# Envoy Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Envoy Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Envoy Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/143721/Envoy --- # Envoy Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 17, 2025 Written byShubham Gupta Shubham Gupta Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management sof... [See bio & all articles](https://www.capterra.com/resources/author/sgupta/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) Shubham is a writer at Capterra, specializing in project management. His research for Capterra is informed by nearly 200,000 authentic user reviews and more than 10,000 interactions between Capterra software advisors and project management software buyers. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Envoy Envoy Overview: ### Key takeaways Insights from verified Capterra reviews Envoy empowers small businesses to manage visitor check-ins, desk bookings, and space usage with minimal friction. It’s most used in industries like automotive and biotech, especially by HR and admin teams. Your team will value its notification logic and mobile-first interface, though pricing and device compatibility are common concerns. Recent updates like multi-host invites and custom admin roles improve coordination and access control. ### Our verdict It’s best suited for small and midsize businesses (SMBs) that prioritize operational control and visitor transparency over granular customization. It offers simplified front desk workflows and scaling across locations with minimal overhead. Buyers should consider location-based pricing and occasional setup friction, but for teams needing structured access and compliance tools, Envoy’s clarity and automation often outweigh the trade-offs. Top alternative Featured Overall rating Based on 428 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 0% Starting price $131 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Envoy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://envoy.com/&name=Envoy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Envoy 4.8 (428) VS. [4.7 (73)](https://www.capterra.com/p/239741/Tactic/reviews/) Starting Price $131 Other, Per Month Starting Price $3 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (425) Ease Of Use 4.8 (82) Value For Money 4.6 (293) Value For Money 4.8 (78) Customer Service 4.8 (343) Customer Service 4.7 (78) ## Envoy alternatives While Envoy supports visitor and space management with a clean interface and strong integrations, teams seeking simpler pricing, broader device compatibility, or more customizable workflows may look for other options. [4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/10012867/Ofisly/reviews/) Starting price $1.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (93)](https://www.capterra.com/p/233108/deskbird/reviews/) Starting price $2.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Archie](https://www.capterra.com/p/241184/Archie/) [4.9 (82)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) ## Who uses Envoy? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Envoy's interface The interface emphasizes quick check-ins and desk bookings, with a layout that prioritizes clarity and minimal clicks. Reviewers consistently highlight its ease of navigation and real-time notifications, though some mention occasional login disruptions and printer setup friction. 1+ Shubham Gupta Teams using Envoy often benefit from its notification logic, which alerts hosts instantly when guests arrive, especially useful in offices without a full-time reception desk. While the interface supports fast onboarding, printer and logout issues may require minor workflow adjustments. Ease of Use 4.8 (425) 4.8 Based on 425 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Shubham Gupta Envoy’s advanced features help manage workplace access and safety with greater precision, especially in high-traffic or compliance-sensitive environments. SCIM provisioning and multi-channel alerts reduce manual steps and improve response coordination. Features 4.7 (377) 4.7 Based on 377 reviews Envoy offers a range of advanced features that support workplace security, visitor control, and emergency response. Facial recognition sign-in 0 reviewers rated this feature Enables automatic check-in for returning visitors using facial recognition, reducing manual entry and improving security at access points. SCIM role provisioning 0 reviewers rated this feature Automates role assignments for employees and admins via a system for cross-domain identity management (SCIM), helping IT teams manage permissions and access with less manual oversight. Emergency notifications 0 reviewers rated this feature Sends alerts across Slack, Teams, SMS, and email during emergencies, ensuring visitors and staff receive timely instructions. Custom visitor analytics 0 reviewers rated this feature Allows teams to build tailored dashboards and export detailed visitor data for compliance tracking and operational analysis. Virtual Front Desk via mobile 0 reviewers rated this feature Visitors and employees can now connect with remote staff directly from their phones, enabling real-time support at unstaffed entrances. This feature helps lean offices maintain service quality without increasing headcount. Custom admin roles 0 reviewers rated this feature Admins can now create tailored permissions for managing maps, desk settings, and sign-in flows. This update improves role-based access control and reduces the risk of unauthorized changes across workplace and visitor management systems. Multi-host invitations 0 reviewers rated this feature Admins can assign multiple hosts to a single group invite, ensuring shared access to event details. This improves coordination for interviews, client visits, and team meetings, reducing miscommunication and enhancing the guest experience. Emergency message templates 0 reviewers rated this feature Create and send emergency alerts using pre-built templates and advanced targeting. This helps teams respond faster during crises and ensures messages reach the right people based on location and schedule. All key features (77) Define levels of authorization for access to specific files or systems 75.