Who Uses This Software?

Small business owners with 1-10 employees as well as freelancers and contractors


Average Ratings

180 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
    See pricing details
  • Pricing Details
    go up to $125/mo for 1000 document submissions
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Shoeboxed
  • www.shoeboxed.com
  • Founded 2007
  • United States

About Shoeboxed

Shoeboxed is easiest way for your business to track expenses. Submit receipts using their mobile app, eReceipt uploader, or prepaid mail-in envelopes. Shoeboxed then scans, data enters, and categorizes everything into a secure, searchable online account that is accepted by the IRS. Plans start at $15 per month.


Shoeboxed Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • For Government
  • For Nonprofits
  • Fund Accounting
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Shoeboxed Reviews Recently Reviewed!


simplicity

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: integration between paper receipts and spreadsheets. it is awesome to have a place to toss weird papers that i want documented but otherwise would pile up and be unsearchable

Cons: business cards once recorded do not provide a cvs spreadsheet with all forms of contact information (address, phone, and email)

I use Shoeboxed to help my employer reconcile receipts. The software is easy to use.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can block out certain categories of receipts when looking for a specific item. This makes it easier for me to find a certain receipt when it is missing.

Cons: I don't like how many notifications pop up at the top of the screen. They pop up whenever I change something and can be distracting.

Easy and convenient

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's nice to be able to get rid of my receipts and trust that all the information is still in one place.

Cons: It's not always clear to me what is deductible and what isn't. It would be great if the app had tutorials for users that helped us determine how to classify our receipts.

Easy to use- great to save and file then throw away those receipts!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Makes it easy to organize your tax receipts as you go. Just open the app, click a picture and choose which category. No more keeping an actual shoebox of receipts that you have to sort through!

Cons: If you don't pay for the premium membership then you have to manually choose the category, etc. to file the receipt under.

The core functionality is good, but it's lacking in ways that should have been fixed long ago.

May 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to track my expenses, as well as categorizing them. Being able to attach photos of the receipts to cut down on paperwork and storage.

Cons: It's lack of development over the years and inability to learn from the data you enter. It still defaults to USD when 99% of my receipts are in Canadian dollars.

The app is easy and intuitive, I feel like anyone can understand and use it!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is not cluttered and is clean which makes navigation a breeze. App does exactly what I need it do. I am a pet sitter and I use the app to track my mileage when visiting my clients.

Cons: When saving a trip under the mileage tracker it can be slow at times to log the trip so I'm sitting there waiting to verify the trip was properly saved. Once in a great while it might not save the trip at all so it would be amazing if I could enter a trip manually.

Overall: Ease of use for tracking my miles.

Excellent Receipt Tracker

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Exceptional value. Shoeboxed does a good job with receipt tracking. Excellent search and report functionality.

Cons: Paid processing is not reliable for clients outside of the US. Receipts in foreign currencies are often identified in USD which can create some reporting issues.

Very easy to use, keeps my finances organized

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shoeboxed is very easy to use, I like that I can keep track of all my receipts and search for them easily if I ever need to look at one again.

Cons: Sometimes it glitches and doesn't save the category section, also has a hard time loading the images.

So easy to use!

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love that I can easily store all my receipts. Easy to manage my business, home, and tax documents.

Cons: I wish it was easier to manually enter all receipt information from the phone app instead of having to logon to the computer.

I enjoy using shoeboxed app for the last 2 years. It has made keeping receipts easy and organized.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to look at the receipts I have submitted in the various time frames. Monthy/yearly. I also like the ability to categorize the expenses and print reports for each category. This has made keeping track of expenses easier and the ability to have all the necessary information for my accountant at tax time easier to review and ensure expenses are not missed.

Cons: I don't like not having the ability to review the receipts as category and generate reports from the mobile app.

A valuable asset for record keeping and expense tracking

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Very simple and intuitive to use. Very handy reports and the Magic Envelope is such a cool useful feature for me.

Cons: The cost could come down a bit. The software and customer service are amazing so no complaints there.

Easy to grasp. Mostly reliable.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I only use the mileage tracking. The option to export the results into Excel spreadsheets makes expense reports very convenient.

Cons: Sometimes the mileage tracking doesn't work. I'll go somewhere 10 miles away, and the system will only pull up the last .1 miles.

Overall: easy and convenient mileage tracking.

Fast and easy!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It takes care of my receipts for my home business.
It is fast and easy to use.
Free is good too!!

Cons: None I haven't seen any cons to the system. It is fast, easy and keeps great record of my mess of receipts!

