# Page 15 | Envoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Envoy the right Visitor Management solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143721/Envoy/reviews --- Envoy 4.8 (428) [View alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of Envoy ## Showing most helpful reviews Showing 351-375 of 428 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TN Tracy N. Senior Tech Recruiter Used the software for: 6-12 months ### "Overall easy to use" March 12, 2018 5.0 Pros Fast updates when initially adding guests. Like how easy it is to get guests into the system for those who need to know (ie: receptionist, lobby security guard, actual guest, etc.) Cons UI for adding e-mails could be a little better. Sometimes feels like there is a lot of back and forth clicking. Review Source JW Jonathan W. It Feild Technician Information Technology and Services Used the software for: Less than 6 months ### "Check in" December 25, 2019 4.0 It's a good application that gets the job done. Nothing to fancy, it just works. Pros Very Good basic checkin system. You don't need the bells and whistles for something like this and this product delivers. Cons The Envoy passport app needs to update the screen resolution for the bigger iPads. Another thing I've noticed is that, if you are signing into multiple iPads with the same credentials, the app would say that the account is being used. But if you exit out of it and go back into the app, it works fine. Review Source HM Hollis M. Therapist Used the software for: Less than 6 months ### "The customer support has been wonderful. We have found the system to be intuitive and easy to use. " April 26, 2018 5.0 Pros Easy to use. Nice clean look. Well thought out. We just started implemented using it today, so we are still on a learning curve. Cons when I first signed up for the trial offer, it was confusing about what the costs would be for a basic program, but your customer service folks helped me. Review Source VR Vanessa R. Marketing Services Specialist Marketing and Advertising Used the software for: Less than 6 months ### "So easy to use with such a big goal" December 14, 2016 5.0 It's packed with great challenges and fun facts to help you get to know yourself and better your understanding of how to create a better company and a better you. It's very fun and easy to use and the rewards/incentives are great! Pros The challenges! They create a fun community. Cons Nothing really. I guess try to improve of integration Review Source MJ Malia J. Office Manager Used the software for: ### "Great First Impression!" November 19, 2015 5.0 There are numerous perks with this system, but two stand out for us. To begin, the fantastic first impression! Our guests are always commenting on the ease of use ~ for check-in and check-out, the professional appearance, and the technology we are implementing. We have had a number of guests partner with Envoy at their own businesses after becoming familiar with our system. In addition, with three office locations, our employees quickly receive the notification of their guests' arrival and are able to retrieve them. We have been extremely thrilled with Envoy and are proud to partner with them! Review Source DM Derrick M. IT support Information Technology and Services Used the software for: 2+ years ### "I'm the administrator for Envoy here at Riverbed. This product works well" July 31, 2017 5.0 easy checkin and badge printing for guests Pros Convenient. Fast. Easy to setup/manage. I can easily import a spread sheet with all the new hires to update the data base Cons Been supporting this envoy for a while and I don't see any real cons. Many other companies including the building property management uses this product. Review Source DS Daniel S. Analyst Used the software for: 6-12 months ### "Easy to use, works fine" March 8, 2018 5.0 Pros Intuitive, easy to understand. I have not used customer support so would rather not review for customer support. Cons Wish I could customize reason for visit. Otherwise all good. I think this survey is bad though because I am not the one paying for the service so why am I rating the value for money? Review Source LK Liza K. Office and Projects Assistant Used the software for: Less than 6 months ### "Great, immediate customer support." March 9, 2018 5.0 Saved at least 2 hours of my time every day at work explaining walk ins how to use the software (which is no longer needed) and on package notifications. Pros I love that it is a very simple, clean software that looks modern and is very user friendly. Receiving good feedback from the community. Review Source TM Tamika M. Facilities Coordinator Used the software for: Less than 6 months ### "Customer Service is great!!!!!" March 9, 2018 5.0 Pros Very easy to use for our community. No training required. Very intuitive. Campus roll out had few bumps bc it is that easy. Cons Long wait process on requested feature and may not occur bc it has to be an additional request from other company users. Review Source AB Amy B. Executive Assistant Information Technology and Services Used the software for: 6-12 months ### "Everything you could possibly want! " July 19, 2016 5.0 My office doesn't have a receptionist, so after much to-do about what we were going to do about it, we decided to purchase Envoy - and we are so happy that we did! Everything about Envoy is easy. It's easy to set up. It's easy to use. I've never had to call customer support, so I can't so I can't comment on that. Review Source JM Josh M. Facilities & Creative Manager Used the software for: ### "Envoy has change the way in which we register visitors in our company." May 20, 2016 5.0 We have had Envoy running in our organisation for a few years, and it is one of the most reliable applications our organisation uses. We can always rely on Envoy for capturing and providing the information that is important to us. Our visitors constantly remark at the ease of use, and what a fantastic idea it is, as they have not seen anything like it before. Customer services and support has been second to none and the team at Envoy are always happy to help and assist, day or night. We are and will continue to be a long term customer for many years to come. Review Source MD Marijn D. Facility Coordinator Financial Services Used the software for: Less than 6 months ### "Nice and easy to use software" August 13, 2018 5.0 They are very happy and say the software is easy to use. Pros Very easy to design and mantain. Very proffesional look and feel. Happy costumers! Cons Nothing, i am using the free version of this software package. All the restrictions are more then logical to me. Review Source LA Laylee A. Office Manager Used the software for: ### "Envoy makes life easier!" November 18, 2015 5.0 In a large office it can be hard to find the host. Envoy makes it easy to let the host know their guest has arrived so reception doesn't have to