Main Sequence Technology

PCRecruiter


4 / 5
188 reviews

Who Uses This Software?

PCRecruiter serves recruiting, staffing and HR sourcing professionals in organizations of all types. The client base includes single-recruiter firms, non-profits, and Fortune 500 corporations alike.


Average Ratings

188 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Main Sequence Technology
  • www.pcrecruiter.net
  • Founded 1998
  • United States

About PCRecruiter

PCRecruiter by Main Sequence Technology is a powerful web-based solution for recruitment, HR sourcing, RPO and staffing. Featuring Outlook integration, mobile access, integrated job posting, candidate screening, virtually unlimited storage, automated resume import, full text searching, VOIP integration, import/export from major 3rd parties, and completely configurable data views. The Main Sequence team has 20 years of service to the human capital industry and thousands of customers worldwide.


PCRecruiter Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

PCRecruiter Reviews Recently Reviewed!


Overall solid ATS with straightforward UI and plenty of customization options for better efficiency

Aug 17, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: -Ability to customize name, company, and position record layouts to optimize work flow

-Ability to show/hide all menu options and arrange as needed

-Built in email client (PCRMail) integrates directly with database, so all correspondence is recorded automatically under the record's activities. Can easily move from email to client's record in database

-Can configure multiple email aliases for each user and assign custom SMTP settings to each respective alias (useful for dividing marketing and transactional emails between separate ESP's)

-Live Chat support allows for much quicker response times to issues and support staff is great to work with

Cons: -Limited email marketing functionality (can't send bulk marketing emails to a list of companies, can't schedule a future email blast to send out on a certain date/time, no way to configure a default bulk sending dedicated IP for marketing efforts, spotty "resend check" feature that only checks bulk email correspondence but skips all direct email activity, etc.)

-Can't search for record activities (i.e. sent someone an email) and record data (i.e. in the state of Texas) at the same time. Cumbersome process of having to do one search, save those results to a list, do the other search, and filter by that list.

-PCRMail has been notoriously problematic at times over the years (address book issues, email encoding issues, spell check problems, inbox refresh problems, frame sizing issues, etc)

-Unable to search rollup lists by rollup code (even though rollup codes are used in all advanced searches)

-No way to unmerge merged records

Vendor Response

by Main Sequence Technology on August 17, 2017

Thanks for the review, Scott. We are listening to the users, and we already have some changes in the works that may answer one or two of those 'con' points... keep watching!

The Alternative Solution That Provides Amazing Flexibility At A Great Price

Nov 30, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Pros: Flexibility, East of Use, Cost, reliability, up-time, customer support, technical support, innovation, connectivity

Cons: Cons: None as long as you are willing to learn the products capabilities and spend the time necessary to set it up

Overall: I have used PCRecruiter for over 10 years now. The product takes some time to learn, but once you invest the time to learn it's functions, it provides an amazing solution for the recruiting function. I have used this product in three different companies and implemented it with two clients at the corporate HR level. Because of its flexibility, PCRecruiter can be just about anything you need it to be... and MORE.

The training department and technical support have always been able to get me and my team back on track when we have had issues. Up time is extremely important to us and our clients, and PCRecruiter has never failed us. I can think of only one time in the past 10 years where we have had a system failure that lasted about two hours. The product is very reliable.

You need to spend the time necessary to learn the product. It's not necessarily a con, but more an investment. You will get as much out of this product as you put in. Spend the time with the training department and implementation team to explain exactly what you are trying to do and they can make it happen. Another option is to ask them for best practices... either way, if you are willing to learn how to use the product, it will pay off tremendously.

Pros: Flexibility, East of Use, Cost, reliability, up-time, customer support, technical support, innovation, connectivity

Cons: None as long as you are willing to learn the products capabilities and spend the time necessary to set it up correct the first time.

Recommendations to other buyers: You need to spend the time necessary to learn the product. It's not necessarily a con, but more an investment. You will get as much out of this product as you put in. Spend the time with the training department and implementation team to explain exactly what you are trying to do and they can make it happen. Another option is to ask them for best practices... either way, if you are willing to learn how to use the product, it will pay off tremendously.

An Essential Workforce/Recruiting Software Tool

Nov 28, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible and can be customized to fit user needs. Many options. Internet based so can be accessed from anywhere.

Cons: Sometimes customization requires a lot of adjustment to work just depending on what you are trying to do and reporting can be a little confusing until you spend some time on it. We have been using PCR8 still so some of this may have been improved in V9.

Overall: Our agency has been working with the PCRecruiter software since 2011 when we adapted it to our use for job placement services in the public workforce system. We started our on a totally paper-driven filing system. With our focus of helping prepare job seekers for the interview process and recruiting for employers to fill their job orders, we needed a software tool that could provide the recruiting tools but also an electronic file management system to track data on the job seekers and their activity. PCRecruiter provided all of that and then some with a little help from the MainSequence software development team. Since our use extended beyond the basic focus of the system it took a fair amount of customizing profiles, activities, reports, and related to get it right to where we needed the software to be. Fortunately PCR allows for this. You can customize a large portion of the software to meet your individual needs. The support techs were very helpful in creating our first evolution and we have continued to refine our database since that time. I think I've only stumped the techs once or twice but they eventually uncovered the solution to my issue/question. Once we pioneered the system for our workforce needs, several other partner agencies and employers also picked up on this great tool and began using it when they saw how effective it was with data management. The speed at which we can pull demographic data and get a snapshot of current recruiting patterns is great. Yes, the costs associated can be tough depending on your number of users but this is true for any of the top recruiting/electronic file management systems. It takes a little getting used to at first, especially some of the Admin functions, but once you have the basics down the software becomes very intuitive. Rarely have we found something that we could not get the software to do. Overall, an essential workforce/recruiting software tool to help efficiently maintain information.

My best and most critical resource for recruiting success!

Jul 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: PC Recruiter is, hands down, the best recruiting CRM software I have found on the market. Its functionality is way beyond any of its competitors. As a CRM consultant, I have high expectations for CRM software, and this program has exceeded them. In fact, I found that there were a whole lot more resources than I had anticipated: easy-to-use plugins for Outlook and Chrome, extensive options to communicate with clients and candidates, and a robust database that is able to take all the information I need, put it where it is easily accessible, and then be able to get a comprehensive "picture" of what I need to know. I have used other programs and the general attitude of the other vendors is something like this: "Here's what it is . . . here's how it works . . . it's up to you to figure out how you can make this work for your business." Using spreadsheets and Outlook was more efficient than what they offered - which is what I had to use in the past with certain software programs. When it comes to PCRecruiter, it's as if they asked me what I needed and then built a great program . . . and then asked me what my "dream" software would include . . . and then they met and exceeded my expectations. The salesperson asked me a lot of questions and then made sure the software and my eventual training addressed my needs, rather than talking at me about its capabilities. After trying the "best" programs and, frankly, finding no comparison to PCRecruiter, I don't want any of my competition to use it - I like having a clear advantage.

Cons: There isn't anything I don't like about PCRecruiter. It would be great if they gave the software away for free, but with the price being lower than a lot of their competitors . . . again, I can't complain about anything with PCRecruiter.

Recommendations to other buyers: I found that a lot of the software out there does not have a easy way to work with LinkedIn, Outlook, and importing resumes in general. There is nothing worse than having to input a whole bunch of data when you can see what you need on the screen and you can't import it. Also, find a software program that is specifically built for recruiters and not just modified for certain industries. (Zoho?!?) In addition, test out the functionality of the programs and don't rush the process - many of the salespeople want to get you into a deal without allowing you to really use the program. Lastly, watch out for the "big programs" that say that they have millions of users - many of them have limited functions and capabilities. When you figure out your processes and then compare them to the programs out there, you will find that many of these programs will make you do a whole lot of work that other programs have optimized that work.

Highly Functional, very adaptable and great customer support.

