--- title: "Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Condo Control the right HOA solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143800/Condo-Control/reviews/" page_type: "reviews" language: "en" --- Condo Control 4.7 (245) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Condo Control Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MA Maurice A Community ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me“ November 6, 2025 AG Adrian G Senior Building OperatorReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “During these renewal periods, response times become significantly slower, and it can be frustrating to get timely assistance for urgent issues.“ June 4, 2026 RK RAVNEET K Security supervisorSecurity and Investigations, 2 - 10 employeesUsed the software for: 1-2 years. “I found the platform to be well-organized and useful for managing communication, documents, service requests, and other day-to-day condominium operations.“ June 23, 2026 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules.“ March 5, 2026 RK RAVNEET K Security supervisorSecurity and Investigations, 2 - 10 employeesUsed the software for: 1-2 years. “It makes communication easier, streamlines property management tasks, and helps create a better experience for both residents and management teams.“ June 23, 2026 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information.“ December 4, 2025 AA Aravind Rao A ConciergeHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “Pros of Condo Control include its user-friendly interface, efficient communication tools, easy access to important documents, and the ability to automate tasks like booking amenities and sending announcements.“ September 27, 2024 JK Jai K Assistant Site DirectorSecurity and Investigations, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes, the report crashes and it says something along the lines of "this report does not contain any pages". And also, the comparison to previous period is also buggy, since it just shows the value 0 and NaN.“ December 13, 2024 ## Showing most helpful reviews Showing 1-25 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eunah H. Recoverist Furniture Used the software for: 2+ years ### "Handy dandy app for all aspects of condo living relaying messages pertinent to owners" June 12, 2022 4.0 Fine and functional Pros Ease of use. Few steps. Clear comminication. Cons No real issues. Sometimes the app and online functions are different such as changing bookings is better online than on the app. Review Source SK Saktheeswaran K. Assistant property Manager Management Consulting Used the software for: 1-2 years ### "User friendly and reliable" November 28, 2025 5.0 Support team is quick and supportive. Any help tickets are answered quick. Account manager pops on call to answer Pros User friendly. Unit files are very clear and easy to edit. Loved the templates in announcements. Welcome emails draft are a catchy. Cons When you have a portfolio, when you send announcements, it doesnt clearly tell if your sending it right for that specific corporation Switched from [Citywide Assets](https://www.capterra.com/p/146887/CityWide-Tangible-Assets-TA/)[Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) User friendly yardi and payment system. Specific announcements Review Source iH irene H. Condominium Manager Commercial Real Estate Used the software for: 2+ years ### "Condo data" July 5, 2024 3.0 Pros It is fast. The incident reports are good. The task is helpful. The library is best. Cons The calendar are confusing. Once set up, it is very hard to make changes. The colour not very helpful, doesn't serve a purpose. Updating a new owner data can be easier, too many steps. Review Source RK RAVNEET K. Security supervisor Security and Investigations Used the software for: 1-2 years ### "SECURITY SUPERVISOR" June 23, 2026 5.0 Overall, my experience with Condo Control has been positive. I found the platform to be well-organized and useful for managing communication, documents, service requests, and other day-to-day condominium operations. I especially appreciated having multiple functions available in one place, which helps improve efficiency and keeps information easily accessible. While there can be a learning curve when getting familiar with all the features, I believe the platform provides strong value for both residents and property management teams. Pros What I like most about Condo Control is its ability to bring everything into one place. It makes communication easier, streamlines property management tasks, and helps create a better experience for both residents and management teams. Cons One thing I noticed is that, because Condo Control offers so many features, there can be a learning curve for new users when they first start using the platform. However, I see that as a challenge that can be addressed through onboarding and training, and the broad functionality ultimately provides significant value once users become familiar with the system Review Source JP Jennifer P. Condominium Assistant Executive Office Used the software for: Less than 6 months ### "Great but needs some work! " November 28, 2025 4.0 We are satisfied for now but with yhe automatic updates between condo control and connect nightly, unit information gets updated missing digits. Pros Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information. Cons Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Platform lagged on a daily basis. Pages would reload daily. Residents functionality on their phone/computers also lagged. Review Source MA Maurice A. Community Manager Real Estate Used the software for: 1-2 years ### "Essential for HOA management" November 6, 2025 5.0 Good customer service, they are very helpful and always willing to customize the platform as our community changes Pros My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me Cons They need more hardware integrations, when we use buildinglink we had integration with our downstairs access control. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) They were too expensive, and they their system kept going down Review Source PJ Pavanika J. Property Manager Management Consulting Used the software for: 6-12 months ### "The Only Thing in My Condo That Isn’t Stressing Me Out" December 1, 2025 5.0 Has been really easy with the set up and switching over from a different platform. Transition seemed smooth. Pros Flexibility and accessibility. It’s easy to access and navigate through the platform. Help is available through customer support. Cons I wish I had something to say here but my overall experience with condo control has been nothing but Great. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cuz we didn’t have some features that we wanted for the property. Unfortunately the other app was not flexible. Review Source BV Bob V. President Real Estate Used the software for: 1-2 years ### "Great change using Condo Control!" March 22, 2026 5.0 We have been using CC for a little over a year and it's been a great change from expensive and ineffective management companies Pros Condo Control has helped us with more efficient and cost effective property management of our HOA. We are able to communicate directly and quickly with our owners. Cons We don't like the inability to allow for quarterly dues payments or to have our accounting integrated. Alternatives considered [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Reason for choosing Condo Control More control, less expensive and ability to manage directly Review Source AS Adriana S. President Banking Used the software for: 6-12 months ### "Best service " November 28, 2025 5.0 So far so good great assistance when problems arise. User friendly to book amenities and to sell stuff Pros User friendly great menus and options to book amenities like party room theatre room Great employees Timely messages Cons Don’t like the phone messages for notices. Email or text messages are enough. Hard at first to navigate. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cost. It was cheaper and more options Plus other buildings Review Source LL Laureta L. Pm Management Consulting Used the software for: Less than 6 months ### "amazing service helping property managers with" November 28, 2025 4.0 I like Condo control and we are new clients. We changed for a different platform and we’re happy with the service. Pros Accounting, notices, security, and budget distribution. Also, tasks are very helpful. The cc staff are helpful and resolve difficulties and support us whenever is an issue. Cons sometime having problem with that form and the way how it looks now black and white I like better with some colors Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) have more option with the Contact control, then the concierge plus Review Source MC Mark C. President Real Estate Used the software for: Less than 6 months ### "Review of Condo Control customer service" November 27, 2024 5.0 Very good. So far the feedback has been positive from my clients. Pros The onboarding was very professional and customer service was prompt. Cons Nothing yet. I'm in the process of learning all of the features. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing Condo Control functionality of the product was more in alignment meant than other programs Review Source ST Suzanne T. Condo Manager Non-Profit Organization Management Used the software for: 2+ years ### "Condominium Manager" December 6, 2023 5.0 I have been using CCC for many years if not a decade! When I think of Condo Control I think of professionalism, efficiency, positive growth and great support. That is a full package service! Keep up the great work! Pros Residential Database and Purchase Order modules are easy to use, provide good features and reports that are very helpful to run a building. But what I truly love about CCC from early on in my days working with this service is the willingness and openness of the CCC Team and \[sensitive content hidden\] to take Managers' suggestions to improve improve the system. It is such a pleasure dealing with the whole Team! Thank you all for all that you do! Cons Well that is a tricky question, I like all features of CCC; but every system has room for improvement. I would like to see a few improvements with the Purchase Orders, like being able to print off a copy without opening new windows; or being alerted to duplicate invoices, but being as pro-active as they are I know the Team is working on this already! Reason for choosing Condo Control The Residential Databases were already on site when I joined the different portfolios I was assigned to. If I had to make a choice, CCC is from the neighborhood, on top of being a great service, so I would gladly choose CCC. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) I typically haven't made the choice (developers have, or the site is established and the system were already in place. However, at one site they had Building Link, which has a lot of great features too, but it is different and not quiet as user friendly. I liked some of their displays but that is an aesthetic that is not as important as efficiency. Review Source LT Lesli T. Property Manager Real Estate Used the software for: 2+ years ### "Best user friendly product out there!" June 26, 2024 5.0 Pros We have quite a few non technical individuals living in out community. Condo Control is so user friendly everyone can use it! Cons I'm honestly not unhappy with Condo Control at all. I appreciate the constant improvements they make and the training available! Switched from [TOPS Pro](https://www.capterra.com/p/178165/TOPS-Pro/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Other products seemed so complicated and did not have the technical support we needed. Review Source JO JOSEPHINE O. Residents Service Coordinator Facilities Services Used the software for: Less than 6 months ### "Community Team App" October 21, 2025 5.0 It has made my job much easy. I can send an email/text to the whole community by sending to group. Look up packages and release them when picked up. Find residents emails or phone numbers. Pros I love using the app because it has all necessary community/tenant management in one place. There is a lot to learn because I find new things everyday when I use the app. Your information is secured and there is minimal personal data to be stolen. You can notify occupants of the arrival of their visitors/contractors, enter their cars, pets or bike information. With proper documentations from occupants and management, it will be easy to know who owns what. Notifications are easy by receiving emails or text when info goes out. You can address bugs & issues by contacting support and response time is immediate and edit where necessary by customizing fields which updates instantly. Of course there is always improvements to be made. I love that emails are sent for