run around the office looking for them. It is very easy to set up and use. I haven't had to connect with customer service on very much, but when I did, they swiftly solved my issue. The more my office grows, the more feature I have turned on, like the NDA at sign in. The picture feature and printed badges add another layer of security. Love the product and would highly recommend it other companies! Review Source TS Tom S. System Admin Used the software for: 6-12 months ### "Efficient way to track visitors and communicate important information to guests. " July 10, 2017 5.0 Pros Professional look and intuitive interface, online support was great and well documented for attaching the badge printer. Cons The recent change in dashboard settings through me for a loop. However I am picking up on it just fine. Review Source EP Emma P. Receptionist Used the software for: ### "Quick, simple and easy to use. An efficient time saver in a busy school environment." March 16, 2016 5.0 The Envoy system is simple and easy to use. Our organisation has customised the sign in fields to create a fast and efficient way to ensure we are up to date with the visitors on or premises. We have been able to eliminate bulky sign in visitor and contractor registers at our Reception desk, having been replaced with a slimline Ipad with a customised logo. The Envoy system has saved time when regular visitors and contractors arrive as they are able to use the 'been here before' tab and the system recognises their details. Review Source TR Timothy R. security Computer Networking Used the software for: Less than 6 months ### "User friendly." January 12, 2021 5.0 Love it!! Pros This software is very user friendly, someone with little to no computer experience can use this product. Cons The stuff that i use this for i haven't come across anything i didn't like. i would highly recommend this . Review Source HJ Hsing J. Process Manager Used the software for: 6-12 months ### "Envoy makes coordinating guest visits very easy." April 10, 2018 5.0 Pros Easy to use interface. Sends instructions to invited guests. Send notification when guest arrives. Cons I don't know if it is available. For visitors that come often, it would be convenient to save visitor info for reuse. Review Source JB Jason B. Facilities Manager Architecture & Planning Used the software for: Less than 6 months ### "Solid product, easy to deploy and use. " November 9, 2020 5.0 Pros The process end to end is simple and straightforward to use. Setting up was easy, deployment and then I get great feedback from the employees using it as well as some of our visitors. Cons Honestly I have not come across any real issues or challenges. I just wish it came with a simple how to guide that I can share with my employees but even then dont think it is needed. Review Source JQ Jarrett Q. Visual Designer Computer Games Used the software for: 6-12 months ### "Easy to use, works well. The mobile version not so much." March 8, 2018 4.0 Pros The desktop browser version works flawlessly. It's easy to use and looks great. I like how responsive it is when people sign in to when it delivers email alerts. Cons The mobile version of the site leaves a lot to be desired. It's not optimized for mobile so a lot of the pertinent information shows up off the edge of the screen and the dropdowns don't use the built-in mobile interface so it's really hard to scroll to the selections I want. If it was built responsively to have the form flow downward if the page width shrinks, it'd solve a lot of the problems. Review Source RG Ruslan G. IT Admin Information Technology and Services Used the software for: Less than 6 months ### "Very nice." March 28, 2018 5.0 Pros I like this software because it is very simple for the end user and very convenient for administration. Cons To enable more integration with different platforms needs to upgrade to premium. Too few compatible devices. Review Source IA Ignatius A. Web Application Developer Higher Education Used the software for: Less than 6 months ### "Great timely product with only a few tweaks needed to make it perfect" November 11, 2020 4.0 Overall it's a very good product and serves a very pressing need in these crazy times Pros it's very easy to use and administer. They are very customer friendly and work hard to implement user suggestions. Cons There are some language/structural changes that might make it more versatile and more suited to the academic world. Reason for choosing Envoy It was way more flexible and addressed more of our needs. Review Source MM Michelle M. Receptionist Used the software for: ### "Grateful for Envoy!" November 25, 2015 5.0 I love Envoy. As someone who works at the front desk of a company with a lot of visitors, I find Envoy helps make my job fun and rewarding. Our guests are able to sign in with ease, which allows me to focus on helping them feel at home. The best part of Envoy, though, is the top notch customer service: I actually look forward to chatting with them when I have a question or concern because they are genuinely interested in learning how they can assist their users and improve their product. I highly recommend Envoy! Review Source MM Manny M. Corporate Security Accounting Used the software for: Less than 6 months ### "New User to Envoy" February 7, 2020 5.0 Its fast, its easy, its accurate and it pairs with other company apps really well Pros Its a great product, I am just new to fully understand the application capabilities Cons No issues, again I am just new to using this program Review Source NB Nghiem B. Assistant Director of Admissions Used the software for: ### "Envoy at Marin Academy... Game-changing!" March 11, 2016 5.0 Incredibly positive experience with Envoy from soup to nuts. Their customer service and support is top-notch and the system is fantastic. We use Envoy to register students when they arrive on campus for their interviews and it sends an immediate notification for our interviewers to let them know the student has arrived. Everyone in our community has raved about it and the kids love how "high-tech" we are now as a school. We have every intention of continuing to use Envoy into the future! Review Source JW Josh W. Director of I.T. Used the software for: ### "At Quirky, we saw several hundred guests per week, and Envoy completely streamlined our VM." November 18, 2015 5.0 Envoy completely changed how our front desk handled guests. The app is brilliant and just plain works. They've constantly built upon the already rock solid platform and it keeps getting better. Allowing pre registration of guests and host notification has helped ease the strain on our front desk, who would at times be greeted with over 100 guests at once. Review Source Response from Envoy November 18, 2015 Hi Josh, We appreciate your candid feedback and hope to keep streamlining your process for many years to come. Envoy! Similar Products Featured