# Page 8 | Envoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Envoy the right Visitor Management solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143721/Envoy/reviews --- Envoy 4.8 (428) [View alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Envoy ## Showing most helpful reviews Showing 176-200 of 428 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Myra Y. Executive Assistant Internet Used the software for: 1-2 years ### "Love the simplicity of this tool and easily navigable interface" March 8, 2018 5.0 Ease of use and back to the basics in the best of way! Pros Straight-forward, reliable and aesthetically pleasing for registering multiple guests. I've been using this tool for a long time and nothing else I've used can compare! Review Source WK William K. EHS Manager Industrial Automation Used the software for: 6-12 months ### "Envoy Visitor System" May 19, 2020 5.0 Pros Ease of use. Visitors are able to sign-in hassle-free. It is also easy to make updates to any forms that visitors sign. Cons I would like it if the system had tracking ability for employees too. It would be nice if their was a feature that allowed employees to scan in and out so they could be accounted for in the event of a fire alarm. Review Source VR Verified Reviewer Creative Director Media Production Used the software for: 6-12 months ### "Easy setup" November 15, 2018 5.0 I had a positive experience on all fronts it was easy to setup and use for me and others. Pros I used envoy at a previous job both to enter the campus as well as to bring other people on campus. It was easy to setup, and easy to use. It made the process of both entering the campus and bringing others on very straightforward. Cons There really wasn't anything that I had trouble with on Envoy. Review Source AP Anastasia P. Director of Product Management Information Technology and Services Used the software for: I used a free trial ### "Powerful workplace platform" August 30, 2020 5.0 It is simple to use especially with a trial version what you can use for 30 days and then decide to pay. Pros I just tried to use this software and found that it can be very useful for front desk communications. It contains many tools to manage visitors and package delivery. Cons I have not found any cons yet, but I just started to use it and it is trial version. Only positive feedback so far. Review Source SV Sophia V. Office Manager Biotechnology Used the software for: 6-12 months ### "Envoy Makes visiting your company easy" May 19, 2020 5.0 we like it more and more, and visitors seem to not have too much problem with it. One thing is that it can take a while to get through it before the label prints out. Pros Interface is simple, customers like the look and ipad Cons sometimes adding names manually gets glitchy Reason for choosing Envoy recommendation initially, then after I researched it, the reviews. And then the customer implementation team was very helpful and made it easy. Review Source LG Lucy G. Administrative Assistant Hospital & Health Care Used the software for: 6-12 months ### "Great software!" December 2, 2020 5.0 Pros The envoy phone application has to be my favorite feature about Envoy. I work in healthcare and therefore see many clients/employees coming in-n-out of the office. The application allows for a safer and faster check in process. I just register through my phone, fill out the appropriate boxes, and done! Cons This software has no downs for me! Easy to invite new users and install on your phone. Review Source MI Margita I. Office Manager Used the software for: 2+ years ### "Great service. It really improved our visitors' experience.Keep up on improving and adding features." August 18, 2017 4.0 Pros Been here before is a great feature, however it might be better to connect it with visitor's name rather than email, or both. Cons Notifications on Slack are sometimes late. It can take up to 5-10 minutes at times to get a notification, so it would be very helpful to improve this. Review Source BK Brent K. IT Administrator Consumer Goods Used the software for: 2+ years ### "Envoy sign in" October 14, 2016 5.0 Envoy is great for having guests visit. They sign in on our iPad downstairs and our users get notified of their guests' arrival. Returning guests are automatically recognized. As far as setup and troubleshooting, couldn't be easier. Very intuitive dashboard and app. Pros It's easy for end users to use and easy for me to administer. Cons No cons Review Source KG Kaitlin G. Office Administrator Information Technology and Services Used the software for: Less than 6 months ### "Excellent Visitor and User Experience!" July 23, 2016 5.0 We used to use a cheaper app that was very buggy, very ugly, and made everyone sigh and roll their eyes. It would