--- title: "Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Condo Control the right HOA solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143800/Condo-Control/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-31" --- Condo Control 4.7 (248) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 31st, 2026 # Reviews of Condo Control Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews Sukhpal S Property ManagerManagement Consulting, 501 - 1,000 employeesUsed the software for: More than 2 years. “Its task management and automated email notification systems ensure both management staff and residents stay on the same page without tedious back-and-forth messaging.“ August 2, 2026 AG Adrian G Senior Building OperatorReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “During these renewal periods, response times become significantly slower, and it can be frustrating to get timely assistance for urgent issues.“ June 4, 2026 Sukhpal S Property ManagerManagement Consulting, 501 - 1,000 employeesUsed the software for: More than 2 years. “The platform shines in centralizing communications, tracking maintenance requests, and simplifying amenity bookings.“ August 2, 2026 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules.“ March 5, 2026 MA Maurice A Community ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me“ November 6, 2025 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information.“ December 4, 2025 RK RAVNEET K Security supervisorSecurity and Investigations, 2 - 10 employeesUsed the software for: 1-2 years. “I found the platform to be well-organized and useful for managing communication, documents, service requests, and other day-to-day condominium operations.“ June 23, 2026 JK Jai K Assistant Site DirectorSecurity and Investigations, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes, the report crashes and it says something along the lines of "this report does not contain any pages". And also, the comparison to previous period is also buggy, since it just shows the value 0 and NaN.“ December 13, 2024 ## Showing most helpful reviews Showing 1-25 of 248 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Site Administrator Used the software for: 1-3 years ### "Overall pretty good " October 26, 2026 4.0 It's really good compared to any other platform used. I would hate it if the corporation went with a different platform. Pros It's pretty easy to use (straight forward). There are many features available for use. You get value for your money, a lot of customer support, especially from \[sensitive content hidden\] to be specific. Cons Certain features are questionable and can be improved. For example, announcement postings. If I want to schedule to send the same announcement every month, i have to create a new announcement for every day I want it posted. It would save a lot of time if we can select multiple dates for the same announcement to be posted. It would also be helpful if you could add another filter for Owner representatives as we only have for owners/offsite owners or agents. There are management companies hired on behalf of the owners to manage their unit so categorizing them under owner rep would be very helpful, especially when data needs to be extracted for owner package distributions, such as the budget or AGM packages. Review Source R Reviewer Board of director Used the software for: 3-5 years ### "Condo control friendly to use" October 21, 2026 5.0 Overall, my experience with Condo Control has been positive. The platform provides a convenient way to manage condo operations, communicate with unit owners, share documents, and organize important information. It helps streamline administrative tasks and improves communication between the board, management, and residents. However, there is room for improvement in user-friendliness, reporting capabilities, and the efficiency of certain functions. Overall, it is a useful tool for condo management, particularly when features are easy to navigate and meet the corporation’s day-to-day operational needs. Pros Centralized platform for condo management and administration. Convenient communication with unit owners. Easy access to documents, announcements, and records. Helps organize and track maintenance requests. Reduces paperwork and improves administrative efficiency. Cons Some features could be more user-friendly and intuitive. Certain functions may require too many steps to complete. Reporting and document management could be improved. The overall experience depends on how well the system meets the corporation’s specific needs. Review Source R Reviewer Property manager Used the software for: 1-3 years ### " Useful Platform with Room for Improvement" October 21, 2026 5.0 Overall, Condo Control is a useful platform for condominium management and communication. It helps centralize information and manage daily tasks, although there is room for improvement in usability and efficiency. Pros Condo Control keeps condominium information, announcements, and communications organized in one place. It helps simplify communication between management, residents, and the board. Cons Some features could be more user-friendly, and certain processes could be more straightforward. Improving navigation and making information easier to access would make the platform more efficient. Review Source Verified Reviewer Property Manager Used the software for: 3-5 years ### "Streamlined Property Operations and Essential Management Tool" August 4, 2026 5.0 Overall, Condo Control has proven to be a reliable and robust solution for modern property management. It successfully handles