# FIELDMOTION Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FIELDMOTION the right Field Service Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143797/FIELDMOTION/reviews --- FIELDMOTION 4.7 (38) [View alternatives](https://www.capterra.com/p/143797/FIELDMOTION/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FIELDMOTION Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews JP Jack P Finance DirectorElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: Less than 6 months. “It was easy to customise the system to our business with the help of the very responsive customer support team. “ August 7, 2022 LD Lee D DirectorMedical Devices, 2 - 10 employeesUsed the software for: Less than 6 months. “finding worksheets or invoices or anything relating to a customer is really difficult.“ May 13, 2021 SS Stephan S Service LeaderMining & Metals, 10,001+ employeesUsed the software for: More than 2 years. “Product is very easy to use, detailed job cards incl pictures are send to the customer.“ August 24, 2022 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketing Executive Marketing and Advertising Used the software for: 6-12 months ### "Excellent customer service, and great training provided. " September 6, 2019 5.0 Pros Fieldmotion's software is quite user friendly, and anything you don't understand can be clarified quite easily as they provide a great customer service. Cons I can't really think of any major cons at this time. So far I have had no major issues worth commenting on. Review Source BA Beth A. Admin/Scheduler Environmental Services Used the software for: 1-2 years ### "Excellent " June 30, 2023 4.0 Pros The Ease of the product allows our team to work well together, all the information we require is in one place. Cons The features that Fieldmotion have, we are not fully aware of the full features available. Review Source LM Laura M. Project Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Generally a good software to use. If we had more time to explore it, it could be great for us." December 19, 2017 4.0 Less paper used Less paperwork to handle, manage and file Quicker response details on jobs completed More efficient administration Easier recall of past job details when requested Better efficiency for site guys on Health & Safety Pros Being able to quickly search for a work order and the visual aspect of jobs that are complete, nearing the deadline and past the deadline with the use of the traffic light system. Cons When changes are made to the software by Fieldmotion, the end user is not notified. When something goes wrong/doesn't work for the user then help is asked for and eventually the user is told that the problem is "rectified" and that it should not happen again, but it does. The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end. This has caused disruption on our daily work schedules when issues like this occur. Review Source JP Jack P. Finance Director Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Fieldmotion is a very impressive and effective field management system" August 7, 2022 5.0 Seamless integration - now an essential part of business. The customer support team are exceptionally helpful and responsive to any requests or queries we have - I know that Aodhan will be able to respond quickly to anything we need. Pros Integration with our business was easy. It was easy to customise the system to our business with the help of the very responsive customer support team. It is easy to document everything we need around a survey / job by attaching photos / gathering customer signatures. The scheduling function works really well. It has saved our business a lot of time. Cons There are no significant cons - everything we need the software to do, it does effectively Review Source Response from FIELDMOTION August 10, 2022 Thank You Jack for your valued 5-star review. Best Regards Ciara. CR Chris R. Director Security and Investigations Used the software for: 2+ years ### "Field Motion " September 5, 2022 4.0 very good Pros engineers job reports and customers portals Cons adding simple things to the system is costly and long winded - like changine a certificate logo or batch adding to a job file Review Source rA ryan A. service manager Architecture & Planning Used the software for: 2+ years ### "Review" March 7, 2023 5.0 The customer service is outstanding, always very responsive when needed. Layout on the mobiles is simple and easy to use for our engineers when on site. Pros data coming through from our engineers is in real time. Work sheets can send automatically to our customers, this is great feature. Cons we don't use the software for invoicing as its not compatible with sage 50 accounts. In theory if it was i would use it for this as well. Review Source PC Patrick C. Managing Director Facilities Services Used the software for: 1-2 years ### "Perfect portal for our internal operations" October 11, 2021 5.0 Fieldmotion has provided the framework required to streamline our processes and help us meet our growth targets at the same time as continuing to improve our service. Communication can be a real challenge in our business - given engineers work in roaming, interchangeable teams over a large geographical spread - so getting the right platform was a vital piece of the puzzle. Our engineers now operate effortlessly and the software acts as a linchpin between a number of critical aspects of the business. Pros Provides good operational infrastructure framework. Effective communication tool. Intuitive technology means limited training required. Time-saving. Cost-effective. Advantages for customer. Cons No one ever likes getting these things up and running but actually it was really quick and straightforward, the engineers picked it up in no time too. Review Source Response from FIELDMOTION July 12, 2022 Hey Patrick, Thanks so much for your