--- title: "blueBriX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about blueBriX Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/143795/blueEHR/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # blueBriX Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) blueBriX ## What is blueBriX? blueBriX is a Purpose-built Behavioral Health EHR for Whole Person Care, Designed for mental health, substance use disorder, CCBHC and more – our all-in-one EHR streamlines your entire workflow, from intake to clinical care to billing. \*\*\*Stop chasing payments. Get paid on time, every time.\*\*\* Delayed authorization and claims hurt cash flow. Our automated claims manager ensures accuracy, cuts denials and speeds up reimbursements - focus on care, not collections. \*\*\*Smarter care planning & coordination\*\*\* Beat burnout with AI-powered documentation. Automate tasks & focus on care with custom workflows, assessments, flexible treatment plans & easy referrals. \*\*\*Seamless integration, all in one place\*\*\* Our integration-agnostic behavioral health EHR connects labs, eRx & devices seamlessly - cut errors, remove bottlenecks - no hopping between screens.  \*\*Reporting & compliance\*\* Our intelligent engine automates data capture, ensures accuracy, delivers insights and generates ready to submit. ## What is blueBriX used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for blueBriX?[Manage this product listing](https://www.g2.com/products/bluebrix/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### blueBriX 4.4 (13) VS. [4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (13) Ease Of Use 4.3 (514) Value For Money 4.7 (7) Value For Money 4.2 (399) Customer Service 4.7 (13) Customer Service 4.2 (446) ## blueBriX alternatives [3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [4.6 (78)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about blueBriX Overview ### Which roles and teams benefit most from blueBriX? blueBriX is most used by healthcare professionals, including physicians, eye specialists, pharmacists, and healthcare assistants, who need support for day-to-day clinical and administrative workflows. Executive leaders, such as CEOs, managing directors, and physician executives, use it to oversee operations, while IT directors and controllers support system administration, reporting, and financial oversight. Answer based on 12 reviews Overview ### What company size and specific industries is blueBriX built for? blueBriX is designed for healthcare organizations of varying sizes, especially value-based care and population health providers, behavioral and mental health clinics, community and outpatient clinics, dental practices, and remote or post-acute care providers. Features and Usability ### What are the key features of blueBriX? blueBriX offers EMR/EHR, practice management, medical billing, and revenue management for behavioral health workflows. It also includes patient portal and self service portal access, telemedicine, patient monitoring, therapy notes, treatment planning, charting, claims management, e-prescribing, lab integration, and analytics. Getting Started and Support ### What training and onboarding options does blueBriX offer? blueBriX provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars cover group learning and presentations, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does blueBriX offer? blueBriX offers 24/7 Live Rep and Chat support. With no reviewer feedback available on support experiences, no claims can be made about response speed, helpfulness, or common frustrations. Users can still rely on those two direct support channels for assistance when needed. ## Features AI summary Based on 2,869 Mental Health reviews Capterra reviewers highlight these features as the top priorities when choosing Mental Health software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) blueBriX includes **Charting** and **EMR/EHR**, giving care teams a way to document sessions, maintain patient records, and keep clinical information organized in one system. However, it does not offer **HIPAA Compliant** support. Instead, it provides **Appointment Scheduling** (**55%**), which can help practices manage calendars and reduce administrative back-and-forth. Together, these features help businesses keep records current, coordinate daily workflows, and support more efficient client care. Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Client Portal Private online space that lets businesses securely share documents and provide information access to clients blueBriX 28 features ### All Features - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Lab Integration: Receive lab results electronically - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Provider Practice: For practices with multiple providers - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Telemedicine: Meet with patients remotely - Templates: Sample files or documents that could be customized as needed or used as is - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 4.7 (7) ### Starting price Free trial not available Value for money 4.7 (7) 4.7 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 13 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(6) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful TF Tom F. IT Director Used the software for: Less than 1 year ### "BlueEHS fits the bill" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.5 4.5 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 31, 2016 Pros BlueEHS is a fairly complete ambulatory EMR package built on an open platform. The cloud-based model of deployment means that the organization doesn't have the overhead and costs associated with running this application in their own data center. The organization can focus their efforts on implementing the software and tuning it to their needs. The software has a high level of configurability and customization, allowing the organization to tailor the system to their specific needs. BlueEHS includes a patient portal, which allows the patient to review their complete medical record and to make their own entries on their health history, family history, and current issues. The patient can request an appointment and can send a secure message to their care team. In addition, the