the key operational friction points—from tracking tasks and processing payments to communicating updates via email across an entire community. The initial learning curve is straightforward, and customer support is responsive when assistance is needed. It provides strong value for money by replacing several fragmented tools with one cohesive system. Pros Condo Control significantly streamlines daily property operations. The platform shines in centralizing communications, tracking maintenance requests, and simplifying amenity bookings. Its task management and automated email notification systems ensure both management staff and residents stay on the same page without tedious back-and-forth messaging. Cons While the core functionality is solid, the user interface can occasionally feel slightly dated, and navigating deeper administrative menus can take a few extra clicks. Additionally, setting up specialized custom billing workflows or complex permissions can require a slight learning curve initially. Review Source R Reviewer Security supervisor Used the software for: 1-3 years ### "SECURITY SUPERVISOR" June 24, 2026 5.0 Overall, my experience with Condo Control has been positive. I found the platform to be well-organized and useful for managing communication, documents, service requests, and other day-to-day condominium operations. I especially appreciated having multiple functions available in one place, which helps improve efficiency and keeps information easily accessible. While there can be a learning curve when getting familiar with all the features, I believe the platform provides strong value for both residents and property management teams. Pros What I like most about Condo Control is its ability to bring everything into one place. It makes communication easier, streamlines property management tasks, and helps create a better experience for both residents and management teams. Cons One thing I noticed is that, because Condo Control offers so many features, there can be a learning curve for new users when they first start using the platform. However, I see that as a challenge that can be addressed through onboarding and training, and the broad functionality ultimately provides significant value once users become familiar with the system Review Source R Reviewer Senior Building Operator Used the software for: 3-5 years ### "Property Manager at Creekside Village Airdrie Alberta" June 5, 2026 5.0 interactive dashboards and robust reporting features save us considerable time and provide excellent transparency for both management and the board. While customer support can occasionally be slow during renewal periods, the overall functionality and ease of use far outweigh this minor drawback. I would highly recommend Condo Control to other property managers looking for a comprehensive and user-friendly solution. Pros What I liked most about Condo Control is how interactive, user-friendly, and powerful its reporting features are. The platform is incredibly intuitive, making it easy for both board members and property managers to navigate without needing technical training. I especially appreciated the interactive dashboards that allow real-time updates and quick communication between residents, management, and the board. The reporting tools are outstanding — you can generate detailed financial reports, maintenance logs, and compliance summaries with just a few clicks. Everything is well-organized and visually clear. Overall, the combination of a clean, modern interface and practical functionality has made condo management significantly more efficient and transparent. Cons What I liked least about Condo Control is the difficulty in reaching customer support, especially when the annual subscription or access swipe expires. During these renewal periods, response times become significantly slower, and it can be frustrating to get timely assistance for urgent issues. I’ve experienced multiple instances where simple requests took days or even weeks to resolve, which is inconvenient for busy condo boards and property managers. While the platform itself is generally good, this gap in reliable, consistent customer service — particularly around renewal time — is a notable weakness that could be improved. Review Source R Reviewer Not applicable Used the software for: 3-5 years ### "Condo Control App Easy to Use" April 28, 2026 5.0 Pros They have revamped their app since the last I used it and everything is pretty clear to access. Simple and clean design. Cons Currently, not much I dislike about Condo Control. If there is one thing, it would be that the main home page scrolls a little when it is not needed but it does not pose much of an inconvenience, just a slight UI issue. Review Source R Reviewer President Used the software for: 1-3 years ### "Great change using Condo Control!" March 23, 2026 5.0 We have been using CC for a little over a year and it's been a great change from expensive and ineffective management companies Pros Condo Control has helped us with more efficient and cost effective property management of our HOA. We are able to communicate directly and quickly with our owners. Cons We don't like the inability to allow for quarterly dues payments or to have our accounting integrated. Review Source R Reviewer CBO Used the software for: 1-3 years ### "Exceptional Support and Expertise from \[sensitive content hidden\]" March 19, 2026 5.0 Overall, our experience has been very positive. A big part of that is due to \[sensitive content hidden\] expertise and dedication. She took the time to understand our needs, helped us analyze the best package for