Apr 08, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I am the IT and Business Consultant to a medium sized Recruiter / Placement Business that specializes in a niche market across USA. We have used the web based version of PCRecruiter for 8 years since 2008. As a medium sized business we did not want to fund a custom built program but needed the flexibility to be able to adapt the system in a similar fashion to having our own purpose built system and internal developers. I first evaluated PCRecruiter (PCR) against several competing products in mid 2008 and found it to be the most versatile for our purpose. The only program of it's type that delivered everything we needed, plus expansion possibilities, was PCRecruiter. Periodically I conduct a similar review for the business and have yet to find a system that offers an advantage over PCRecruiter. In the 8 years since we started using PCRecruiter we have expanded the system with several customized modules which have been possible within the system due to it's flexible architecture. Finally I would like to make special mention of the customer support which has proven to be second to none.

Cons: I don't really have a dislike about the product or vendor. You usually only have dislikes when the service and product are not up to scratch.

Recommendations to other buyers: Try to work out what your future needs will be and whether the system will be able to adapt and evolve with you. As an IT and Business Consultant I have found that businesses always change and every change triggers a new change!

The recruiter's companion!

Nov 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, reliable, scale-able, customizing options galore, can be conformed to fit your style, and is easy to use 'on the fly'. For beginners and advanced users, there is excellent training available. If you're stumped on an issue there is excellent LIVE support available. And these are knowledgeable support people who understand our business.

Cons: I honestly don't have a complaint!

Overall: I've used Main Sequence's PCR for many years and it is truly the recruiter's companion. Do you think you have what it takes to bill a million plus? You might, yet not without the right tracking software. I should know because I've billed many millions using this system and this is the system that made it possible. High billing activity takes a system that is easy to use, scale-able to large volumes of activity yet useful for part timers, saves time, performs solidly, and has the backing of a knowledgeable support team. I've explored the options and nothing compares.

Recommendations to other buyers: I recommend using both the Web version and the Portal versions in unison. It's the best of both worlds if you enjoy using MS Outlook.

I have been working with PCRecruiter since 2003

Mar 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the integration and all the features, from recruiting, database, sales, the ability to manage and drive the whole process in one place that makes it very useful to upload information and communicate and track all processes from the client to the applicant, recruiting, sales and it is flexible to be able to support any discipline or industry.

Cons: It takes a little while to get used to the system and to learn all the different modules.. it's very robust. Saying that, the support team and training team are very responsive and help so much when I need to learn something knew or if I have support issue it has been resolved quickly 100% of the time. Then entire company that I have spoken with or needed their help has always been responsive and very friendly and easy to work with.

Outstanding value and the features are world class.

Jul 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used the biggest and most popular ATS systems in over 10 years as a corporate recruiter in Fortune 500 environments. Now that I am an independent headhunter, I am amazed at how much value and features you can get out of a smaller ATS like PCRecruiter. Some of these include being able to upload information and profile pictures in a few quick steps.

The most amazing thing about PCR is the tech support. You can call and get an immediate resolution to almost any issue. If it can't be resolved right away they make a point to get it done in the matter of hours, not days and weeks.

Lastly, the price is right!

Cons: There is not much I don't like as the software is very user-friendly. About the only thing is being able to change the color scheme.

Vendor Response

by Main Sequence Technology on July 26, 2018

Thank you for the glowing review, Manny! And we do have alternate color schemes on our "to do" list in the development department.

Big improvement from previous version but . . .

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything about it is a time saver designed so that you don't have to go back and forth from PCR to LinkedIn, which is fantastic. Huge improvement overall but . . .

Cons: The only problem I noticed with this version was that - despite what the training video says - it does not give you the option of adding a name to a rollup "on the fly". Instead, you have to designate the rollup in the default settings. The video specifically mentions that this is not the case anymore, but I just downloaded this latest version 5 minutes ago and there's no option to choose a rollup on the fly. I imagine that will be fixed soon, however, and when it is it will be perfect.

Overall: It's a time saver, helps me stay organized, and ultimately helps me put together more deals! It is also affordable and priced correctly.

A great less expensive option for high volume recruiting

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Setting up a system like this is always difficult. We found that, with the exception of some custom forms that weren't completed to spec, this system was easy to setup and nice to use.

Pros: Once PCRecruiter is setup, it is easy to use. It has many great features, like a memory of what you accessed last, so you don't have to remember which candidates you were working with. If you use the integration with Outlook, most recruiters won't have to use a separate browser. The ability to write custom SQL queries and the smart merge capability of the import process are also very nice.

Cons: The interface is a little dated. I believe they are working on updates though. If you hire them to create custom forms or applications, it feels like you get a contractor who may not know what they should. Their other support staff are great though. The in program email system could use some work. Setting the system up to pass through Office365 exchange servers with a generic email account, didn't work out. We ended up spinning our own exchange server to handle it.

PC Recruiter is a valued partner

Feb 24, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My organization is an RPO company in which we engage multiple clients. In most of these engagements, we bring an ATS solution. We use PC Recruiter as our primary system. We have worked with the team from PC Recruiter for almost a year now and have had great success with their ATS. Overall we are very satisfied with the functionality and features of the system.

Pros: The greatest "Pro" that I can point to is the team at PC Recruiter. They have been extremely responsive to our needs and have been there every step of the way as we configure and deliver their system. They have also been very willing to receive feedback and develop upgrades that have been "game changers" for the way we work. The Customer Service team is fantastic. Very knowledgeable and timely in their responses.

Cons: Some of the system terminology and field names are confusing. The system is not overly intuitive. There is a bit of a learning curve if you want to leverage all of the bells and whistles that PCR has, but the Customer Service team is very helpful in helping you in your education.

Capterra-loader

I've been using PCR since 2000

Oct 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizeability (Is that a word)? You can customize the software pretty easily. For instance I have a field where I can tag someone a "walking placement". Then I can search a city for all of those that I tagged with that term. There is so much you can do.

Cons: I am concerned that support for 8 will go away. I've been using the old school version for over a decade and I don't want to learn 9. If I have to I guess I will but would rather keep it old school.

Overall: I live on PCR. It's my job. Don't know what I would do with out it.

Vendor Response

by Main Sequence Technology on October 26, 2017

Thanks for the review, Mario! PCR 8 isn't going anywhere for the foreseeable future, although you'll be missing out on an increasing number of improvements, enhancements, and integrations in PCR 9+!

10 years of PC Recruiter Experience as a "power user"

Jul 13, 2016
3/5
Overall

1 / 5
Ease of Use

4.5 / 5
Features & Functionality

3.5 / 5
Customer Support

2.5 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Product has a very rich toolkit of functionality. The people with whom you interact at Main Sequence are very friendly, responsive, and helpful. Pricing model is consistent with the competition. Thorough understanding of how Staffing Agencies function.

Cons: Unfortunately the User Interface is awful, requires too many mouse clicks to accomplish simple tasks, makes terrible use of screen "real estate," and has the look and feel of a pre-90's product; not in any way up-to-date with Web 2.0 functionality. It's unfortunate, really, because the product does just about anything that a staffing agency would want - just very clunky (and for the uninitiated very confusing). It feels like the company has grown complacent because of its very large install base.

Recommendations to other buyers: As with all vendors, 1) ask if you can have access to a "sand-box" environment to test the product, 2) evaluate the product against your list of feature "must haves," and 3) consider who your end-users will be and what their technical proficiency is. This product was so clunky to use that most of the recruiters in our office, and the other 14 around the country, never really used it much.

Best Recruiting Software

Apr 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many features it's hard to pick a few. Being able to add directly from LinkedIn including the picture is a life saver. I use Ring Central and being able to see the caller and the profile open automatically saves time and embarrassment of not knowing the person that is calling. Also, the tech support people are more helpful than any other team I've seen.

Cons: I wish the user interface was able to be customized for colors. It is a bit drab. Other than that there is nothing else I would call poor.

Overall: It is a huge timesaver and is very intuitive.