I dont use often

May 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: It is easy to use . I like most being able to easily save by category to go back later to change it if i need tooo

Cons: I do not care for the Learning curve. I would use it more if i knew what to do but i do not so i do not use it often.

Capterra-loader

Shoeboxed has helped cut down cost, time, and errors associated with tracking employees' purchases!

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that Shoeboxed is so simple, it took me less than 5 minutes to understand the entire process and all the features. Uploading is so easy, and I know that my information will be digitized correctly because every receipt is human verified--so I don't have to spend time double-checking. Shoeboxed also makes finding a specific receipt easy by allowing the user to search by date, vendor, category, payment method--and more! Since using this software, my company has seen a significant decrease in the amount of lost receipts, unapproved employee purchases, and time wasted by administrators compiling monthly credit card reports.

Cons: There are a few functionality/user friendliness issues, albeit very minor. First, we've noticed that the iPhone app is better quality than the Android one. There are more features available (like creating and choosing custom receipt categories), the design looks more modern, and editing is easier. Second, when on the desktop website, selecting multiple receipts over a long stretch of time can be a hassle because it will not allow you to combine selections on different pages. For example, I cannot make a report that contains newer receipts and more than 100 receipts ago, because that would require me to move to page 2, and my previous selections would be lost. Lastly, I feel like my price of a month is a little steep for only having one user and less than 50 receipts a month.

Overall: Time and cost effectiveness!

ok.. needs some tweaks

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: able to generate an excel sheet from the app. take photos to catalog my receipts with ease. I like the options you can chose to categorize the receipts.

Cons: not able to delete items easily.. takes receipts from Gmail which are not actually receipts. should be able to mark as "expensed" when the receipt is paid. how about foreign currency?

Capterra-loader

Extremely satisfied with the app; it's user interface and speed of processing. Great Functionality.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how data is transcribed and rapidly updated in the app. I enjoy how I can one-click the addition of a scan business card directly into my address book. I like how I can export reciepts to make it faster to complete expense reports. i like the human touch of the support staff.

Cons: Within the app I scan a card or reciept to process, then it also shows up (for me) in my Photos on my phone, notebook, cloud account. Once I've confirmed I have the info captured, I know have to go into my photos app and delete those pics.

Very Helpful for a Small Business!

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I don't have to think about it since it's connected to my Google email account. Almost all of my receipts go through email. Copies of the receipts online are nice to have when needed. The reports have been useful for my accountant at tax time, it saves me a lot of time.

The iOS app is very easy to use too for my offline receipts.

Cons: I'd like to get notifications if Shoeboxed thinks an email should have a receipt and doesn't or where problems occur. The Google Mail plugin sometimes misses receipts and the only way I can tell is if the "Shoeboxed" label hasn't been applied to it. I'd rather take care of these ongoing instead of at the end of the month trying to track down old emails. If I were able to get notifications, I could automate the process of forwarding certain emails back to Shoeboxed.

I'm on the 'Free' tier (Since 2014) and have gotten a lot out of the service for free. I haven't used the mileage tracker on the iOS app though. To get me to subscribe to the 'Lite' tier, I don't need anything else but what I mentioned above - an error notification to act as a failover.

Overall: Accounting. I have difficulty keeping track of my documents and receipts and you've covered me for several years.

Very useful tool for tracking and storing receipts. Needs ability to save various reports.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Scans and reads multiple receipts at once via ScanSnap. Categorizes based on credit card number (though not always accurately).

Cons: Needs 1) ability to import directly into Quickbooks Desktop, and 2) needs more robust reporting tools. Can't save and reuse reports based on various search criteria.

Overall: storage and search capability

Essential for my document and receipt organization..

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes my life easier and more efficient. The software is intuitive and helps expense report generation and tax reporting.

Cons: I am not sure I know of anything! Perhaps the batch editing features could be easier and with less lag.

Overall: Tax reporting and expense report generation is now painless. Saves so much time and organization. Love it.

Easy to use, user friendly website and great customer service

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy how easy it is to send the receipts off and have them returned.
I like how easy it is to search for the receipts you have sent in.
Customer service is always very helpful and I appreciate that you have a live chat option
I like the new feature of being able to update the types of payments

Cons: I struggle with the restrictions of the receipts that can be sent it. When I email a pdf across and I look for that receipt in the system, the receipt will just be blank and shows nothing. I also sometimes forward email receipts and get an email back saying it's invalid but the receipt has been processed.
I would like for the system to work with more databases other than Quickbooks. We would love for it to work with Autotask for instance and it would save a huge step and much time for us.