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 72.22% of 18 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Indication whether a resource is available or protected from allocation 0% of 0 reviewers... Create, manage, and print wearable badges 33.33% of 6 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations 0% of 0 reviewers... Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Manage, organize, and store contact information 77.78% of 9 reviewers that rated this feature as important or highly important identification of people who have recently been in contact with someone diagnosed with an infectious disease 0% of 0 reviewers... Admins can now create tailored permissions for managing maps, desk settings, and sign-in flows. This update improves role-based access control and reduces the risk of unauthorized changes across workplace and visitor management systems. 0 reviewers rated this feature Allows teams to build tailored dashboards and export detailed visitor data for compliance tracking and operational analysis. 0 reviewers rated this feature Customize contracts and forms to collect specific information 0% of 0 reviewers... Automatically retrieve and pull information from documents, websites, images, data sets, and other sources 0% of 0 reviewers... Import and export data to and from software applications 0% of 0 reviewers... Track item deliveries through dispatch notifications, status and location tracking, and ETA updates 0.00% of 1 reviewers that rated this feature as important or highly important A calendar or map that shows occupied and available desks 100.00% of 2 reviewers that rated this feature as important or highly important Reserve a desk space that is available 33.33% of 3 reviewers that rated this feature as important or highly important Digital displays use technologies such as LCD, LED, projection and e-paper 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 57.14% of 7 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0% of 0 reviewers... Create and send emergency alerts using pre-built templates and advanced targeting. This helps teams respond faster during crises and ensures messages reach the right people based on location and schedule. 0 reviewers rated this feature Sends alerts across Slack, Teams, SMS, and email during emergencies, ensuring visitors and staff receive timely instructions. 0 reviewers rated this feature Access names, contact information, and roles of employees in a centralized repository 0% of 0 reviewers... Gateway through which employees can access the system 0% of 0 reviewers... Enables automatic check-in for returning visitors using facial recognition, reducing manual entry and improving security at access points. 0 reviewers rated this feature Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour 66.67% of 6 reviewers that rated this feature as important or highly important Designed to be used in offices 0% of 0 reviewers... Multiple employees utilizing a singular physical workstation at varying intervals 0% of 0 reviewers... Scan and validate an ID barcode 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 100.00% of 1 reviewers that rated this feature as important or highly important Access the system via a mobile application 0% of 0 reviewers... Admins can assign multiple hosts to a single group invite, ensuring shared access to event details. This improves coordination for interviews, client visits, and team meetings, reducing miscommunication and enhancing the guest experience. 0 reviewers rated this feature Manage and support multiple languages 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... Book meetings and appointments through a website or digital platform 75.00% of 4 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 0% of 0 reviewers... Manage the pre-registration process 62.50% of 8 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 0.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Receive system updates as soon as any changes are made 0% of 0 reviewers... Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. 72.73% of 11 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event 0% of 0 reviewers... Assign available resources (human and/or non-human) to various projects and tasks 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... A calendar that shows when rooms are occupied and available 100.00% of 1 reviewers that rated this feature as important or highly important Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 0.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources 0% of 0 reviewers... Automates role assignments for employees and admins via a system for cross-domain identity management (SCIM), helping IT teams manage permissions and access with less manual oversight. 