Vendor Response

by Main Sequence Technology on April 13, 2018

We're glad you like it so much! And we are investigating ways to offer alternate colors in the future. ;)

Awesome Centralized Database

Dec 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, customizable

Cons: contractor module/timesheet is a newer area for the organization. While it is a con today, the pro is that the company recognizes where they lag and put their focus on making that part of their system better in order to again lead

Overall: Main Sequence is an excellent partner, we have customized our system and have several databases firewalled off. This is an awesome system for a small to medium size organization that is growing. We've had the pleasure of expanding our organization and were able to do so easily in PCRecruiter!

Recommendations to other buyers: Know your business, what you want, don't want and the system will be superb. If you don't, the system is one where you could put too much (i.e. fields) that make your system cluttered and administrative; unnecessarily

PCR makes it easy

Sep 17, 2014
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The most interesting thing is that it's not very cluttered with lots of information and choices. There are few things that are laid down as given but are helpful in making it more easy to comprehend. It is well-integrated with our website and makes data integration smooth. Finding the source of information is clearly demarcated.

Cons: It takes a while to understand the flow and to learn the features that can be imbibed with the information. Lot of things, in spite the fact that the training is over, are yet not known to me, and as I put forth my questions to the technical support, I get to learn new features that were not told in the training session. The technical support is fast and helpful. Sometimes, you don't know when you do something, and that comes out as a different end result, and you get stuck as to what went wrong.

Recommendations to other buyers: Its nice software, and if the training sessions become more elaborate, it would be a lot easier to use its features. Its plus point is the ease with which it connects to your website, although you need to have someone put the link in the source code of the website. Sometimes, the trainer might be so well-versed that he would not understand the trainees' ignorance about the usage, and that gap needs to be patched. Also, each and every tab in the menu needs to be introduced, whether or not that feature is going to be used by the trainee or not. It might give an insight to the user. There is just one System tab to make all changes in the look and feel and working of the software. The monotonous work is made interesting by easily changing the look and feel of the page when needed. Its feature of blinding the resume is great, which was not seen in most other software.

Great product with full support!

Dec 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing support willing to jump right on fixing any issues.

Responsive to requests.

Website job portal sync's great.

Good customization interface.

Large selection of search options.

Cons: Difficult to learn and figure everything out.

Overall: We are a small staffing company that has been using PCRecruiter for nearly 7 years. They are very responsive to our needs. Whenever we need to make changes or have something fixed, the PCR team has been right on top of things. They even go above and beyond our requests. This is a great product with the support that exceeds what we are used to.

Recommendations to other buyers: One of the few vendors where we feel they actually care about us as a customer. It is refreshing!

Not worth any of your money!!!!!!! I waisted thousands to get nothing out of them!

Jan 04, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: FIND A BETTER COMPANY DONT WAIST THOUSANDS OF DOLLARS ON A SYSTEM THAT IS TO HARD FOR SOME 20 YEAR OLDS TO OPERATE!!!!!! YOU NEED A CONSISTANT USER MANNUAL BY YOUR SIDE!

Cons: Many! They system needs % placed in front of everything to search even you basic customer, it can not search with in cities, it can not parse in documents with out 10 things that need to be changed, the blinding of resumes only works sometimes, they system is blan, boring, no color, too outdated, it needs updates, it needs color, it needs to hire someone innovative enough to make the system user friendly. it is not user friendly at all HORRIBLE CUSTOMER SERVICE! DONT EXPECT ANY CREDITS FROM THIS COMPANY AS THEY WILL TELL YOU THEIR HIGHER UPS ARE NOT RESPONDING TO THEM! BECASUE THEY HAVE OPERATORS AND NO MANAGMENT.

PCRecruiter Is Awesomely Flexible

Nov 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Layouts setup exactly how and where I want see the information helps productivity. Entering candidate resumes and personal data is highly automated. Individual users can set it up the way they want to create a workflow that makes the most sense for them.

Cons: PCR is optimized for Chrome.

Overall: PCRecruiter lets me easily configure the system to the way I think and work, without having to worry about functionality or programming. Setting up form letters and agreements to populate candidate/client specifics, save preparation time and enable fast, accurate action.

Recommendations to other buyers: Try it! You'll like it. And it is priced right.

Recently implemented the newest PCR responsive job board for a global environment.

Sep 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Simplicity . Very intuitive software which our internal HR team has easily adopted.

Reliability. No downtime in my experience.

Customer Service. Best customer service interactions I have experienced on so many levels.

Overall: It really serves all our needs, and then some. Most internal HR departments fail on the Candidate experience and on being disciplined in consistently applying recruitment processes. PCR allows you to focus less on the tool (its intuitive and reliable) and more on the recruitment processes..... which is where the true value is.

Vendor Response

by Main Sequence Technology on October 05, 2017

Thank you, Ed!

Great in theory but performs extremely poorly

Nov 21, 2016
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

4 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: The initial conversations/demos that we went through worked very well and the functionality that was shown was extremely appealing. PCR worked well for about the first month and a half and then issue after issue kept coming up...first the LinkedIn integration tool wasn't working on one employees computer which then slowly made it to the rest of the company. Then, the Outlook stand-alone browser (which you have to use in order to have PCR log emails) didn't work. Over the course of the next two months, neither of these tools were ever resolved and after bringing up the issues over and over again (that kept getting ignored since it was clear they didn't have a solution) we cut ties since they weren't even willing to offer us any sort of refund or discount and seeing that those were the two items that we were the most excited to use, the product held no value.

Pros: Unfortunately, there aren't too many things that come to mind.

Cons: The lack of solutions was the biggest, any time an issue arose, there were always "very helpful" people to let us know that they were on it right away (but then tried to sell us on some new functionality). The price they charge for a tool that doesn't work was very disappointing.

Recommendations to other buyers: Have a backup plan for them to refund you if certain tools aren't working. They're not in any rush to fix existing issues since they're more concerned about pushing out new functionality so be cautious.

PCR Ranking

Nov 16, 2016
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It has a lot of power once you learn the ropes.

Cons: No texting feature or method to broadcast text on a rollup

No search feature on manage profiles page and you have to go thru the list to find what you want.

Overall: The service at PCR is great. Sean McLaughlin is always incredibly helpful and a pleasure to work with! The service team is kind, patient and diligent in helping you.

Vendor Response

by Main Sequence Technology on November 16, 2016

Thank you for the kind review, Butch! We wanted to note that, while we do not have our own text messaging feature built in, we do integrate with third-party systems that add texting functionality to PCR. Check with your rep about the details.

PCRecruiter is a Timesaver

Oct 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: PCRecruiter has more useful features, such as the LinkedIn parsing feature with pics, than enterprise versions of large ATS products like Taleo. You can keep all your business in one place, including contractors. Interfaces with Quickbooks, but not the online version.

Pros: Support team-can make changes or additions to software fairly quickly; customizable; parses from LinkedIn, including picture; cloud-based; can do everything.

Cons: It has so much available that it takes time to learn it well. Not much color on the GUI, but still looks nice.

Solid ATS and recruiting database software

Feb 16, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: As a user of their recruiting software, the transition to their ATS was simple. There are a lot of features so for new users it can seem overwhelming. However, asking a lot of questions on the front end and setting up the system to mirror your recruit flow and taking advantage of the automated systems will greatly enhance your experience. Great technical support and quick response at all levels.

Pros: Lots of features, as a user the dashboard information is incredibly helpful, the system layout can be customized to accommodate your personal workflow.

Cons: It's a complex system so for new users it will seem a little overwhelming. Manager portal is very weak from a UI perspective.

Recommendations to other buyers: If you're looking for a system that will help you not only manage applicants but also act as a database for candidates for future use this is a great system. Be sure you have a defined applicant work flow process and ask questions on how the system can accommodate your needs.

Highly Functional, very adaptable and great customer support.