My experience with Shoeboxed has been positive overall but I don't like the fact that I lose mileage

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of uploading receipts and calculating the mileage with a dollar amount. I like that it is tied to my cell phone wherever I go.

Cons: I don't like the mileage that I lose when I forget to manually turn off the mileage tracker. I am not always cognizant that I need to turn it off in the moment.

Cool app - easy to use

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and the fact that it will separate my receipts into tax categories. It is very easy to snap a pic of a receipt and submit - that is far preferable to having to scan them individually - plus saves additional time by doing the math!!

Cons: I wish that the tax categories more closely mirrored the Sch C form entries. Other than that there are no drawbacks that I Can see.

Overall: Tax organization, ease of locating and preserving receipts of varying size, ink permanence and category.

Reliable worth the fee

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Quick, easy to refer back to a tax time Works easily with my iPhone no glitches so far good value for the functionality. I am happy

Cons: None that I can think of at this time....it has worked well and I am happy with the program. It works well even after updates. It is great on the road.

Love this app

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to keep track of business even when out and about. I have a couple different businesses and this helps me keep all of them seperate.

Cons: Easier to use on desktop then app. For some reason on the app I am not able to seperate e everything, I have to log on a desktop to do it.

Super easy to use! Helps me stay organized for tax time.

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The ability to utilize pre-paid envelopes makes the service super easy to use. Just drop in any receipts or business cards that you have and they do the rest! Plus, they go ahead and categorize all of your receipts so that you know exactly where your money goes.

Cons: Sometimes, the categorization is off due to the fact that they have to guess what each receipt is for. For instance, if I have a receipt for a local store they might not know what type of store that is (retail, grocery, office supplies, etc.). Other than that, the service is great!

Capterra-loader

I strictly use the free features. It's wonderful. The organization is good for personal taxes

May 07, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's free and super simple. The way you enter info and can export it under different headings and the tracking of receipts is a real time saver.

Cons: The receipts don't load up on the app and there was a glitch with the mileage tracking in the first month or two of the year.

Great way to organize business expenses

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use the of the application on my phone and how I can categorize my expenses. I also like the ease of use of the website and how I can filter for expenses.

Cons: Sometimes the app on my phone has some functionality issues. But it seems to get better with each update.

I've used Shoeboxed for years and have recommended it to everyone. It makes life so much easier

May 07, 2018
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: All the reciepts are accessible with just a click of the mouse. I can search so many different ways and get the information I need to run my business and household.

Cons: Because I'm in Canada I do find I have to review the receipts that have been documented and I often have to make changes to what has been entered.

Very useful app, totally recommend trying it out.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The ease of use in tracking mileage and receipts. Best feature so far is the mileage tracker and it's ability to pin your every stop versus another mileage tracker that might miss your stops because it is automatic.

Cons: If you forget to take your reciept or start your mileage tracker you are out of luck. There is no way to go back and add a mileage trip or a receipt without a photo.

Very easy to use

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform is simple enough, quick to use, and works seamlessly with my phone. I can take pictures immediately after business purchases and not have to worry about keeping the receipts in a safe place.

Cons: I find that I would prefer doing the receipt or document categorization manually because I find it to be faster than the auto categorization.

Overall: Increased efficiency and tax liability

Very Good Software

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks.

Cons: More filter options would be great, and sometimes all of the information is not captured/uploaded; you have to manually input (little bugs here and there).

Overall: Overal great product for organizing my business receipts for my small business.

Generally works very well to populate images of my mileage and expenses to a spreadsheet

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to post expenses by taking snapshot of receipt, categorize and save it with image available to download or just print an image of all receipts. It's a snap. Same goes for logging actual mileage -- although sometimes the software chooses the "shortest" route.

Cons: 1) Should be able to convert and save all images as a PDF. Could store on my phone...but photos take up WAY TOO MUCH SPACE! 2) If youre not careful those images could end up being shared by social media... 3) Sometimes shortest timewise routes are not ones assumed by software which are miles longer 4) Online functionality of software to pull up reports can be a little slow and clunky 5) Would like to know how to set up a second user with the same firm -- as I don't want to pay an additional fee.

Both the web app and mobile app are deplorable

May 07, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I love being able to digitize my life, starting with receipts. I've saved lots of money through warranty reimbursement and such because I've been able to find the receipts.

Cons: The interface is lousy. Responsiveness is lousy. I love the receipt scanning service, but it needs better software to make he data usable.

