Condo Control Central

Condo Control Central


4 / 5
31 reviews

Who Uses This Software?

We serve all members involved in running, maintaining and living in a condo corporation, home owner's association and stratas. This includes property managers, security, board members, residents etc.


Average Ratings

31 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Condo Control Central
  • www.condocontrolcentral.com
  • Founded 2008
  • Canada

About Condo Control Central

Save Time & Money by automating property management with our leading easy-to-use and feature-rich web-based software. Features include; Accounting Integration, Online Payments, Amenity Booking, Service Requests and More. Our web-based software is designed for HOA, Condos, and properties. A simple way to streamline your maintenance and operations for both property managers and tenants.


Condo Control Central Features

  • Calendar Management
  • Committee Management
  • Document Management
  • Event Management
  • Member Communities
  • Member Directory
  • Online Payment Processing
  • Property Database
  • Website Management
  • Work Order Management
  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Condo Control Central Reviews Recently Reviewed!


Reasons for recomendations

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Condominium management offices need to move forward on electronic access of information on residents, such as phone #'s, vehicle info, # of electronic fobs/card access, lease agreements, vacation info when resident is away on vacation etc.

Resolved the need to communicate with 2000 residents in a condominium community, by being able to post notices, on upcoming events and more.

Our security desk to have access on information of all residents.

Very easy to learn, even for non computer users

Our residents find it very useful to book amenities on line and then come and pay

The ease of being able to pass on contractor events with security staff, being able to read reports written, without having to print.

The ability to use the PO system appears to be very useful, it is too bad I am not obtaining authority to use.

I did experience the Proxy service and was very glad that was available. What a time saver.

I look forward to using more services that CCC may be able to offer in the near future.

Cons: Requests and changes must wait for one month.

Overall: Excellent system, service from the staff, and reasonable rates.

Condo Control Central Review

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the fact that we as managers can do multiple notices throughout the day and be able to specify the users whether it be by group or by unit or by both... love the fact that residents can book the amenities and when booking they can view the agreement in full..love the fact that when a residents inquires about a parcel that was delivered and has an issue with it management can view all the details this including dates, pick up and signature...the program itself alleviates a lot of communication that would otherwise bog the office down it and allows us to work on all the rest of the issues...

Cons: Not really thought or have come across issues with the software that were not fixed or explained in full by a rep when bringing the concern to them.

Overall: I've pretty much summed it all up in the Pros section of this.

Use of CCC since 2015 for 4 buildings/340 units

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Fairly easy to use, though not crazy about the fact that "people" and "units" got mixed together, but you get used to it.

Decent options for creating emails or documents on the site and choosing where these should go. Improving with being able to add photos etc.

Cons: No alerts for bulletin boards or classified ads, though I have been asking for this "feature" for 3 years!

Would be nice to have a way to tie a public web page to the internal one, so don't need to support separate wordpress site

Overall: Transition to this platform was relatively painless and well supported by back office and software support. Features are being added but slowly. Not yet transitioned to using credit card payment or proxy/e-vote collection on the site.

How I like Condo Control Cental

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like that all the information I need is available. From Board meeting minutes to quotations for services or products the corporation has purchased it's all there.

I like that I can book an elevator or a BBQ without having to go down to the concierge and hope he or she is not tied up with anyone.



I also like the notification system, keeps me in the loop on everything going on in the building. Helps to arrange a schedule if needed.

Cons: Originally it took some time to find everything but after a few times navigating it became very easy to use.

I can't say I have any other negative things to say.

A basic program.

Oct 26, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It provides a communication platform for multiple categories of users to connect and access information. It is generally offered to client buildings free by property management and security companies.

Cons: The library function is very limited re size of documents permitted and the organization of documents. The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports. The summary reports don't show key information so the detailed reports need to be reviewed.

Overall: CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues. But there aren't good search features so that as time goes on it is more and more difficult to find records of past issues. Also the requirement to post a service request then go back in to add photos is cumbersome - you should be able to attach photos when creating the request.

Great software that helps condos get work done

Oct 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great way to alert owners and residents quickly

Helps to keep owners and resident information in a central location

Helps the condo board and manager track service requests

Tasks allow the condo board and manager to organize their efforts

Cons: It would be nice to have integration with other services like our security door system

The tasks section is limited in that they have to be assigned to a single person, it would be nice to be able to add others

Overall: Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software.

Great Software!!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and reliability is very important to me. lots of features, I use it on a daily basis.

I've recommended Condo Control to some of my friends in the property management field.

Cons: I've yet to experience any major problems, few times they've done site maintenance in the morning, but that's completely understandable as software does need to be updated from time to time. so it's not really a big issue .Overall amazing service.

One stop - save time

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The easy of moving from one section to another makes my day so much easier. All the information and notes are just a click away.

Cons: The only issue I have is a recent change has made inputting dates into vacation a little more difficult. The pop up screen with the most recent changes overlays on top of the calendar.

Overall: I am located at the site so having the latest information available is very helpful.

simple but powerful

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was really simple and easy to use, and it has all the features you would need in a property management software. I would say its more for condos and hoa, you can use it for rentals too.

Cons: Could not think of any to be honest. It's an overall solid platform.

Overall: Its a great product, and highly customizable, so if there is a feature you need there is a high chance they can add it for you.

Site Manager's Opinion

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Overall it is doing what I use it for. So I am okay with that.

