# Page 5 | Shift4Shop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Shift4Shop the right Small Business eCommerce solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/reviews

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Shift4Shop

4.1 (129)

[View alternatives](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Shift4Shop

## Showing most helpful reviews

Showing 101-125 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Marie P.  
Office Manager  
Retail  
Used the software for: I used a free trial

### "Free Trial worth the persuit of happiness!"

December 12, 2018

5.0

Pros

Our company is looking for a reliable Platform for over growing company. We are still using our Free trial and overall it is very impressive. Mobile ready website is a big interest! Overall very impressed!

Cons

Havent found anything that I was not satisfied with

Review Source

VR

Verified Reviewer  
President  
Online Media  
Used the software for: 6-12 months

### "A good alternative solution to other products"

May 30, 2019

4.0

Pros

Easy to use with great information on how certain things work.

Cons

Any customizations you may need can get pricey. There are some options with pricing it can’t do that other solutions can.

Review Source

Moaz T.  
Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great CMS for ecommerce shops"

April 19, 2019

4.0

Pros

It enables you to start selling with minimal setup and offers a wide variety of customization.

Cons

Some of the customization techniques could be done in a more developer friendly way.

Review Source

DO

Dan O.  
  
Medical Practice  
Used the software for: Less than 6 months

### "Great site/Great support"

November 8, 2016

5.0

It took us a day or 2 to familiarize ourselves with the layout but once we did we found it pretty user friendly. Any time we had a question we could reach support by phone or email and found them very helpful!

Pros

Loads of different options for programming and editing the site. Way more offered than our last website provider and for the same price.

Cons

Took a bit of time to figure out where everything was so we could edit certain pages or functions on the site.

Review Source

WH

Walter H.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "My 3D Cart Review"

October 24, 2016

4.0

I bought the program less than 60 days ago. So far so good. The 24 tech support has been my saving grace. The software was difficult to learn and use. I wish that there were video tutorials that explain all buttons and features.

Pros

Video tutorials that explain how and what each feature works. A glossary would also be helpful

Cons

It's difficult to learn for someone who's new to business and internet sales

Review Source

AG

Anna G.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Helped my business grow"

November 7, 2016

5.0

I love that you can get everything bundled for a low price with 3dcart. It was easy to use and the support is great! Their are so many features, that really help keep track of my business and sales. I would recommend 3dcart. Whether you are small or large or anywhere in between they can handle all your ecommerce needs!

Pros

So many options

Cons

A little difficult to maneuver at first, but the support is great.

Review Source

DM

Doralis M.  
  
  
Used the software for: 1-2 years

### "null"

April 7, 2016

5.0

Review Source

RN

Rebecca N.  
owner  
Retail  
Used the software for: 2+ years

### "I switched to 3 D Cart when Prostores discontinued their shopping cart software"

August 15, 2017

5.0

Lots of options

Pros

Move was easy as they did it for me at no charge. It has a lot of features. I just haven't learned to use them all.

Cons

Price is a little more then I want to pay. I am not getting as much success as I did with ProStores but that is do to lack of integration with eBay. They are always trying to sell me expensive upgrades.

Review Source

ED

Erin D.  
Graphic Designer/Web Developer/Marketing  
Retail  
Used the software for: Less than 6 months

### "Excellent!"

October 24, 2016

5.0

About as easy as you can get. A true WYSIWYG site and super easy to use. I had my site ready in about 3 weeks with over 300 different products. Amazing!

Pros

The ease of use and how quickly I can add products. What I did in 3 weeks would have taken me 3 months on other software.

Cons

I wish there was a little more ease in custom shipping.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Financial Services  
Used the software for: Less than 6 months

### "Great Features!"

March 20, 2018

4.0

Pros

Really great features with this software for selling on social media such as Facebook, Ebay, Pinterest, etc. There are some great plugins as well that give you access to email, newsletters, CRM, etc. Overall, it's very easy to use!

Cons

Some of the features come with an additional cost. It's sometimes annoying because I already pay for the software and it seems like an unnecessary cost.

Review Source

RV

Rashesh V.  
Employee  
  
Used the software for: Less than 6 months

### "Good Hosting and Management of Products Software"

August 10, 2017

4.0

Pros

A very good software support.Design of understand software is quite easy for normal users,merchants to understand.

Cons

Sometimes website becomes quite slow to respond also plans are much similar to each other with very less difference between each plan

Review Source

DR

Deborah R.  
Office & Shipping Manager  
Sporting Goods  
Used the software for: Less than 6 months

### "Great product & great customer service!"

October 24, 2016

5.0

From day 1 they were very helpful in guiding us through how to set up our new shopping cart. Their technical support team answered every question I have very quickly and had a lot of knowledge about their product.