Overall: Receipt scanning.

Overall pretty satisfied with my experience.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to track my expenses and log mileage on the go. Mileage tracking is by far the best feature I've used.

Cons: Mileage logging seems to be wonky at times. Could be a little easier to use. Would be great if you could log 2 trips in one single file (for round trip mileage).

Good and getting better

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty easy to use and review receipts. It has cut down my review time and collating time a lot.
I also like the ability to have a digital copy of my receipts in case I lose them or they are destroyed.

Cons: Inability to set default currency to canadian.
I am concerned about some of the scans I had made when using the free service. The setup seems unable to bring the images up in ISO app and through the web. I just hope I don't get audited on those receipts.

Overall: Has saved a ton of time and now I have a backup for the majority of my receipts.

so far great, considering purchasing a plan

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: i started using it and i like how you snap a picture and then they enter the amount for you. i have not tried anything else so i am not sure but seems like easy to use

Cons: there is a minimum uploads per month so i will have to decide if it is worth it to buy the membership.

It's Awesome! Love that it automatically tracks my trips and is easy to navigate the app. Than yall!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's Awesome! Love that it automatically tracks my trips and is easy to navigate the app. Than yall!

Cons: The Price Is A little bit of a bummer. They recently upped their charges and I feel the old price was more reasonable, Unfortunately it's too late for me to swtich due to all of my trips being on here, so i feel a bit trapped.

Good

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very convenient and easy to use. I save time and stay very organized that's to Shoeboxed. Great.

Cons: I haven't used it enough to find cons. I guess so of the filtering can be off a little. I would imagine I can adjust.

Good product

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This was very easy to use. The ability to either verify your receipt by photo or manual entry was nice

Cons: The cost was not worth continued use. I was not aware when originally downloading the application that there was a limited number of receipts that could be uploaded for free

Capterra-loader

Shoeboxed fills a much needed purpose as a small business owner and keeps me better organized.

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease and simplicity of sending in or uploaded my receipts and documents. Put them in an envelope and then they are there for me to easily find and reference.

Cons: The interface is a bit clunky. There are too many buttons to push to get the data the way I want to view it sometimes. Once you get used to it, you are fine but it could be more streamlined.

Very simple and easy to understand

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's adaptability with my accountancy software. Its very easy to use and manage my bookkeeping and receipts

Cons: Im not sure to be honest. It could maybe have more functionality with wave and reconciliation with the connected back accounts.

Shoeboxed is a great resource to keep all of my receipts neatly filed digitally.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like that it has eliminated by piles of receipts. I make a lot of business expenses that are tax deductible and it is super easy to snap a picture or forward an email and have it all in one spot. I am positive that I am documented way more receipts than in years past.

Cons: When I upload a receipt, I prefer to just put in all of the information at once. I actually don't want someone else to look at it and fill in the information for me. This is a little tricky on how to do it myself.

Very user friendly!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shoeboxed is user friendly, quick and easy to post receipts and having the program/company enter the information is the way to go!!

Cons: The price is a little steep every month for a small business owner but overall it's a huge time saver.

Overall works great with the exception of the date selection.

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love having all my receipts in one spot! This will be hugely helpful when submitting my taxes. Being able to snap a picture as I go helps keep me organized.

Cons: The date selection does not save! It's so frustrating to put all the info in only to have it get categories as no date then to have to go back and reapply the date.

Capterra-loader

Easy to use

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very easy to use. I enjoy that it is automatically connected with my email. It makes it easy for people like me on the go.

Cons: The email address that each individual account has is way too long and sometimes difficult to get to.

I use the software to track expenses and retain receipts. Excellent service.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The softwareIs easy to use, including apps for your smart phone and automated downloading of receipts from Gmail. They provide postage-paid envelopes which make it extremely easy to get the receipts to them.

Cons: Hard to cite any thing that I least like about the software. I've used it for several years and could not be without it.

Capterra-loader

Removes clutter and keeps track of expenses, accessible from anywhere

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that this is a cloud based system. Also that it accepts electronic receipts with a simple forward from my email. overall, very good value for the cost and reduces clutter massively.

Cons: Some manual processing is required to approve and resolve expenses so an eventual AI based system would be great.

Overall: Clutter reduction, expense management

Very easy to use!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: During tax time it is easy to separate the miles from deductibles. I like being able to start my mileage and just take pics of my receipts and it all taken care of.

Cons: Not really much to say about cons. Sometimes while I'm using my mileage it always switch s me to the camera. Kind of annoying but overall not really a big deal.