positive review. I am glad to hear that you found the setup to be quick and fast, as we all know this can be very disruptive to a business. SF Steven F. Director Security and Investigations Used the software for: 2+ years ### "Brilliant for our business " August 9, 2022 5.0 Brilliant Pros This software is absolutely critical for our service contracts and we couldn’t do with our it now. Cons Doesn’t sync with mobile calendars this would be really handy if it done this. Reason for choosing FIELDMOTION Far more Modern and user friendly Review Source FD Fiona D. Administration Security and Investigations Used the software for: 2+ years ### "Fieldmotion " August 22, 2022 5.0 This has allowed us to store all our information in one place, it has reduced the need for filing cabinets filled with paper Pros This software allows engineers to record all stock and information that relates to the customer. It is easy to search back through the history of the clients to find out what work has been completed. Cons There isn't really anything that we found that caused problems using the software - any issues we had were always dealt with quickly by support. Review Source SS Stephan S. Service Leader Mining & Metals Used the software for: 2+ years ### "CompAir" August 24, 2022 5.0 Very happy with Fieldmotion. Not only can we present professional detailed job cards to our customers, but we can also track our techs utilization during the month. Pros Product is very easy to use, detailed job cards incl pictures are send to the customer. Job cards look very professional. Cons Technicians complain about the time it takes to complete the job card. Review Source DK Diane K. Director Real Estate Used the software for: 6-12 months ### "Great Product " September 18, 2019 5.0 Everyone is very helpful and always available when help is needed Pros So easy to train others to use, and ideal for the work we do Cons No real issues here , The software works well for us Review Source JM Jonathan M. Manager Used the software for: Less than 6 months ### "Very impressed" April 19, 2018 4.0 Pros The ability to create and edit your own forms whenever you want is a great feature. You are in control. They provide the tools and expertise if needed. Cons There could be more text formatting options for better form creation. More customization of the web site would be nice. Review Source GM Gerry M. Used the software for: ### "we are very happy with the service that Fieldmotion provided." November 6, 2015 5.0 i would recommend Fieldmotion very highly. There staff are very professional and nothing is a problem even now if we need help with a query there staff are easy to contact. Review Source AF Andrew F. Sales and business development Machinery Used the software for: 6-12 months ### "We will never look back " March 8, 2023 5.0 Fieldmotion has revolutionized they way we plan our daily activities while also allowing us to plan months into the future Pros The biggest impact and pro for our business is being able to access to all our customer data, history and future planning digitally. Having implemented similar systems in other companies I was concerned about getting started and the work load in getting all our data on the system, my concern were quickly address by the team and set up and implamentation could not have been easier Cons The only thing I feel is missing for the way we use the system would be for the administrator to have remote access when away from there desktop. Maybe an app similar to the one used for completing report's, I know it would be difficult to have all the features but if a simplified version that would allow you to raise a quote or schedule an appointment when in the field would work Reason for choosing FIELDMOTION We went with Fieldmotion as we felt a lot of the full crm systems we looked at were over priced and we would be paying for a lot of features we just didn't need. Having being involved in implementing these systems in other companies I worked for I was concerned about the amount of setup time was going to be required and found that it often takes up to 12 months before you have enough useable information, With Fieldmotion we were up and running in a few days and have never looked back Review Source MH Martyn H. IT Manager Retail Used the software for: 6-12 months ### "Lift Sales and Servicing Business." March 16, 2023 5.0 Can't fault the approachability and helpfulness of the staff. The training has been great and has enabled us to really exploite the customisation available within the tool. They have also trained me as the administrator to really drive the business in the future. Pros Implementing this product has been a real catalyst for process improvement. The impact was immediate and the improvement in data quality marked. We have really thought hard and improved and brought structure to this part of our business. Cons There haven't been any issues and the forward development planned fit our business. Reason for choosing FIELDMOTION Ease of implementation, shorter implentation timescales at a very affordable price to us. The up front costs were very competitive and licensing cost towards the lower end of comparoble packages. Review Source GM Graham M. Senior Projects & Service Team Manager Security and Investigations Used the software for: 2+ years ### "King Comms" September 12, 2022 4.0 Fieldmotion allows us to easily add or change our multiple forms for different styles of jobs and has allowed us to be fully immersed in one system as much as possible. Pros The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us, Cons There are numerous things we think of as and when using the software but they are all minor. Our main wish would be for the quoting side of the system to allow us to handle larger project style quotes but that is moving more towards a CRM system. Review Source WM Willie