# DocXellent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DocXellent Software - reviews, pricing plans, popular comparisons to other Document Control products and more. Source: https://www.capterra.com/p/143771/DocXellent --- # DocXellent Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DocXellent ## What is DocXellent? DocX provides a modern, compliant document control system that replaces manual processes and uncontrolled file storage with a centralized, secure platform. Designed to improve efficiency and reduce risk, DocX enables organizations to manage the full document lifecycle - from creation and review to approval, distribution, and revision. Automated workflows ensure documents are routed correctly, while version control and audit trails provide complete visibility into every change. Role-based permissions and configurable security settings ensure users only access the information they need. Teams can quickly find documents using full-text and metadata search, track training acknowledgments, and monitor document status through personalized dashboards. DocX also supports compliance by maintaining accurate records, enforcing review cycles, and generating audit-ready reports. The result is a streamlined, scalable document control system that improves collaboration, accuracy, and compliance. ## What is DocXellent used for? [Document Control](https://www.capterra.com/document-control-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DocXellent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://docxellent.com/&name=DocXellent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DocXellent 4.6 (14) VS. [4.5 (532)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.1 (531) Value For Money 4.8 (13) Value For Money 4.2 (435) Customer Service 4.9 (13) Customer Service 4.5 (496) ## DocXellent alternatives [4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (87)](https://www.capterra.com/p/192574/Dot-Compliance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (112)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143771/DocXellent/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Training Management 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Access Controls/Permissions 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Change Management 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and monitor efficient handling of all changes/transitions Compliance Management 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier File Sharing 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Corrective and Preventive Actions (CAPA) 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Investigate and take action at root cause or error in processes to prevent recurring issues DocXellent 47 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and monitor efficient handling of all changes/transitions Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Investigate and take action at root cause or error in processes to prevent recurring issues Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Automated or logic-based workflows that assist in the creation of electronic documents Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Series of processes that a document goes through from creation to archiving Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Public or private sharing of digital files such as documents, audio/video, images, and more Search for specific words or phrases within a document or database Manage and track all disruptions and incidents Track and monitor processes/products to ensure they meet international standards developed by the ISO Manage, maintain and track the performance of assets and equipment Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Ensure that quality requirements and standards are met across production processes Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Qualify, select, and monitor supply chain partners Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (14) 4.1 Based on 14 reviews ## Pricing Value for money 4.8 (13) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (13) 4.8 Based on 13 reviews ## Integrations [ ERP](https://www.capterra.com/p/143328/ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (13) 4.9 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating 5(12) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JA Jamie A. Quality Assurance Specialist Health, Wellness and Fitness ### "Ensur" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 12, 2022 Pros Utilizing Ensur has helped us achieve a database for all our documentation, training records, and processes. Having all of these in one location helps us achieve an audit trail and historical records for future reference. I also love the support given. The DocXellent team are truly some of the most caring, helpful, and personable people I know. They are always a click away and ready to help. Cons For me it's how the menus are designed. Between having to utilize the blue (i) icon, the drop down menus, and additional features, it's a little difficult to get used to at first. There are a few features like how you upload supporting documents and what limitations there are in form development that are a little cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Devy M. Regulatory Specialist Pharmaceuticals ### "DocXellent customer service and team are superb! ensur document management system works wonder" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 12, 2022 DocXellent customer service is one of the best. Their team from product development, Sales, Training, quality - all of them have provided high satisfaction to support our operation since 2011. I highly recommend DocXellent to support your team in maintaining document control records with highest traceability to support business continuity. Pros Provides traceability, training record, document controls with ease of mind designed in the software. Cons Some users in my team would prefer less clicking or customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mike S. Operations Manager Electrical/Electronic Manufacturing ### "Docxellent's Ensur is a great tool to show compliance with hazardous area product manufacturing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2022 Pros We have good document and change control and are able to demonstrate compliance with hazardous area product requirement to auditors such as FM for North America as well as European ATEX, Global IEC Ex, and China's CCC auditors. Cons The main improvements would be things to make the software easier to use (less clicks). Also, for Change Orders (CO), it would be nice to add some additional workflow options. For instance, a CO may require someone to do a task but the required task doesn't necessarily need to hold up the CO processing - in fact sometimes it can't be done until the CO is completed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Alexandra C. Quality Systems Manager Consumer Goods ### "ensur is STILL the one..