Overall experience is great but I've run into a few clitches when trying to download monthly reports

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ability to categorize and create new categories when one is not automatically assigned, ability to send in receipts whenever you like.

Cons: Monthly report clitches , when trying to download monthly reports, receipts are left out, the program freezes or freezes the computer, and reports are then left incomplete

Easy to keep up with expenses!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: No more filing cabinets or folders full of receipts! This software makes it easy for someone who hates doing paperwork keep accurate records of expenses. The bonus is the GPS mileage tracker! That's sweet!

Cons: Honestly..... the only thing is the lack of cloud backup. Unless it has it and I haven't found it yet.....

Seamless and easy! Love to use this at the end of the year for my taxes.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I really enjoyed the ease of scanning vs manually recording receipts. It keeps me from huge piles of receipts to catch up with. I just scan at the actual restaurant and never need to keep paper copies!

Cons: Occasional obvious errors on the receipt inputs like wrong dates or prices. At tax time, I found quite a few discrepancies between actual receipts and records that threw off my accounting and required me to search for the errors manually. Still easier than not doing it.

So Helpful

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like that I can just scan my receipts while I am out running errands and don't have to keep them since I am always losing them.

Cons: I don't like that it only named a few receipts and that I had to purchase the upgraded plan in order to get the software to recognize the names on anything over the minimum.

Very nice to use, I really like all the different ways to enter your receipts.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: The multiple ways that you can enter your receipts. I also like the way that I can easily email my reports to my tax preparer. He liked it too. Very user friendly, for the most part easy to navigate.

Cons: Sometimes, a receipt will be processing for hours, one time I had to call customer service to have it entered.

Overall: Easy tax organization.

Amazing and quick process

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Pros are the convenience of the phone application, along with the ability to mail receipts. Love being able to upload photos of receipts on the spot, where ever one may be. It is easy to use when traveling, and creates less of a hassle when dealing with receipts once traveling is complete. Also love being able to utilize the Shoeboxed app. to check on previously scanned receipts (everything is located in one place). Highly recommended to all of family and friends, especially those who are just starting out managing their own business.

Cons: Previously, cons were the fees. However, currently, it is more beneficial to stay up to date with accounting by utilizing Shoeboxed.

Overall: Love being able to utilize the application to review previously scanned documents.

This has been great for my small business.

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to use app is pretty good. It's easy to send in receipts and it's easy to upload via app.

Cons: Although the website and app is great and does the job. It does feel a little outdated, but given all it's pros this is workable.

Best company. Best product. Game changer.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LOVE mailing in and getting digital scanned copies of my receipts. I had 2 years worth of backlog on my physical receipts and having it digitally organized before the ink faded was huge.

Cons: I wish making expense reports was slightly easier for different accounts -- personal, professional, business, etc.

I've underutilized the service because it hasn't been as easy to use as I would like.

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: The ability to send an envelope of paper receipts for scanning. In theory, the automatic email filtering is good too.

Cons: The website UI is too clunky in its design, and the auto email receipt filtering (while good in theory) captures way too many false positives to be effective.

Great expense management for my one-person consulting business.

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The Magic Envelope is the key to Shoeboxed. Fill the envelope, mail it and forget it. The end of year summary is crucial to my tax prep. I plan to integrate Shoeboxed with QuickBooks this month.

Cons: Many small annoyances. Does not remember my username. Inaccurate transcription of receipts and failure to choose obvious categories (e.g. "Yellow Taxi" categorized as General Retail not Travel) or failure to enter form of payment accurately when the card number is obvious. These errors and omissions require monthly editing and waste valuable time. Editing frame forces much unnecessary cursor movement.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it is easy to use and generally quick. It keeps everything organized. I like how you can customize the categories as well.

Cons: I tried the "paid" version for a short while, but the accuarcy of them entering in the info was not like what I wanted. Sometimes, it wasn't even their fault. I found it easier if I just did it by myself since I am the only employee anyway.

I am Europe based and I was a subscriber for a year. I used it for my small e-commerce business.

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I like the idea of having all my invoices, payments, receipts, etc, stored in one safe place, accessible from everywhere. Shoeboxed does a good service and their app for Android works well. So on the go, you scan the receipt and that's it. No running around with papers in your pockets after a meeting with suppliers in a restaurant.

