--- title: "SalonUltimate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalonUltimate Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/143723/Salon-and-Spa-Ultimate/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SalonUltimate Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalonUltimate ## What is SalonUltimate? BookedBy is an all-in-one scheduling and business management platform built for beauty and service businesses where appointments and walk-ins need to work together. Unlike traditional scheduling software, BookedBy’s flexible booking technology helps businesses intelligently balance scheduled appointments, walk-in demand, staff availability, and wait times—helping maximize capacity, capture more visits, and create a better customer experience. From online booking, waitlists, and self check-in to payments, tipping, client engagement, team management, reporting, and automation, BookedBy connects the entire customer journey in one streamlined platform. Simple for staff and customers, yet powerful enough for complex multi-location operations, BookedBy is built to scale from independent businesses to franchise and enterprise brands with hundreds of locations. Book more. Stress less. With scheduling that works the way your business actually works. ## What is SalonUltimate used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Barbershop](https://www.capterra.com/barbershop-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $69 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalonUltimate 4.7 (23) VS. [4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $69 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (23) Ease Of Use 4.6 (3,689) Value For Money 4.0 (6) Value For Money 4.6 (3,298) Customer Service 4.7 (23) Customer Service 4.6 (3,318) ## SalonUltimate alternatives [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (1,449)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (296)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about SalonUltimate Overview ### Which roles and teams benefit most from SalonUltimate? SalonUltimate is most used by salon owners, co-owners, and owner-stylists who manage appointments, client records, staff schedules, and daily business operations. Salon managers, general managers, and operations directors use it to oversee front-desk activity and team performance, while HR consultants support workforce administration and scheduling processes. Answer based on 23 reviews Overview ### What company size and specific industries is SalonUltimate built for? SalonUltimate is designed for salons, barbershops, spas, and other service businesses, serving independent locations as well as growing franchises and enterprise brands that manage hundreds of locations. It fits small businesses and large multi-location operations in personal care and related service sectors. Features and Usability ### What are the key features of SalonUltimate? SalonUltimate offers appointment scheduling and booking management, calendar management, and wait list tracking for salon operations. It also includes CRM, client profiles, automated client communication, SMS and email reminders, point of sale, payment processing, inventory tracking, payroll and commissions, reporting, and multi-location support. Integrations ### Which third-party tools and platforms does SalonUltimate integrate with? SalonUltimate connects natively to QuickBooks Online and Sage Accounting for accounting and bookkeeping workflows. These two integrations cover the official catalog list and support basic financial data syncing between salon operations and accounting systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does SalonUltimate offer? SalonUltimate provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and setup steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does SalonUltimate offer? SalonUltimate provides email/help desk, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe the team as friendly, helpful, and quick to answer questions, with many noting prompt responses, personal guidance, and efficient issue resolution during setup, training, and everyday use. Answer based on 8 reviews ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) SalonUltimate includes all three features reviewers consider most important: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments through timely client notifications, allowing teams to manage daily operations with less manual work and deliver a more consistent customer experience. Confirmations/Reminders 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Client Database 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar For Salons and Spas 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Specific for use in spas and salons Inventory Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply SalonUltimate 83 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated client communication: Sends reminders, confirmations, and follow-ups via SMS and email. - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Communications: Supports email and text communications for marketing or feedback purposes. - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting and Analytics: Generates reports on the number of punch lists assigned to sub/contractors, the type of work that is noted in punch lists, and other actionable business insights. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Reviews Management: Track and monitor reviews of products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 4.0 (6) Emerging Brand $69.00 Flat Rate,Per Month Established Business (MOST POPULAR) $159.00 Flat Rate,Per Month Multi-Location Business $199.00 Flat Rate,Per Month Value for money 4.0 (6) 4.0 Based on 6 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (23) 4.7 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(18) 4(4) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful SM Salon Manager Salon Manager Used the software for: 3-5 years ### "Best Salon POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 I use Salon Ultimate every day and it's made clients check in and check out process so much easier along with reporting . Pros The transition to Salon Ultimate was easy along with being easier to use functionally . Cons NA i love it , my only down is that we didn't use it sooner. BL Brook L. Manager Used the software for: 3-5 years ### "Terrific ALL-IN-ONE Salon Spa management software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2022 Overall, I really enjoy using this software daily! Pros The software is so intuitive and easy to learn. Features are clearly designed for industry specific needs and new functions are always being added! Customer service is top notch! Cons The reports are clunky and the specific data I want in order to make informed business decisions is often not avaible. OW Owner Owner Used the software for: Less than 1 year ### "Cheap but not worth it." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 17, 2017 Over promised and under delivered. I guess this software was not intended for larger spas. The gift certificate tracking is lacking and the reports are incomplete. They have so much potential. I am very disappointed with the customer care and follow up. Pros The drag and drop appointment feature is very handy. The basic appointment booking is simple. Cons The reports need to be streamlined. There are so many to choose from and none that give me the. Inbred I need. SO Salon Owner Salon Owner Used the software for: Less than 1 year ### "Salon Owner's Perspective. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 1, 2022 The SW is robust and comprehensive, and easy to pick-up within a minimal period of time. They have great online chat and staff support. Pros It's intuitive and easy to pick up and become proficient in the feature and functions within the SW. Cons Client confirmation reports should be available to the receptionist to be effective in the role. OW Owner Owner ### "Salon Ultimate is the most advanced software I have come across" 5.0 March 14, 2014 I have had the pleasure of being a salon owner since 1993. During the past 21 years salon and spa software has evolved enormously. I have seen many software companies' come and go. In the past we simply needed a cash register. Those days are long gone. Today we require more than just a point of sale at the front desk. We need a tool that can help us manage our business and our clientele history. There are many software choices but for us the decision was clear. Salon Ultimate is the most advanced software I have come across and it becomes more robust with every update. There are new and improved features that are integrated directly to our 8 workstations on a regular basis. These features are designed to make the job of a salon coordinator and salon owners substantially easier. The features in Salon Ultimate are very extensive. They include POS, appointment book, reports, ability for staff to see their schedules on their mobile devices and much more. Marketing and reliability, scheduling and detailed reports are just the core features. We actually save money in the long run with Salon Ultimate's automated email confirmations, online booking, professional guidance and email marketing capability. The service is web based and I review activity from home, confirm appointment requests and even train staff remotely. The most recent bonus was the construction and launching of a mobile app to our website. What other company will give you that? Did I mention that they recommended a firm to build our interactive website and linked the interphase with our network? This makes appointment requests and gift card sales easy to log, track and process directly into our daily sales report. Another important relevant aspect is the exceptional customer service provided by Salon Ultimate. The knowledgeable staff goes above and beyond my expectations. They are always helpful and attentive to our needs, concerns and questions. The staff at Salon Ultimate is not only software designers, they are considered to be our business partners and friends. They advise us, based upon 20 years of experience in the beauty industry, be it hardware decisions, software tutorials or business practices. I can't express highly enough our appreciation for Salon Ultimate. I would recommend the service, software and relationship that we have come to know and trust to anybody looking for the best in salon and spa software. OW Owner Owner ### "Forever thankful and Loyal" 5.0 March 15, 2014 One of the hardest/scariest things for a Salon and/or Spa to do is change their booking software... It can be a total nightmare especially for an established business. One day off line could cost thousands. My Salon and Spa Opened in September of 2012 using another companies software for booking, by November we knew we needed another system:( From lack of training, support and a non user friendly system we knew that handling our hopes for a high volume of clients