take up a lot of time, and often, visitors would just skip it altogether. It had a terrible backend and pretty much nothing noteworthy in terms of features. Then we switched to Envoy. Amazing experience -- from trial to onboarding to working out kinks during setup (which is part of using any app). Envoy has changed the way we welcome visitors for the better. It matches with our companies brand of seamless, effortless customer experience. Not to mention, it looks great. I now actually get compliments about our sign in system, instead of eye-rolls! Our staff love it as well. The pre-registration link is so convenient, and the invite email feels so luxe. Overall, we love it. Pros Great experience trying it and buying it. Sleek design. Quick, intuitive. Wonderful customer support that helps out with setting things up. Such cool features. Can't say enough good things about it. Cons The jump in pricing from mid to high tier is a bit much to commit to; although I'm sure it's worth it. Review Source cJ chris J. Facility manager Information Technology and Services Used the software for: 1-2 years ### "User friendly" May 26, 2020 5.0 we use envoy to manage all visitors. we used to use the badge printer but now everyone needs an access badge so that is not as important as before. Pros Easy to invite people so they have directions on where and when to come Cons we have found it very easy to use. no complaints Review Source KU Kimberly U. Media Center/Library Technician Education Management Used the software for: 1-2 years ### "Student Attendance" June 3, 2020 5.0 Keeping track student movement and attendance has greatly improved for me. Pros The ease of students signing in and out. Cons I would like to be able to sort by department within the program. Currently I have to download and open the sheet to sort by department. Review Source CD Caitlin D. Receptionist Animation Used the software for: 1-2 years ### "Easy, dependable, fast, user-friendly." June 19, 2018 5.0 Visibility with the guest experience, less effort to contact the hosts, a cool system, etc. Never any negativity. Pros The thing I like most about Envoy is how user-friendly it is. I have eyes everywhere because of it and it helps me stay connected with the guests and hosts and their experience. Cons I really never have any issues or negativity toward the system. I think it has lost service for a short period twice in the year or so I've been using it. Review Source MW Michelle W. Administrative Assistant Warehousing Used the software for: 6-12 months ### "Easy and User-Friendly Platform for Signing In" October 28, 2020 5.0 Pros I really enjoy being able to send out emails in advance to large groups to get them checked in early and their initial check in goes fast. We also have vendors and contractors that visit us frequently so it is great to have their information saved for a faster check in. Cons Sometimes it glitches and returning users information is not saved which can cause sign in to take longer. Review Source Steven C. IT Engineer Computer Software Used the software for: 1-2 years ### "Great tool for knowing who's visiting!" April 30, 2019 4.0 Pros Ease of use and setup. Very simple to administer for other employees. .csv import for bulk uploads Cons Pricing is a little on the expensive side, especially for multiple remote offices. Review Source Alyssa G. Administrative Assistant Internet Used the software for: Less than 6 months ### "Envoy - Amazing Product!" July 18, 2016 5.0 Managing a busy reception desk is no easy feat, but Envoy's Visitor Registration app does more than its fair share to help with that. The app itself is so simple for visitors to use, and the administrator portal is neat, clean, and generates statistics that have been helpful in pulling together reports. The automatic notifications to hosts through email, text message and Slack, as well as the ability to notify both hosts and their assistancts facilitate visitor welcoming immensely. What takes this product above and beyond, though, is the incredible assistance I have gotten from the Envoy Support team for the few and minor hiccups I have experienced in my 1.5 years using the product. The Envoy team is doing great things; I can't wait to see what's next! Pros Easy-to-use product for both users and administrators AMAZING Support team Wonderful community (and perks!) for Envoy customers Review Source VR Verified Reviewer Office Ops Rep Used the software for: Less than 6 months ### "Great customer support and sales as well. " June 1, 2018 5.0 Security, commodity, no worries, good administration of who enters the company, etc. Pros It's easy to use for the visitors. I think that the picture should be taken faster (the visitors experience) Cons It's not that easy to use for the user and the G suite connection should be something easy to learn. (example: I don't have to enter the users manually) Review Source SK Sokhun K. Office Coordinator Used the software for: 1-2 years ### "Easy and minimal UI for quick and simple sign-in process." March 8, 2018 4.0 Pros The design, it is very straightforward and simple. I like that we can store previous visitors and the option to reprint badges from before. I also like that you can log into the envoy account in the browser and sign people out from there easily. Cons Wish there was an easier way to customize some things. I wish the small red dots that indicate a required field was larger and more noticeable. Review Source JU Jennifer U. Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Professional" September 24, 2018 5.0 Quick, concise notifications! Pros It's professional, user friendly, and free. Cons Difficulty getting notifications set up on each staff member's phone. Somehow they miss the step each time and I have to delete the app, start over, and do it for them. Review Source CM Cassie M. Executive Assistant Used the software for: 2+ years ### "Envoy is very user friendly on both the administrator side and the visitor side." March 8, 2018 5.0 Pros I like the interface and the ability to upload / download data from the software (visitor logs for events). Cons At times, I found it difficult to ask questions about the Envoy system. Is there an online chat available for service questions? Review Source GS Greg S. IT Manager Education Management Used the software for: 2+ years ### "Best reception software around the world" March 8, 2018 5.0 We used 4 different visiting books. Now there are just two iPads at the reception. Pros Cloud based. It just works Very fast to update changes. Very sleek design. Guest list is accessible on the website so it's useful for fire safety evacuations etc. Review Source VF Vincent F. Director of Company-Wide IT Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Envoy Implementation" November 11, 2020 4.0 Great tool for managing our site visitors. Pros The ease of setup, and the technical support from Envoy. Cons Initially the interface, but it was highly customizable and we eventually modified it to our liking. Review Source SS Sarah S. Marketing Coordinator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Intuitive design and overall a good value." March 8, 2018 4.0 Easily keep track of the visitors in our building. We use this information to comply with the standards in our industry. Pros The dashboard is really easy to navigate. It did not take long to set up the software or to train our admin staff how to use it. Cons The feature to sign someone in from the dashboard is one that, in my opinion, should come with the basic/standard package...it seems like a pretty basic feature. Review Source VR Verified Reviewer Recruiter Online Media Used the software for: 6-12 months ### "Very Straightforward Product " November 17, 2020 5.0 It's been a great experience so far and in light of Covid, we appreciate that it can be contactless. Pros We implemented this software a couple of months before the pandemic hit and received a really comprehensive training session from them. They were great about answering all of our questions and overall I feel that it's very user-friendly. Before we had Envoy, our sign in process was very onerous and manual so this has really saved us a lot of time. I also like how we get a list of managed visits emailed to us. Cons Sometimes there are glitches where people who did not visit that day are still included on the list of managed visits. Needs more compatibility with Android. Review Source FM Federico M. Sistem Integrator and Administrator Used the software for: 1-2 years ### "it's a beautiful and simply app." March 9, 2018 4.0 Pros is a well-made application, with essential graphics and very simple to use. the integration with the badge printer is a small touch of class. Cons unfortunately the price. for the functions it has, despite the many additions, the annual price is really excessive for which many customers fall in love but then give up when they become aware of the cost they will have to bear. Review Source KJ Kyle J. Branch IT Representative Mining & Metals Used the software for: 6-12 months ### "throw away your paper sign-in sheet! " October 28, 2020 4.0 We started using it about 6 months before the Covid-19 pandemic and we have never looked back! We were grateful to have it once we realized we needed touch-less sign in and digital records... it was sooo easy to adapt to the craziness of 2020. Pros I like that this software can be administered remotely and the updates automatically push to the ipad(s). Cons nothing that I can think of at this time Review Source Similar Products Featured