Cons: The magic envelope service at that time was not available in Europe. This is why I switched to the free version. Also as a European, I found it a hassle that there is no option available to change the settings to European formats such as for dates (in Europe you write dd/mm/yyyy, whereas in the US it is the other way around) and commas / dots to distinguish between thousands and fractions, etc. I also found that sometimes the Amazon webservices are slow and thus the loading of your files takes time. But recently this has improved. The preview pane is also too small and does not adapt to the screen size. Their UX could be uncluttered and simplified.

Overall: Simple management of invoices, receipts, all in one place and accessible from everywhere.

A positive experience! With a few exceptions described below, this is top-notch!

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -Has saved me so much money by upping my deductions tens of thousands of dollars!!! Also, I never used to track mileage. This has made it so easy except when I forget to drop a pin!

Cons: I have called on all of these suggestions:
1. When emailing in a receipt, allow one to add a category and note so you don't have to log on and do it later.
2. Have GPS track all of your trip so you don't have to remember to drop a pin. If you forget, which I am sure people do a lot, you get 0 miles.
3. Sometimes the GPS drops and you lose all data for the trip.
4. Allow one to add a new category on the app from your phone.

Easy to use and super convenient

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and all I have to do is fill an envelope with files. If you don't like scanning in your own files, this is the company to do it for you.

Cons: The price is a bit higher than I'd like, but it's definitely better than wasting the time doing it myself.

easy to use - one of the apps i use the most

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The flexibility to mail in receipts, scan with iPhone or email in as attachment combined with the auto classification is what puts you guys ahead of the rest. Expense reports are great but could use some additional features - i discuss some below in the Cons section.

As it stands now the Expense Report creation is not great.

Cons: would be great to be able to have more filter options for creating expense reports. If you could search by notes that you add when scanning receipts with mobile app it would be a HUGE help.

I run multiple projects at a time so using dates to sort receipts for expense reports does not help me out much. I still have to drill in and manually filter out non-relevant receipts.

Would be great if you could create expense report templates on a project by project basis that could be configured auto run.

Overall: Exactly what it was created for - to organize my business receipts. This app has changed how i operate on field projects. Could not live without it!!

Easy to use, great for archiving receipts and not having to worry about it, but too expensive

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to find receipts with the search feature. I know my receipts are safe and archived. Intergration with quickbooks is fantastic.

Cons: EXPENSIVE. Very expensive. Also sometimes take 24 hours for uploaded receipts to be scanned. I wish you could choose your default view between what has and has not been exported.

Overall: Receipt archiving is my main focus but the quickbooks intergration is also a fantastic feature.

Super simple and easy to navigate on phone or computer. Easy to run reports.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of running reports. I like that fact that I can input receipts as soon as I get them and not worry about it later. I also like that I can upload receipts from my camera roll on my phone. Super simple to navigate on my phone on the fly.

Cons: No so much the software, but I wish we had the capability of sending out envelopes to individual users under one company. I live on the west coast but you guys can only ship envelopes to the main user who's on the east coast. We both work for the same company and use the same shoeboxed account.

So far so good

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to have an easy and portable way to track receipts. I have nothing else to add to this section.

Cons: Signing up with Apple and not being able to easily switch plans. I have nothing else to currently add to this section - I have barely been using this for a month.

It's ok, not great, not awful

May 04, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ability to categorize receipts. Generate reports of receipt categories. Works back and forth with the app generally.

Cons: Have to manually fill out receipts. Prior program did a lot of that itself. Several bugs on pulling in from emails. App fails here and there.

Overall: categorizing receipts for expense tracking

Shoeboxed helped save so much time to get us organized and receipts up to date

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Very User friendly. Love that you can do it yourself and get the receipts logged in immediately. Is a great software for keeping organized all in one place

Cons: Unable to change or delete the card #s when clicking which card. So many unused numbers on there. Cannot add a new one unless they do it

Overall: Keeps everything logged in in one place and I have all the receipts where I can find them when I need

Works

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Of the little that I've used the software, it seems to work fine.
Handled the receipts I sent to it.

Cons: Haven't used it much.
Maybe needs more integrations.
But its probably just because I've not been organized enough to use it.

Overall Shoeboxed has helped us get more organized

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: The platform allows you to search expenses using a number of difference fields, like date, vendor name, amount; and the search returns things that are similar to the search team, not just exactly what you typed.

Cons: It would be nice if there was field to name the "job" or "project name" that was separate from the expense category. Then the reports could be sorted by project.

I used to have a desk full of receipts. My life is forever changed after using Shoeboxed!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy and links to Quickbooks, and also the fact that I no longer lose money by not saving cash receipts. I love how I categorize or make notes direct upon taking photo on my iPhone of the receipts when I travel or buy expenses that go back to business.