Pros

Easy to set up a shopping cart.

Cons

A lot of email blasts not asked for.

Review Source

MR

Michael R.  
President  
Consumer Goods  
Used the software for: Less than 6 months

### "5 STAR IS NOT ENOUGH!"

November 7, 2016

5.0

My experience started on 8/1/2016 when I purchased the company and found 3dcart to be user friendly and so easy to work with while processing the purchases made by our buyers. I suggest if you are using another company to give 3dcart a try as I did!

Pros

Ease of use

Cons

Have no issues

Review Source

GD

Gary D.  
  
  
Used the software for:

### "Cutting edge but somewhat glitchy"

October 24, 2016

4.0

We have been using 3dCart for 5 years to operate a growing e-commerce business. For the most part it has been an ideal solution. Customer Service response times have gotten longer but the mediums have continued to improve. We expect to continue to use 3dCart in the foreseeable future and are even developing a new store using it. None of the glitches we have experienced or frustrations of customer service have warranted moving our store.

Review Source

IT

IGOR T.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "No special tech skills needed"

March 12, 2021

4.0

To create a website on this platform you don’t need to learn any special tech skills

Pros

\- On-site review tools for the customer whis is supper! - Shopping Card abandoned recovery solution - I know for more than 50 real time reports

Cons

There is no phone support if you are using starter pack Pretty limited with the customization

Review Source

JP

Joe P.  
  
  
Used the software for:

### "3dcart is Not Just for Small Business"

February 21, 2012

5.0

3dcart is an extremely robust piece of software that is capable of exceeding the expectations of almost any business owner or decision maker.

Pros

In addition to the built in affiliate program, gift registry, CRM and gift certificates, there are also hundreds of other features such as hundreds of customizable templates, and more.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 6-12 months

### "We used the site for one year."

February 15, 2018

5.0

Pros

Super easy to set up, very intuitive. Customer service was a plus, eager to help and easy to get ahold of.

Cons

A lot of items are add ons. We did not get the paid SSL but used the shared one that comes with the base price. Found out this was a mistake.

Review Source

MA

Mike A.  
Owner  
  
Used the software for:

### "Switched to 3dcart and saving over $600 a month "

September 8, 2013

5.0

I switched to 3d about 4 moths ago, my previous company charged for support, now I get Phone support for Free and it's available 24x7. I run my website, store, blog and newsletter directly from 3dcart. I also needed a service before to print my Fedex labels and now all these are one solution from 3dcart. Really happy with my decision!

Review Source

FA

FATIH A.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Everything is cost"

July 29, 2020

4.0

Pros

\- Basic interface - Many themes and plugin

Cons

Everything is cost. ie: SSL. If we are talking about E-com of course first of all we need security. If you want SSL for e-com package you have to pay more.

Review Source

GR

Godfrey R.  
  
  
Used the software for:

### "null"

March 25, 2019

5.0

Review Source

GH

Geary H.  
  
  
Used the software for:

### "3D Cart Is A Solid E-commerce Performer"

November 7, 2016

5.0

Have used 3D Cart for years and haven't had one problem with the installation. Any technical questions I had were always answered by their tech-reps. I recommend 3D Cart to those that need a trouble-free platform to meet their e-commerce goals.

Review Source

SH

Sandra H.  
Owner  
  
Used the software for:

### "Has everything you need and want!"

October 24, 2016

5.0

Good solid program. Once I learned it, there was a very solid experience that I could always count on. Very important in an Econ Mercer company.

Pros

The solidness. It is easy to change and update

Cons

The structure of the menu

Review Source

JB

Jauana B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great value for your money "

July 4, 2019

5.0

Pros

The options it gives you are plentiful. It’s more than what I could ask for built in.

Cons

Compared to other website hosting services with 3dcart I don’t have any complaints.

Review Source

KV

Karen V.  
  
  
Used the software for:

### "Great option when you need many options for each product"

November 7, 2016

4.0

The shopping cart features are great, my store needs to have several options for each product because everything is customized. Had many problems in Beta and they are not always quick to respond or resolve.

Review Source

NZ

Nausil Z.  
  
  
Used the software for:

### "Awesome!!!"

November 8, 2016

5.0

Whenever I called I get the answer and whenever I need help they solved it within a minute. Thank you so much and I am glad I am working with you guys.

Review Source

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