12Return

12Return


4.5 / 5
3 reviews

Who Uses This Software?

12Return creates cloud-based software that enables brands in any industry to transform their reverse supply chain and to manage the challenges of product returns in a changing economy.


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • 12Return
  • 12return.com
  • Founded 2014
  • Netherlands

About 12Return

12Return creates cloud-based software that enables brands in any industry to transform their reverse supply chain and to manage the challenges of product returns in a changing economy. 12Return is the technology solutions provider that offers complete Return-to-Value capabilities for the reverse supply chain. 12Return streamlines the customer return journey, the operations process in your return center, and the revalue of returned products.


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12Return Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management

12Return Reviews


Easy to use RMA Software!

Jun 29, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: When we were looking for easy to use RMA software, we touched base with 12Return. After a few conversations and a demo we were convinced we would improve RMA process right away. Because our IT agenda was too full for another implementation project, we did start with the portal of 12Return. Ever since we are still using their portal because it's working very smooth.

Since the start of 12Return we got back our grip on this process and more gained insights about our returns.

With the quick support of 12Return we were able to get up to speed in a few days!

Vendor Response

by 12Return on June 29, 2015

Thanks for this kind review!

12return works well for us

Jun 30, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: we've started using the software of 12return ~1 year ago, and after soem initial hickups it is workign well for us.

They have integrated their system with our distribution partner, which was a great support for us.

I can certainly recommend 12RETURn to other

Vendor Response

by 12Return on June 30, 2015

Thanks for your kind review Matthijs.

Great extension

Jul 01, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Working now for a year with the 12return extension, and it works perfectly. Besides that communication with company goes great aswell. Feel free to contact me in order you need advise!

Vendor Response

by 12Return on July 01, 2015

Thanks for this nice review about our returns solution for Magento.