Cons: There is really no downside. It's so easy to use. I can't think of anything I would do to improve it as the interface is so simple.

happy for most part

May 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: It allows us to move towards a paperless system and a more secure way to move data on internet. It is easy to use and allows us to communicate well with client.

Cons: There are several small features we have requested for over a year and still have not been addressed.

good way to store picture

May 02, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can save a picture of my receipt before I leave the store. The system is simple. The free membership, leaves a lot of work, but is still helpful.

Cons: 1. It would be nice if i didn't have to tell it to got to camera (instead of library) every time.
2. Rarely the page to enter the info right when I take the picture appears. Usually it just gives an opportunity to make a note, which isn't helpful.

I'd like to open the app, take a pic, and enter the data. All right away.

Overall: It helps me sleep easy knowing that all my receipts are stored so that I may access and categorize them when I have spare time. A good side activity to TV watching.
I wish that it was a bit simpler to enter the information about the purchase/receipt right when I take the picture of the receipt. Sometimes this presents as an option, but rarely.

The ability to separate documents would be most wonderful and very helpful

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: I enjoy the ability to mail in all receipts and documents in one self addressed free envelope . Email of received package and processed is very useful

Cons: Not able to separate documents , not easy to combine receipt names when multiple have been made by mistake, When a document is unable to be processed it would help if the return email would give the original document or receipts that where email uploaded to help me change the format and resend as there are others that upload receipts and documents multiple times a day and finding which one that has been unable to be processed is very hard

Capterra-loader

Fantastic Expense Reporting/Tracking Application

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is Free and allows me to quite easily track all of my expenses in a very similar manner to Concur

Cons: Some glitches in the software that does not accept forwarded PDFs so have to convert them individually to PNGs. Again, free App so cannot complain too much

Overall: Expense reporting and tracking

Overall good

May 02, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The scanning software app from Shoeboxed is easy to use for using your phone for receipts on the fly.

Cons: Organizing the receipts can be a bit of a pain putting them in the correct categories. I use both the scanning software and mail in receipts.

I used Shoeboxed on a business trip to track reimbursable expenses.

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: I liked being able to take photos of receipts and shoeboxed pulling the information off of them. I found this to be very useful.

Cons: I didn't like that the trial/free version was so limited on how many receipts it would pull information off of. For someone who travels seldom for work, I can't justify they expense.

An easy way to get rid of the paper clutter

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's so easy to store receipts and then retrieve the information! I like the ability to store various kinds of information, such as receipts and business cards.

Cons: Doesn't always read the receipts correctly. For instance, I have a receipt that is stored as transpiring on April 18, 2019.

Makes expense tracking so easy

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I no longer have a purse full of receipts waiting to be filed for taxes. I can print my expense reports so no more double entry for work reimbursements.

Cons: I have not found anything that I do not like so far. Images of receipts load quickly. Fast processing time and it is easy to correct any misspellings or errors.

I like the product but an unexplained issue with gmail integration makes me wonder if it is useful.

May 02, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use interface, customer service was prompt and helpful in general. I think the concept is a good one.

Cons: My gmail inbox integration stopped working and there is a large gap in my expenses now, this functionality was one of the main reasons why i invested in shoeboxed.

Very clean interface. Easy to use.

May 01, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very clear cut. You can look ahead and plan out your week. I like the color coding option which gives you clarity.

Cons: Would be great to have more features on free version like notes. That is all really. I love the software.

Overall: Great interface

Very quick and efficient

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: You can edit and create your own categories to match your bookkeeping. This will easily sync with your Quickbooks program or other accounting software. Prevents the need for having to keep a "zillion" paper receipts and then needing to process them at the end of the year. Instead, you download a report and have an image of the receipt if needed for an audit

Cons: You have to make sure that your picture images are clear or your data may not be accurate. Is easily edited, but I would eliminate the receipt until you have a chance to spot check the information.

Makes life just a little easier and less stressful!

May 01, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I would say the most amazing feature about Shoeboxed is the Magic Envelope that you cram as many receipts as you can into and then just send away and have somebody else deal with it! Of course, this is a premium subscription tier and costs more.

Cons: I have found the software to be clunky and glitchy in the past. It has happened once or twice where receipts that I photographed and then uploaded, did not take and I would have to do it again.

Shoebox is easy to use and the turnover time is quick.

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how easy shoebox is to use. And I find that the turn around time to get receipts loaded is quick.