our operations, and ensured we were fully equipped to use the system effectively. Her support made a significant difference in how smoothly we were able to transition and optimize our processes. Having someone so knowledgeable and committed truly elevates the entire experience. Pros What stood out the most was the exceptional support we received from \[sensitive content hidden\] She went above and beyond in helping us set up our workspaces efficiently and ensured everything was tailored to our operational needs. Her responsiveness to our queries was impressive—always quick, clear, and solution-oriented. More importantly, she didn’t just answer questions; she proactively guided us on how to maximize our subscription and get the most value out of the platform. Cons While the platform has many robust features, it can feel a bit overwhelming at the beginning. However, this was quickly addressed thanks to \[sensitive content hidden\]’s guidance and support, which made the learning curve much more manageable. Review Source R Reviewer Administrative Assistant Used the software for: Less than 1 year ### "Condo Control Review" March 11, 2026 4.0 Overall very good! Responses from the tech support team and our advisor (\[sensitive content hidden\]) are always super fast. Pros I like how intuitive it is. It is very easy to use most features with very little instruction. I enjoy using the report function, as there are so many things you can customize. Cons At some point there was an update that removed automatic paragraph spaces from announcement. Some workspaces have no paragraph spaces for service requests as well. You can copy/past the space manually but it is annoying if you have bullet spaces. Review Source R Reviewer Recoverist Used the software for: 3-5 years ### "Handy dandy app for all aspects of condo living relaying messages pertinent to owners" June 16, 2022 4.0 Fine and functional Pros Ease of use. Few steps. Clear comminication. Cons No real issues. Sometimes the app and online functions are different such as changing bookings is better online than on the app. Review Source R Reviewer Properly manager Used the software for: 3-5 years ### "Effective for Management, Convenient for Residents" November 25, 2025 5.0 Overall, Condo Control has become a foundational tool for operating a high-density condominium effectively. It reduces friction, keeps communication consistent, and provides a level of structure that’s hard to replicate with piecemeal tools. It’s not perfect, and there’s still room for refinements—especially around usability and modernization—but the platform delivers real value for both management teams and the residents who rely on it. For a busy building, it genuinely helps keep everything moving in the right direction. Pros As both a condominium manager and a resident, I appreciate that Condo Control centralizes almost everything we need into one platform. From a management perspective, the service requests, announcements, amenity bookings, and security logs are all streamlined, which saves a massive amount of time and reduces back-and-forth. The system is stable, the permissions are well thought out, and it integrates cleanly into day-to-day operations. As a resident, it’s convenient to receive updates instantly, book amenities easily, and access documents without having to email management. The mobile app is straightforward, and communication between residents, management, and security is more organized and transparent. Cons The learning curve for new staff or residents can be steeper than expected—there’s a lot of functionality, and it’s not always intuitive on first use. Some modules feel dated and could benefit from UI modernization. A few areas (like reporting and document upload workflows) would be even more powerful with small quality-of-life improvements. Review Source R Reviewer Condominium Manager Used the software for: 3-5 years ### "Condo data" July 11, 2024 3.0 Pros It is fast. The incident reports are good. The task is helpful. The library is best. Cons The calendar are confusing. Once set up, it is very hard to make changes. The colour not very helpful, doesn't serve a purpose. Updating a new owner data can be easier, too many steps. Review Source R Reviewer Head Concierge Used the software for: 3-5 years ### "Solid Tool for Daily Security and Condo Operations" November 11, 2025 5.0 Overall, it’s been a reliable system for managing security and communication in the building. It’s easy to learn, helps keep records accurate, and saves time. A few improvements on speed and layout would make it even better. Pros I like how easy it is to track visitors, incidents, and packages. It keeps everything organized, and the reports are clear and simple to pull up when needed. Makes day-to-day security work smoother. Cons Nothing much really, just hope that there will be cheque income take report soon so that it can be tracked. Review Source MA Maurice A. Community Manager Used the software for: 1-3 years ### "Essential for HOA management" November 14, 2025 5.0 Good customer service, they are very helpful and always willing to customize the platform as our community changes Pros My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me Cons They need more hardware integrations, when we use buildinglink we had integration with our downstairs access control. Review Source R Reviewer Property Manager Used the software for: Less than 1 year ### "The Only Thing in My Condo That Isn’t Stressing Me Out" December 2, 2025 5.0 Has been really easy with the set up and switching over from a different platform. Transition seemed smooth. Pros