Who Uses This Software?

companies needing to migrate from paper document management to a web based solution from any industry.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7,500.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • DocXellent
  • docxellent.com/
  • Founded 1983
  • United States

About Ensur

DocXellent is a leading provider of electronic document control software and quality software applications with over 30 years of experience. We design our products to be configurable allowing our customers to organize their electronic document control and quality management functions the way they operate.


Ensur Features

  • Archiving & Retention
  • Automated Routing
  • Change Management
  • Compliance Management
  • Electronic Signature
  • Escalation Management
  • Periodic Review
  • Version Control
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Ensur Reviews Recently Reviewed!


Fantastic Document Management System

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ensur provides rapid development and management of different document content easily. I can trust the data integrity of information provided from the system to users, through reports, and when needed through audit trials.

Cons: The training management portions of the system are not as robust as some of our business needs require. Capturing and triggering document training works well, however capturing external trainings, certifications, and gaps is not as intuitive as creating and managing documents within the system.

Overall: Ensur has dramatically reduced the number of errors and miscommunications with controlled documents and forms. If we ever have an issue, question, or just a suggestion, Ensur customer service is always listening and eager to assist. To date, it remains as one of our most successful system launches impacting almost every employee.

ENSUR Solves Our Problems

Oct 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ENSUR maintains compliance while allowing enough flexibility that we can design a robust controlled-document system without too much outside help. But when we need help, ENSUR customer service is excellent!

Cons: We have sometimes had some issues with compatibility with different web browsers, but I think that has more to do with the browser issues than ENSUR.

Overall: We manage a broad portfolio of documents and processes with ENSUR, some beyond the scope of the original intent of the software, but it still works well. The developers stay current with upgrades, even including items that we find while working in the system, and their quality team provides complete validation scripts for our use.

Great document control

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Security

Robustness of customization options

Flexibility to meet business needs

Great support staff

Excellent training materials

Cons: The controls are not intuitive

Some functions are difficult to access

Overall: Ensur has enabled us to streamline our document change management process. We now have version control and are able to control the review and approval process, track user engagement, and produce reports for our auditors. The best part of working with Ensur is the team at DocXellent. From the engineers to the trainers, everyone is so helpful and responsive. I would definitely recommend Ensur to anyone considering document control software.

Great system for doc contorl and training

Oct 16, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that my team members can find all documents and training in one place. Before we had a variety of different places to go to find this information. I also love how quickly customer support gets back to you about an issue.

Cons: I don't like that I cannot create a training matrix for repeated use when a new employee is hired. As a rapidly growing company it is a little time consuming adding the same training over and over when a new employee is hired.

Overall: ENSUR has been a great help to us. We went from an all paper system to an easy electronic version that saves me time rather then chasing people down to review documents or perform training.

ensur - Easy to use

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Fairly easy to use. Excellent customer service. Customization to fairly simply, you can make it work for your business.

Cons: Linking documents to a job title or person. You must link each one individually. It would be better if you could select everything and then have the ability to apply all selected to the title or person.

Overall: Training is so much easier, during an audit it is so easy to prove when somebody trained to a document and to show the historical training as well.

Organization, efficiency, and compliance

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, options for sorting, grouping, organizing, documents that make up a quality system

Cons: Overlay, forms, and CAPA workflows are not userfriendly

Overall: Reviuew and approval flows, remote access to contracts and protocols