Cons: I wish the filing system was more comprehensive. I wish there were more labels to use to file each receipt. I like that there is an option to create your own file title but I wish there were more preset options to use.

Overall I am very happy with this software

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and makes calculation of taxes much easier now. I can compile a report and send it to the accountant in minutes.
Great value too.

Cons: Too many categories are created and it would be great to HIDE or Archive these in some way.

(IE it would be good to hide the 2017 categories now that it is 2018)

Overall: Permanant digital records and better fiscal organization

Capterra-loader

Overall excellent!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use! It's just taking a picture of your receipt and uploading. You can categorize and even add categories that the software doesn't come preloaded with.

Cons: Sometimes it takes a bit to get the receipts completely uploaded which can be cumbersome when you have several receipts at one time.

Simple and easy interface

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: That they don't cut you out after trial period or force you to pay. When my needs increase, I'll buy the paid version but for now, I don't need the full bells and whistles.

Cons: Nothing yet. I think that once I get paid version, I'd have more to say, but I use it as a store of receipts.

Overall: Storing receipts.

So easy to keep track of receipts and

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Does all of the work for me, I just print out my deductions at the end of the year. I like being able to take a photo of my receipts.

Cons: I can't figure out how to separate mileage from other deductions, and I would like to have multiple accounts or users so that my husband could use it for his business.

love it!! Saves me time and money!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the time it save me. Eliminates clutter and makes finding receipts and business cards easy to find.

Cons: Wish there was Integration of receipts and business cards into Quickbooks or other business programs. I am unaware that these options are available, if they are.

I love how easy this makes tracking receipts!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I hate having to collect paper while on business trips, and this allows me to snap a photo and throw the stupid paper away immediately. It's also awesome for cleaning out the file cabinet, which is something I love doing!

Cons: No cons as of yet! I haven't found one thing that I don't like about this software. The magic envelopes are wonderful !

Using service for several months could not recommend it more!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, user friendly, very fast processing when mailing in receipts. Constant updates as receipts are being processed

Cons: Costs when exceeding number of receipts, can there be a fixed fee where you buy in bulks? Maybe offer more packages?

Great for organizing but processing can be a little slow/glitchy

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Having everything in one place on my phone is great, and being able to email my expense report directly from the app is a nice feature.

Cons: The processing grabs the wrong information from the photo of the receipt- for instance, if it's a screen shot of an invoice on my phone, it will list the merchant as "Verizon" and I have to spend extra time going back and fixing those.

Shoeboxes is an essential expense in my business.

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that Shoeboxed allows me to send them both paper and digital receipts. The categorization is pretty spot on and you can set up rules for common expenses.

Cons: I wish Shoeboxed integrated with more bookkeeping platforms and had more triggers on Zapier. The categorization could use more refinement.

Capterra-loader

Does what it needs to do

May 01, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how I can take pictures directly from the app on my phone. That's always very handy when I'm "scanning" in receipts

Cons: I don't like how there's not a "select all" feature when you're bringing in images from your camera roll on an iPhone.

Overall: A free way to keep track of all of my receipts.

Convenient! And if there is ever a problem, they're fast to help!

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to snap a picture of the receipt on my phone app and then I don't have I keep up with a paper trail! I always lost receipts before.

Cons: I've found sometimes I have to reset my app because it has a glitch that makes my old receipts not show up. They're still on the computer version, I'm not sure why this happens.

Awesome and useful

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: The system provides organization and allows me to properly record my expenses and also track and identify trends.

Cons: The categories that are given are broad however you are able to add other descriptions for expenditures.

Overall: Organization and Tracking

Either mail it in or forward your email receipts, super simple.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: I don't have to do the data entry and organization. This is done for you. You just set up the categories.

Cons: It grabs items from your email that are NOT purchases and then you have to clean those out of your account.

Overall: Simple use, no more piles of paper around my office.

I love using shoeboxes! I think the mobile app could be stronger and more responsive.

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Shoeboxed is such a useful way to track and export expenses. I appreciate being able to create a spreadsheet with it!

Cons: The layout and ease of use could be better. The app especially is glitchy in the upload process and categorization process.

Shoeboxed has changed my life as a small business owner! It's efficient and easy to use.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The fact that there are multiple ways to input receipts (upload, email, envelopes, etc). I also appreciate that you can set rules to make it more efficient as you go.

Cons: I think that pricing should be streamlined and expanded. I go over my limit several times per year and the overage charges are intense but upgrading fully doesn't make sense for my business either.