Flexibility and accessibility. It’s easy to access and navigate through the platform. Help is available through customer support. Cons I wish I had something to say here but my overall experience with condo control has been nothing but Great. Review Source R Reviewer President Used the software for: Less than 1 year ### "Best service " December 1, 2025 5.0 So far so good great assistance when problems arise. User friendly to book amenities and to sell stuff Pros User friendly great menus and options to book amenities like party room theatre room Great employees Timely messages Cons Don’t like the phone messages for notices. Email or text messages are enough. Hard at first to navigate. Review Source R Reviewer President Used the software for: Less than 1 year ### "Review of Condo Control customer service" December 3, 2024 5.0 Very good. So far the feedback has been positive from my clients. Pros The onboarding was very professional and customer service was prompt. Cons Nothing yet. I'm in the process of learning all of the features. Review Source OL Olivier L. Executive Assistant Used the software for: 3-5 years ### "Helping property management" January 10, 2024 5.0 This platform is easy to learn, mostly intuitive and definitely one of the best tool we can work with in property management. Pros Condo Control allows to access our database of residents easily, allowing us to find the information we need fast and accurately. The announcement allow us to prepare and send memos right away or delay, this way we can prepare memos ahead of time with the guarantee it will be sent at the right moment. Cons The Classified Ad section is not as intuitive as one could hope, but with a bit of tweaking, it can assist the need of our residents and property manager. Review Source R Reviewer Board President Used the software for: 3-5 years ### "CC took us out of the dark ages with organization!" June 25, 2025 5.0 CC has been a valuable way for the Board to show a paper trail and history, archive bylaws and announcements, and streamline our communication. The support staff are available and helpful any time we run into a question. It really has been worth every penny. Pros Condo Control has been a valuable tool for our community. Prior to using this, there was no online method for housing our documents, sending announcements, or receiving service requests. Owners complained that requests were lost or lingered for excessive amounts of time. This provided the Board a way to respond directly and to work with the Property Manager to make sure that things were getting done! It took us from filing cabinets into the 21st century. Cons One of the challenges we had was getting everyone to use Condo Control. Even with offers to set it up for owners, many still preferred to make a call. Another challenge we had was getting the Property Managers to update things in the system. The program itself has been easy to use and helpful. Review Source R Reviewer NA Used the software for: 3-5 years ### "Excellent platform for owners and board members" December 22, 2025 5.0 Pros The ability to track documents, service requests, tasks, etc. The platform is easy to learn and navigate, and provides a lot of useful features as both a unit owner, and a board member. I also like how our property managers, \[sensitive content hidden\] , set it up for us, so the cost is included in our PM fees making it a worthwhile investment. Cons I sometimes find that I do not receive the appropriate and necessary email updates when board tasks are created/updated. I can mitigate this by simply logging in regularly, but sometimes updates need to be made asap. Review Source R Reviewer Property manager Used the software for: 3-5 years ### "Great software" November 26, 2025 5.0 Pros The user platform is very easy to follow and find the information that is required. A lot of great functions. Cons I haven’t run into any issues or things that I do not like with the platform. Review Source R Reviewer Board Member Used the software for: 3-5 years ### "Great app for community sharing " February 16, 2026 4.0 Overall we rely on Condo Control. It works well for our condo community including board members, maintenance manager, owners and renters. Pros It works well overall for communication in our community. We use the posting of notifications regularly. Their customer service help is usually very swift and professional. Cons Sometimes a little tough to figure out how to do things. Could be streamlined how to add and subtract new board members, edit roles, etc. Review Source Xhilda P. Property Manager Used the software for: Less than 1 year ### "Propwrty Managment " December 1, 2025 5.0 I am new user of Cindo Control. Before in my previous work use other softs. I found friendly use of Condo Control Pros Friendly use and very efficiant in our day to day work . Most important reports generate from this soft! Cons I have problem to generate repoet for pendinng issues at managment request reports. Needs to be improved this features! Review Source R Reviewer Board Secretary Used the software for: 3-5 years ### "Condo Control is an amazing tool!" May 14, 2025 5.0 Makes our jobs as board members soo much easier! Pros As a MESA Condominium board member I love the task function! Because of this function we can vote on motions prior to our board meetings. The violation tracking is very helpful. The documents available to us is also an important feature. Wonderful portal! Cons Nothing. All of the features of Condo Control are useful & important to owners and Board members. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.