Who Uses This Software?

SwiftCase helps thriving businesses, swamped by growing demand, automate and organise, to focus on what matters. Loved by 1000s of users across Insurance, Finance, Legal, Service & Contractor sectors.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.64/month/user
    See pricing details
  • Pricing Details
    Lite, Startup, Professional, Premium & Enterprise to fit your business.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • LivePoint
  • www.swiftcase.co.uk
  • Founded 2013
  • United Kingdom

About SwiftCase

Customers expect excellent service, 24/7 access and their data to be secure, all at a competitive price, or they will switch to your competitors. By automating your business processes, and managing your tasks with SwiftCase, you can focus on keeping your customers happy, while growing your business. With faster processing, secure, role-based access, enhanced tracking and flexible reports, you can reduce errors, hit your SLAs and reduce costs through digital transformation with SwiftCase.


SwiftCase Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking

SwiftCase Reviews Recently Reviewed!


Great Platform Great Service

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Swiftcase helped us improve productivity, stripdown and simplily processes. Swiftcase safety and security. With automation of emails and workflows that can be created Swiftcase (Livepoint) are the people to have on board.

Cons: I can't fault this Software, we got this as a basic shell now it is fully adapted to our working day.

Overall: My overall experience with Livepoint has been great. Working with the Team makes this Software alone valuable. Swiftcase are always great at maintaining a reliable system and are very happy to invest time improving business processes.

Well done Guys

Happy Customer

Swiftcase

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Ease of use and how easy it is to navigate around the system

Cons: there is not really anything that i like least as it is adapted to our requirements

Overall: I have found swiftcase to very adaptable anything that we have come up with as a requirement for the software to do our business needs have been met on every occasion

It has been good, very responsive to requests when made

Aug 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customisable workflows have been invaluable to our business. We could not run our business without this software.

Cons: Sometime the view is a little restrictive, but in the main the software is brilliant. We would like to see a development of the MI.

Great software easy to use and navigate would recommend

Jun 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support team is on hand to help you. Very willing to tailor the platform to our needs. The system fits perfectly in our line of business.

Overall: Speed up workflow and help admin teams process their work.

Has given our company a significant edge over the competition.

Nov 11, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: We've been using Swiftcase since the early part of 2015. It started off very effective in our main departments so we have introduced it across the company. We like the relatively simple & clean approach meaning we can automate much of our work. Updates come fairly regularly & improve the system each time.

Traffic Light feature along with email & text reminders

Jun 23, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Because each project is unique, having the traffic light system is vital in ensuring a job runs smoothly and no workflow steps are missed. Even better that when a job is coming close too, or just over a due by date, each team member is automatically notified via text and email".

Allocating care workers to elderly patients using the location proximity feature is really useful!

Jun 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It allows for quicker response times and saves on care workers traveling further distances, which links directly to reduced mileage and salary costs

Nathan Liddle

Office Manager at Outreach Sefton

Technical Support

Jun 23, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Tom in support was really helpful, he responded well within the SLA time and guided me in the right direction! Thanks Tom!"

SwiftCase works a treat!

Jun 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: love the R.A.G feature that ensures we don't miss jobs or deadlines.

Capterra work flow

Jun 22, 2015
3/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: As a workflow management solution, I found SwiftCase relatively easy to use. Obviously there is a learning curve getting used to a new solution, although by using SwiftCase I was able to reduce administration time and make workflow processes more efficient

Sam Jbarah, Senior Quality Engineer at Qatar Petroleum.

Audit Log Feature

Jun 23, 2015
3/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Audit log feature is so easy to use and records every system event! This is a must for compliance!

Chris Blake, Improvement Specialist at ABB