Who Uses This Software?

Any company looking to modernize their front desk, with visitor delight and security as primary concerns.


Average Ratings

133 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Envoy
  • envoy.com/
  • Founded 2013
  • United States

About Envoy Visitors

Used by companies like Box, Pandora, and Yelp, Envoy is the visitor registration product that's changing how visitors are greeted in workplaces around the world. Modern businesses are getting rid of paper sign-in and using Envoy to provide a quick, easy iPad sign-in experience. Envoy automates badge printing, host notifications, and legal agreements for a more secure, enjoyable guest visit. Envoy has served over 14M visitors in 62 countries. Read our case study to see why POPSUGAR loves Envoy.


Envoy Visitors Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

Envoy Visitors Reviews Recently Reviewed!

Envoy is a great software for offices of a variety of sizes

Sep 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Clean UX, great customer support, easy to add offices, good admin settings / preferences. Once you have the software set up, you're humming. The slack integration is great too.

Cons: You have to order your materials yourself, but Envoy makes it easy, just an extra step. Other than that I think it's a great software.

Overall: Pretty cool product, doing a good job of aggregating, good growth touch points to engage

It was simple to setup, has easy accessible features, and seamlessly fit into our workflow

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its ease of use and comprehensive features that really improve the guest management process. Guests appreciate using it and of our staff needed minimal training to fully use it
We value the security of guests not seeing other guest names and info as a security benefit.

Great way to see who comes in and out of the office

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It was simple to install and integrate onto Slack, so notification is great and simple. We also use the standard NDA and that has been helpful.

Cons: So far everything has been working well. Although, I wish that when I manually update the contact list on the computer, I would get a notification saying that it has been updated on the app as well. This is something small though.

Overall: NDA and notice on who comes in and out of the office

Look more tech savvy!

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our vendors and VIP's are always impressed when I ask them to check in via the iPad. Being able to get rid our log book is great. It made us look stone age.

Cons: I have only been working with the software for 3 months and at this time I really don't have any cons.

Overall: Got rid or our outdated log in book. We look more organized and tech savvy.

Experience has been good so far. Very easy to set up and use.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Being able to invite visitors ahead of time to keep up who is planning a visit and to see who is onsite at different times of the day.

Cons: Having to verify my email on each devise I set up either email, phone, tablet, etc. Not a big deal just takes more time. Seems that if you verify once that should be enough.

Overall: Easy to track who is onsite at all times.

Easy Peasy Checkin Squeezy

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The app and web interface is very easy to use and all of the features work as described. Everything is self explanatory and it is easy for everyone who uses it.

Cons: The cost is a little higher than other systems out there. I can't think of anything else that would qualify as a con.

We utilize Envoy at my work. It is easy to connect to visitors without having to watch the door.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Envoy allows you to check in guests without the hassle of manual inputs. I like that Envoy will alert me by email of guests arriving.

Great service. It really improved our visitors' experience.Keep up on improving and adding features.

Aug 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Been here before is a great feature, however it might be better to connect it with visitor's name rather than email, or both.

Cons: Notifications on Slack are sometimes late. It can take up to 5-10 minutes at times to get a notification, so it would be very helpful to improve this.

Amazing function and features for us! We use Envoy for office check-in operation.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Envoy support is quick, responsive, and invested. We use Envoy to support our operation in which people check-in at our front desk. The features and functions at the free level are bar-none. We are looking at possibly adding additional stations and perhaps moving to the paid version which adds a host of additional features too!
I honestly cannot think of a problem or issue with this software. The help desk team helped us resolve issues quickly and effectively, the software functions cleanly and swiftly, and the software has helped our office serve our students!

Overall: Creating an effective office management and maintaining a database of those who come in to our office.

We love it.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very fast way to log in your visitors. Simple set up. Love the printed badges. Simple to operate for visitors.

Cons: Would be great if it would text arrivals and photos on the free one. Occasionally looses connection either the printer.

Overall: Simple visitor registration. And no more paper logs.

Envoy, My Front Desk Sidekick

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Envoy is the wave of the future for Reception. She is my virtual assistant. I am no longer subject to office hours and our visitors check-in schedule. I am free to move about the office, run errands and concentrate on other, more important parts of my job. Guests checking in have the option to input their name and other details which helps track and record visitor info. The check-in notification is instantly sent to the host with integrations including text and Slack. While it helps streamline the check-in process, the biggest benefit is to those front desk admins who are virtually chained to the front desk. It'll have you chanting "I'm free, I'm free!" I know I did :)

Cons: Only issue we've run into is with deliveries from FedEx or UPS that need a signature. It would be great if there was an option to virtually sign for packages...maybe one day!

Envoy just works.

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Envoy is simple for our visitors to use. This is important to us because we routinely have anywhere from 10 to 100 customers in the building. Tracking who is in the building helps our Project Managers keep track of their customers. Being able to export visitor logs is also very helpful in case of an emergency or for reporting. Overall, we have had a great experience using Envoy and is leaps and bounds better than having a physical (paper) visitor sign-in sheet.

Cons: Very little to complain about, but sometimes the iPad goes offline and when it comes back online the syncing is not immediate.

