3dcart Shopping Cart Software

4.5 / 5 50 reviews

Who Uses This Software?

New and existing online business owners. Packages starting at $9.99 per month. Pricing based on number of products and amount of data transfer. All store packages include unlimited support.


Average Ratings

50 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • 3dcart
  • www.3dcart.com
  • Founded 1997
  • United States

About 3dcart Shopping Cart Software

Use 3dcart Shopping Cart Software to build your store online, quickly, and right the first time. All of our store packages include Unlimited Support, unparalleled functionality


3dcart Shopping Cart Software Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

3dcart Shopping Cart Software Reviews Recently Reviewed!

easy to use

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This was such a simple thing to set up. In fact, this was so much easier than our last checkout process that customers began mentioning in their reviews.

Took two years to get ecomm site up and running

Sep 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: For our needs this was the best. None of the big three do absolutely everything. Requires lots of time and repetition to learn all the tricks, this is a deep program, but we have it do a lot and have it very customized.

Pros: Most everything is customizable if you can figure out how.

Cons: You will constantly run into something it doesn't do such as percentage pricing on options, but none of them do it all.

Recommendations to other buyers: The project will be bigger than you think by a factor of four. Much of what yuo do will get redone as you learn how to do it properly. Don't expect to dump your entire store contents in and have it properly running, start with only a few categories and a few products.

It is fairly easier program to operate.

Sep 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The way the format is set up. They have made several improvements over the last couple of years. Some good and some are not.

Cons: There is an Icon at the lower left of the program for messages. It cannot me moved to another part of the screen and no way to opt out of having that feature according to customer service. Also, when you accidentally enter an invalid password IT TAKES FOREVER for it to go blank so the password can be re-entered. It reminds me of the old dial-up response before high speed. And last it does not always import into our QuckBooks correctly and is time consuming to figure out why.

Overall: We use it to enter in orders for our durable medical equipment. It allows us to print and/or email invoices instantly to our customers.

Working with 3Dcart

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the that 3Dcart has a powerful API that allowed me to integrate other tools according to the needs of my regional customers. For example I was able to make it work with M-PESA mobile payment which is Kenyans largest payment system.

Cons: The customer service can take quite a long time to reply my queries and customizing the 3Dcart can very expensive.

I switched to 3 D Cart when Prostores discontinued their shopping cart software

Aug 15, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Move was easy as they did it for me at no charge. It has a lot of features. I just haven't learned to use them all.

Cons: Price is a little more then I want to pay. I am not getting as much success as I did with ProStores but that is do to lack of integration with eBay. They are always trying to sell me expensive upgrades.

Overall: Lots of options

Good Hosting and Management of Products Software

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: A very good software support.Design of understand software is quite easy for normal users,merchants to understand.

Cons: Sometimes website becomes quite slow to respond also plans are much similar to each other with very less difference between each plan

3D cart provides a great site that lets you do almost anything you can think of.

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very versatile and can be used for many different applications. We are able to adapt the site to our needs even when those needs change.

Cons: Takes a couple days to understand how to navigate their do it yourself programming. After that you are able to move around the site easily.

Overall: It operates our business

Do Not Recommend This Product

Jun 09, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It is an affordable e-commerce option, which has some basic functionality similar to other platforms out there.

Cons: Absolutely horrible customer service! When issues arise it can be hard to get in touch with someone to help with the problem.

best experience for e-hosting

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 15 day free trial and designed to perfection as well as 24/7 customer support team. it is also rated as the best e-commerce soft.

Cons: hardly any thing i can mention about cons of such hard-working team. things they can improve is that they can reach out to different countries for operation.

Great Value & Support

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: value, features, support

Cons: minor things, need better Captcha.

Overall: 3dCart is my fourth ecommerce platform, best so far, great features for the money. There are some basic things like better Captcha that are desperately needed, as well as better flexibility on promotions, but they are improving. So far customer support has been outstanding.

Good Value

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to Use
Great for Small Businesses

Cons: Monthly Fee
Limitations

Overall: We have 2 store sites with 3dCart and it's been pretty useful. It's relatively easy to manage the backend of your store. It allows you to do all of the business basics, and most of the product settings are pretty standard when you compare them with other e-commerce platforms. There are some limitations, but we haven't run into too many of those.

The front-end design isn't bad either. They offer plenty of responsive (mobile and tablet friendly) templates, and with HTML and CSS knowledge, they are also customizable.

Also works well with your accounting software. Most files are exportable in .csv format.

#1 eCommerce Software

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It is the ease of use which we at Ascend Tools really like. It is full of rich features like detail product listings (more than other platforms), SEO, optimization, integration with Google, ebay and others. Many modern and conventional templates; there is one for any kind of business. Almost unlimited number of payment gateways and many payment options; last one was Pay with Amazon in September 2016.