Apr 08, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I am the IT and Business Consultant to a medium sized Recruiter / Placement Business that specializes in a niche market across USA. We have used the web based version of PCRecruiter for 8 years since 2008. As a medium sized business we did not want to fund a custom built program but needed the flexibility to be able to adapt the system in a similar fashion to having our own purpose built system and internal developers. I first evaluated PCRecruiter (PCR) against several competing products in mid 2008 and found it to be the most versatile for our purpose. The only program of it's type that delivered everything we needed, plus expansion possibilities, was PCRecruiter. Periodically I conduct a similar review for the business and have yet to find a system that offers an advantage over PCRecruiter.

Pros: n the 8 years since we started using PCRecruiter we have expanded the system with several customized modules which have been possible within the system due to it's flexible architecture. Finally I would like to make special mention of the customer support which has proven to be second to none.

Cons: I don't really have any - you tend to notice these more when something is not doing what you expect.

Easy to use, Customisable & Accessible

Nov 22, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Value for money

Customer Service and Support

Cloud Based

Cons: Quite complex workflows and a bit of training required

Overall: We have been on PCR for a number of years now, and the ability to access the database whilst out of the office is a massive plus. They have a basic app that allows us to see contact details and notes, as well as being able to log in on the full site if needed.

The system is able to be customised to your needs and although we are probably not using all the features, it does the job.

The LinkedIn/ PCR add on, allows us to link the two profiles which is handy.

PC Recruiter

Feb 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: My experience with PC Recruiter has been positive. When I was looking at ATS', I had a list of must have features. PC Recruiter was one of the few, that could deliver and at a better price than most.

Pros: I like that we can produce templates for our interviews, with the questions we want to ask. The recruiter can pull up the template, ask the questions, not the answers, makes notes and save the document to the candidate's profile.

Cons: Mobile app allows the user to view contact, company, or position details, but adding details like conversations, notes or schedules is not possible. It would be great to be able to have full usability on the app.

20+ Year User

Dec 14, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It works! It provides us all the functionality we use on a daily basis. In fact, it provides far more than we actually use.

It never goes down. Availability at 100%

Overall: We have been a customer for a long time. We evaluate the market and competitors products every couple years and continue to stick with PCR. We have found PCR to give us the all the necessary functionality at a great value.

Training and support have always been very responsive!

Recommendations to other buyers: You should consider this software when evaluating recruiting software.

Exceptional Recruitment Package

Nov 21, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fully integrated, no need for additional software.

Cons: As a self-hosted user, there can sometimes be loading delays. This has less to do with the software and more to do with our hosting arrangements.

Overall: PCRecruiter is a powerful recruitment package that allows for fast, effective and efficient recruitment solutions. All aspects are fully integrated (email, interviews, posting to job boards) and the customer service team are only an email away.

Recommendations to other buyers: This software is fully customisable and very powerful. Worth the investment.

Great feature, makes adding through social media (LinkedIn) a breeze!

Aug 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of being able to add people into the database through LinkedIn, it makes working between CRM's much easier.

Cons: When someone lists a professional license or has a maiden name and married listed it doesn't always connect the accounts together and has to be merged after manually

Overall: Ease of adding people to the database, was the biggest benefit out of pcr capture

Vendor Response

by Main Sequence Technology on August 17, 2017

(Note to readers - Jason is referring to the PCR Capture extension for Google Chrome)

Excellent!

Aug 17, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Rich and deep in functionality that allows the user to use the product on their terms. Frequent updates and very stable since the product has longevity. Outlook and social integration good.

Cons: Could use a more robust mobile experience. Could also be a bit more intuitive in navigation and setup with the ability to create and post a note to several records automatically.

Overall: Manage multiple priorities and projects

Powerful but outdated

Nov 04, 2016
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Very customizable, easy CSV data import, good email integration.

Cons: Every task takes a long time, and there is no way to quickly screen through candidates in a pipeline. Customization is great, but finding where to customize is not intuitive. It also lacks modern interface and continued development seems slow. No trial period.

Overall: After trying PCR for a few months we decided to go back to our old ATS. There is no question that PCR is powerful, but it is probably too powerful for the average user. I need my recruiters to be successful quickly, and there is certainly a large learning curve. We also all agreed that tasks took much longer in PCR and a lot of modern shortcuts were missing. I think PCR could be great with continual development to keep things fresh and modern. An overall UX/UI facelift is badly needed. More integration partners would also be nice. I will say that customer service was wonderful. They really worked with me to make it work, but there were some things my organization simply could not overcome that cost us valuable time. I do wish they had refunded my setup fee, which was supposed to be for website integration... we never got that far.

Recommendations to other buyers: Insist on a trial. They do not offer one, but I find that the things that are important are often not obvious during a guided demo.

Great tool

Jan 05, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Outlook portal, Capture feature for social networks.

Cons: Inability to link Chrome to the outlook portal when using the "Capture feature.

Overall: We have been with PCR for close to 15 years, the new tools they have come out with making it easier to use than ever before. The "Capture" feature, the Outlook, portal, and the ability to integrate with our Outlook calendar are game changers. The training and tech support have been excellent as we are in the midst of a major database update.

The PC Recruiter Experience

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use compared to other recruitment software programs I have used in the past.

Overall: The team at PC Recruiter have been consistently very good over the years and as a business, we have been very happy with their service levels. The software program itself is user-friendly when compared to other recruitment databases and serves our requirements very well. I would highly recommend this software over other recruitment software out in the market currently.

Excellent time using this product

Aug 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This is one of the easiest ATS system I have used before.. I like how it is easy to upload candidates and companies

Cons: The only think I do not like is it is not very flexible for the Mac Users, I have a Mac computer and I cannot integrate it with my Microsoft office email, I have to use the email in PC Recruiter to get candidates who apply

Overall: It is very helpful

I was with PCR for about 15 years

Aug 01, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I was with them until I retired and loved the experience

Pros: Everything a recruiter could want is in the program. Everything is searchable, however see below. Customer service is great. Their people know you personally.

Cons: Not always as intuitive as it could be. Searches could be a little difficult. Doesn't integrate with my softphone

Seriously??

Apr 28, 2016
1/5
Overall

1 / 5
Ease of Use

2 / 5
Customer Support

1 / 5
Value for Money

Comments: I'm quite honestly amazed there is anything listed other than a below average review for this software platform. PCRecruiter, PCR from here on out, has been one of the single most frustrating programs/softwares/apps I have ever tried to use. There's nothing streamlined or simplistic about using PCR, form a user experience standpoint. From major job functionality, put a grinding halt to daily operations issues to admittedly more nitpicky grievances.

Pros: - Generally good Customer service. They do their best with absurd limitations in the program.

Cons: - Almost literally everything - Customizing anything is like pulling teeth - Training was misleading, as our more raw data transferred in was not nearly so seamless to use - Data transfer could've been improved - Poor integration to social media - Every single window, tab, button, etc. is decidedly annoying to use, and for some reason there is no ability to change size. So if you can't see everything you want to see better scroll through 200 lines to find it... carefully.... so you don't miss something - User Experience, in its entirety, is atrocious.... honestly, are the updates being rolled out from 2001 or has no one noticed how the rest of the internet has changed since then

Vendor Response

by Main Sequence Technology on May 03, 2016

While we've built PCRecruiter to be highly flexible for a variety of applications in talent acquisition and placement, we realize that it can't always be the perfect fit for every client. We're sorry to hear that it's not making you happy! We'll make sure to reach out to your company today and see what we can do to help.

PCRecruiter software - excellent value

Nov 28, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use, functionality and responsiveness of their support and training staff.

Cons: Nothing.

Overall: We have been using PCRecruiter for several years now and are very pleased. The support staff is excellent and very responsive, as is their training staff (special shout out to Nick Mazzone, who is great!). In addition, they keep coming out with new features and functionality that continue to make our recruiters and sales staff more efficient. Their Two Minute Tuesdays instructional videos are great for helping us to continue to take advantage of all the features.

Recommendations to other buyers: No.