The landscape mode for signing in could use some improvement. Some of the fields are hidden below the keyboard which can cause confusion. A dual or two column sign in for landscape would be a great addition.

I'm the administrator for Envoy here at Riverbed. This product works well

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Convenient. Fast. Easy to setup/manage. I can easily import a spread sheet with all the new hires to update the data base

Cons: Been supporting this envoy for a while and I don't see any real cons. Many other companies including the building property management uses this product.

Overall: easy checkin and badge printing for guests

Love Envoy, so simple and does it's supposed to do

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of setup with iPad and printer. Integrations to existing systems (AD, HipChat). User experience for guests, they love to use the system.

Cons: It was a bit expensive when we initially investigated the purchase but we managed to get a better price speaking to our account manager.

Sometimes email notifications are delayed.

Overall: Company guests are logged, sign NDA and notify who they are visiting without needing someone to be there

Simplicity at its best!

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use + simplicity. UI is gorgeous. I feel like most of the features in the app tie into the overarching theme of simplicity.

Cons: The only issue I encounter on a regular basis and this could be because I'm not awake or had my coffee yet but I mix up "visitors "and "invitees" tab when I need to add someone into the system who is scheduled to come to our office.

Sometimes I get confused when my invitees sit in the queue for the day of they are scheduled to come in and it looks like they signed in but they havent yet. I can take a screen shot and show you what I'm talking about.

Overall: helps with coordinating interview onsites with candidates!

We encountered Envoy at a vendor's office and decided instantly that we had to have it.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It was easy and affordable to deploy and easy for the end user to use. Our front desk is often unattended, so our visitors really appreciate the ability to sign in and that it notifies the person they are here to see.

Cons: The one thing lacking is the ability for the visitor to put in the notification what company they are with. My colleague has spoken to support about this and suggested that enhancement.

Find system very user friendly for our visitors and it has accelerated our sign in process.

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use for both visitors and myself as administrator. Easy to complete searches, fill in missing information and sign out visitors when they forget, which maintains an integrity of information.

Cons: Some visitors do not want to provide an email address and have to go through the whole sign in procedure if they visit again.

Overall: The major benefit for our company is in time saving as visitor information was previously gathered manually and then entered into a spread sheet due to C-TPAT requirements. It has also made the sign in process much quicker for our visitors and notifies the host via email that their visitor has arrived.

Very efficient method of registering guests.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use. It has helped us streamline and control who has access to our facility. I like the SMS and email feature that notifies the host when their guests check in. It saves trees. We incorporate a visitor agreement in the sign-in process that used to be a paper copy.

Cons: Guests can forget to "Sign Out". Perhaps an email and /or SMS message can be sent to hosts if their guests are still "Signed In" after a certain period of time.

Overall: It has enhanced our security process of our facility by helping us anticipate our visitors.

Envoy has radically changed our organization for the better

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, ability to notify staff automatically of their clients, app notifications of client sign-ins

Cons: no windows phone or windows 10 app, i would love the ability to install the app on my windows phone as well as have app specific notifications on my computer through a windows 10 app.

Overall: very easy to use, very client friendly

Efficient way to track visitors and communicate important information to guests.

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Professional look and intuitive interface, online support was great and well documented for attaching the badge printer.

Cons: The recent change in dashboard settings through me for a loop. However I am picking up on it just fine.

Customers seem to bulk at it when first used because no one likes change. After that initial use, I

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is set up for ease of use and accountability. No one likes change , but after the first initial use it runs smooth and I think will be an asset for the company.

Cons: Customers complain at first use of this product. But it seems to get easier for them each time after the initial use after they have been walked through it.

Overall: The process of keeping up with who is in the building at any given time has made my job easier. How long they are here and who they are here to see.

It's a great experience very efficient, and useful

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: That's its a simple smooth check in process. The software is very efficient and effective which is very helpful.

Cons: The "Been here before" Icon at the bottom of the page. I think it should be bigger since a lot of guests miss this part. So I shadow and make sure to ask if they have been here before or would they need to register their info.

Overall: Helps save time and makes our job easier. Helps with security concerns and keeping track of who comes into the building.

Very easy to setup and maintain.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use along with guest arrival notifications. The 1st time our HR manager got a notification that someone had checked in for an interview he was sold.

Cons: As an admin I would prefer to setup all the users myself and not have the user involved in the process but it is a minor one time issue.

Overall: Having a NDA on file and easy to access has been a great feature.

Very easy and fun to use

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Automatically sending Emails & SMS to the person that's being visited. Also taking a Photo makes our clients enjoy signing in

Simplified, and efficient

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
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Pros: My favorite feature is the notification feature. Once it is set up (very simple to do), the software notifies the person being visited via text and email.

Cons: I do not like that there is not a way to set up an auto-check out. It would be very helpful, if personnel that did not check out were auto-checked out at a time of my choosing.

Envoy has streamlined our event check-in.

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the personal customization, and it is EASY to use. We can add our logo and a special message after each visitor completes the sign-in process. We will be expanding our current features to include labels.

Cons: The ability to upload more information about our visitors. For example, we use Envoy event check-in. Sometimes, there are special messaging I would like the capacity to give individual visitors, "See your financial aid adviser."

Overall: We eliminated manual check-in.