Pros: Integration with Google Sponsored product listing and upload. The customer support doesn't rest until they have answered your question.

Cons: 3dCart is open to new ideas and provides a web site to enter ideas too. But they are a bit slow in bringing in at least critical features.

Recommendations to other buyers: You will not go wrong with 3dcart. We have used it in two different businesses and we are really happy.

Great site/Great support

Nov 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Loads of different options for programming and editing the site. Way more offered than our last website provider and for the same price.

Cons: Took a bit of time to figure out where everything was so we could edit certain pages or functions on the site.

Overall: It took us a day or 2 to familiarize ourselves with the layout but once we did we found it pretty user friendly. Any time we had a question we could reach support by phone or email and found them very helpful!

Awesome!!!

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Whenever I called I get the answer and whenever I need help they solved it within a minute. Thank you so much and I am glad I am working with you guys.

Flexible software

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible. Good price.

Cons: Can't think of one.

Overall: I am very happy with the service. I like how flexible the software is. It is not just plug 'n play like a do-it-yourself site builder. If you know a little bit of programming you can really customize the appearance and functionality of almost every component of the site.

The only reason that I didn't give 5 stars for 'support' is because the online chat is gone. I used to be able to chat with someone in real time but now there is never anyone available. I do always get a response but it is the form of an email and it's the next day. Sometimes, i have a quick question like, "I can't find XYZ.html and i want to edit it." The support staff is good though. I would not have my site without them They really taught me a lot about how this software works so that I can do things for myself.

My Experience With 3dCart

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pretty easy to use

Cons: Integration to other services like Avalara and Persolvent .

Overall: Site was pretty easy to set up but their support is excellent! Very knowledgeable and friendly. Whenever I have a problem, they jump on it and come up with a solution quickly, which is very helpful since i am a business man and not a programmer. Maintenance fee is very reasonable which helps the bottom line.

Their online knowledge base is good but a little difficult to use since the options lack the detail to easily find your option. I had trouble setting up the merchant account and thought that better integration with Persolvent would help, especially explaining the different plan options. The Persolvent options gave me the inpression that the two companies were more turnkey without spending time over a week and a half to complete the integration. Ended up going with PayPal because the integration was much easier. Again, 3dCart's phone reps were very helpful and took charge of solving the problem for me. I highly recommend 3dCart if you are designing an E-Commerce site for your business.

Recommendations to other buyers: Know fro the start that setting up a site is complex and you have a lot to think about as you go thru the process and that 3dCart's support is top notch.

3D Cart Is A Solid E-commerce Performer

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have used 3D Cart for years and haven't had one problem with the installation. Any technical questions I had were always answered by their tech-reps. I recommend 3D Cart to those that need a trouble-free platform to meet their e-commerce goals.

Helped my business grow

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many options

Cons: A little difficult to maneuver at first, but the support is great.

Overall: I love that you can get everything bundled for a low price with 3dcart. It was easy to use and the support is great! Their are so many features, that really help keep track of my business and sales. I would recommend 3dcart. Whether you are small or large or anywhere in between they can handle all your ecommerce needs!

Recommendations to other buyers: Well worth the money!

Happy Volusion Switcher!

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product Options

Cons: Lack of a user-editable price option feature. Rewards doesn't account for different level of rewards for a product with price level options. A feature (check-box) to disable directions on the contact us page - for eCommerce sites without a physical store, which is many, why show directions to an address that has no merit?

Overall: 3dcart was brought to my attention at a time where my frustration level with Volusion was peaking. I really didn't want to rebuild my website again, but 3dcart offered so much more bank for the buck that I had to commit and begin rebuilding.

The feature I love most is product options - it has simplified my multi-sized product arrays from a both point of views, the customer and administrator. Absolutely love it!

I could go on and on about other features that you pay extra of with Volusion, but I'll just say that 3dcart is far superior for the money than Volusion and GoDaddy as well (before Volusion).

I didn't give it 5-stars for Features & Functionality because there are a couple simple improvements that 3dcart must make for that 5th star, so I hope they are busy with plans to keep innovating and expanding their eCommerce Platform!

Greatest Value Shopping Cart

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, flexible, value for money

Cons: Setting up sub-categories can be a challenge

Overall: I have used many shopping carts such as Shopify, BigCommerce, VirtueMart (Joomla) and Miva 9, and 3dCart is by far the best. Many users claim that Shopify provides good SEO - yes and no. I found out that this is because Shopify automatically fill in the meta tag fields, so a novice user does not have to worry about SEO. Most of these other platforms have many restrictions and more meant for novice users. For 3dcart, one has the flexibility to do anything and get the best out of the platform. I particular love the support and technical teams. They go all the way out to assist us, even to restructure the databases to accommodate our migration. To me, that's impressive. 3dCart includes many apps as standard for a low monthly price, whereas, many of these important apps such as customer management system, live chat etc are not included in most of these other platforms, and one would have to purchase the apps separately from third parties which may make the monthly operating cost very high. As a previous Shopify user myself, I've heard many disgruntle users over the high monthly costs and many are contemplating migrating. For me and my company, 3dCart provides the best value and I award it with 5 stars all round. Well done, 3dCart!