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2022 DocXellent's Support team is fantastic - super responsive, pleasant to deal with, helpful and informative; they often try to offer more than one way to solve a problem. DocXellent's monthly newsletter and frequent webinars provide useful insights into features of ensur that we may not currently be using. Pros We have been using ensur since 2014 - lots of changes over 8 years, but ensur has handled them with ease. Whenever we discuss creating a new process, my go-to is always ensur. Slowly but surely we are transforming our old, paper-based processes to electronic, providing people with better access to the latest document versions, and more accurate tracking of approvals, in an easy-to-use, Part 11 compliant software program. Cons I only wish ensur would be more widely adopted across my entire organization (which has nothing to do with the software and more to do with exponential growth and limited resources). Reasons for choosing DocXellent Ease of use and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Albert T. Global Doc & Pkg Tech Manager Health, Wellness and Fitness ### "Overall system use and functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 5, 2022 Overall experience is good. We migrated a lot of manufacturing sites' packaging specifications and maintain each object relationships in Bill of Material of SKUs. Pros Easy to customise, easy configuration and easy to implement and deploy. Cons Content Explorer View could be better if user can configure to what individual needs are by hiding or adding more meta data columns. Report of KPI could be made simpler by choosing certain object, criteria and selecting certain filters. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Melissa M. Intranet and Quality Management Software Administrator Research ### "My favorite software team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2022 We implemented ENSUR in December 2019. Being fully remote for two years, starting in March 2020, we rely on ENSUR for more and more all the time. We could not have handled our research and training documentation during the pandemic with ENSUR and the DocXellent team. We have used ENSUR for a vendor audit and were able to provide all requested documentation, with ease. Pros Implementation, creative problem solving support team, straightforward functionality. Cons Training management module is not useful to the way we track training. Alternatives considered [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/) Reasons for choosing DocXellent The DocXellent team won us over, easily. The product is more scaled to our use along with more available customizations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RV Richard V. Change Control Analyst Medical Devices ### "Excellent System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 DocXellent has always been great to work with and they are very good at finding solutions to any issue that may arise. I would recommend this software to any company that needs a platform like this. Pros Customer Service and Support! The system is easy to implement and use because we have excellent support from DocXellent! they have always been great to work with and makes hard tasks easy when working with them! Cons not a lot of Cons to this software. Integrations are always tough but that really doesn't have anything to do with the software. no major cons to this software! Reasons for choosing DocXellent from what I understand it was the ease of use and cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Chris M. Senior Director Pharmaceuticals ### "Set up, Train, Implement, Go" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2022 One of the best customer support teams we've worked with. Outstanding product and smart updates. Pros The flexibility to import our existing content and immediately organize it easy access. Cons Super users would like more flexibility with custom reports, forms, and overlays. Routine users wish for better interface on mobile devices. Alternatives considered [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/) Reasons for choosing DocXellent Location, support, price, customization options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michael S. Senior Engineer Medical Devices ### "Clunky and painful" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 25, 2021 There has to be better document control software on the market... Pros Nothing. This software makes what should be a simple process slow and clumsy. Cons The interface is very slow to update and lacks any coherent UI design. The system often lacks any positive confirmation that a choice has been accepted or that the system is working in the background. We recently moved from v4.2 to v4.4 and although some minor improvements were made to the look of the interface, functionally the software is actually worse. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2021 Michael, thank you for your unbiased comments. We take our customers' feedback very seriously and we're sorry to hear that ENSUR has fallen short of your expectations. We are certain the latency issues you are experiencing could most likely be resolved with help from our technical support team. We would welcome the opportunity to have a call with you to assess the issues you are seeing and help with this situation. Our team may have some suggestions on how best to use features to make the flow of content more seamless. Please contact us anytime at support@docxellent.com to set up a time to chat. Respectfully, Amy Rodrigues, DocXellent JC Janine C. Quality Assurance Coordinator Food & Beverages ### "Great system for doc contorl and training" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2018 ENSUR has been a great help to us. We went from an all paper system to an easy electronic version that saves me time rather then chasing people down to review documents or perform training. Pros I love that my team members can find all documents and training in one place. Before we had a variety of different places to go to find this information. I also love how quickly customer support gets back to you about an issue. Cons I don't like that I cannot create a training matrix for repeated use when a new employee is hired. As a rapidly growing company it is a little time consuming adding the same training over and over when a new employee is hired. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143771/DocXellent/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)