# Page 9 | Envoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Envoy the right Visitor Management solution for you? Explore 428 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143721/Envoy/reviews --- Envoy 4.8 (428) [View alternatives](https://www.capterra.com/p/143721/Envoy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Envoy ## Showing most helpful reviews Showing 201-225 of 428 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AV Antonio V. HR Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Behavioral Health - Community Service Agency" December 16, 2020 4.0 Overall it been pretty good w/tracking our visitors and able to use it as our check-in process especially during this crazy pandemic. Pros The ability to generate reports to capture the number of visitors as well as who was site. The plus side of this is that you're able to export it to an excel report. Cons I currently have not feed back of what I currently like least. Review Source HL Holly L. EHS Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Keeping track of visitors and employees" July 9, 2020 5.0 Very good Pros I love that I can pull up the current visitor list and see who is in the building and who they are reporting to. Cons The touch screen. I wish we didn't have to touch the screen Review Source Renee R. Senior Administrative Coordinator Used the software for: Less than 6 months ### "I have had a wonderful experience" March 8, 2018 5.0 The knowledge that data of visitors is easily assessable. Pros Our guests enjoy the ease of using the Envoy system. We had to make a few adjustments so that all heights would be viewable by the camera. Cons they we are not able to have persons log out from any of our lcocations if they sign in at another building Review Source JM Jason M. Director of Security Entertainment Used the software for: 2+ years ### "Amazing" October 12, 2020 5.0 Awesome Pros Very easy to setup. We purchased a different software initially and 6 weeks into it we still weren't live. We switched to Envoy and went live in an afternoon. Integration with our IAM system was slick. Support is awesome. UI flow for checking employees in is very smoothly and easy for end users. Cons I really don't have anything negative to say about Envoy. Review Source DL David L. Instructor Education Management Used the software for: 6-12 months ### "Envoy has radically changed our organization for the better" July 10, 2017 5.0 very easy to use, very client friendly Pros ease of use, ability to notify staff automatically of their clients, app notifications of client sign-ins Cons no windows phone or windows 10 app, i would love the ability to install the app on my windows phone as well as have app specific notifications on my computer through a windows 10 app. Review Source CG Carlos G. Network Administrator Automotive Used the software for: 6-12 months ### "Very efficient method of registering guests." July 12, 2017 5.0 It has enhanced our security process of our facility by helping us anticipate our visitors. Pros It's easy to use. It has helped us streamline and control who has access to our facility. I like the SMS and email feature that notifies the host when their guests check in. It saves trees. We incorporate a visitor agreement in the sign-in process that used to be a paper copy. Cons Guests can forget to "Sign Out". Perhaps an email and /or SMS message can be sent to hosts if their guests are still "Signed In" after a certain period of time. Review Source AB Aaron B. IT Consultant. Information Technology and Services Used the software for: 2+ years ### "Envoy is used at all of our sites for sign in an delivery. I admin this." April 27, 2018 5.0 Envoy guest tracking is perfect for recording who was here, when, and to see who. Plus the package tracking on top of that tells us what arrived and notified directly through Slack channel so there is no delay. Information and accountability. Pros Simplicity. The Envoy system has great features and is able to handle all that we would ask of it. However, even with all these pieces, it is still very easy to admin and get setup and working. Cons I don't have any known issues with Envoy. The product works with almost no issues or need to call support. For an IT team this is a dream come true scenario. Review Source AE Adam E. Real Estate Used the software for: 6-12 months ### "Great first impression in the office, huge help for the office experience." August 20, 2016 5.0 We have 7 floors at our HQ and Envoy is a life saver for tracking people down! We also use for our smaller single floor offices so that our receptionist and office team can focus on making sure our guest is taken care of instead of trying to find their hosts who could be in meetings, or away from their desks. Especially great if your office doesn't have traditional office phone setups. Pros Sleek interface, syncs with Google Apps, pre-registration is huge for our making sure our guests don't have to wait to check-in. Cons Wish they had a package notification feature! But the current features work great! Review Source OP Owen P. Lead System Administrator Information Technology and Services Used the software for: 1-2 years ### "Best, modern visitor registration solution for small business, enterprise, and edu/non-profit orgs" August 26, 2016 5.0 We use Envoy at multiple 100+ person organizations and have run into at many more, often much larger organizations. It is bar none the best visitor registration software out there, in all ways - it's cutting-edge, there's transparency, a steady stream of improvements, a lot of flexibility, etc. Great for registering folks at the office, or maybe registering people at conference/trade-show, and more. Talented and dedicated team. Can't recommend it enough. Review Source LG Laurel G. Manager Marketing and Advertising Used the software for: Less than 6 months ### "Envoy, My Front Desk Sidekick" August 3, 2017 5.0 Pros Envoy is the wave of the future for Reception. She is my virtual assistant. I am no longer subject to office hours and our visitors check-in schedule. I am free to move about the office, run errands and concentrate on other, more important parts of my job. Guests checking in have the option to input their name and other details which helps track and record visitor info. The check-in notification is instantly sent to the host with integrations including text and Slack. While it helps streamline the check-in process, the biggest benefit is to those front desk admins who are virtually chained to the front desk. It'll have you chanting "I'm free, I'm free!" I know I did :) Cons Only issue we've run into is with deliveries from FedEx or UPS that need a signature. It would be great if there was an option to virtually sign for packages...maybe