# Page 4 | Shift4Shop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Shift4Shop the right Small Business eCommerce solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews

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Shift4Shop

4.1 (129)

[View alternatives](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Shift4Shop

## Showing most helpful reviews

Showing 76-100 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Matthew B.  
Equipping and Discipleship Director  
  
Used the software for: 1-2 years

### "easy to use"

November 9, 2017

5.0

Pros

This was such a simple thing to set up. In fact, this was so much easier than our last checkout process that customers began mentioning in their reviews.

Review Source

Barbara T.  
  
  
Used the software for: Less than 6 months

### "Great website for small or large webbased business."

September 19, 2016

5.0

I really wanted a shopping cart with my website. But I only have a few products. 3dcart has pricing levels to fit all needs. I am able to have a complete website with cart for less money than I was paying for an informational only site. I'm one happy customer.

Pros

Easy to use and the help is great.

Cons

I haven't found any cons yet.

Review Source

NN

Nghia N.  
Entrepreneur  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Use it at your risk if you are a beginner!"

August 1, 2019

1.0

Pros

Very friendly user interface and feature rich

Cons

Money grabber. Additional purchase of apps and features will continue to drain your money. Non-existing in-person support. Questions get answered after 24 hours. Good luck on demo and training. Everything regarding to money gets deferred to a non-working billing department. I left many unanswered messages and no responses.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

I cannot intergrate my store to my domain hosted on ionos.com

Review Source

AL

Amber L.  
Office Staff  
Retail  
Used the software for: 2+ years

### "I love this Shopping Cart!"

September 24, 2019

5.0

My experience with 3dcart has been great. I am always able to get help from tech support if needed.

Pros

This shopping cart has unlimited product options and is very user friendly. No instruction manual is needed!

Cons

I like everything about this software, especially how easy it is to use. There is nothing about it that I do not like.

Review Source

EF

Ella F.  
associate  
  
Used the software for: 1-2 years

### "Almost a perfect program, but there are a few kinks that need to be worked out."

April 9, 2018

3.0

Pros

The software is quite user friendly after learning the in's and out's. It makes cataloging orders super easy.

Cons

Occasionally the system can get very glitchy and mess up the final total cost of items purchased from the store. There seems to be a disconnect sometimes which can be very frustrating.

Review Source

SR

Scott R.  
Project Manager  
  
Used the software for: 1-2 years

### "Good Solution if you are looking for a template builder!"

May 23, 2018

3.0

Pros

The ability to switch the overall look of the site is very simple. There are various templates available as well.

Cons

It is a bit pricey and has a lot of restrictions regarding products. If you wanted to upload a decent amount of products to your site, the monthly fee is pretty high.

Review Source

CAV

Carlos Adrian V.  
Desarrollador web  
  
Used the software for: 6-12 months

### "Great software"

February 10, 2018

4.0

Pros

Great software for create the first shopping cart, the integration with zapier its beta yet, but works correctly

Cons

The plugins are very expensive, it's hard to customize the style, limited number of users and permissions

Review Source

Ana S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "null"

February 4, 2016

5.0

Review Source

JA

Jean A.  
Jean  
Apparel & Fashion  
Used the software for: 1-2 years

### "We are very please with this web page server and the service that has been provided."

October 24, 2016

5.0

We have had your web page server for a little over a year now and are very happy with it. Any issues that arise are taken care of pretty quickly by your customer service department.

Pros

fast and easy to use

Cons

email storage space

Review Source

AS

Amy S.  
  
  
Used the software for: 6-12 months

### "Love!!!"

August 29, 2016

5.0

Love the ease of 3dcart and the amazing customer support! Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.

Review Source

BR

Beth R.  
Finance Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A great product with wonderful customer support"

June 4, 2019

5.0

Pros

Our association needed a shopping cart to collect registration data for a conference we are holding. 3dcart was the perfect solution for our company since the software has the capability to capture additional information during the ecommerce transaction. To accept online payments, we needed detailed contact information from individuals who were registering and paying online. 3dcart was the perfect tool for us!

Cons

Sales reports in formats other than CSV would be helpful.

Review Source

JL

Jen L.  
Senior Developer & Designer  
  
Used the software for: 6-12 months

### "3d Cart - Awful - Look for another Solution"

May 4, 2018

1.0

Pros

Overall, I can't say much good about this software. It's an abomination for the e-commerce and really doesn't deliver the experience that the viewer would enjoy

Cons

Search Engine marketing suffers with the use of this software Does not deliver the experience for the viewer Browsers have bugs and issues with the software

Review Source

gB

gareth B.  
gareth  
  
Used the software for: 6-12 months

### "very easy to use and customer service brill"

March 9, 2018

5.0

Pros

pretty fast even with low wifi , strong piece of equipment and is not fragile so don't be afraid to get hands on

Review Source

DO

Dan O.  
Co-Owner  
Education Management  
Used the software for: 6-12 months

### "3D cart provides a great site that lets you do almost anything you can think of. "

July 18, 2017

5.0

It operates our business

Pros

Very versatile and can be used for many different applications. We are able to adapt the site to our needs even when those needs change.