organization may develop their own modules to extend the functionality of the product with the provided API's. The database can be replicated from the cloud to a local instance which allows the organization to have complete access to all of their data. BlueEHS also supports multiple languages (very rare to find in any EMR platform), something that is important in countries where English is not the primary language. BlueEHS is a very impressive ambulatory EMR solution and with the upcoming addition of inpatient functionality, BlueEHS will be on par with many of the solutions costing many times more. Cons BlueEHS is a fairly new product that is based on the vendor's extensive experience with OpenEMR. We've found some minor issues in the application, but these have been quickly addressed by the vendor. Documentation can be spotty, but the support team has been very responsive to questions so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer physician executive Used the software for: 3-5 years ### "Over 5 years experience with ZH Services and their commitment to helping our practice." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 24, 2017 Pros Custom templates, easy to use, great value, responsive management, weekly meetings for data updates, physician preparation for meaningful use and great staff Cons Connectivity with other vendors is difficult since other vendors have proprietary systems and Blue is open source a benefit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer I am student ### "A customizable electronic health records system that empowers doctors to define clinical workflows a" 3.0 October 20, 2017 Pros I have been using and customizing this product for a few months now. They have a clean fast interface and their support person has been exceptionally responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sam A. Eye Specialits Used the software for: Less than 1 year ### "I would say the best EHR for any practice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2017 I was using this product for free for about a year and they have started a paid package as well. So they contacted me and asked if i needed a paid one. I obviously said yes. They have helped me with setting up and implementing for my practice. Their pricing package is well planned and has been pretty cost effective for me personally. They are actually providing all the features for all their pricing packages and charge only for the number of users of the software. The software is very fast and completely reliable. It has been over 6 months that i am using this software. Also their support is fantastic. Pros User friendly, completely customizable, Great customer support Cons None that i know of for now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "blueEHR Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2017 This is an amazing EHR software that i have been using for the last 10 months. The demographics, Reporting and patient portal are the highlights of blueEHR. I would really like to suggest this to my fellow practitioners and also some of the clinics that i am in touch with right now. Maybe they'll benefit from this the way i did. Pros Easy to understand. Ease of use. Cons How the note transfers to the letter to other physicians. It does not read well. They have promised to fix this soon. Let us see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer MD Used the software for: Less than 1 year ### "The best in the Industry as of now." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2017 The thing that actually made me happy with this software is its malleability and customizable option. The ability to customize almost everything in the system is something that no other EHR software in the industry can provide. And I think this is the only EHR software in the industry that is completely API integrated and this has helped us in a lot of ways. Also the customer support is fantastic. Pros Customizability, and Cost effective. Cons It needs to be able to connect to different locations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer healthcare assistant Used the software for: Less than 1 year ### "Blue EHR for healthcare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2024 overall experience has been positive The user interface is generally intuitive, making it easier for staff to navigate. Pros BlueEHR allows healthcare providers to manage patient records efficiently, including medical history, treatment plans, and lab results. Cons it is a bit difficult to adapt and to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Complete customisation and I love it!!" 4.0 November 4, 2016 We have had a small requirement for the patient portal they provide. So we were looking for something that could help us get connected with our patients. That is when we found about BlueEHS. They helped in customising the whole thing pretty easily and swiftly... Now we have asked them to provide a complete EHR solution. And they are working on it now... The Only thing that i need to see them improve is on the Ease of Use methodology.. Yes, this is easy, but there are some areas where they can help us achieve stuff easier.. Well they have promised to upgrade them for us as well.. So We are hoping for a better solution in the interim. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Hosam A. CEO Used the software for: 1-3 years ### "Intelligent solution supported by an amazing team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2016 Pros flexibility in designing your own charting the way you like and most of all the availbility of support after sales Cons only cloud based no availability for inhouse or self hosted version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Director ### "BlueEHS takes customization to the next level" 4.0 May 17, 2017 One thing that stood out with this system is its intuitiveness and the level to which one can customize it. Pros: Easy to set up and customize, great billing module, Good customer support. Highly intuitive. Cons: A few modules not complete at the time of evaluating the system, notably inventory, Investigation orders e,g laboratory and radiology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/143795/blueEHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.