A very feature rich program

Aug 28, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: PCR can be customized to do just about anything you might need. It integrates well with LinkedIn through PCR Capture.

Cons: The online instruction tool is not as detailed as it was in previous versions--you can't always find the answer to your question on basic things like formatting reports online.

PCR Review

Feb 13, 2017
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: My experience with PCR is not the best. It takes a lot of time to upload all the information about each and every candidate to this system. Everything has to be put manually, if the layout of the resume is not standard the system does not recognize the right information and then all that wrong info has to be changed manually again. When I look for some candidate who I know for sure is in the system PCR tells me sometimes that this person is not found. Also what is not convenient is that it doesn't collect resumes from the job boards. The layout is a bit complicated, you have to open every window separately, so when you open the candidate's page you can't see the whole info right away, you have to open notes and then if he had an interview you have to go to those notes to find out the feedback. This system does not save your time, but takes a lot of time to use, for no reason.

Pros: The only think I like about PCR is that it can capture profile from LinkedIn.

Cons: Everything has to be put manually, if the layout of the resume is not standard the system does not recognize the right information and then all that wrong info has to be changed manually again.

I have been a customer of PCRecruiter since 2000.

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the fact that they are constantly improving, updating and adding new features and functions that make things easier in the digital world. I would recommend PCRecruiter to anyone whether you are a 40 man office or a "one man band". Technical support is great!

Cutting Edge System, Strong Customer Service

Dec 07, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Very clean when it comes to organization relationships....one "Name"...whether the person is a candidate, client or both

- Cutting edge

- Friendly and responsive support team

Cons: Not many...perhaps the job order "process" could be improved.

Overall: - Prompt customer service response time

- Cutting edge

- Strong customization

- Excellent integration with 3rd party applications

Recommendations to other buyers: I've worked w a number of other software packages in my career, and overall, this one has supported my business goals the best.

Great for our Small Company

Mar 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: We've been using this ATS for more than a year now and I find it is a great solution for us. It allows us to pull candidates from Monster.ca as well as LinkedIn very easily. So long as you take the time needed upfront to properly set up PCR for your company and learn all it can do then you will like it. Like any other ATS or any other system you use at your workplace PCR will only succeed for you if you use it properly and put the right information into it so you will always get the right information out of it.

Pros: Low cost, ease of use. Email integration with Outlook is very helpful as well. You can customize the screens to a view that works best for you.

Cons: Sometimes it does not pull all the contact information from a Monster search but it only takes a few minutes to manually add this information. The reporting features are a bit limited...I'd like to see some better reporting and the ability to export to Excel with better results.

Review of PCR by Main Sequence

Jul 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We have been using PCR for a little over 5 years. We initially reviewed 2 companies. Both we were pretty equal however we went with PCR. We have nothing but positive experiences

Pros: Ease of use, good value, associates are excellent to deal with

Cons: None really but we could see some benefits in their online self help

good search software for personnel and head hunting

Dec 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We were ably to customize it to our specific criteria

Cons: None - good stuff

Overall: We have used this product for the past 15 years - we highly recommend it. It is simple to learn and has the ability to customize to your specific needs. Support for any product is the most important aspect. PCR has that and much more.

Recommendations to other buyers: none

We have been really satisfied with PCR!

Aug 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We love the customer service! Our account rep. is so responsive and easy to get a hold of when we need it!

Cons: There are many parts to it that sometimes can take a long time to get used to, but once you do, it's a great software!

Overall: Awesome customer service!

PCRecruiter continues to evolve and get better

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: It's a great product. Keep up the good work!

Pros: Having used it multiple times in the last 11 years, I've seen the product evolve and get better. Anything that was a problem 11 years ago has been resolved over the years and it's a wonderful product to use.

No more digging for applications to find a candidate

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Your recruiters will save valuable time searching for candidates. All info needed is at your fingertips.

Cons: I would like to see a job board that lists all job openings and have the ability to drag and drop employees into the open job slots.

Client for 18 years now

Nov 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The resume parser and the LinkedIn integration

Cons: sometimes I need help with reporting

Overall: For 18 years I have used PCRecruiter. They have ALWAYS been there for whatever question I throw at them. The LinkedIn integration and the resume parser are worth their weight in gold.

Recommendations to other buyers: give them a try

10 Years Experience with PCR

Sep 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I have personally used PCR for 10 years - 5 solely as a recruiter and 5 as a search firm owner running a full desk and 3 teams. We use PCR every day and can't imagine functioning without it. The team at Main Sequence has always been very responsive to any issues or questions we have. They go beyond what it required to make sure we are having success with their product.

Cons: What should be simple improvements to the core system don't happen very fast - Product development is slower than desired in pacing with other technology that could work hand in hand with PCR.

Recommendations to other buyers: PCR is consistent and reliable. The team at PCR is kind and responsive.

Direction Recruitment Admin review of PCR

Nov 20, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Quite user friendly

Cons: The email set up.

Overall: Enjoy using pcr - only real issue for me is the using the email part of PCR for mass emails to our clients and candidates. It does not have many of the functualities of outlook or other email systems so we have to resort to very basic templates.

Recommendations to other buyers: no thanks

Professional time saver with flexibility

Feb 23, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The combination of flexibility to create my own daily resource effectiveness plus the ability to easily create roll-up lists for enhancing my marketing and branding. Secondly, their training and responsiveness were beyond my expectations. If you have a simple or complex question/concern, you can just make a simple phone call and service support will respond. Most effectively, they showed me options on my own computer display. Very effective.

Cons: The interface with my own website was not as effective as I would have liked.

Recommendations to other buyers: If you are a small or niche boutique recruiter, PCRecruiter might be the ideal solution rather than going the route of other ATS that truly are focused on the muti-office or multi-seat recruiting operations. I evaluated several of the other more popular and larger ATS systems, and while they were impressive, I simply did not need to establish a complete system including a HR program or some fancy (and expensive) marketing effort. I am simply a recruiter and have no desire to reach the Fortune 100, either.

Great time saving tool

Aug 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The recent update has addressed prior issues with duplicate entries and the software is a great asset if you're trying to build out your database.

Cons: Select company from PCR Database still seems to have issues populating, although I'm not sure if that's an issue with the software itself or the way it is configured in my office.

Overall: It's a great time saver.

Seamless, reliable, user friendly

Aug 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Both the desktop app and mobile apps are outstanding, they are constantly updating and adding new features, and their customer service is TOP NOTCH!

Overall: It just makes the recruiting process so easy!

Recruiting Software

Dec 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything

Cons: Nothing

Overall: We searched around a lot and came across PCRecruiter several years ago. This has been the best investment ever. It is so easy to use and the support is awsome.

Recommendations to other buyers: Nope

Outstanding Performance and service

Jan 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It does everything I need to execute my recruiting business

Overall: I am starting my 16th year with PCRecruiter. It has been the very best experience I have had with a vendor.

PCRecruiter

Nov 08, 2016
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Comments: It is an applicant tracking system that I started using regularly (after intensive training) in June 2016. The software is pretty user friendly, once everything is set up. It took them a while to start the training (not sure if it was circumstantial or if this is regular practice). Then, it took a little while to get everything set up for the connections between the PCR and the web and email extensions. Once all is set up, it¿s relatively easy to utilize, however gets a little cumbersome when you need to make changes or add fields, etc and training is a must.

Pros: Great features! Has everything you need in a staffing agency ATS system

Cons: Cumbersome and time consuming to set up and get ready (between working with the software company training and set up team and own team ...it took about a month and a half, it also takes time to make changes or add fields

Recommendations to other buyers: There is setup cost that I think are unnecessary even though it is less than other companies.

My experience with PCR has generally been pleasant. It's dynamic and fairly user friendly.

Sep 06, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software is quite dynamic and has a lot of features that exponentially facilitate recruitment processes. All in all, this program is easy to utilize and manage.