any updates. I would say that owning this app by the community is worth the money. If community can make use of the features, you can save manpower hours e.g. requesting amenities/services, entering guest, & updating personal info Cons You can not edit the courier once you hit send. Common Element like parking spot can only be entered by PM or Concierge Review Source SM Shahla M. Property manager Real Estate Used the software for: 1-2 years ### "Property management " November 29, 2025 5.0 Great experience. User friendly, remote access to all residents contact information, amenities booking Pros Easy access to the resident’s database , contact information through cell phone from anywhere in case of emergencies. Cons Bugs and issues slow down the application sometimes but usually will be resolved by next software update through condo control Review Source FS Favad S. Manager Management Consulting Used the software for: 2+ years ### "Condo control review" November 22, 2025 5.0 Pros Being able to efficiently find everything that we just required when it involves residents information Cons Not being able to search or look up residence by their parking space cuz it's very crucial for security to look up immediately Review Source MP Michael P. Board President Executive Office Used the software for: Less than 6 months ### "Easy Peasy" November 20, 2025 5.0 So far to date, and it has only been a month and a half, it has simplified being a board member. It has cut the time for me to engage almost in half. So much easier to find details as well. Pros The learning curve is relatively low. The product is fairly intuitive. All issues related to a service request or task are right at your finger tips and you can even upload supporting documents to help with things. Cons The only thing I would like to see improved is some sort of alert that Service Requests have been updated similar to how tasks are flagged. That would be great Review Source XP Xhilda P. Property Manager Facilities Services Used the software for: Less than 6 months ### "Propwrty Managment " November 28, 2025 5.0 I am new user of Cindo Control. Before in my previous work use other softs. I found friendly use of Condo Control Pros Friendly use and very efficiant in our day to day work . Most important reports generate from this soft! Cons I have problem to generate repoet for pendinng issues at managment request reports. Needs to be improved this features! Review Source BV Bobbie V. Board Secretary Facilities Services Used the software for: 2+ years ### "Condo Control is an amazing tool!" May 13, 2025 5.0 Makes our jobs as board members soo much easier! Pros As a MESA Condominium board member I love the task function! Because of this function we can vote on motions prior to our board meetings. The violation tracking is very helpful. The documents available to us is also an important feature. Wonderful portal! Cons Nothing. All of the features of Condo Control are useful & important to owners and Board members. Review Source HS Harrison S. Property Manager Real Estate Used the software for: 1-2 years ### "Harrison’s review" November 22, 2025 5.0 Pros Highly accessible for unit owners and is very comprehensive as far as what can be accessed through the application. Cons If the manager doesn’t send certain things, it can be limited in some ways. But this is more an issue with the scenario and less an issue with the application. Review Source HH Himanshu H. Assistant Property Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Assistant Property Manager" June 27, 2025 5.0 Pros It is an amazing communication portal with excellent communication features that helps both the Property Management side and the residents side. Cons Everything is so great about this communication portal and it helps the condo community to perform their work efficiently. Review Source JAG Jacqueline Ann G. Board member Real Estate Used the software for: 2+ years ### "Everything organized in one place" March 20, 2025 5.0 very easy to use but property managers need more training so they know to keep everything loaded in the system Pros everything organized in one place, all docs can be found easily Cons I can't remove an announcement i made on my phone Review Source JK Jai K. Assistant Site Director Security and Investigations Used the software for: 2+ years ### "Really useful and good software for condos but report generation needs work!" December 13, 2024 4.0 It has been great except report generation. Pros I like the UI and the setup of navigation is also user friendly. The security and concierge functionalities are also good and it has been designed keeping condos in mind. Cons The thing I like the least about Condo Control is generating reports. Sometimes, the report crashes and it says something along the lines of "this report does not contain any pages". And also, the comparison to previous period is also buggy, since it just shows the value 0 and NaN. Review Source ARA Aravind Rao A. Concierge Hospitality Used the software for: 1-2 years ### ""Efficient Platform with Room for Improvement"" September 27, 2024 5.0 My overall experience with Condo Control has been positive. It simplifies communication and streamlines tasks like booking amenities, managing documents, and handling maintenance requests. The platform is user-friendly and offers helpful features for both residents and management. However, occasional technical issues and limited customization can be areas for improvement. Pros Pros of Condo Control include its user-friendly interface, efficient communication tools, easy access to important documents, and the ability to automate tasks like booking amenities and sending announcements. It simplifies management tasks, saves time, and enhances community engagement. Cons Cons of Condo Control may include occasional technical glitches, limited customization options, and slow customer support response times. Some users may also find certain features like reporting tools less intuitive or lacking in advanced functionality. Review Source AM Abhay M. Security Guard Real Estate Used the software for: 1-2 years ### "Condo control review" September 24, 2024 4.0 Pros convenience, user friendly interface. Easy to operate. Cons Search button can be improved, Often I search about resident's name for example, it crashes, like nothing shows up. I think that is the major thing which can be improved. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.