0 reviewers rated this feature Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Check-in and out via a mobile device or kiosk 82.35% of 17 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 0% of 0 reviewers... Digitally capture and store a person's handwritten signature 0% of 0 reviewers... Allow users to access multiple services after entering their login credentials once 100.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS 0% of 0 reviewers... Manage occupancy and space utilization in facilities and buildings 0% of 0 reviewers... Manage the reservation of workspaces 0.00% of 1 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 66.67% of 3 reviewers that rated this feature as important or highly important Track and interpret metrics on the usage of company resources 0.00% of 1 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Profiles of users providing basic information 0% of 0 reviewers... Track the frequency of asset usage 0% of 0 reviewers... Visitors and employees can now connect with remote staff directly from their phones, enabling real-time support at unstaffed entrances. This feature helps lean offices maintain service quality without increasing headcount. 0 reviewers rated this feature Allow organizations to streamline the check-in process for visitors. 75.00% of 4 reviewers that rated this feature as important or highly important Track visitors and purpose of visits 78.95% of 19 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data 50.00% of 2 reviewers that rated this feature as important or highly important View and track activity related to an individual, transaction, etc. 0.00% of 1 reviewers that rated this feature as important or highly important Process of understanding one's position in a physical space via planned routes, signs, colors and images 0% of 0 reviewers... Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Shubham Gupta Envoy’s advanced features help manage workplace access and safety with greater precision, especially in high-traffic or compliance-sensitive environments. SCIM provisioning and multi-channel alerts reduce manual steps and improve response coordination. Features 4.7 (377) 4.7 Based on 377 reviews ## Pricing Value for money 4.6 (293) Envoy’s Standard plan starts at $109 per location, per month, billed annually, which is higher than the average facilities management software budget of $45–90 per user, per month. Pricing is location-based, not per user, and scales with feature access and admin controls. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/143721/Envoy/pricing/) Standard $131.00 Other,Per Month It includes: - Badge Printing - Employee Sign-in - Host Notifications - Legal Documents - Unlimited Visitors Premium $395.00 Other,Per Month It includes: - Badge Printing - Capacity Limits - Customized Branding - Directory Integrations - Employee Sign-in - Host Notifications - Legal Documents - Unlimited Visitors - Visitor Photos Value for money 4.6 (293) 4.6 Based on 293 reviews ## Integrations Envoy connects with workplace tools across access control, calendar scheduling, document storage, and messaging. These integrations, offered through a mix of native and third-party links, help unify workflows and reduce manual updates across teams. Popular integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Shubham Gupta Senior Content Analyst Integrating Envoy with tools for access control, calendars, and file storage helps your operations lead automate visitor check-ins, sync meeting schedules, and securely manage compliance documents without switching between systems. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (343) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (343) 4.8 Based on 343 reviews ## User reviews Overall rating 4.8 Based on 428 reviews Filter by rating 5(349) 4(72) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent JR Julie R. Patient care coordinator Hospital & Health Care ### "Envoy at intake." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 getting visitors signed in has allowed me to do more at the intake process. I can work on multiple intakes at a time. Pros Envoy is great with visitor management when we don't have a receptionist at the front desk and even when we do. Cons It's not anything I like least per say, I am in the learning stages. Time will tell if this is a good addition to our practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Marta W. Operations Manager Real Estate ### "Guests and mail management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 3, 2025 Nice clean design, very visitor-friendly. Few glitches that took a while to work up with SF data connections, but overall final experience is very good! Pros Easy and user-friendly app for visitors and mail management. Like the clean design and personalisation options. Cons There was an issue with getting app to stop suggesting host name - we can't have that due to GDPR, it took a while to be solved and took few tries from Customer Service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Controller Textiles ### "Very useful and well worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 23, 2025 We use Envoy for a few different features, but each of them is extremely valuable and works very well for us. It has simplified an already quite simple task and made it easy for us to stay organized and in compliance. Pros I love the feature that alerts you when a guest arrives for you, and that it allows us to track all visitors and their signed forms in one place. Cons I'm not sure if this always applies, but the