# Page 7 | Envoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Envoy the right Visitor Management solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143721/Envoy/reviews --- Envoy 4.8 (428) [View alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Envoy ## Showing most helpful reviews Showing 151-175 of 428 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alejandra B. Front Office Coordinator Computer Software Used the software for: 6-12 months ### "Love it! " January 22, 2019 5.0 Pros Super easy to use and really convenient. Cons Nothing really, it works great. Really love it for the office. Review Source FP Fred P. Facility Manager Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Envoy, super powerful, hard to use and pricey!" February 14, 2023 2.0 Pros Responsive UI. Printing reports was very nice. Cons Floor Plan editing, cost, and updating floor plans was lousy as I had to recreate all my spaces. Alternatives considered [Robin](https://www.capterra.com/p/143909/Robin-Powered/) Review Source SG Sean G. Senior IT Manager Consumer Goods Used the software for: 6-12 months ### "Your Search Stops With Envoy!" July 28, 2016 5.0 Envoy solved all of our visitor problems! We were looking for a sleek, modern set-up, and needed to be able to print name badges for visitors, WITH pictures. Envoy checked all the boxes! And don't even get me started on their customer service!! I need more stars to properly express how wonderful they are to work with. Pros The ease of use! Some of our visitors have never used an iPad before, but the app makes it easy for ANYONE to sign in. Also, the dashboard makes it very easy for our receptionist to know exactly who's in the building. And don't get me started on the text alerts! Everyone here LOVES them! Cons The only drawback would be the high price of entry. However, Envoy proves their worth, so I only list it to have something in the con column. Review Source SD Sally D. Executive chef Food Production Used the software for: I used a free trial ### "Wow factor" December 12, 2019 5.0 Owning a bakery can get quite hectic sometimes, a lot of people come in making orders or picking up orders as well as vendors. Envoy visitors has helped make the front desk mess free. It's easier to identify which order is being picked up and ensure a better service and experience for our costumers. Pros Envoy helps make front desk an easier task. Every guest has has the wow factor when coming to our bakery. It helps to pre register visitors, vendors, work candidates and pretty much everyone visiting our place. Visitor registration including photo is one of my favorite features. Cons There's nothing much to complain about, except it is mainly for iPads , we tried it on android and were not very successful. Alternatives considered [SwipedOn](https://www.capterra.com/p/134219/SwipedOn/) Review Source PP Patrick P. AE Financial Services Used the software for: 1-2 years ### "Great tool to use during COVID" October 6, 2021 5.0 Overall its been an invaluable tool during COVID Pros Extremely valuable tool while working remote - allows me to manage my in - office experience while remote Cons The tool is extremely user friendly but can lack features at times Review Source GM Gary M. Network Administrator Used the software for: 1-2 years ### "Professional, reliable and feature rich offering with great service to back it up. Best of Breed." June 30, 2017 5.0 This software provides our guests with a simple and professional interface to let us know they have arrived. Pros Professional look and feel. Easy and simple flow of the interface. It makes for an excellent first impression for all of our guests. Cons None. Seriously. Need a feature not yet in the offering? Just ask. Won't be long before they add it. Review Source TW Thomas W. Sys Admin Internet Used the software for: 2+ years ### "Really Easy" May 2, 2017 5.0 NDA storage, users instantly get badges, hosts are notified multiple ways of their guests arrival. Pros It requires little work to support, easy to setup, our legal folks love having all the NDAs in an easy searchable location Cons Our only con is that we wish the welcome page were more customizable. Apparently only having one con isn't cool so I had to type more in this box to submit it. Review Source GF George F. Mgr. IT Technology and Innovation Used the software for: 6-12 months ### "Easy to setup, had our corporate location running in a very short time." March 29, 2018 5.0 Visitor tracking, employee notifications and pre-printed color badges are significant benefits compared to what we had before. Pros Our employees love the notification features. Our visitors love the "been here before" feature. The visitor badge printing system works well and one of the