--- title: "SalonUltimate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalonUltimate Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/143723/Salon-and-Spa-Ultimate/" page_type: "product" language: "en" --- # SalonUltimate Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SalonUltimate ## What is SalonUltimate? BookedBy is an all-in-one scheduling and business management platform built for beauty and service businesses where appointments and walk-ins need to work together. Unlike traditional scheduling software, BookedBy’s flexible booking technology helps businesses intelligently balance scheduled appointments, walk-in demand, staff availability, and wait times—helping maximize capacity, capture more visits, and create a better customer experience. From online booking, waitlists, and self check-in to payments, tipping, client engagement, team management, reporting, and automation, BookedBy connects the entire customer journey in one streamlined platform. Simple for staff and customers, yet powerful enough for complex multi-location operations, BookedBy is built to scale from independent businesses to franchise and enterprise brands with hundreds of locations. Book more. Stress less. With scheduling that works the way your business actually works. ## What is SalonUltimate used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Barbershop](https://www.capterra.com/barbershop-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $69 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalonUltimate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salonultimate.com/&name=SalonUltimate) ## SalonUltimate Overview Updated August 2026 AI summary Salon Ultimate is a cloud-based solution for small, midsize, and enterprise businesses needing appointment scheduling, calendar management, and client management, with integrated point of sale, inventory, and marketing tools. Designed for organizations in service-based categories, it also offers features such as online booking, employee management, loyalty programs, and multi-location support across web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalonUltimate 4.7 (23) VS. [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $69 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (23) Ease Of Use 4.6 (3,651) Value For Money 4.0 (6) Value For Money 4.6 (3,260) Customer Service 4.7 (23) Customer Service 4.6 (3,280) ## SalonUltimate alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (278)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about SalonUltimate Overview ### Which roles and teams benefit most from SalonUltimate? SalonUltimate is most used by salon owners, co-owners, and owner-stylists who need to manage appointments, client records, payments, and daily business performance. General managers, salon managers, and operations leaders benefit from scheduling staff, tracking workflows, and overseeing front-desk efficiency, while consultants and principals use it to support smoother business administration. Answer based on 23 reviews Overview ### What company size and specific industries is SalonUltimate built for? SalonUltimate is designed for salons, barbershops, spas, and other service businesses, from independent locations to growing franchises and enterprise brands managing hundreds of locations. It fits small operators as well as larger multi-site companies that need software for appointment-based personal care services. Features and Usability ### What are the key features of SalonUltimate? SalonUltimate offers appointment scheduling and booking management, calendar management, and wait list management for salon operations. It also includes client management tools such as CRM, client profiles, and client database, plus communications features like confirmations/reminders, SMS messaging, email marketing, and automated client communication. Payments, POS, inventory tracking, and reporting are also included. Integrations ### Which third-party tools and platforms does SalonUltimate integrate with? SalonUltimate integrates with 2 third-party accounting platforms: QuickBooks Online and Sage Accounting. These integrations connect SalonUltimate to common bookkeeping and financial management tools used by salons to track transactions and reconcile records. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does SalonUltimate offer? SalonUltimate provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for reviewing features and setup steps as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does SalonUltimate offer? SalonUltimate provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe support as friendly, attentive, and quick to respond, with staff often helping right away, answering questions promptly, and resolving issues efficiently during setup, training, and day-to-day use. Answer based on 8 reviews ## Features AI summary Based on 2,154 Salon reviews Capterra reviewers point to these as the salon features buyers care about most: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Salon Ultimate supports all three of the top features reviewers prioritize: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services efficiently, keep staff calendars organized, and reduce missed appointments, allowing teams to manage daily operations more effectively and deliver a smoother client experience. Confirmations/Reminders 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Client Database 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar For Salons and Spas 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Specific for use in spas and salons Inventory Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply SalonUltimate 83 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated client communication: Sends reminders, confirmations, and follow-ups via SMS and email. - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Communications: Supports email and text communications for marketing or feedback purposes. - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting and Analytics: Generates reports on the number of punch lists assigned to sub/contractors, the type of work that is noted in punch lists, and other actionable business insights. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Reviews Management: Track and monitor reviews of products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 4.0 (6) Emerging Brand $69.00 Flat Rate,Per Month Established Business (MOST POPULAR) $159.00 Flat Rate,Per Month Multi-Location Business $199.00 Flat Rate,Per Month Value for money 4.0 (6) 4.0 Based on 6 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (23) 4.7 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(18) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CA Connie A. owner Consumer Services ### "Children's Salon" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 24, 2023 Good. \[sensitive content hidden\] have been very good at trouble shooting Pros POS functionality, I like being able to remote in. Cons difficulty setting up promotions. Using the app has been a little difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Brook L. Manager Consumer Services ### "Terrific ALL-IN-ONE Salon Spa management software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2022 Overall, I really enjoy using this software daily! Pros The software is so intuitive and easy to learn. Features are clearly designed for industry specific needs and new functions are always being added! Customer service is top notch! Cons The reports are clunky and the specific data I want in order to make informed business decisions is often not avaible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Diane J. Salon Owner Consumer Services ### "Salon Owner's Perspective. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 28, 2022 The SW is robust and comprehensive, and easy to pick-up within a minimal period of time. They have great online chat and staff support. Pros It's intuitive and easy to pick up and become proficient in the feature and functions within the SW. Cons Client confirmation reports should be available to the receptionist to be effective in the role. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Christian R. Salon Manager Hospitality ### "Best Salon POS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2022 I use Salon Ultimate every day and it's made clients check in and check out process so much easier along with reporting . Pros The transition to Salon Ultimate was easy along with being easier to use functionally . Cons NA i love it , my only down is that we didn't use it sooner. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) No my choice our corporation did it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Betty L. HR Consultant ### "Easy to implement and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 19, 2018 Pros The implementation went well, it was easy to learn and training went smoothly. I had very little complaints Cons Well, there were some extra features we wanted to add but the price for each were too much so we passed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Betty L. HR Consultant ### "Fun to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 3, 2017 Pros I liked the layout of all the tabs and finding what you needed was not too difficult, and it was easy to train staff Cons The implementation was a bit of a challenge, we had some trouble transferring data from our old system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Danielle A. Owner Retail ### "Cheap but not worth it." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 2, 2016 Over promised and under delivered. I guess this software was not intended for larger spas. The gift certificate tracking is lacking and the reports are incomplete. They have so much potential. I am very disappointed with the customer care and follow up. Pros The drag and drop appointment feature is very handy. The basic appointment booking is simple. Cons The reports need to be streamlined. There are so many to choose from and none that give me the. Inbred I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FB Falo B. owner stylist ### "I am switching from another software and super excited to get started with Salon and Spa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 5, 2015 I have been so impressed with the customer service and personal time invested by the employes. I am very specific about the features that I require. I have looked into many software's and Salon Ultimate is the only Salon software that was able to provide me with every, I will say it again "every" feature I have been looking for. Super excited to get started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Charleen S. General Manager ### "I only need one word: AMAZING" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 7, 2015 Easy to use, easy to find what/where you need to do something, customer service via chat, email or phone.....so friendly and helpful. All the staff seem to really be proud of the company they work for! I've even spoken to one of the owners but would never have know it until I asked because he was so humble. I've used Millennium, Salon Biz and Booker and NOTHING is like Salon and Spa Ultimate. The software developers have clearly worked in the industry and know what is actually needed in the trenches on a daily basis. (And thank you for that!) It truly lives up to it's name! I HIGHLY recommend Salon and Spa Ultimate!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jada C. Principal ### "Salon Ultimate is the true 'all-in-one' software that gives you a real pulse on your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 16, 2015 In a time where software is highly competitive it is easy to fall prey to an 'over-promised & under delivered' product. Salon Ultimate is NOT that product. Not only is it a well thought out user friendly system, it is a system that will help grow and evolve WITH your business. The entire process from initial questions, to training, to cumbersome database conversion, to actual implementation was incredibly smooth. The salon I spearheaded migration for had a 15 year database and 2 locations (not a small conversion). The Salon Ultimate team was available and ready for the whole process. They were honest about challenges and supportive and thorough with all questions and concerns from the salons. To be able to synergistically run an appointment/POS management system as well as marketing/prospecting and online booking tools in one program shows that they are in tune with the busy operations and needs of a salon while simplifying important elements that will enhance your business. If you're looking for a product that offers excellent software and backs it up with fantastic customer service, this is the software for you. Thank you Alex & Salon Ultimate team! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143723/Salon-and-Spa-Ultimate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ZENOTI vs SalonUltimate](https://www.capterra.com/compare/131057-143723/ZENOTI-vs-Salon-and-Spa-Ultimate)