way that we have it set up requires internet connection in order to complete and submit visitor forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Susan N. Sr. HR Specialist Automotive ### "Good Visitation System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 28, 2025 Pros Envoy was easy for both our visitors and employees to use. It gave visibility to admin to get an accurate count of how many visitors are on site. Cons The price point for Envoy was a bit high compared to others that did the same or similar things that we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Emily R. Human Resources Business Partner Environmental Services ### "No fuss visitor booking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 14, 2025 Envoy is the visitor booking system we use. It's helpful that you get a notification when your visitor signs into the building (saves front desk messaging your separately, very helpful if they are busy) Pros It's really simple to use for booking people in (also used for desk booking during covid) Cons Nothing was negative about using Envoy. It is very user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lisa W. Growth and Community Engagement Specialist Insurance ### "Envoy For Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 4, 2025 I've been using Envoy for 8 months and overall I give it an 8 out of 10, and would recommend it to other companies. Pros Envoy makes it easy to keep track of all visitors coming into the facility for any reason (employee, vendor, visitor, member, etc.) by using one of the three options of manually signing in via iPad provided by Envoy, scanning a QR code, or manually signing in via website. Cons I don't like that you have to manually select "sign out" for each visitor instead of having a "select all" option to sign more than one visitor out at a time. When I host events there are usually at least 40 people who have to be signed out one by one instead of by batch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Callie T. Sr. HR Manager Automotive ### "Simple and Easy Visitor Management! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 9, 2025 No issues with the platform and it made the notification process of visitors much smoother than using Teams/Ring doorbell to notify someone was in our lobby. Pros Ease of use for visitors and the notification to the host really benefited our office as we don't have a FT receptionist. Cons The cost was relatively high but manageable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mark T. Design Engineer Telecommunications ### "Great cloud based option for Visitor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 Great overall experience. The tool solves our needs for visitor managment Pros Easy to use, easy to setup. Integration options are amazing Cons Licensing model can be a bit complicated depending on what you need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rafael G. Analyst Banking ### "Check-in with Envoy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2024 Overall, the price can be a bit steeper, but it is so user friendly and it pairs so well with some of the critical softwares we use, like Okta and Slack, that it easily makes up for it. Pros I work for remotely, and we use Envoy for checking in and capacity limits each time we pop into the office to have a little face-to-face interactions. It is really great because it allows you to tell the company in real time how many faces they should be looking to expect while also taking out the complication of phone calls and micro management Cons The price is a bit steeper than other competitors, but for the range of softwares we use and their integration with them, it is still worth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alex C. Customer insights Financial Services ### "Envoy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 It is a good service only issue being the logging me out Pros It is simple to use and can book my work seating through it Cons It logs me out everytime and cannot just do it quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143721/Envoy/reviews/) ## FAQs Yes. Envoy offers a free Basic plan for small workplaces with limited visitor needs. It includes unlimited visitor sign-ins and host notifications but excludes advanced features like badge printing and access control. Yes. Envoy supports a mix of native and third-party integrations across access control, messaging, calendar, and file storage systems. These help automate check-ins, notifications, and compliance workflows. Yes. Envoy replaces paper logbooks with a digital system that automates visitor registration, document signing, badge printing, and host notifications. It also stores visitor data securely for audits. Yes. Envoy supports centralized visitor management across multiple sites. Admins can monitor activity, standardize sign-in flows, and deploy updates globally while customizing access per location. Yes. Envoy captures and stores visitor data needed for audits, supports ID scanning and blocklists, and integrates with emergency alert systems to meet workplace safety and compliance standards. Yes. Envoy’s Virtual Front Desk allows visitors to sign in via mobile or tablet, complete NDAs, and receive access credentials—even when no staff is present at the front desk. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Envoy’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [What Is Property Management Software? 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)