one day! Review Source CH Cortney H. Recruiter Food & Beverages Used the software for: 6-12 months ### "Envoy review " November 27, 2018 5.0 Pros I honestly love Envoy! It is so easy to use and makes notifying the host of the visitor very easy. It is also very user friendly for whoever is using it and entering in information. Cons I really can't think of anything negative about this software. I wish more companies used it and I can see the moving towards it. Review Source Cari G. Talent Deparment Coordinator Computer Games Used the software for: 6-12 months ### "EASY and useful for the company" March 9, 2018 5.0 Pros i can use it fast and easily. I like the picture feature so that we know what the person who checked in look like. Cons I have not had a bad experience at all with the software. I suppose the time when I change it sometimes doesn't change it on the person who i sent it to. Review Source VR Verified Reviewer Account Executive Used the software for: 2+ years ### "It was a super quick and easy process! " May 8, 2018 5.0 Quick and easy check in! Pros The tool is so fast and effective for checking visitors in. I like how the application guides you through the process in a simple, quick way. Cons This tool is simple and great for its current objective, but I am not sure how it can continue to innovate. Like what's next for Envoy? Review Source SP Sherial P. Freelancer Marketing and Advertising Used the software for: 2+ years ### "Envoy Review" December 26, 2021 5.0 The overall experience with Envoy was great! Pros liked the overall function of Envoy and the stamped time and date that left no guessing about incoming mail. Cons There is nothing at this moment that I disliked about the software. Review Source MG Matt G. Head of Recruiting Food & Beverages Used the software for: 1-2 years ### "Envoy! Simplifying out guest visits" June 29, 2018 4.0 I like Envoy but dunno if it's worth the cost. More of a luxury item. Pros I love that envoy allows us to ensure every guest has a process coming in and notification method for their internal visitor. For interviewers, it ensures our on sites are under NDA. This allows us to standardize our visits without having an office manager in every location. It always seems to be working and we rarely have a visitor unsure of how this works. Seems almost standardized for any office visit Cons For NDA's wish we had more control over sending this to specific google drives. It's very basic in features but does what it's supposed to - having a warmer intro (map, office overview, etc.) would be nice. Review Source TG Thomas G. IT Manager Machinery Used the software for: 1-2 years ### "APG Envoy Review" October 28, 2020 4.0 Using it Pros Envoy support representative helping me set it up. Cons Sign out feature needs to be easier to sign out after visiting the customer Review Source IA Idiomonsen A. Supervisor Security and Investigations Used the software for: 2+ years ### "Exceptionally great!" September 4, 2020 5.0 Super-friendly and easy to use Pros Well articulated and organised user inter-phase, with beautiful interactive features. Cons None that i´ve experienced since usage, if there be any. Review Source LS Liz S. Head of People & Culture Consumer Goods Used the software for: 6-12 months ### "Envoy is awesome.." November 25, 2020 5.0 Great experience so far Pros Envoy is easy to use amd us allowed us to mange a safe return to our office during Covid. We’ve been able to track attendance and limit numbers to ensure social distancing requirements are met. Cons There really hasn’t been any issues with using this at this point Review Source EB Eric B. IT Manager Food Production Used the software for: 6-12 months ### "Easy Peasy Checkin Squeezy" September 12, 2017 5.0 Pros The app and web interface is very easy to use and all of the features work as described. Everything is self explanatory and it is easy for everyone who uses it. Cons The cost is a little higher than other systems out there. I can't think of anything else that would qualify as a con. Review Source AA AJ A. Senior Incident Management Officer Security and Investigations Used the software for: 1-2 years ### "Best Application" March 14, 2021 5.0 Pros easy to use, friendly UI, Quick turnaround, Customised Interface Cons None, sometimes the server goes down, data storage abroad Review Source EC Erica C. Financial Coordinator Hospital & Health Care Used the software for: 6-12 months ### "It has been amazing." October 28, 2020 5.0 Overall I have had a wonderful experience and have enjoyed this software. Pros I like the ease and convenience. I like that I can export all visitors and track trends. Cons I don't like that I can only set one automatic sign out time. we have two groups would love the option to set multiple sign outs. Review Source SA Steiner A. Senior IT Operations Computer Software Used the software for: 2+ years ### "Excellent App" January 2, 2019 5.0 As Stan Lee would say... Excelsior! Pros Is very easy to use, very intuitive and with good help material Cons Didn't found any cons yet. So far I has been working as expected Review Source VR Verified Reviewer Direct Support Manager Utilities Used the software for: Less than 6 months ### "Excellent solution" December 9, 2016 5.0 Envoy has been a great solution for us, we opened a walk up tech bar which was very busy, we use Envoy to check in users (on an ipad) and display a waiting list on a monitor. It also exports to our reporting system. Pros Ease of use, ability to customize. Cons not all integrations there yet. Review Source FJ Felicia J. HR Assistant Used the software for: 6-12 months ### "As the front-desk person, I enjoy that the Envoy send an automatic message to the person to be= seen" March 8, 2018 5.0 Pros I like the sophistication, as well as the simplicity of Envoy. I recommend it to everyone I come in contact with at/outside of the company. Cons I don't like the pics are taken so quickly. As for females, we need an extra 5 second...lol to prepare for the pic. Review Source JP Joseph P. Operations Manager Computer Networking Used the software for: 6-12 months ### "The features & Functionality are great,but I was more impressed by the quick customer support " May 8, 2018 5.0 With this software I was able to get rid of paper sign ins. Along with this product I purchased an iPad with the stand so the whole check in process looks better and more professional. Pros The ease of use. I like how I can check immediately who is signing in and who is already signed in and edit any errors on the spot. Being able to put my company name on the display is a plus. Cons I can't think of any cons. This software does exactly what I need it to do. I am happy to go with paperless sign-ins. Review Source Similar Products Featured