Professional, reliable and feature rich offering with great service to back it up. Best of Breed.

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Professional look and feel. Easy and simple flow of the interface. It makes for an excellent first impression for all of our guests.

Cons: None. Seriously. Need a feature not yet in the offering? Just ask. Won't be long before they add it.

Overall: This software provides our guests with a simple and professional interface to let us know they have arrived.

Our employees love Envoy!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: The interface design and user experience is by far the best on the market. All of the core functionality is exactly what we require and there are new features being added all the time.

Cons: Our management team had negative feedback about the monthly cost and this was very nearly the reason why we didn't proceed with signing on.

Overall: Envoy allows us to keep track of who is visiting our offices and works particularly well for the social events and tech meet ups that we host in our offices.

It wonderful it make my work a lot easier !!!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: what I like about software it notify the employee regarding package and its make it easier for me to write everything down paperless.

Cons: As of today I have not had any issues with this software . Looking forward to pictures in the future .

Fantastic app and service

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of the overall design and user interface (UI). Also, the nifty features and add-ons you can add to make it specific to your needs. I get tons of compliments from our guests about how great it is to use, and often give out Envoy's contact information so they can set it up for themselves at their own company.

The customer service is top-notch as well. They are always happy to give a helping hand whenever something 'seems' to go wrong - even if it is user error (and they don't make you feel bad about it, either).

On the whole, I enjoy working with Envoy, and love the software. Keep up the good work.

Cons: The only thing that I can say that I don't like is that you can't put the email as optional on the iPad - meaning having the word (optional) next to the email bar. This always confuses first-time customers, so it would be great if that were something we could do. I already have it set as not a required field, but the word (optional) would be extremely helpful.

Very easy tool to use and saves time for all of us

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does everything for you, not much to do but greet your customers when they arrive. We were able to save money by not having to rehire a receptionist to greet customers and visitors.

Beautiful user interface with strong integrations

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User interface design -- for both the end user and the admin -- is modern and simple to use. No training needed. The portfolio of integrations -- with things like Microsoft AD, Box (for storing signed NDAs), Skype for Business (for chat-based alerts of people's arrival), and on and on -- is very strong.

Cons: The pricing for the top tier (the plan with the most integrations) is slightly high when compared to our monthly investment in other marketing and office technology providers. It is still priced competitively for what it does, but if I had to pick a "like least" price is the easiest.

Overall: beautiful, modern front-desk check-in system

Envoy is awesome! Makes checking in our guests a breeze!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that people now recognize the Envoy system and know just what to do. Some even expect more to be involved. It makes welcoming guests easier and streamlines the old paper process.

Really Easy

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It requires little work to support, easy to setup, our legal folks love having all the NDAs in an easy searchable location

Cons: Our only con is that we wish the welcome page were more customizable. Apparently only having one con isn't cool so I had to type more in this box to submit it.

Overall: NDA storage, users instantly get badges, hosts are notified multiple ways of their guests arrival.

Just go ahead and get it already.

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love this system, after our receptionist was let go it became the perfect fit. Support is outstanding, the they are driven by feedback and have made great improvements. I recommend Envoy to other IT managers I know.

Excellent Software

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started using Envoy and our security guard no longer has to track anyone down when they have a visitor and we no longer need to have a receptionist. Very easy to use and setup.

Envoy is great!

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use.

Cons: Wish it had a reoccurring guest feature

Overall: Envoy has been great for our office. I appreciate its simplicity and its visitor tracking capability. The support team is awesome and they are always quick, positive and solution focused when we need them.

Awesome! Love it!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We've been using the Envoy visitor check in system since 2012. Customer support is one of the best teams I've ever associated with!

Amazing App and great team!

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used Envoy at my previous company and when I moved companies, I knew we needed to implement Envoy. The process of purchasing to full set up was very quick and easy. The registration process for guests is streamlined because guests are able to sign in, take their picture, sign the NDA and grab their badge. We also customized our badge to include the guest wifi password so the guest has everything they need to get online. The integrations with slack save us a lot of time since our front desk doesn't need to track down their host. The host gets a ping through the slack integration once they finished checking in. The Team at Envoy is amazing as well!

Easy and fun to use

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a great service and product to employees. Easy and fun to use and builds community within a company. The challenges are fun and the rewards are great!

Pros: Fun challenges and app is super easy to maneuver

Cons: Not much really. Maybe better transitioning

Recommendations to other buyers: Just have fun with it!

So easy to use with such a big goal

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The challenges! They create a fun community.

Cons: Nothing really. I guess try to improve of integration

Overall: It's packed with great challenges and fun facts to help you get to know yourself and better your understanding of how to create a better company and a better you. It's very fun and easy to use and the rewards/incentives are great!

Recommendations to other buyers: Keep on coming with the challenges!

Powerful features, used daily

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Envoy makes the work of running a reception desk easier - notifications for hosts are automatic, visitor logs are created, and NDAs are signed. This software took care of many pain points for us.

Pros: Good value, easy to implement, easy adoption. We have been pleased that any bumps we've had have been quickly addressed by customer success.

Cons: N/A - Software definitely does the job, however we don't have a complicated use case.