nicer features is the pre-printed badges that Envoy offers. Overall the system is working out extremely well. Cons My least favorite part of the offering is the licensing. At first I thought I would be able to offer it in all of our locations and I felt the cost warranted the ability to do this. However, having the ability to have unlimited entrances works well in our corporate headquarters. Review Source AC Alex C. Manager of Production Operations Printing Used the software for: 6-12 months ### "Envoy User Review" January 7, 2021 4.0 Pros The deliveries feature is very handy. It saves our shipper/receivers time from contacting and hand-delivering packages to recipients and it allows for traceability which is critical. The capability for custom templates for visitors and employees and activity data retention especially during this Pandemic period is very useful for auditing and tracking purposes. Cons It needs a more robust, user-friendly and flexible templates customization feature. Review Source NL Nancy L. COO Used the software for: 2+ years ### "Everything has been easy with customer-centric service from the start." March 8, 2018 5.0 Pros All the aspects are fairly intuitive. I purchased an box, so it was preloaded with the software. The software is automatically updated and the dashboard is easy to use. Cons Having the basic plan, I can't say that there is anything that I like least. I have to change the plan to know before I feel that I can say anything in this area. Review Source LF Lawrence F. Administrator Used the software for: 6-12 months ### "My company uses Envoy and it has worked very well for us with the multitude of well thought feature." April 26, 2018 5.0 Pros Ease of configuration and ease of use in general. Every visitor who comes to our space expresses the ease of signing in and getting a badge printed (yes we have the badge printer). A group of us receive a text message, email and an instant message (they support multiple IMs) when someone comes to see us and signs in. Our delivery people just touch a pre-built button and we are notified of their presence. Of course, you don't want the mailman signing in all the time. Cons Sorry I have nothing to dislike about Envoy. We compared and did a PoC with 11 other competitors of Envoy and we ended up with them . I wish we tried them first. Review Source Jeff K. Information Technology Manager Used the software for: 1-2 years ### "Envoy is Great...!" March 8, 2018 5.0 Helps to streamline the visitor process whenever our business partners come to our office... Frees up our receptionist to tackle other tasks. Pros Envoy works as advertised. Reliable, easy to use, intuitive UI, excellent support. Enhances our business partner visit experience, and projects our image in a favorable light. Review Source CJ Carol J. Office Administrator Textiles Used the software for: 2+ years ### "Carol Jubb - Review" April 25, 2021 5.0 Pros It is easy to use and reliable. The customer support staff are helpful. Cons I can't think of anything that would improve the software. Review Source TB Talla B. Operations Manager Think Tanks Used the software for: 2+ years ### "Envoy An Amazing Guest Registration System " October 18, 2016 5.0 Runway a tech office, has used Envoy for years as our guest registration system. We love how user friendly it is, how much time it saves our office from retrieving the host, and for security purposes. Runway loves how easy set up is, and how easy the back end is to upload member info, and other administrative stuff. Pros Its easy interface and convenience. Cons There is nothing about this I dislike. Review Source KZ Kara Z. Receptionist Consumer Goods Used the software for: 1-2 years ### "Envoy Sign In" July 18, 2016 4.0 Envoy visitor registration is easy to use and has completely transformed our visitor sign in process. I love the system and would highly recommend it to anyone. Pros Very user friendly. Modern appeal. Easy to use searchable dashboard. Cons Badge printer doesn't always stay connected and color printed badges are not an option. Review Source EB Eddie B. CIS Technician Entertainment Used the software for: 2+ years ### "Envoy Visitors Review" April 4, 2019 4.0 Pros I like that we do not need someone sitting at the front desk to greet visitors. Cons It sometimes disconnects itself from the WiFi. Review Source JS Jerrold S. Manager, Brand Partnerships & Collaborations Entertainment Used the software for: 1-2 years ### "great for contact tracing " November 8, 2022 5.0 Pros Envoy makes It easy for us to track employees and visitors in our office, especially during times of covid when contact tracing is so important. Cons There are no difficult aspects of this software. Review Source VR Verified Reviewer