Cons: Lack of complimentary educational resources, such as webinars. Also the scarcity of video tutorials. There are plenty of written instructions and online help. However, for visual learners, video content would be very helpful. It's unfortunate that in order to receive visual training is so costly. "Two Minute Tuesday" videos are helpful, but the variety of topics explored is limited.

Overall: This software has allowed me to keep track of recruitment processes in a very organized and simple way. There are so many helpful features, and the potential this program has is incredible. It's just a matter of digging and practicing.

Vendor Response

by Main Sequence Technology on September 07, 2017

Thanks Bianca! More video tutorials are definitely in the plan for the future!

Honestly, this product is stable and consistent, just not real flashy. I think for the right firm PCR can be the right solution but we felt our needs outgrew the product's capability.

Jun 26, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Comments: Again, for the right firm, this product is just fine.

Pros: PC Recruiter is very easy to use. Quick ramp for new Recruiters with very basic tools, reports, etc.

Cons: As easy as the product was to use, we found that PC Recruiter didn't integrate with our HRIS, ADP which became a show-stopper for us.

Solid product

Jun 29, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is a very comprehensive product with a ton of functionality. Some of the strengths are the intuitiveness of tracking candidates through the pipeline, their templates, their very tight integration with Outlook, their on-boarding training and their customer service. They have some great people over there and they're all very professional, responsive and helpful.

Cons: The biggest downside for me is that although any email you receive through Outlook will automatically be synced with the candidate or contact record as long as there's an email address match, there's no way to turn this off, and there's no way to force a sync of that email with a different record. For example, if I am corresponding with a hiring manager about multiple candidates, I don't want all of those emails attached to the hiring manager's record because I won't be able to find anything later when I need it. What I want is to be able to attach that correspondence to the respective candidate it pertains to. This was a show-stopper for me, but they have a large customer-base so apparently it isn't for a lot of people.

Recommendations to other buyers: Figure out how you operate as a recruiter on a daily basis and find the software that will best help you facilitate that.

Overall a good product that meets the needs of our business for an affordable cost

May 19, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: Overall the Pros outweigh the cons and for a small business like ours, PC Recruiter meets our needs allowing us to spend more time doing the work we should be doing.

Pros: It has all of the features that we are looking for in an applicant tracking/CRM system. The customer service rep that was assigned to do our training was excellent. She spent all the time we need and followed up quickly on open items. The cost is also very affordable.

Cons: Navigation is a bit tricky and sometimes not as intuitive as we would like. There are some short cuts that appear to be missing. We do much of our work from roll-ups but it does not appear that everything can be done from the roll-ups which requires us going out to a function we want. The scheduling of follow-ups is not up to standard and does not interface with Outlook well.

PCR

Aug 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: good to store information about both candidates and client companies and hiring managers. Good tool for multiple users to see each others activity.

Cons: Sometimes it was slow or would go offline, we used it a couple years ago, so this could have been resolved by now.

Too complicated

Dec 14, 2016
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
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Comments: There are several features of the program, however, there are several steps to do an action that should take one or two clicks to accomplish. The viewing and setup aren't user-friendly and could use some work. They make it difficult to edit things such as lists or "rollups" you create and the search function isn't ideal. I would like to have more flexibility when searching for candidates within the system. It would also be nice to have an easier way of reporting and matching candidates to open positions as well as seeing the activity in that position. Definitely, more account manager/sales driven.

Pros: The parsing or "capture" capability from LinkedIn is a nice feature as it will use the picture and put it in the system as well.

Cons: It is more company focus rather than candidate overall. I would like to have something that was more of candidates with more detailed profiles and easy to navigate searches.

Too complicated and many unnecessary items in one category - it's like

Feb 19, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Comments: The system seems to be able to do many things, but putting everything just does not work. It's like "Yeh, let's put everything that we can come up with, so it's very helpful when you need it!" well, in fact, it just makes everything messed up and too complicated.

Pros: Linked-In capture

Cons: Too many features

Recommendations to other buyers: Simplify it. I think that is the IT trend of 2017. (or even well earlier) The user interface, easy to understand and grasp at once is the key for all the technology - when standing that point of view, PCR is an obsolete system to me.

Its great having PCR as your database software. Its easy to use and the customer service is good....

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: What I like most is their customer service. They are always nice and try to help you at any time. They are the best!

Cons: What I like the least is the look & feel. It looks old. They should update it. But I dont think they are going to do it soon.

PC Recruiter

Dec 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatility

Overall: Fabulous. Perfect. Productive. Been using the web-based version since 2003 and am very satisfied.

Incredible, End User Focused CRM / ATS

Jul 06, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Personify has been a main sequence / PCR customer since early 2001. Prior to selection (and candidly since) we have reviewed other ATS / CRM systems and have yet to find a provider as end user focused at Main Sequence. In our eight year run with PCR we have yet to have one issue go unresolved and in fact, in many instances, PCR has developed customized solutions that truly could only fit what our firm was trying to accomplish. There is ZERO question this is the ATS of choice - I would highly reccomend this product.

Cons: As indicated in my previous reccomendation, I truly do not see any real downside to PCR. I say this because they are so focused on meeting the demands of their respective end users. I have had the pleasure of dealing with Technical Support, Training and Billing and truly in all instances- I was thoroughly satisfied.

Overall: I would highly reccomend this product to anyone interested in taking ones respective recruiting / talent managemtent business to the next level. They are one of the few vendors left that actually listen to what users want / need.

A must have!!!

I have been using PCR since 1999. Have used all platforms.

Mar 24, 2015
5/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: High customizable and can usually adjust to your particular workflow, rather then works theirs. Pipeline functions very good.

Cons: User interface is dated and there needs to be more quick action options. It does no sense what device you are on and does not work well on tablets. Need a reporting system that can much more flexible and offer some data analytics and dashboard functions.

Recommendations to other buyers: There is a lot of flexibility, so get a test version to evaluate thoroughly. You can customize to meet your current workflow, most likely.

Great customer service..... always there when we need something..... always adapting to changes.

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Extremely user friendly! We were with our old system for 16 years and this was a breeze to switch over to!!

Overall: VERY user friendly - our productivity has absolutely increased.

Vendor Response

by Main Sequence Technology on February 09, 2018

Thanks, Scott! We're glad you are having a good experience with PCR!

Specialist Engineering and Technical Recruitment

Dec 07, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: PCR are great to deal with and quick to get back

Cons: A bit hard to understand calendar and follow up activity settings

Overall: PCR has been really good to deal with - responsive (ie quick to get back), helpful and obliging.

the software works well and meets our needs

Been using PCRecruiters since 2001. One of the first! Love their products, customer service excell

Aug 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Tie in's to LinkedIn, Ring Central, Resume Inhaler.

Cons: I've found it very hard to delete Industry Codes that were automatically part of the PCRecruiter Default without doing it one by one. Unfortunately, there are 987 codes and it's taking me way too long. I need to call, because it's probably my mistake; there has to be an easier way that I don't know about.

Cost effective Recruiting software,

Feb 06, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: Use It if you're looking for a system that will help you not only manage applicants but also act as a database for candidates for future use.

Pros: The best feature is having social media tools like LinkedIn Chrome feed and job boards integrated in this software.able to view a bulk of activities & interviews at a time. Easy to status candidates through the process, you can set up different position question profiles tied to each position for candidates to complete when submitting their resume.here are automation rules for candidates that can be set up to decline low skilled or highlight highly qualified candidates. Nice time savings feature.The team at PC Recruiter have been extremely responsive to our needs and have been there every step of the way as we configure and deliver their system.

Cons: It lacks in intuitive ease. Navigation is a very tricky and sometimes not as intuitive as we would like. There are some short cuts that appear to be missing. The scheduling of follow-ups is not up to standard and does not interface with Outlook well

Easy to use and reliable

Jan 30, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: What I like most about this vendor is their willingness to help out and their quick response time to assist. No matter what my issue is, I know I can contact my sales rep, and he will ensure my problem is fixed by either doing it right then and there with me on the phone or ensuring a helpdesk ticket is created right away for me. Usually, after a ticket is created, someone from the technical team calls me within a day.