Recommendations to other buyers: Giving it a test run is not a big lift (easy to import users, etc), so it is worth a quick trial if you have hesitations.

Simple, easily-adopted front desk software

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good value, effective.

Cons: Any issues have always been resolved.

Overall: We replaced our previous front desk software with Envoy. The product was easily implemented and adopted by our team. We easily collect a visitor log, NDAs, and notify hosts in an automated fashion. It also reinforces to our customers that we leverage technology in our business as well.

Recommendations to other buyers: Reach out to the support team if you have specific questions or concerns - They are highly responsive.

Excellent solution

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Envoy has been a great solution for us, we opened a walk up tech bar which was very busy, we use Envoy to check in users (on an ipad) and display a waiting list on a monitor. It also exports to our reporting system.

Pros: Ease of use, ability to customize.

Cons: not all integrations there yet.

Recommendations to other buyers: go for it. low cost and easy to try.

Great solution!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customization.

Cons: Not all integrations there yet.

Overall: We use Envoy to check in visitors to our Tech Bar support, great and customization solution that we were able to put in place very quickly.

Fantastic Solution

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We used to use a paper sign in with our clients, many who are tech industry companies. We are a small location but part of a very large law firm and we need to look professional and tech savvy. This app lets us do all this while helping me manage the visitor tracking process.

Pros: I look the design and ease of use. Our clients are often impressed. I can focus on my interaction with them because the app makes it easy and quick to sign in. My favorite feature is the dashboard because I can instantly see their name and who they are here for.

Cons: Can't think of anything right now

Recommendations to other buyers: Every receptionist should have this, it makes my job seamless and makes a great impression with clients.

Game Changing Product!

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the simplicity and the ability to use the product in a number of optional configurations. I've been a customer for several years and the improvements have been constantly valuable. They REALLY listen to customer feedback.

Cons: N/A

Overall: Envoy takes the focus on the mad scramble to sign my guest in, track down, and alert their host and lets me focus on greeting my guest and making them comfortable. It makes sure each visitor signs our NDA and frees up my time to have a chat with the guest when appropriate without the added distraction of trying to herd cats. Envoy constantly adds integrations and tool sets that are valuable to my use case.

Recommendations to other buyers: Great for entry-level customers and can scale to enterprise easily. Also extraordinarily simple to set up.

Great system

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a secured facility and anyone including employees that are not a US Citizen has to have an MK Denial run on them to see if they will be allowed into our facility....knowing their Citizenship ahead of their visit lets me do their back round check ahead of time.

Cons: I really have no cons...but if I had to choose one I would like it if each time a visitor signs in it doesn't require to enter a new badge number....unfortunately the system saves the previous badge number and even though I ask them to change the badge number as they are signing in, they go right by it and then I have to go into the system and manually change it myself....I wish down the road it will auto delete the badge number for each visit so they can't proceed without entering a new badge number....

Overall: this system makes visitor process so much easier and things go so much smoother. So knowing when visitors are coming lets me plan my day.

Envoy - Great product, easy to use and support was spot on for any questions I had.

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I like that I was able to deploy this solution and have printed badges all in about an hours time. The ease of install and use is great. For a product I had never seen, being able to go from purchase to installed in about an hours time is just unheard of in the IT world. This has made it far easier for our reception personnel to know who is supposed to be visiting, when and who they are here to see. Historically, people would arrive and reception may not have been notified so there was some confusion. Also the NDA being signed electronically during registration has been great.

Envoy An Amazing Guest Registration System

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy interface and convenience.

Cons: There is nothing about this I dislike.

Overall: Runway a tech office, has used Envoy for years as our guest registration system. We love how user friendly it is, how much time it saves our office from retrieving the host, and for security purposes. Runway loves how easy set up is, and how easy the back end is to upload member info, and other administrative stuff.

Envoy sign in

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy for end users to use and easy for me to administer.

Cons: No cons

Overall: Envoy is great for having guests visit. They sign in on our iPad downstairs and our users get notified of their guests' arrival. Returning guests are automatically recognized. As far as setup and troubleshooting, couldn't be easier. Very intuitive dashboard and app.

Recommendations to other buyers: Regular software updates, responsive staff, and not super expensive.

Fast Support

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Wonderful support for your product , which worked very well for me, and I will have no hesitation in recommending it to anyone of my friends.

My front of office runs on Envoy

Oct 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Frequent feature upgrades. Great documentation and support.

Overall: No matter what your title is or which department you belong to your time and energy are valuable. My office is an Envoy office because avoiding wrangling office guests and starting our meetings on time continues to pay dividends back into productivity. The real appeal though, is that Envoy is so easy to set up and use that I'm confident I can put my attention wherever else it's needed in the workplace. Now that's value! If you aren't convinced, I strongly recommend you reach out and give them a try.

Envoy - Top Guest Registration System on the market

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We put Envoy in place for all of our US facilities to facilitate guest registration and it has performed way beyond our expectations in ensuring safety, compliance and host notifications for guests entering our locations.

Pros: Ease of use, reporting, customization, notifications, iOS development

Cons: There are no cons with this product

Recommendations to other buyers: If you are using a paper based or other guest registration system for your company stop right now and switch to Envoy.