Recommendations to other buyers: Improve the editing of sub-categories to make it easier to navigate instead of keeps going back to the main category page, and reopening the categories to get the sub-categories to continue editing.

Customer service 5 star

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: ABSOLUTELY AMAZING CUSTOMER SERVICE. I would definitely recommend this company to other businesses. Best service out.

Lots of opportunities to integrate for developers. Great support.

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to upload and download data and the APIs.

Cons: "returning" items in the customers' accounts is off. You can't return a single line item.

Overall: We've been using 3D for about 5-6 years now. The ability to use APIs, manipulate your data quickly and efficiently is the best I've seen so far. It needs some upgrading in the "returns" department features, but other than that, I have no complaints. Easy to use. Great for developers. Outstanding customer service. Truly.

Recommendations to other buyers: If you're looking to integrate with other software and don't want to spend a fortune, 3D gives you loads of access without upcharging you for every tiny feature.

5 STAR IS NOT ENOUGH!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Have no issues

Overall: My experience started on 8/1/2016 when I purchased the company and found 3dcart to be user friendly and so easy to work with while processing the purchases made by our buyers. I suggest if you are using another company to give 3dcart a try as I did!

Recommendations to other buyers: Try it and see the results as I did

Great option when you need many options for each product

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: The shopping cart features are great, my store needs to have several options for each product because everything is customized. Had many problems in Beta and they are not always quick to respond or resolve.

Trying to start an ecommerce site

Nov 07, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like the ease of being able to create my own categories and the ease of putting up new product.

Cons: There are many options for marketing but many cost money. I am a new company just starting out so I do have to think about my budget

Overall: Fairly easy to set up, although I was offered a free theme when I signed up and asked the rep to assist me in receiving my free theme but did not here back from him. Also, I am not sure as to how this site gets traffic. I have 58 products listed but have seen almost no traffic. I was hoping to use this site as my website, at least until my own website is finished, and depending on the traffic and exposure was contemplating keeping this site but it doesn't seem worth it to me.

Best bang for your buck!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use, great support, easy automation plug-ins

Cons: Gui could be prettier; support materials could be better so I don't leads have to ask for help

Overall: Well setup cart system. Great support staff. Not sure what to do or how ask! Fast friendly service! Set up your sales in a short time with lots of plug-in automation.

Recommendations to other buyers: Keep up the fast friendly support! It has made fixing issues fast.

Big Upgrade from Yahoo

Oct 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Full solution

Cons: hosting resources and bandwidth fees

Overall: I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly. I found it with 3d cart. They offer apps and plugins that are optional and paid elsewhere. Also, I have found their method of building options on products to be one of the most simple and time saving of any other platform - and I have used quite a few. Customer service is very responsive. They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site. Thanks, 3d cart, for saving me from the exorbitant fees and headaches Yahoo had me experiencing.

From a blank page to a full site the little home brew store that could!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The choices and ease of use. The little clips that walk me threw something that I am trying to do for the first time.

Cons: Not having a little clip in certain sections to walk me threw the first time.
Wish you had more options like constant contact for news letters Then I would not need them and would be able to do it all in one spot.

Overall: This was my first experience with a web page. I had to start our on line store. I had little or no experience with this sort of thing. I am proud to say our site is very easy to use. If I have a question or problem Customer Support is right there to help. I would recommend this to any one who needs a on line presents. If I can do you so can you!

Recommendations to other buyers: Can't think of a thing.

Excellent!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and how quickly I can add products. What I did in 3 weeks would have taken me 3 months on other software.

Cons: I wish there was a little more ease in custom shipping.

Overall: About as easy as you can get. A true WYSIWYG site and super easy to use. I had my site ready in about 3 weeks with over 300 different products. Amazing!

Recommendations to other buyers: Use it! It's the best thing I've seen out on the market. No complications and really easy to use Admin panel.

Cutting edge but somewhat glitchy

Oct 24, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using 3dCart for 5 years to operate a growing e-commerce business. For the most part it has been an ideal solution. Customer Service response times have gotten longer but the mediums have continued to improve. We expect to continue to use 3dCart in the foreseeable future and are even developing a new store using it. None of the glitches we have experienced or frustrations of customer service have warranted moving our store.