M. Director Mechanical or Industrial Engineering Used the software for: 1-2 years ### "An excellent job management software" August 5, 2022 5.0 Positive , i would recommend the software and the people of Fieldmotion. Being able to extract so much data from the software out into the likes of PowerBI is amazing. And equally the support from Fieldmotion on PowerBI reporting has been excellent. I'm happy to be using Fieldmotion Pros The software is excellent, its actually extremely powerful and after 1 year of using it i am still discovering new features and different ways of doing things. The support team are top class and prompt. Cons The current app at the time of writing (which is getting over hauled in late 2022) is ok but limited. The only other thing is the calender/timeline view, its ok but its not liked here because we were used to more functionality in a previous software. Its ok but not amazing Reason for choosing FIELDMOTION Functionality and support and price and a good feeling about the people i was dealing with. Review Source Response from FIELDMOTION August 10, 2022 Thank You Willie for your valued 4-star review. Best Regards Ciara. SD Sarah D. Office Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Compressed Air Servic " June 7, 2023 5.0 Very helpful team, listen to what is required and act quickly and efficiently Pros Easy to use and set up, excellent support from the team Cons The only downside which really isn't a big issue is training. Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing FIELDMOTION Fieldmotion seemed the best option for our size of company Review Source TH Tom H. Managing Director Facilities Services Used the software for: 2+ years ### "Excellent people" August 19, 2022 5.0 Excellent especially with \[SENSITIVE CONTENT\]. Fantastic service with all the support we need to grow and develop. Pros The software works as an off the shelf product with enhancements and work arounds giving a bespoke feel. A good balance Cons Some limitations because it is an off the shelf product. This however is fair considering the price. Usually there are work arounds or close solutions to achieve what we need. Reason for choosing FIELDMOTION Overall on balance they had good people within the business. Review Source DH David H. Security Systems Manager Security and Investigations Used the software for: 2+ years ### "Fieldmotion Review" June 7, 2023 4.0 Pros Having jobs scheduled to engineers directly to app on their phone is invaluable.It was integrated into our systems was straight forward.Adding pictures to job sheets is a plus. Cons Adding videos would be very useful proving failures of systems/ working after repair or install.Push notifications of jobs being sent to engineers would be useful. Review Source SM Stephen M. Company Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great piece of software" July 21, 2022 5.0 We have used Fieldmotion for coming up to three years now. One of its best features is the management of your own forms. Other software providers limit how your forms can look or you have to pay a fee every time you want to make a change. With a little IT knowledge, and help from the support desk, you are free to create your own forms and tweak as much as you like. Pros \- Admins can create custom forms themselves - Support is fast - The user layout is easy to navigate - Always on going improvements. Cons \- Customer Portal could have more information for the end user - Additions to the software could be shared with the customers in a quarterly report so we are aware of changes that may be of use to us. Review Source Response from FIELDMOTION August 10, 2022 Thank You Stephen for your valued 5-star review. Best Regards Ciara. JE Joshua E. Business Developer and Technical Support Engineer Logistics and Supply Chain Used the software for: 6-12 months ### "Thank You for Modifying the Fieldmotion System" May 15, 2023 5.0 The best benefit for us as a company is the adaptability/modifying the Fieldmotion system and logging the history and data efficiently and accurately. Pros its operational efficiency and accuracy. Also being able to modify the Fieldmotion system to keep track of all Cryotanks gas transfers. Cons Any con we have encountered Aodhan has been able to go above and beyond to ensure that we have the best possible solution. Reason for choosing FIELDMOTION it was already implemented into our business before i started working for the company but i believe it was used to record and schedule men on jobs efficiently and accurately Review Source KS Kevin S. Managing Director Business Supplies and Equipment Used the software for: 2+ years ### "Couldn't live without it" February 27, 2023 5.0 I have used Fieldmotion from the very start and it has been an extremely positive experience Pros The ability to go completely paperless and ability to work offline if necessary Cons I would like to be able to schedule tasks as well as appointments Review Source RC Richard C. Director Construction Used the software for: 2+ years ### "Landscape Associates " October 1, 2022 5.0 Overall experience has been very good and it has transformed the way we work. It has made us more efficient and reporting is real-time making us more able to react to projects. It’s a big change and like anything it takes a while to implement but it has been well worth the investment and is paying dividends now Pros It’s completely done away with laborious form filling making us more efficient and keeping our compliance and reporting on point Cons There’s very little about FM not to like Review Source JM Johnny M. Managing Director Used the software for: 2+ years ### "Easy to use " June 14, 2018 5.0 Pros Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability! We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion! Cons No real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.