SwiftCase

4.5 / 5 9 reviews

Who Uses This Software?

UK-based SMEs from a range of industries, such as Healthcare, Finance, Insurance, Legal, Marketing, Construction (and more) who want to automate their business processes, saving time and money.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • LivePoint
  • www.swiftcase.co.uk
  • Founded 2013
  • United Kingdom

About SwiftCase

SwiftCase is a powerful, scalable business platform, designed to automate the workflows that make up your day-to-day business. Leave behind working from spreadsheets, word documents and emails by centralising all of your business processes in one place. SLA chasing ensures that your targets are met on time, automatically alerting staff to deadlines. Providing a clear framework to guide you towards your goals, SwiftCase helps you to maintain high working standards and growth over the long term.


SwiftCase Features

  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

SwiftCase Reviews Recently Reviewed!

It has been good, very responsive to requests when made

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customisable workflows have been invaluable to our business. We could not run our business without this software.

Cons: Sometime the view is a little restrictive, but in the main the software is brilliant. We would like to see a development of the MI.

Great software easy to use and navigate would recommend

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support team is on hand to help you. Very willing to tailor the platform to our needs. The system fits perfectly in our line of business.

Overall: Speed up workflow and help admin teams process their work.

Has given our company a significant edge over the competition.

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We've been using Swiftcase since the early part of 2015. It started off very effective in our main departments so we have introduced it across the company. We like the relatively simple & clean approach meaning we can automate much of our work. Updates come fairly regularly & improve the system each time.

SwiftCase works a treat!

Jun 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: love the R.A.G feature that ensures we don't miss jobs or deadlines.

Allocating care workers to elderly patients using the location proximity feature is really useful!

Jun 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It allows for quicker response times and saves on care workers traveling further distances, which links directly to reduced mileage and salary costs¿

Nathan Liddle
Office Manager at Outreach Sefton

Technical Support

Jun 23, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tom in support was really helpful, he responded well within the SLA time and guided me in the right direction! Thanks Tom!"

Traffic Light feature along with email & text reminders

Jun 23, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: ¿Because each project is unique, having the traffic light system is vital in ensuring a job runs smoothly and no workflow steps are missed. Even better that when a job is coming close too, or just over a due by date, each team member is automatically notified via text and email".

Audit Log Feature

Jun 23, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: ¿The Audit log feature is so easy to use and records every system event! This is a must for compliance!¿
Chris Blake, Improvement Specialist at ABB

Capterra work flow

Jun 22, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: ¿As a workflow management solution, I found SwiftCase relatively easy to use. Obviously there is a learning curve getting used to a new solution, although by using SwiftCase I was able to reduce administration time and make workflow processes more efficient¿
Sam Jbarah, Senior Quality Engineer at Qatar Petroleum.