Awesome Platform

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly

Cons: Offer more free templates

Overall: Been with 3DCart for years and really love the ease of working my website platform. Tech support is very knowledgeable and reliable. Don't see me moving my business elsewhere for a long time!

Recommendations to other buyers: None

My 3D Cart Review

Oct 24, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Video tutorials that explain how and what each feature works. A glossary would also be helpful

Cons: It's difficult to learn for someone who's new to business and internet sales

Overall: I bought the program less than 60 days ago. So far so good. The 24 tech support has been my saving grace. The software was difficult to learn and use. I wish that there were video tutorials that explain all buttons and features.

Recommendations to other buyers: I've already shared them

Has everything you need and want!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The solidness. It is easy to change and update

Cons: The structure of the menu

Overall: Good solid program. Once I learned it, there was a very solid experience that I could always count on. Very important in an Econ Mercer company.

Recommendations to other buyers: I wish there were a few more options to customize the main are without paying for it fromyour people.

3D cart eCommerce experience

Oct 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the features and the reliability of the company.

Cons: Pricey on the hosting plan I am on due to traffic but not reflected in my sales.

Overall: I have used 3dcart for over three years now and have 3 sites hosted with them.
They are sharp on their customer support and the features are abundant.

I would recommend them for a start up business or a ongoing business to launch a web site and become part of the eCommerce revolution.

We are very please with this web page server and the service that has been provided.

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fast and easy to use

Cons: email storage space

Overall: We have had your web page server for a little over a year now and are very happy with it. Any issues that arise are taken care of pretty quickly by your customer service department.

Recommendations to other buyers: not at this time

Big fan of 3dcart

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up

Cons: I'd prefer if their fees were lower.

Overall: I have 4 websites on 3dcart. They were easy to set up and I hit the ground running and got my businesses live quickly.

Great product & great customer service!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to set up a shopping cart.

Cons: A lot of email blasts not asked for.

Overall: From day 1 they were very helpful in guiding us through how to set up our new shopping cart. Their technical support team answered every question I have very quickly and had a lot of knowledge about their product.

Recommendations to other buyers: stop with all the unsolicited emails.

Great website for small or large webbased business.

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I really wanted a shopping cart with my website. But I only have a few products. 3dcart has pricing levels to fit all needs. I am able to have a complete website with cart for less money than I was paying for an informational only site. I'm one happy customer.

Pros: Easy to use and the help is great.

Cons: I haven't found any cons yet.

Recommendations to other buyers: Call and ask if it's right for you. They are great!

3d cart

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using them for over 2 years to host out website. They always provide good service. I have never had any problem with them and they provide great customer service

Pros: reasonably priced, great customer service

Cons: none that I can think of

Recommendations to other buyers: consider them for hosting your website

Almost perfect

Sep 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I find 3dcart easy to use and really do like the interface however many customers have had issues when shopping and I've often had to tell them to clear their cache/cookies so that the cart would work properly. This may be a bigger issue for me because I have repeat customers saving orders in their carts.

Pros: Easy to use inexpensive lots of designers will work with this cart

Cons: Some customers get logged and are not able to place orders.

Love!!!

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Love the ease of 3dcart and the amazing customer support! Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.

Easy to use & great support

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.

Pros: The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.

Cons: They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.

Recommendations to other buyers: Make sure you are able to enter key words and meta tags on individual products if you look at other vendors. This is important for being found on search engines and 3dcart offers this. I made the mistake of going with another vendor first that did not offer this and had to redo my entire site.

A robust, easy to use piece of software with endless customization and wonderful support.

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After using 3dcart with a previous company, I recommended it to my new employer when it came time to switch to a new software platform. I'm always impressed by the customer service, and for the ability to customize sites for the unique needs of any business.

Happy for over 2 years!

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product and order management capabilities. Quick start templates are fairly solid as foundation to a better site. We offer engraving and personalize on our products. 3dCart was the only Internet software that offered what we needed without code modification. SEO capabilities are maturing.

Pros: Secure. Flexible. Fast. Solid management tools. Good quick-start templates.

Cons: Noting noteworthy sticks out as a con.

Switched to 3dcart and saving over $600 a month

Sep 08, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched to 3d about 4 moths ago, my previous company charged for support, now I get Phone support for Free and it's available 24x7.

I run my website, store, blog and newsletter directly from 3dcart. I also needed a service before to print my Fedex labels and now all these are one solution from 3dcart.

Really happy with my decision!

3dcart is Not Just for Small Business

Feb 21, 2012
5/5
Overall

Comments: 3dcart is an extremely robust piece of software that is capable of exceeding the expectations of almost any business owner or decision maker.

Pros: In addition to the built in affiliate program, gift registry, CRM and gift certificates, there are also hundreds of other features such as hundreds of customizable templates, and more.

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Apr 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Feb 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money