Redefining the first point of engagement for guests into our business!

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! so many features!!

Cons: I have absolutely nothing to complain about, minor issues are always fixed fantastically fast by the support team!

Overall: The front desk. The place that not only makes your businesses first impression on the client/guest, but shows your intentions as a company. You can define yourself in the lobby/waiting area with simple things, art on the walls, the carpet, the furniture. But that is all a waste of time if your visitor greeting process is leaving something to be desired it can lower the visitors expectations dramatically.

Envoy leaves nothing to be desired. Seamlessly integrated into our reception team its features are first class. Not only does it make the job of our team on reception easier, with features like pre registered guests, NDA signing and much more, these features show the customer that we are welcoming them in and greet them appropriately.

Its brilliant.

Invaluable for our office!

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We love using Envoy at our office. Envoy's purpose is to make the visitor registration system delightful and painless, and it certainly delivers. Guests are wowed upon arrival when they are directed to sign in on a beautiful, customized iPad.

Pros: Easy to setup, easy to use, great support, wonderful community of users and community manager!

Cons: There are none, really -- they keep adding new features and add-ons that make the experience even better.

Recommendations to other buyers: I definitely recommend implementing Envoy in to your office. As an Office Manager/Receptionist/etc, your job will be so much easier!

Envoy is awesome

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Envoy is a wonderful visitor registration program. It automatically notifies the person being visited and sends an email with a picture of the person

Pros: Customer service is awesome. Technical support rocks. The ability to utilize assistants within the system is a very neat feature.

Cons: none, not a thing, please don't change anything.

Fantastic Tool

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This tool lets me not have to worry about people coming and going because I know the app is going to take care of signing people in and out. The other cool thing was setting up the NDA which is crucial sometimes.

Pros: Easily understood interface. Clear instructions for office users. Setup from admin point of view was a breeze.

Cons: Haven't found any downsides to the app yet. CS is on point and very helpful!

Recommendations to other buyers: DO IT! The two week evaluation was nice to have.

Game Changer - AMAZING!

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SUPER user friendly. Quick and simple. Notification time is impressive to our employees to alert them their guest has arrived. Photo software so you know who you are looking for in the lobby. The system uses and iPad which is super easy and familiar to people. The software helps you track guest from your PC. Envoy makes a great first impression for your customer!

Cons: None

Overall: The moment I watched your online video I was hooked and knew Envoy was the answer to our much needed updated visitor management system. The customer support team was on fire with answering questions and walking us through the capabilities you offer. I love how fast guest can check in and how quick our employee is alerted to their arrival. This has been a game changer for us. The photo is super helpful so we know who we are looking for when we walk downstairs to greet them. Envoy you rock!

Recommendations to other buyers: You can't go wrong here!

Envoy is easy

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Envoy has been super easy to deploy and use in our enterprise. Our IT team has had no problems deploying it to our multiple offices, nor with administrating it, and our receptionists love it as much as our guests.

Review from Whitmor

Sep 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The dashboard is great and the software is very easy to use.

Cons: No Android option yet.

Overall: We needed a solution to keep track of visitors. I found this on the web and within 30 minutes of signing up I was using it.

Recommendations to other buyers: Don't wait any longer to begin using this.....

Awesome product!

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the dashboard which allows me to track visitors as they come and go. I used to use a paper sign-in sheet: I could not read people's handwriting and they resisted filling it out. Envoy requires specific information (which I can somewhat customize) so it encourages the visitor to give me the information I need. I also love that I can export it to create reports as needed and that I can easily look up visitor information for any specific date.

Cons: I can't think of anything negative at this point.

Overall: I have used Envoy in my last firm and now have lobbied to get it at my new place of employment after having used it for 2 years. I am the receptionist and need to check in every visitor personally. Envoy not only looks professional and high tech, it is the same or similar as what our clients have seen in other tech firms. As a law firm with many tech company clients and start ups it is important that we use the latest technology. As far as the product, it is streamlined, easy to learn, use and creates a great first impression.

Recommendations to other buyers: I actually have looked at many other options and nothing compared for ease for use, graphics and customization. Other products were too much. We needed a simple, easy to use sign in system that looks clearly branded with our logo and makes a great first impression.

Great System

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The look of the ipad, very stylish and the fact that it remembers guests from previous visits. envoy work hard at making this a functional and smooth experience - on two occasions I have used the live chat online feature to help me over 'hurdles' mostly of my own doing and the specialists were great, fast, friendly and efficiant.

Cons: I would like the machine to ask for credit card # and expration date but there's no way of doing that (joke.) Really the only con is that I'd like another ipad available at a lower height for clients with disabilities but that is an issue I am raising with my company and not Envoy.

Overall: When we first had this system I admit I was a bit of a luddite especially given that I had used the old system of access control for over 12 years. Now I'm a convert and would reccomend this to anyone. It's sleek, modern and makes the lobby look far more modern.

Recommendations to other buyers: Go for the free trial you have nothing to lose and a lot to gain!

Excellent App. Gives a high-tech look to the reception.

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Feature packed. easy to use. Great product initiative

Cons: Not much really.

Overall: Wonderfull app full of features. We have used it in Quebec city and people are loving it. It is a great use of technology where we don't often expect it. It also gives the receptionist a break.