would be impossible. By chance a week later a Salon and Spa Ultimate representative walked through our doors and presented us with a brochure highlighting the benefits of their software and company support, including a personal in house 1 on 1 set up! We were sold.... By December 1st we were up and running, incredible! Not only were we able to get personal training and were able to learn to operate it in record time there were so many additional features that have helped grow and organize my businesses, and they keep coming up with more! I wholeheartedly believe that Salon Ultimate has directly increased our sales and profitability, as a new business owner I couldn't have asked for more. We even won Best Salon and Spa in our area our first year in business! I am always able to contact a REAL person every time I call with a question and its usually someone I have talked to before, always kind, professional, helpful and direct. My question can usually be answered or the problem fixed within seconds.... I feel confident calling in the middle of processing a ticket with the client standing in front of me ( a notoriously stressful moment) Because I know they will answer right away! Customer service is what makes my business different and stand out from others and I am so happy that Salon Ultimate runs their business the same way. Forever thankful and Loyal OW owner owner Used the software for: Less than 1 year ### "Children's Salon" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2023 Good. \[sensitive content hidden\] have been very good at trouble shooting Pros POS functionality, I like being able to remote in. Cons difficulty setting up promotions. Using the app has been a little difficult. PR Principal Principal ### "Salon Ultimate is the true 'all-in-one' software that gives you a real pulse on your business." 5.0 May 17, 2017 In a time where software is highly competitive it is easy to fall prey to an 'over-promised & under delivered' product. Salon Ultimate is NOT that product. Not only is it a well thought out user friendly system, it is a system that will help grow and evolve WITH your business. The entire process from initial questions, to training, to cumbersome database conversion, to actual implementation was incredibly smooth. The salon I spearheaded migration for had a 15 year database and 2 locations (not a small conversion). The Salon Ultimate team was available and ready for the whole process. They were honest about challenges and supportive and thorough with all questions and concerns from the salons. To be able to synergistically run an appointment/POS management system as well as marketing/prospecting and online booking tools in one program shows that they are in tune with the busy operations and needs of a salon while simplifying important elements that will enhance your business. If you're looking for a product that offers excellent software and backs it up with fantastic customer service, this is the software for you. Thank you Alex & Salon Ultimate team! OW Owner Owner ### "I have nothing but good things to say about Salon and Spa Ultimate" 5.0 March 15, 2014 I have nothing but good things to say about Salon and Spa Ultimate. We upgraded our 12 Salons to Salon Ultimate and are very happy with the results. Their program fits our needs in that it works well with our payroll program, offers a simplified mailing system, allows the ability to create a "loyalty" rewards system for our clients, a much improved marketing program, our salons can now access each other for client history and formulas and gift cards, which they couldn't do before. It also offers a greater security and monitoring system as well as a more efficient way for updating and changing our inventory. Having everything on the cloud allows us to keep all our data and peace of mind should a computer ever crash. During our conversion/consolidation, Sean Maney and his staff were superb! They were accessible at all times, worked very well with my staff, answered all questions and kept us informed of what was happening and when. My staff and I look forward to our continued working relationship with Salon and Spa Ultimate. OW Owner Owner ### "They were not selling us a computer program. They were making us a part of their company." 5.0 March 23, 2014 We researched several POS and scheduling systems before deciding on Salon & Spa Ultimate. Many systems had very similar features, but Salon & Spa Ultimate included several which were "add-ons" in other systems. This made our choice from a financial standpoint. What really separated Salon & Spa Ultimate from the competition was the people behind the product. They were not selling us a computer program. They were making us a part of their company and their passion. You could hear the excitement in their voice when they explained their features and their upcoming enhancements. This passion for the product was evident in every person we spoke to in the company. We've seen our business grow every month through the reporting tools. Every new client comments on the email reminders and the ease of booking online. Our stylists offer a unique and beautiful experience, but Salon & Spa Ultimate keeps us organized and adds the final professional touch that separates us from the competition. [View all Reviews](https://www.capterra.com/p/143723/Salon-and-Spa-Ultimate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ZENOTI vs SalonUltimate](https://www.capterra.com/compare/131057-143723/ZENOTI-vs-Salon-and-Spa-Ultimate)