Cons: I think the company's training could be a little better structured. Instead of relying on us to let them know what we want to learn, it would be better for them to have a complete, comprehensive training course set up that covers all parts of PCR in a logical form. While the training we receive is good and informative, allowing us to use the software, I find we are jumping around, too.

Recommendations to other buyers: Know what information you are expecting to see from PCR on a daily basis and have PCR customize your screens to show you this.

Quick access to our ATS!

Mar 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I and my team are always on the go. Often, it is just not necessary to fire up our laptops to get some quick tasks done through PCR. It is great having a pared down version of PCR as an app on our smart phones. Check out our pipelines, our candidates, and clients all with the tap of a finger. It is also great for sending instant messages to our candidates. We have been PCR clients of Main Sequence for nearly 2 years. They are always working hard to make it the best hybrid ATS/CRM available.

Pros: Quick, easy, and accurate access to key functions of PCR. Interface is designed as an app not a PC conversion, so it works very well.

Cons: None really. It does all the things you need to on the fly.

My organization uses PCR as its centralized database; we live and brea

Feb 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We have been using the PCR software for years and from the time we've partnered with them they have only progressed in their customer service and enhancements of their product!

Cons: some of the intuitiveness is lacking, however they have improved in their latest release which is promising for this area!

Recommendations to other buyers: If you are looking for a system where the infrastructure makes sense while building your sales desk, you can't go wrong with PCR!

Lacks intuitiveness - Has what you need otherwise

Apr 12, 2017
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: The product isn't overly expensive and has everything you need with regards to tracking, reporting and connectivity. But you need to know the "ins" and "outs" to navigate effectively and efficiently. In today's world, most ATS's can be used with little or no training. Not the case here. We are opting to change directions after about 6 months of fumbling around with PCR.

Pros: Price

Cons: Lack of intuitive ease

From Australian perspective

Jan 09, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Really helpful team

Cons: A bit slow at times, but could be us!

Overall: The PCR guys are really helpful - makes a huge difference. We can easily get them & they're patient

Recommendations to other buyers: I need calendar help!

Highly Customizable and Robust ATS

Jan 15, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: When compared to the other ATS products I reviewed, PCRecruiter offered the most capabilities at the lowest cost. Users are able to access the database wherever there's an internet connection (including on mobile devices) and the user interface is fairly simple to learn, even if you're not a "techie." Hiring managers are able to view candidates and feedback from other interviews. They don't need to ask me for this information anymore. I can also schedule interviews easily from within the system and there is the option to include the Outlook attachment within the email sent to interviewers. We are saving so much time and money by using PCR.

Cons: This system has a background in 3rd party staffing agencies so there are many features that a corporate (internal) recruiter wouldn't need to use and that can sometimes be confusing. There are a wide variety of reports available but the formatting isn't as easy to manipulate as, say, Taleo.

Recommendations to other buyers: If you are a staffing agency or large company, this system is the best bang for your buck!

Huge improvement

Dec 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I had been with Bullhorn for 20 years and saw the functionality decrease over time, while the monthly costs tripled. This May, they ended Inbox support so I switched to PC Recruiter, which was a 60% monthly cost savings with far better functionality, including the ability to incorporate social Media, LinkedIn and Facebook, into contact data.

PCR is the Rolls Royce of Personnel-Recruitment Databases!

Feb 19, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I have been a user of PCR since 1994.

I have been in the Recruitment Industry for almost thirty years and have had much exposure to the different products. At one time I even had a custom database written for our needs. However, PCR offered and offers a very comprehensive, extensive and exemplary product. There is virtually nothing that I would add. The ability to utilize mass email communication and integrate with our website has increased our revenue tremendously. One of the best features is the customer support. Issues are resolved almost immediately and the staff of Main Sequence is always readily available to address any issues we have. Main Sequence's Webmaster, Andrew Rothman has been a saviour to our company. There is no competition when you are the best!

Cons: I can't think of any.

Overall: I can't think of any other database program I would want. On a scale of 1-10 I give it an 11+.

Easy implementation, lots of great features

Jun 15, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Inhaler, Linkedin Chrome feed, easy to status candidates through the process, you can set up different position question profiles tied to each postion for candidates to complete when submitting their resume. There are automation rules for candidates that can be set up to decline low skilled or highlight highly qualified candidates. Nice time savings features!

Cons: Many steps require multiple page loads to move forward. Their software team should consider to have all the decision items on one page through drop down lists for selection to allow to move forward, rather than separate page feeds.

Intuitive, price competitive, great support

May 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Last year I spent a great deal of time evaluating cloud based tracking systems. I have been recruiting for 22 years and have experience with a few providers' recruiting software solutions.

I evaluated several solutions and narrowed my search down to three companies. We looked at ease of use, price point, functionality and technical support as the key criteria in making our decision. I can tell you unequivocally, PC Recruiter was the best solution for our firm. Easy enough to use "out-of-the-box", yet robust enough to allow for customization to suit the needs of our firm. The technical support has been very responsive, professional and consistent. I am very happy with our decision and could not be more pleased with PC Recruiter. If you are evaluating software solutions for your firm, I am confident that you will be as pleased as we are with the product and the people at PC Recruiter. Feel free to contact me if you have any questions. I don't give 5-star ratings loosely, but truly believe that this company has earned them.

Long time user

Sep 07, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, no issues with data storage, minimal downtime, not the complexity of some other systems.

Cons: not as dynamic as other databases with search and storage of information. The user interface wasn't very attractive (I don't know if it's been updated)

Recommendations to other buyers: A solid tool for a smaller organization, may not have all the capabilities a larger team would need.

it's is not personalizable and not easy to use compared to other software.

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: It is basic and lower in price but you get what you pay for. There are no options to personalize or change anything.

Cons: It is not easy to use, the training on this software takes a lot longer because of the hard to use features.

Vendor Response

by Main Sequence Technology on May 14, 2018

Hello Lara - One of PCR's strongest features is actually the ability to customize the fields, screen layouts, and functions to suit. This does, however, sometimes lead to more involved training because every setup is a bit different and each client uses their own fields and layouts rather than a required stock workflow.

I'd recommend reaching out to our support team with details on your personalization and change needs. It may be that the options you're seeking are actually there, but just not visible under your particular security settings or not exactly where you're looking for them in the system. PCR is perhaps one of the most configurable recruiting CRMs available, so if you're finding it coming up short on customization we may be able to help further.

Web Extensions

Mar 31, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Customer service, set-up and training at Main Sequence made this an easy transition to Web Extensions for job posting with a big upside in time saving and exposure for important job posts.

We started using Web Extensions with PCR about 2 months ago and find it a great way to get job posts out on the web and make immediate changes to posts via our website. From the integration with PCR we can post to Indeed and Simply Hired as well as MRI Network with ease. Ladders and others are to follow.

Future updates to Web Extensions will allow you to change the fields on the posts to your website. When that happens Web Extensions will then meet our needs at a 5 star level.

Best of all, the posts look really great.

Cons: Haven't found any yet!

Overall: Web Extensions is a feature of PCR that I really like and would recommend to anyone who wants to save time placing job posts on the web.

Long time user of PCR and Raving Fans!!

Dec 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility and customer service

Cons: none

Overall: I have used PCR for over 15 years . If ever Vendor that we work with was as good a PCR my life would be a lot better. The functions of the software meet all of our needs, customer service is extraordinary if you have a suggestion they listen!

Recommendations to other buyers: Just a great and responsive company. If you would like an additional feature just ask

Very excellent ATS

Mar 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: This is a very great ATS system if you are looking for a simplified way to manage your candidates. There are other ATS that I was going to consider, but once I seen the demo and the excellent price I committed myself to a 3 year contract..

Pros: The ease of use and navigation and the price for this ATS

Cons: In a previous ATS system I was using you can email the resume to their system and it will automatically parse it into your database, which makes it easier. This system doesn't do that.