Administrative Assistant Used the software for: Less than 6 months ### "Easy to use visitor sign-in system that can be used for a company of any capacity." April 16, 2018 5.0 Pros This software is a really easy to use sign-in system used at our workplace. The user experience is optimized and our guests love the automatic badge printing that comes along with it. Cons Although this software is extremely user-friendly and highly optimized, some features on the software such as signing in visitors through the administrative end requires a more expensive subscription. Review Source MP Mellisa P. Owner Hospital & Health Care Used the software for: 1-2 years ### "Very useful" August 12, 2020 5.0 Overall it's been great! Pros I like that it's easy to sign people in and out. I like how customizable the sign in process is. Cons I wish it was compatible with Android tablets. I wish there was a way to connect it with our square account so people could pay when they pre-register. Review Source AG Adam G. Director of Technology Used the software for: 1-2 years ### "Works great and is super easy to set up. " March 8, 2018 5.0 Pros The interface is super clean and modern. Tech support is always fast and responsive. Feature rich and good Google apps integration. Cons Wish we could add custom notifications by visitor type. Its hard to find the perfect iPad stand, even among the ones they recommend. Review Source JS Jennie S. Attendance Clerk Education Management Used the software for: 2+ years ### "Attendance Sign In" September 2, 2020 4.0 Pros It makes it very easy to input attendance with this software. Cons I don't really have anything I don't like about it. Review Source RE Robin E. IS Admin Government Administration Used the software for: 2+ years ### "Envoy has been a life saver and has so many capabilities that have made our lives so much easier." March 16, 2018 5.0 Envoy has been a life saver and it's capabilities are allowing us to now turn of front Lobby into a No-Host Lobby and saving our company a lot of money. Pros Thanks to Envoy we are now turning of front Lobby into a No-Host (Receptionist) Lobby and saving our company a lot of money. We pre-register guest for large meetings, we're in the process of scanning of packages and of course, we love the main feature in which we purchased Envoy for initially, to sign our guest or vendors in. We're doing our pilot process now and it's been working for us like a charm. I'm thoroughly excited about what's next, so please keep me informed. Thank you so much! Cons None really. I've had for the most part amazing results. However, we are considering getting two or three just to speed up the process for the larger meetings because if not pre-registered it could take a little longer that we need to print out the badges one by one, whereas if we had additional equipment that would eliminate our problem of having people standing in line. Review Source SK Shawn K. Human Resources Plastics Used the software for: Less than 6 months ### "Top class product" December 18, 2019 5.0 I have found the system very easy to understand and utilize. Pros The ease of use. Visitors like the simple screens and functionality. Repeat visitors appreciate that the system "remembers" them. Cons A little more customization would be nice. We have set up the kiosk not only for visitors, but for those inquiring about applying with the company. For those, we would like to remove the "Host" feature as it confuses them. Also, we would like an easier method to customize the Visitor Badge. Reason for choosing Envoy It came down to the sales person. Other systems evidently were very high pressure and wanted contracts signed right away. Envoy was much more relaxed. "Try it and see if you like it" approach. That approach, along with a fine product, won everyone over. Review Source DG Derek G. IT Admin Used the software for: 2+ years ### "Simple Sign In!" March 8, 2018 5.0 Pros Easy to use, clean interface. Pairs with Bluetooth beacon for Smart Phone quick sign in (Passport). Many customization options for unique screens, auto populating directory. Cons Cost to implement can be high for small businesses with multiple units on a budget. Can't think of other stuff right now. Review Source WH Weston H. IT Manager Automotive Used the software for: 2+ years ### "Envoy simplifies, streamlines, and shapes the visitor experience, start to finish. " March 8, 2018 5.0 Pros It links to a printer, works every time, and fulfills the SOC compliance mandate for physical and logical access management. I've deployed Envoy at both Ridecell and MemSQL where I was also an IT Manager. I plan on deploying this at every one of Ridecell's offices at home and internationally. Review Source Similar Products Featured