Recommendations to other buyers: Can't wait to try the apple tv feature

Awesome Product Easy to Configure and Time Saver!

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Envoy was quite simple to configure and setup within three of our offices. Our receptionists, and also staff, love the ease of use of Envoy and also the "Pre-Registration" feature. I highly recommend this application for providing customers, and employees who also visit, a most effective and quick way to sign in and automate their visitor badge!

Simple sigh in, loaded with features

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of sign in, beautiful front end interface, notification to host so they know their guest had arrived

Cons: I would personally love it to support Android, but that doesn't take away from how great the service is.

Overall: With Encore sign in has become so much cleaner and easier. It provides an elegant experience for our visitors, and a complex back end that allows us to make the best use of our data.

Recommendations to other buyers: The sign in order is simple, but it can take time to get everyone on board in an organization, so plan for it to be a process- with results that make the investment of time worth it.

Best, modern visitor registration solution for small business, enterprise, and edu/non-profit orgs

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Envoy at multiple 100+ person organizations and have run into at many more, often much larger organizations. It is bar none the best visitor registration software out there, in all ways - it's cutting-edge, there's transparency, a steady stream of improvements, a lot of flexibility, etc. Great for registering folks at the office, or maybe registering people at conference/trade-show, and more. Talented and dedicated team. Can't recommend it enough.

Sleek, efficient, and easy to use!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, easy to manage.

Cons: There aren't a ton of features but the list grows each day.

Overall: Envoy had made the visitor experience easy and enjoyable. Guests are wowed by the technology. The software integrates with so many systems (phone apps, Apple Watch app, Slack, Apple TV, HipChat, Google, etc) and there are more being added every day.

A product with a thoughtful experience.

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the emails for when a visitor has arrived for me; their name, expected length of visit, and even a photo of them at that moment. The interface is great and I've yet to find someone who didn't understand how to use it. Love their support team as well, they've been quick to respond to any questions or concerns. It's rare for the product to run into problems but if it does there's world class customer support behind you.

Cons: There's little worth complaining about when it comes to Envoy.

Overall: The company I work for uses Enjoy for their front desk, asking users to sign in when visiting someone at the office. When I have visitors, family or clients, they all mention how clever the check in process is.

Recommendations to other buyers: It's a great investment to your company; the first impression made with potential clients, family, or friends visiting your office will be in high regard.

Great System and CUstomer service

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy, good customer service

Cons: havnt bumped into one yet

Overall: its easy and convenient. we have had no issues thus far. and customer service expecilly Maria Q is the best.

Recommendations to other buyers: not thus far

Great first impression in the office, huge help for the office experience.

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sleek interface, syncs with Google Apps, pre-registration is huge for our making sure our guests don't have to wait to check-in.

Cons: Wish they had a package notification feature! But the current features work great!

Overall: We have 7 floors at our HQ and Envoy is a life saver for tracking people down! We also use for our smaller single floor offices so that our receptionist and office team can focus on making sure our guest is taken care of instead of trying to find their hosts who could be in meetings, or away from their desks. Especially great if your office doesn't have traditional office phone setups.

Envoy is the best thing I ever did for my front desk!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the Dashboard. Super user friendly, the search feature is awesome, and I love that it uses an iPad for sign-ins rather than the staff doing the sign-in manually. The text feature works well for our students.

Cons: There are a few guest policy restrictions that we have currently that are a little difficult to manage with Envoy so it does rely on our staff to be very conscientious (such as, host residents are only able to sign in one guest at time but the Envoy system does not yet prevent a host resident from doing that. The Envoy team is working on it and we are hoping to have that in place soon!)

Overall: From the minute I expressed interest in the Envoy system, their customer support was on top of it answering every question I had with as well as being transparent about the capabilities of the system. I work in a residence hall on a college campus and we use Envoy to track our visitors- a huge safety concern and Envoy makes that easier for us.

Recommendations to other buyers: The value for the cost and the customer support I have received are absolutely phenomenal. When I was pitching Envoy to my staff and to the senior leadership of the College, the customer support reps assisted me in presenting two separate webinars, in addition to the demo I received individually. They have been super responsive in regard to questions or concerns I have and are proactive in touching base with their clients to check in.

an easy way to register guests

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: We hear people who come into our space and almost all who have never seen it say "oh, how neat" when I explain they just need to sign in and their party will be automatically notified.

Your Search Stops With Envoy!

Jul 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use! Some of our visitors have never used an iPad before, but the app makes it easy for ANYONE to sign in. Also, the dashboard makes it very easy for our receptionist to know exactly who's in the building. And don't get me started on the text alerts! Everyone here LOVES them!

Cons: The only drawback would be the high price of entry. However, Envoy proves their worth, so I only list it to have something in the con column.

Overall: Envoy solved all of our visitor problems! We were looking for a sleek, modern set-up, and needed to be able to print name badges for visitors, WITH pictures. Envoy checked all the boxes! And don't even get me started on their customer service!! I need more stars to properly express how wonderful they are to work with.

Recommendations to other buyers: If you need a visitor system, you need ENVOY!

We LOVE Envoy!

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, set-up, and export.