Vendor Response

by Main Sequence Technology on March 23, 2016

You may want to investigate our Resume Inhaler, which is a desktop app for Windows that does allow you to parse resumes into the system automatically from email. We are looking at ways of doing that without a desktop app in the future.

Used it for over 8 years

Mar 03, 2015
3/5
Overall

2 / 5
Ease of Use

3.5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It handled my applicant tracking needs at the time.

Cons: I had to open so many windows on my desktop to get the information I needed.

Recommendations to other buyers: I thought that there were "too" many features that I never used. I think if someone is evaluating software for applicant tracking, make sure you have what you need, But on the flip side, too many bells and whistles can be a distraction.

First rate CRM system for recruiters

Dec 02, 2014
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been a PCRecruiter user for the past 11 years. It has flow and flexibility that enables us to provide a high degree of customization while maintaining a core program. The menus are easy to navigate, and the options given are significant in that they allow each user to utilize what they want and for us to ensure that the users are capturing key data.

Cons: They're unable to provide customization beyond a certain level. In other words, some functions are hardcoded into the program and cannot be changed.

Recommendations to other buyers: Try it. We import a lot of data. One industry-specific database has 600,000 records in it; others have between 35,000 and 150,000 records. In every case, we're able to import and categorize information easily, and we're able to call back specific data in a way that enables our recruiters to be highly productive.

Excellent Customer Support & Value for Money

Nov 18, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: After using PC Recruiter for several months one thing that has to be said is that it has been a breath of fresh air compared to some competitors.

Being located in Australia and having technical support in the US was daunting initially however the sales and training representatives for our region are on the front line when it comes to helping solve any issues or questions relating to functionality.

It is value for money compared to some competitors, even after converting to Australian dollars. Other similarly priced solutions (and there are not many) do not provide the functionality and customisation options that PCR delivers.

Whilst there is always room for more features and I do feel that there are a few that need to be implemented, there are regular improvements and features added every month or so which improve the user experience and the workflow. PCR appears to be driven to constantly improve the product and I am hopeful this will continue.

Exceptional customer service and training support. Powerful program

Mar 10, 2016
5/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We like their customer support. They know their product and provide excellent support. The program is powerful and has many features available that are oriented toward recruiters. It is quick with no lag, interfaces seamlessly with Outlook, has easy to use social media links with Twitter, LinkedIn, Facebook etc. The program is customizable to our recruiting process. We highly recommend this product. The price point is competitive.

Cons: There is not a lot to dislike. However, there are so many features that are not always easy to find. One other complaint is that their online training manuals are of very little help. However their customer support is the best we have ever encountered with a software vendor. So that offsets the issue with understanding the program.

Recommendations to other buyers: The sales person was very helpful and showed us many of the features several times to our employees. Look at the ease of use and does the software match your workflow process.

PCRecruiter - So Far So Good

May 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very responsive and able to get us started in a short amount of time. The software is very user friendly and easy to understand.

Cons: We had expressed interest in having an automatic posting to external sources like we had with our previous ATS. We were told they partnered with LogicMelon for that and it was supposed to be affordable. After getting a demo, we found out it was double the cost of the ATS, so it is unfortunately not an option for us. That means manual posting to multiple sites which is very time consuming.

Cumbersome

Jan 12, 2017
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: customer support and service

Cons: cumbersome to use, for most features/actions.

Overall: I have used this for about 10 years and am going to a new system. Support has always been great, but the software itself is very cumbersome to use, IMO. It's not intuitive and processes are very lengthy, even to attach candidates to jobs, which should be one - two clicks. Search isn't that great and again, cumbersome. I am a sole proprietor so perhaps this may be better for a larger shop, but I still think there are systems out there that are much easier to use.

Recommendations to other buyers: It might be a good solution for a larger agency, but not a sole proprietor who does retain search and finds candidates through sourcing, vs. posting replies.

PCR Review

Dec 05, 2016
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Customization

Cons: Complicated

Overall: We have tested many ATS systems. PC Recruiter offered the best value for the money. They are also very flexible with accommodating feature requests and improving the platform.

Consistent service

Jun 18, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: My experience with Main Sequence and the PCRecruiter product has been fantastic. The response time to questions and the consistency that you get from each and everyone you deal with on their team is stellar. Everyone is knowledgeable and approachable.

I made updates on my website recently and was happy at how quickly Andrew was able to implement them. With other services I have seen this type of request submitted, processed and then you wait. This like any other request at Main Sequence was dealt with in a personal, professional manner and quickly.

Cons: None. I cannot find one reason why someone should not take a look at this product for their business.

Overall: I would recommend PCRecruiter because of the ease of use, the quality of support and how relevant it is to running a staffing business.

Main Sequence Technology's PCR | Robust, Scalable, Customizable!

Dec 07, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: Having used PCR for about 14 years, I've been very pleased with the company, product, and support. The ability to customize various fields, forms, etc. allows us to really sharpen the saw in our business. Example? We are able to produce robust client reports driven by metrics and share them with our clients.

As with most tools, PCR does require new user acclimation but the intuitive web-based interface is fairly easy to navigate. More detailed knowledge is required to program certain customizations but the Main Sequence Team customer support is excellent and they stand ready to assist!

The company also asks its users what features are important to them and most often, deploys them. The hallmark of any strong software company is paying attention to the voice of the customer.

Recommendations to other buyers: In sum, PCR should be on your short list if you are considering a robust ATS.

Great product and even better service

Nov 18, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Comments: This is a highly user-friendly software / database. I was able to learn how to use this product in a very short amount of time. And even if you are a little bit slower with learning new technology, there are training and learning services available. I once came across a little more advanced situation I needed to learn about and when I called their learning center, the person was very patient with me and explained things very clearly. Recently after an update, I experienced a small glitch with the 'capture' feature and when I called for help there was no waiting and I was given excellent help (thanks Dyllan!).

This is the only recruiting software I have tried out. So I cannot compare to others out there. However I think it works very well and see no need to explore other options. Happy with the product.

Vendor Response

by Main Sequence Technology on December 27, 2017

Thanks Jacklyn! We appreciate your kind words and your selecting PCR!

Apr 04, 2013
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Comments: PCRecruiter is a very nice product. It has given us all the features we need at the price we were able to pay. IT's has given us the capability to build an applicant database, auto post jobs, track interviews, and thoroughly organize and automate our recruiting process. The sales, training, and service organizations are first rate. They are courteous, available, and responsive. The implementation went smoothly and we were up and running with the basic features after our first training session. As training progressed, we brought other features on line immediately. My only drawback is that I am a MAC user and it's sometimes clunky. That is more of an Apple/JAVA issue than it is a PCRecrutier issue. PCR relies heavily on JAVA scripts and APPLE and JAVA aren't very friendly towards each other these days, so that does make things a little sticky but manageable. All in all, I have no problem recommending PCR.

PC Recruiter Experience

Jan 14, 2016
4/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: PCRecruiter has a user-friendly platform and it was easy to read notes on previous contact summaries entered by previous recruiters on candidates within the database.

Cons: The software was at times slow and it was difficult to keep candidates organized, especially if there was a duplicate entry of the same candidate contacted.

Recommendations to other buyers: If you are in need of an applicant tracking system (ATS) and looking for a cost-efficient solution, I would recommend further exploring PCRecruiter as a talent acquisition tool. There are more user-friendly systems available, but not for their price.

Average Software

Oct 12, 2016
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: PC Recruiter is a pretty good software to use.

Cons: I find myself getting frustrated with their resume inhaler function. The way I use this software is more of a repository for resumes. I don't use it for client management at all. I wish it was a little easier to use but I'm not unhappy with it.

Recommendations to other buyers: I've tried a variety of these types of products. Go with the cheapest one. Nowadays everything is pretty good and these companies try and rope you into buying packages that sound great but that you'll never realistically use...