Cons

Takes a couple days to understand how to navigate their do it yourself programming. After that you are able to move around the site easily.

Review Source

JN

JD N.  
Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Best bang for your buck!"

October 27, 2016

5.0

Well setup cart system. Great support staff. Not sure what to do or how ask! Fast friendly service! Set up your sales in a short time with lots of plug-in automation.

Pros

Easy of use, great support, easy automation plug-ins

Cons

Gui could be prettier; support materials could be better so I don't leads have to ask for help

Review Source

VR

Verified Reviewer  
Mid-Market Account Manager  
Computer & Network Security  
Used the software for: Less than 6 months

### "Simple to utilize for any new website"

August 13, 2018

4.0

Pros

I have utilized this to help setup a few websites for friends and family. It greatly simplifies the time needed to get a website functioning for eCommerce use.

Cons

Some of the code that I encountered seems like it was thrown together quickly. I imagine with a few more dev & QA iterations it will be further along. Look for future versions of this product to really work well.

Review Source

CM

Courtney M.  
Owner  
  
Used the software for: Less than 6 months

### "Trying to start an ecommerce site"

November 7, 2016

3.0

Fairly easy to set up, although I was offered a free theme when I signed up and asked the rep to assist me in receiving my free theme but did not here back from him. Also, I am not sure as to how this site gets traffic. I have 58 products listed but have seen almost no traffic. I was hoping to use this site as my website, at least until my own website is finished, and depending on the traffic and exposure was contemplating keeping this site but it doesn't seem worth it to me.

Pros

I like the ease of being able to create my own categories and the ease of putting up new product.

Cons

There are many options for marketing but many cost money. I am a new company just starting out so I do have to think about my budget

Review Source

SA

Sheng A.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "If you know what you are doing, it's really good"

August 6, 2019

4.0

Overall customer service has been great. The software is not very intuitive.

Pros

If you know html and css, the software is super customizable.

Cons

There are basic features that are lacking. Hiding out of stock items with multiple variables, changing main image based on customer option selected, option to hide In advanced options are some basic features this software is lacking.

Reason for choosing Shift4Shop

Customer care

Review Source

vR

valerie R.  
Accounts Manager  
Internet  
Used the software for: Less than 6 months

### "Difficult"

August 1, 2018

4.0

The thing is I didn't

Pros

Pros Themes are better than most platforms and they are free this is the only thing good about 3d cart is the themes

Cons

I found this platform is very difficult to use and not enough apps for drop shipping at all I found it difficult to add products and I would not recommend them to anyone only if you are a webmaster I cancelled due to really no support.

Review Source

VR

Verified Reviewer  
Ecommerce Marketing  
  
Used the software for: 6-12 months

### "The strength of 3dcart is in it's features, customization and product listings"

April 9, 2018

4.0

Pros

3dCart provides a lot of options and features for customizing your online store. There is more customization available than others- if your products have multiple options the customer needs to select prior to adding an item to the cart, 3dcart is a good fit. If you have a large catalog, 3dcart is also a good fit. Prices are competitive. 3dcart is good for small to medium sized businesses. It is easy to set up and design a basic ecommerce store.

Cons

The design, look and feel of the websites, look dated compared to other ecommerce options. The user checkout is not the easiest. There is also a bit of a learning curve when using the administration interface.

Review Source

CG

Cydalise G.  
President/Fouder  
Retail  
Used the software for: 2+ years

### "Awesome Platform"

October 24, 2016

5.0

Been with 3DCart for years and really love the ease of working my website platform. Tech support is very knowledgeable and reliable. Don't see me moving my business elsewhere for a long time!

Pros

User friendly

Cons

Offer more free templates

Review Source

PS

Paul S.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "Great from beginner to expert!"

July 3, 2019

4.0

Software integrates well with just about any program, very well thought out.

Pros

Software is very user friendly for the novice, but has capabilities for the web designer.

Cons

Lack of pre-made themes to suit all business. They do have more than most ecommerce providers, but could use a few more for large item ecommerce sites.

Review Source

JU

Jessica U.  
Customer support specialist  
Entertainment  
Used the software for: Less than 6 months

### "Online ordering "

October 20, 2022

3.0

Pros

It's similar to 3d cart which is what it took over in our company.

Cons

I do not like that changes can be made without us knowing. Causes issues for our website.

Review Source

KA

Krieger A.  
  
  
Used the software for: 2+ years

### "null"

August 3, 2016

5.0

Review Source

BK

Barbara K.  
Owner  
Events Services  
Used the software for: 2+ years

### "Big fan of 3dcart"

October 24, 2016

5.0

I have 4 websites on 3dcart. They were easy to set up and I hit the ground running and got my businesses live quickly.

Pros

Easy to set up

Cons

I'd prefer if their fees were lower.

Review Source

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