Cons: A lot of great features are not available on the free version, but we'll likely update when we need them :)

Overall: This has honestly been such a timesaver. No more scanning NDAs- it's all online now! People come into our office and comment on the app daily. The app allows you to customize the greeting message, so we have a fun color scheme that is eye popping for visitors.

Recommendations to other buyers: Highly recommend!

Excellent Visitor and User Experience!

Jul 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great experience trying it and buying it. Sleek design. Quick, intuitive. Wonderful customer support that helps out with setting things up. Such cool features. Can't say enough good things about it.

Cons: The jump in pricing from mid to high tier is a bit much to commit to; although I'm sure it's worth it.

Overall: We used to use a cheaper app that was very buggy, very ugly, and made everyone sigh and roll their eyes. It would take up a lot of time, and often, visitors would just skip it altogether. It had a terrible backend and pretty much nothing noteworthy in terms of features.

Then we switched to Envoy.

Amazing experience -- from trial to onboarding to working out kinks during setup (which is part of using any app). Envoy has changed the way we welcome visitors for the better. It matches with our companies brand of seamless, effortless customer experience. Not to mention, it looks great. I now actually get compliments about our sign in system, instead of eye-rolls!

Our staff love it as well. The pre-registration link is so convenient, and the invite email feels so luxe.

Overall, we love it.

Game Changing

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Envoy takes the focus on the mad scramble to sign my guest in, track down, and alert their host and lets me focus on greeting my guest and making them comfortable. It makes sure each visitor signs our NDA and frees up my time to have a chat with the guest when appropriate without the added distraction of trying to herd cats.

Pros: Simple and cheap to install. Integrates with AD and Google. APIs for a multitude of complimentary apps! Excellent support :) Passport app (user proximity) is picking up users. Envoy is quickly becoming a standard that guests recognize.

Cons: My only request would be priority shipping on custom label orders.

Recommendations to other buyers: Visit an office using the system for a demo.

Everything you could possibly want!

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My office doesn't have a receptionist, so after much to-do about what we were going to do about it, we decided to purchase Envoy - and we are so happy that we did! Everything about Envoy is easy. It's easy to set up. It's easy to use. I've never had to call customer support, so I can't so I can't comment on that.

Excellent Visitor Registration System

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to understand how it works and the statistics it keeps. Great integration with the Envoy App for ease of registration by repeat visitors.

Cons: Lack of interface with PowerSchool to automatically transfer student and staff logout/login information, to integrate with absentees data to keep track of students and staff who temporarily leave campus.

Overall: Easy to order and easy to setup; excellent product support when we had any questions and they listened to our suggestions for additional features.

Recommendations to other buyers: Keep enhancing the Search functionality in the browser interface.

Envoy - Amazing Product!

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Managing a busy reception desk is no easy feat, but Envoy's Visitor Registration app does more than its fair share to help with that. The app itself is so simple for visitors to use, and the administrator portal is neat, clean, and generates statistics that have been helpful in pulling together reports. The automatic notifications to hosts through email, text message and Slack, as well as the ability to notify both hosts and their assistancts facilitate visitor welcoming immensely. What takes this product above and beyond, though, is the incredible assistance I have gotten from the Envoy Support team for the few and minor hiccups I have experienced in my 1.5 years using the product. The Envoy team is doing great things; I can't wait to see what's next!

Pros: Easy-to-use product for both users and administrators AMAZING Support team Wonderful community (and perks!) for Envoy customers

Envoy Sign In

Jul 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very user friendly. Modern appeal. Easy to use searchable dashboard.

Cons: Badge printer doesn't always stay connected and color printed badges are not an option.

Overall: Envoy visitor registration is easy to use and has completely transformed our visitor sign in process. I love the system and would highly recommend it to anyone.

So *bleep* Simple

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The simplicity of administering the system and the overall design and usability is perfect. We've been using it for nearly 3 months and I don't recall the app crashing or locking up a single time.

Cons: All I can ask for is a little more functionality when it comes to notifying more than one person when someone signs in. The notify assistant feature can solve this for some, but we had to create a workaround to adapt to our organization's needs.

Overall: Everything about Envoy is simple from the self-service sales/sign-up process, implementation/setup and general usability from both an admin and user perspective. We've used other solutions before and they were the exact opposite in every category. So glad I found Envoy!

Recommendations to other buyers: It's definitely the best out there. Don't waste your time with anything else.

Envoy is a killer app.

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Envoy is easily customizable, and very easy to integrate with other pieces of software.

Overall: The Envoy app is quick, easy to setup, and can easily be customized for your corporate branding. App fills a small niche, but does it extremely well.

Give Envoy a try and watch your front desk woes melt away!

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Anyone who works in operations will agree that there simply aren't enough hours in the day to get to everything. The job gets done with constant reprioritization of to-dos and a lot of hustling, but it would be a heck of a lot easier if I could be everywhere all at once. I am a proud Envoy customer, because the product and service that they provide enables me to do just that. It's hard to quantify how much time, energy, and stress Envoy has spared me, but the dividends are certainly shared by all - our guests, my employees, and yours truly. Give Envoy a try and watch your front desk woes melt away! You'll be glad you did.

