer Service 4.8 (343) Customer Service 4.7 (86) ## Envoy alternatives [4.5 (49)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [Swiftlane](https://www.capterra.com/p/238723/Swiftlane/) [4.6 (129)](https://www.capterra.com/p/238723/Swiftlane/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238723/Swiftlane/) [Vizito](https://www.capterra.com/p/147970/Vizito/) [4.7 (169)](https://www.capterra.com/p/147970/Vizito/reviews/) Starting price $29.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147970/Vizito/) [View all alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) ## FAQs about Envoy Overview ### What problems does Envoy solve? Envoy solves manual visitor registration, missed host notifications, and incomplete onsite records by digitizing check-in, capturing signed documents and photos, printing badges, and alerting hosts through email, text, or workplace chat. Reception teams, office managers, security staff, campuses, and coworking spaces benefit from clearer visitor accountability and less front-desk coordination. Answer based on 308 reviews Overview ### Which roles and teams benefit most from Envoy? Envoy is most used by office managers, reception teams, and administrative staff who manage visitor check-ins, front-desk coverage, and workplace records. IT administrators and technology leaders oversee access, device setup, and system policies, while security, HR, recruiting, and operations teams coordinate guest compliance, interviews, employee arrivals, and site safety. Answer based on 410 reviews Overview ### What company size and industries is Envoy built for? Envoy is built for modern workplaces, especially small businesses (43%) in Information Technology and Services (9%), welcoming guests and employees while safeguarding people, property, and ideas. Reviewer adoption also spans midsize businesses (37%) and enterprises (20%), with Computer Software (7%) and Internet (6%) organizations represented. Answer based on 428 reviews Features and Usability ### What are the key features of Envoy? Envoy includes core visitor management with self check-in, pre-registration, visitor tracking, and real-time host notifications by email, SMS, or Slack. It also supports digital signature capture for NDAs, photo badge printing, customizable sign-in forms, package tracking, and reporting dashboards for visitor logs and on-site activity. Answer based on 155 reviews Pricing ### How much does it cost and what fees or limitations are included? Envoy offers a free version, while Standard starts at $131 per location/month and Premium costs 395 per location/month. A free trial is available. Reviewers often describe pricing as high, especially for smaller businesses or multiple offices; some also report complicated licensing and a limited trial, though one reviewer reported no extra fees beyond selected purchases. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does Envoy integrate with? Envoy integrates with more than 20 third-party tools, including Slack and Okta for workplace notifications and identity workflows, plus Google Calendar, Google Chat, Google Drive, Box, Dropbox, and DocuSign. Its catalog also spans visitor-management connections for access control, security, scheduling, and document storage. Answer based on 57 reviews Getting Started and Support ### What training and onboarding options does Envoy offer? Envoy provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced viewing. Answer based on 6 reviews Getting Started and Support ### What customer support options does Envoy offer, and how do users rate the experience? Envoy offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as prompt, knowledgeable, courteous, and effective at resolving issues, including setup and integrations. Some users report difficulty reaching account representatives, limited weekend availability, or needing patience for complex troubleshooting. Answer based on 93 reviews Security ### How does Envoy handle data security and access control? Envoy uses visitor logs, photo or printed badges, host notifications, and real-time onsite records to help organizations track who enters, exits, and remains in facilities during emergencies. Reviewers also cite visitor agreements, NDA forms, biometric office-entry authentication, and digital records supporting ITAR and PCI compliance. Some report limited security-access integrations and limited customization. Answer based on 37 reviews ## Who uses Envoy? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,336 Visitor Management reviews Capterra reviewers point to these as the top priorities when choosing visitor management software: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Envoy supports all three features buyers rate most highly: **Mobile Access**, **Self Check-In/Check-Out**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor entry from anywhere, speed up front-desk check-in and check-out, and control who can access specific areas, allowing teams to improve security, reduce manual work, and create a smoother visitor experience. Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Self Check-In/Check-Out 4.2 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Access Controls/Permissions 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.6 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Reporting & Statistics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Alerts/Notifications 4.4 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Envoy 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Indicator: Indication whether a resource is available or protected from allocation - Badge Management: Create, manage, and print wearable badges - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Contact Tracing: identification of people who have recently been in contact with someone diagnosed with an infectious disease - Customizable Forms: Customize contracts and forms to collect specific information - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Desk Availability Schedule: A calendar or map that shows occupied and available desks - Desk Reservation: Reserve a desk space that is available - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Self Service: Gateway through which employees can access the system - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Offices: Designed to be used in offices - Hot Desking: Multiple employees utilizing a singular physical workstation at varying intervals - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Package Tracking: Track the parcel or consignment delivery status - Payment Processing: Accept, record, and reconcile financial transactions - Pre-Registration: Manage the pre-registration process - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Signature Capture: Digitally capture and store a person's handwritten signature - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - Space Management: Manage occupancy and space utilization in facilities and buildings - Space Reservation: Manage the reservation of workspaces - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Utilization Reporting: Track the frequency of asset usage - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Watch List: View and track activity related to an individual, transaction, etc. - Wayfinding: Process of understanding one's position in a physical space via planned routes, signs, colors and images - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (377) 4.7 Based on 377 reviews ## Pricing Value for money 4.6 (293) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/143721/Envoy/pricing/) Standard $131.00 Other,Per Month It includes: - Host Notifications - Badge Printing - Employee Sign-in - Legal Documents - Unlimited Visitors Premium $395.00 Other,Per Month It includes: - Directory Integrations - Employee Sign-in - Host Notifications - Legal Documents - Unlimited Visitors - Visitor Photos - Badge Printing - Capacity Limits - Customized Branding Enterprise Custom Quote Available It includes: - Customized Branding - Directory Integrations - Employee Sign-in - Host Notifications - Guest Wi-Fi Integrations - Legal Documents - Unlimited Visitors - Visitor Screening Integrations - Visitor Photos - Capacity Limits - Access Control Integrations - Block List and ID Scanning - Badge Printing Value for money 4.6 (293) 4.6 Based on 293 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (343) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (343) 4.8 Based on 343 reviews ## User reviews Overall rating 4.8 Based on 428 reviews Filter by rating 5(349) 4(72) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent JR Julie R. Patient care coordinator Hospital & Health Care ### "Envoy at intake." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 getting visitors signed in has allowed me to do more at the intake process. I can work on multiple intakes at a time. Pros Envoy is great with visitor management when we don't have a receptionist at the front desk and even when we do. Cons It's not anything I like least per say, I am in the learning stages. Time will tell if this is a good addition to our practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marta W. Operations Manager Real Estate ### "Guests and mail management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 3, 2025 Nice clean design, very visitor-friendly. Few glitches that took a while to work up with SF data connections, but overall final experience is very good! Pros Easy and user-friendly app for visitors and mail management. Like the clean design and personalisation options. Cons There was an issue with getting app to stop suggesting host name - we can't have that due to GDPR, it took a while to be solved and took few tries from Customer Service. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Controller Textiles ### "Very useful and well worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2025 We use Envoy for a few different features, but each of them is extremely valuable and works very well for us. It has simplified an already quite simple task and made it easy for us to stay organized and in compliance. Pros I love the feature that alerts you when a guest arrives for you, and that it allows us to track all visitors and their signed forms in one place. Cons I'm not sure if this always applies, but the way that we have it set up requires internet connection in order to complete and submit visitor forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Susan N. Sr. HR Specialist Automotive ### "Good Visitation System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 28, 2025 Pros Envoy was easy for both our visitors and employees to use. It gave visibility to admin to get an accurate count of how many visitors are on site. Cons The price point for Envoy was a bit high compared to others that did the same or similar things that we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Emily R. Human Resources Business Partner Environmental Services ### "No fuss visitor booking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2025 Envoy is the visitor booking system we use. It's helpful that you get a notification when your visitor signs into the building (saves front desk messaging your separately, very helpful if they are busy) Pros It's really simple to use for booking people in (also used for desk booking during covid) Cons Nothing was negative about using Envoy. It is very user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lisa W. Growth and Community Engagement Specialist Insurance ### "Envoy For Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 4, 2025 I've been using Envoy for 8 months and overall I give it an 8 out of 10, and would recommend it to other companies. Pros Envoy makes it easy to keep track of all visitors coming into the facility for any reason (employee, vendor, visitor, member, etc.) by using one of the three options of manually signing in via iPad provided by Envoy, scanning a QR code, or manually signing in via website. Cons I don't like that you have to manually select "sign out" for each visitor instead of having a "select all" option to sign more than one visitor out at a time. When I host events there are usually at least 40 people who have to be signed out one by one instead of by batch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Callie T. Sr. HR Manager Automotive ### "Simple and Easy Visitor Management! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 9, 2025 No issues with the platform and it made the notification process of visitors much smoother than using Teams/Ring doorbell to notify someone was in our lobby. Pros Ease of use for visitors and the notification to the host really benefited our office as we don't have a FT receptionist. Cons The cost was relatively high but manageable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mark T. Design Engineer Telecommunications ### "Great cloud based option for Visitor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 Great overall experience. The tool solves our needs for visitor managment Pros Easy to use, easy to setup. Integration options are amazing Cons Licensing model can be a bit complicated depending on what you need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rafael G. Analyst Banking ### "Check-in with Envoy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2024 Overall, the price can be a bit steeper, but it is so user friendly and it pairs so well with some of the critical softwares we use, like Okta and Slack, that it easily makes up for it. Pros I work for remotely, and we use Envoy for checking in and capacity limits each time we pop into the office to have a little face-to-face interactions. It is really great because it allows you to tell the company in real time how many faces they should be looking to expect while also taking out the complication of phone calls and micro management Cons The price is a bit steeper than other competitors, but for the range of softwares we use and their integration with them, it is still worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alex C. Customer insights Financial Services ### "Envoy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 It is a good service only issue being the logging me out Pros It is simple to use and can book my work seating through it Cons It logs me out everytime and cannot just do it quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143721/Envoy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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