Cons: Administrators/ Managers should have an option to extend the shift hours. Currently when you open your log sheet after sign in, it ask begin time and end time. Managers/Administrators from time to time overstay their shift but the shift log signs you out. That is not so likable to me.

Overall: Overall as I have said it, it is doing what I use it for except for the CON item here above so I am okay with that.

Condo Control Review

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease to use for management and residents.

Cons: Maybe separating what aspects you can unsubscribe to if you wish. Ie so if they unsubscribe you can still get package notifications.

Overall: It's a great plateform to keep residents informed about the building.

Property Manager's helpful tool

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.

Does what it is supposed to do.

Fastest way to communicate with your resident

Cons: Takes time to download when you sign in.

Overall: At first I thought it was a complex issue. Once started using it, felt more and more comfortable.

110 Unit Townhouse - Condo Corporation

Nov 03, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I liked the software as it was very easy to track ongoing trades working on our property. From the PO being issued to the work being complete.

Cons: Was difficult to obtain homeowner feedback on satisfaction of specific work being done on units, as not every property owner was enrolled with Condo Control Central, due to several seniors residing in the complex which did not have internet, computers or were tech savvy. This was not at all related to the software but made it limited use.

Overall: I was seeing how long it took for specific projects to be completed -from PO issue to job complete. Which in turn would evaluate the contractor that was used on site to make sure work was completed in a timely manner. Perfect for time management.

Very Convenient

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very convenient receiving messages from our front desk and Property Manager.

Cons: Sometimes it's difficult to find a document.

Overall: It is convenient and easy to navigate.

Condo Control Central Review

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, a very good interface, that one can learn how to use it very fast.

Cons: System is down often.

The report section need some more work.

Totally Worthwhile!

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: My condo has been using this software for a long time and, as one of the administrators, I've always found it easy to use and generally ahead of the curve with regard to anticipating the needs of the users.

Cons: I really have no problems at all.

We pick and choose the functions that suit our needs.

Overall: Our experience with Condo Control has always been that they are receptive to any problems or questions that we may have. Their response time has always been excellent.

Condo Control from Property Management Perspective

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and to inform residents of information going on in the building

Cons: nothing has come up yet. The company is always quick to respond to our questions/concerns.

General review

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great customer service

Easy to use

Cost effective

Cons: I did not like the fact that I could not copy images.

Overall: It has been easier posting notices and other Corporation documents.

Works Fine

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: CCC does a good job of keeping the announcements organized, and is a good space for community forums and accomodating bookings.

Cons: It's unclear how open CCC is to various languages. It's also difficult to gather the older generation online, those who would rather read announcements or find communication through pinboards.

A complete condo record keeping a database that works

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Speed of access and ease of updating the client records.

Cons: Response time is sometimes slow if its an update that cannot be performed by building staff

Overall: The store is a useful addition that takes the need for residents to pay by cheque out of the loop. Also provided real time access to information regarding identifying and classifying problematic owners and tenants.

Great tool for condos

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All information regarding my condo building comes right to my email, therefore I see it right away! The system is easy to get set up as a client, and you are able to have the information appropriated for either a tenant or landlord. And less paper waste.

Cons: I have had the software in my condo for 2 years and have had no negative experiences yet, just wish it was installed sooner for our condo.

Overall: Excellent experience.

Could be faster

Oct 27, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Can keep track of packages, newsletters sent to residents and other items.

Cons: It is very slow and it requires a number of screens to get through to get to what you are looking for. When an email is sent to residents it usually takes 1-2 hours before it is received.

Best tool we have invested in to-date!

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It seamlessly integrates our team's core needs into a single system that is easy to navigate and use.

Cons: Could be a bit more flexible in terms of customization.

Condo control central review

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Features.

Cons: Search does not look at all folder levels

Overall: Less time for staff to respond to service requests

Very Helpful

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to organize and make a lot of information available to owners, particularly in a digital, cost effective manner.

Cons: It takes some experience through trial and error to navigate effectively.

Overall: Overall I am very pleased.

Review of CCC software.

Oct 25, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and download. Nothing else really.

Cons: Does not offer the full set of features compared to signing into the web portal. Visually, it doesn't look appealing at all. Very uninspiring.

Overall: I don't use it very much. Mainly because what I need it for I can only do on my iMac.

User review of Condo Control Central

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of receiving notifications from our Condo manager regarding upcoming events.

Cons: Nothing that I can think of at this time.

Overall: Provides a convenient way to inform condo residents of ongoing events, lets them see various documents that then do not need to be mailed out. Also enables residents to report issues that need attention.

Review of Condo Control Central

Oct 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ability to book services, common elements, elevator etc.

Cons: Could be more user friendly; sometimes tricky to find what you need

Hard to solve password issues

Easy to use!

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's the easiest to use and it hasn't given any issues thus far. All of the information I need is accessible.

Cons: None. I have yet to come across any issues.

Overall: The benefit is definitely effective communication. We're "in the know" about what is going on and owners can access info easily from the app.

A good tool

Oct 30, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Booking amenities can be done anytime not restricted to business hours.

Cons: Included payment options would remove need for certifying cheques for deposit of rentals.

Condo Control Central

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really learned a lot from the education modules

Cons: the setup process and the downloading of the software was a little difficult and would love the option to be able to turn of the voice and read my self ..