# Teamwork Desk Pricing 2026 | Capterra

> Learn more about Teamwork Desk pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/143754/Teamwork-Desk/pricing

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# Pricing for Teamwork Desk

[4.4 (143)](https://www.capterra.com/p/143754/Teamwork-Desk/reviews/)

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## [Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** Not provided by vendor

**Discount:** By Plan Frequency

### Starter

$10.5

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Starter plan includes:

-   Free Help Docs Site
-   Teamwork Integration
-   Unlimited Inboxes

### Pro

$18.75

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Pro plan includes:

-   Time Tracking
-   Triggers
-   Two-Factor Authentication

### Premium

$36.75

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Premium plan includes:

-   Business Hours
-   Customer Happiness Ratings
-   Custom Fields
-   Full Reporting

### Enterprise

Contact Vendor for Pricing

**Pricing Model:** Other

Enterprise plan includes:

-   HIPAA Verified
-   Priority Support

## Popular alternatives to [Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/)

Looking to learn more about Help Desk software similar to Teamwork Desk? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

by Zendesk

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Starting Price:$39/month

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by Freshworks

[4.5 (3420)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting Price:$19/month

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[Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Starting Price:R$35/month

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price:$15/month

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by Freshworks

[4.5 (704)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price:$19/month

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[View all alternatives](https://www.capterra.com/p/143754/Teamwork-Desk/alternatives/)

## What do others say about [Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/) pricing?

Pricing Rating

$

$

$

$

$

Value For Money[4.5(143)](https://www.capterra.com/p/143754/Teamwork-Desk/reviews/)

Pros

Cons

[Read All 143 Reviews](https://www.capterra.com/p/143754/Teamwork-Desk/reviews/)

Read Full Reviews Below

Gladys M.

Support Specialist

Information Technology and Services, 51-200 employees

Used the software for: 2+ years

**

Overall Rating

4.0

**

Ease of Use

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

November 18, 2022

"It's practical!"

**Pros:** I like how it keeps us organized within the different divisions of the company. You are able to collaborate with others on certain inboxes as long as you have access.

**Cons:** Sometimes if there is someone attached to the previous email and you no longer want them on the thread it seems to be uncertain whether or not they will see the following emails.

Lucas B.

PM

Hospital & Health Care, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

1.0

**

Ease of Use

5.0

Customer Service

3.0

Features

3.0

Value for Money

3.0

Reviewer Source

Source: Capterra

April 28, 2022

"Too many major issues. Would be perfect otherwise, easy to use, beautiful interface."

**Overall:** The customer service team offer fast and friendly responses. I really hope they sort out the cons, otherwise we will have to go elsewhere.

**Pros:** easy to use, beautiful interface, lots smarts... seemingly does everything you need and more.

**Cons:** • No integration between Desk and Teamwork CRM Companies/contacts which is absurd. • If a spammer contacts our desk, a customer/contact is permanently created, issue raised a year ago and not fixed. Our client database is a now mess, it cannot be maintained due to these spam contacts. • No way to archive a customer who has left. If customer is deleted, all ticket history is deleted. • Reports constantly fail to load in dashboard.

**Alternatives Considered:** [Jira](https://www.capterra.com/p/19319/JIRA/)

**Reasons for Choosing Teamwork Desk:** Because Teamwork has Projects and CRM... however the integration between Desk and CRM is basically non-existent, Companies and contacts are not integrated, as such there is no benefit of having both our Desk and CRM with Teamwork.

[Read All 143 Reviews](https://www.capterra.com/p/143754/Teamwork-Desk/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)