Pros: Set up doesn't take more than a few minutes. The default interface is simple, intuitive, and visually pleasing, but there is a ton of opportunity for customization and integration for anyone who wants it. Envoy's customer support is ALWAYS there to assist me live on the portal.

Cons: I frequently have to troubleshoot the wireless badge printer that came with my Envoy bundle, but outside of that I'm very pleased.

Recommendations to other buyers: I recommend that you invest in a sturdy and trustworthy swivel stand for your ipads - guests of all heights appreciate it!

Envoy is Awesome

Jul 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Envoy is an excellent app for visitor registration, and makes a huge impact in our office. The app is highly customizable, and easily integrable. I'd highly recommend it for all offices needing better visitor registration.

Pros: Highly customizable, excellent support, pretty design

Cons: Free tier could be more expansive.

Great Visitor app

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Envoy offers great service accross all available packages! Its so simple yet so clever and intuitive we have implemented it ina second site! it integrates with your existing databases easily, you can have it work with slack and so much more it really is so great.

Pros: intuitive, simple yet intelligent, easy to implement

Cons: youre only really limited by the fact its on an ipad!

Recommendations to other buyers: Look at how you can integrate with existing systems

Easy to Use, Superb Support

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Envoy may just be a startup right now, but product and service is amazing. The app itself is simple to use and new features are being added frequently. New ideas for features are readily accepted and any bugs are quickly squashed. Customer service is incredibly responsive, unique in this business. I wish every vendor we work with would provide the level of service and attention to the customer that Envoy enjoys.

Easy to use and deploy, support are always prompt to respond.

May 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use.
Support are always prompt to respond.
Updates are pushed automatically.
New features are always being made available.

Envoy is a great system

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The unlimited users and google address book linking ability makes using this software a breeze.

Every company needs Envoy

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Any company which has some type of check-in process needs Envoy to make it efficient. For us it was a game changer, helping to be more proactive, self-sufficient, and supportive when visitors arrive.

Excellent Product

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use Envoy to sign in and out visitors to our summer youth camps. It provides a stable, sharp looking, fast way to know who is on our property. Activity waivers and visitor logs have never been easier to keep track of. We can customize the product and integrate it with other software. The customer service and developer support make Envoy a pleasure to work with and a key partner in securing our camps, protecting our campers, and serving our guests.

Easy Set up, Easy Sign in

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have the "bare bones" version aka "FREE".
No fumbling around on how to set it up or questions on how to add or delete people.
The best part is that it will email and/or send you a txt when your visitor arrives.

Why wouldn't you use it?

The most consistent, dependable and innovative software we use.

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Envoy has gotten our organization more cool points than we could have ever imagined. Every day our guests tell us how "high tech" and amazing our checkin system is. It sets an instant tone for visitors that our facility is cool, advanced and professional. I can't remember what life was like before Envoy. It's that integral to our everyday business.

If there are any cons, it's not worth noting them here. A single email to Envoy's customer service team will put you in touch with people who honestly want the feedback and make amazingly fast updates to improve the software. It's constantly improving, constantly evolving. I want the Envoy team to make all of my software. If only!

Envoy provides a faultless visitor management!

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cannot find a fault with Envoy. Really good software doing precisely what we require of a visitor management system. Highly recommend it to anyone looking for a professional solution that is fully functional, yet both clean and simple to use.

Envoy has change the way in which we register visitors in our company.

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have had Envoy running in our organisation for a few years, and it is one of the most reliable applications our organisation uses. We can always rely on Envoy for capturing and providing the information that is important to us. Our visitors constantly remark at the ease of use, and what a fantastic idea it is, as they have not seen anything like it before. Customer services and support has been second to none and the team at Envoy are always happy to help and assist, day or night. We are and will continue to be a long term customer for many years to come.

Awesome!!

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this software! Our work-space is spread out and in the past, we would have to try and locate coworkers when guests arrived. From sending a text message to sending an email with a picture...Envoy takes care of it for us! Thank you!

Easy to use! We use it at school to check in/out parents and students.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This app is easy to set up and use. Customer service is great too!

Quick, simple and easy to use. An efficient time saver in a busy school environment.

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The Envoy system is simple and easy to use. Our organisation has customised the sign in fields to create a fast and efficient way to ensure we are up to date with the visitors on or premises.
We have been able to eliminate bulky sign in visitor and contractor registers at our Reception desk, having been replaced with a slimline Ipad with a customised logo.
The Envoy system has saved time when regular visitors and contractors arrive as they are able to use the 'been here before' tab and the system recognises their details.

Responsive customer service

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was in a pinch to see fast turnaround for my fledgling small business, and Envoy came through like a star. The speed and precision with which I was able to coordinate my custom label printing with them reflects a healthy hunger for perfection at Envoy. This company is one to watch and work with.

Envoy at Marin Academy... Game-changing!

Mar 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Incredibly positive experience with Envoy from soup to nuts. Their customer service and support is top-notch and the system is fantastic. We use Envoy to register students when they arrive on campus for their interviews and it sends an immediate notification for our interviewers to let them know the student has arrived. Everyone in our community has raved about it and the kids love how "high-tech" we are now as a school. We have every intention of continuing to use Envoy into the future!