# Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Condo Control the right HOA solution for you? Explore 243 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143800/Condo-Control/reviews --- Condo Control 4.7 (243) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Condo Control Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MA Maurice A Community ManagerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me“ November 6, 2025 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules.“ March 5, 2026 pg precious g Client ServicesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “With a few enhancements to reporting and mobile performance, it would be an even stronger platform for community management.“ March 5, 2026 AG Adrian G Senior Building OperatorReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “During these renewal periods, response times become significantly slower, and it can be frustrating to get timely assistance for urgent issues.“ June 4, 2026 CO Carline O Independent ContractorMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “As a board member of a self-managed condo property, it also makes managing resident's requests simple and that we're able to store important documents.“ September 10, 2025 SR Sasha R Condominium ManagerReal Estate, Self-employedUsed the software for: More than 2 years. “There is nothing that I don't like about Condo Control except maybe the price is a bit high because we have the full subscription.“ February 27, 2026 AA Aravind Rao A ConciergeHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “Pros of Condo Control include its user-friendly interface, efficient communication tools, easy access to important documents, and the ability to automate tasks like booking amenities and sending announcements.“ September 27, 2024 AC Andreea C Property ManagementManagement Consulting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information.“ December 4, 2025 ## Showing most helpful reviews Showing 1-25 of 243 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eunah H. Recoverist Furniture Used the software for: 2+ years ### "Handy dandy app for all aspects of condo living relaying messages pertinent to owners" June 12, 2022 4.0 Fine and functional Pros Ease of use. Few steps. Clear comminication. Cons No real issues. Sometimes the app and online functions are different such as changing bookings is better online than on the app. Review Source SK Saktheeswaran K. Assistant property Manager Management Consulting Used the software for: 1-2 years ### "User friendly and reliable" November 28, 2025 5.0 Support team is quick and supportive. Any help tickets are answered quick. Account manager pops on call to answer Pros User friendly. Unit files are very clear and easy to edit. Loved the templates in announcements. Welcome emails draft are a catchy. Cons When you have a portfolio, when you send announcements, it doesnt clearly tell if your sending it right for that specific corporation Switched from [Citywide Assets](https://www.capterra.com/p/146887/CityWide-Tangible-Assets-TA/)[Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) User friendly yardi and payment system. Specific announcements Review Source VR Verified Reviewer Director/Treasurer Recreational Facilities and Services Used the software for: 6-12 months ### "A basic program." October 27, 2018 3.0 CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues. But there aren't good search features so that as time goes on it is more and more difficult to find records of past issues. Also the requirement to post a service request then go back in to add photos is cumbersome - you should be able to attach photos when creating the request. Pros It provides a communication platform for multiple categories of users to connect and access information. It is generally offered to client buildings free by property management and security companies. Cons The library function is very limited re size of documents permitted and the organization of documents. The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports. The summary reports don't show key information so the detailed reports need to be reviewed. Review Source Response from Condo Control November 20, 2018 Hi there, We truly appreciate your feedback! I wanted to let you know we heard your feedback and we implement changes in our new reporting system that addresses all those issues. Please contact your account manager at (888) 762-6636 so they could assist you further. Thank You, Condo Control Central Team SF Sunshine F. CBO Management Consulting Used the software for: 1-2 years ### "Exceptional Support and Expertise from \[sensitive content hidden\]" March 18, 2026 5.0 Overall, our experience has been very positive. A big part of that is due to \[sensitive content hidden\] expertise and dedication. She took the time to understand our needs, helped us analyze the best package for our operations, and ensured we were fully equipped to use the system effectively. Her support made a significant difference in how smoothly we were able to transition and optimize our processes. Having someone so knowledgeable and committed truly elevates the entire experience. Pros What stood out the most was the exceptional support we received from \[sensitive content hidden\] She went above and beyond in helping us set up our workspaces efficiently and ensured everything was tailored to our operational needs. Her responsiveness to our queries was impressive—always quick, clear, and solution-oriented. More importantly, she didn’t just answer questions; she proactively guided us on how to maximize our subscription and get the most value out of the platform. Cons While the platform has many robust features, it can feel a bit overwhelming at the beginning. However, this was quickly addressed thanks to \[sensitive content hidden\]’s guidance and support, which made the learning curve much more manageable. Review Source JP Jennifer P. Condominium Assistant Executive Office Used the software for: Less than 6 months ### "Great but needs some work! " November 28, 2025 4.0 We are satisfied for now but with yhe automatic updates between and connect nightly, unit information gets updated missing digits. Pros Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information. Cons Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Platform lagged on a daily basis. Pages would reload daily. Residents functionality on their phone/computers also lagged. Review Source MA Maurice A. Community Manager Real Estate Used the software for: 1-2 years ### "Essential for HOA management" November 6, 2025 5.0 Good customer service, they are very helpful and always willing to customize the platform as our community changes Pros My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me Cons They need more hardware integrations, when we use buildinglink we had integration with our downstairs access control. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) They were too expensive, and they their system kept going down Review Source PJ Pavanika J. Property Manager Management Consulting Used the software for: 6-12 months ### "The Only Thing in My Condo That Isn’t Stressing Me Out" December 1, 2025 5.0 Has been really easy with the set up and switching over from a different platform. Transition seemed smooth. Pros Flexibility and accessibility. It’s easy to access and navigate through the platform. Help is available through customer support. Cons I wish I had something to say here but my overall experience with has been nothing but Great. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cuz we didn’t have some features that we wanted for the property. Unfortunately the other app was not flexible. Review Source AS Adriana S. President Banking Used the software for: 6-12 months ### "Best service " November 28, 2025 5.0 So far so good great assistance when problems arise. User friendly to book amenities and to sell stuff Pros User friendly great menus and options to book amenities like party room theatre room Great employees Timely messages Cons Don’t like the phone messages for notices. Email or text messages are enough. Hard at first to navigate. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cost. It was cheaper and more options Plus other buildings Review Source LL Laureta L. Pm Management Consulting Used the software for: Less than 6 months ### "amazing service helping property managers with" November 28, 2025 4.0 I like and we are new clients. We changed for a different platform and we’re happy with the service. Pros Accounting, notices, security, and budget distribution. Also, tasks are very helpful. The cc staff are helpful and resolve difficulties and support us whenever is an issue. Cons sometime having problem with that form and the way how it looks now black and white I like better with some colors Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) have more option with the Contact control, then the concierge plus Review Source DH Di H. CEO Real Estate Used the software for: 2+ years ### "A must have!" November 28, 2025 5.0 Pros I’m so grateful for a platform that centralizes everything needed to manage a condominium. It anticipates all kinds of issues and provides an interface that’s simple and easy to navigate. Cons It already has everything I need, but it would be even better if it were more interactive with AI—for example, offering predictions of potential issues. Alternatives considered [UpperBee](https://www.capterra.com/p/233699/UpperBee-Manager/) Reason for choosing Condo Control We chose because it’s more widely used and offers a broader range of features. Review Source AO Andrea O. Property Manager Management Consulting Used the software for: 1-2 years ### "PM review SSCC513" December 23, 2024 5.0 Used it for years and it is improved regularly. Overall good experience Pros User friendly and the fact that is integrated with Yardi! Also love the budget mailing function. Cons Lack of Parking search option. It is difficult to find vehicles based on the data. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) It was a company decision for a better and more usable portal Review Source TT Trish T. Property manager Management Consulting Used the software for: 2+ years ### "Love condo control! " November 16, 2024 5.0 Fantastic platform! Easy to use and AGM feature fantastic. Pros Love everything about this platform! Easy to use. Resident and Management friendly! Cons No complaints. Customer care always helpful. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) There customer care was minimal and unhelpful Review Source DB Dave B. Property manager Real Estate Used the software for: 2+ years ### "Thank you condo control " November 28, 2025 5.0 Overall, it has been great. I’m happy to witness how has evolved over the last several years. My customer success manager \[sensitive content hidden\] is amazing. Pros The platform is user friendly and easy to navigate for staff and residents. Also, the user interface is great. Cons My only critique is that the announcement attachments redirected to another screen? I wish it were PDFs. Review Source LM Lewis M. NA Construction Used the software for: 2+ years ### "Excellent platform for owners and board members" December 18, 2025 5.0 Pros The ability to track documents, service requests, tasks, etc. The platform is easy to learn and navigate, and provides a lot of useful features as both a unit owner, and a board member. I also like how our property managers, \[sensitive content hidden\] , set it up for us, so the cost is included in our PM fees making it a worthwhile investment. Cons I sometimes find that I do not receive the appropriate and necessary email updates when board tasks are created/updated. I can mitigate this by simply logging in regularly, but sometimes updates need to be made asap. Review Source BV Bobbie V. Board Secretary Facilities Services Used the software for: 2+ years ### "Condo Control is an amazing tool!" May 13, 2025 5.0 Makes our jobs as board members soo much easier! Pros As a MESA Condominium board member I love the task function! Because of this function we can vote on motions prior to our board meetings. The violation tracking is very helpful. The documents available to us is also an important feature. Wonderful portal! Cons Nothing. All of the features of are useful & important to owners and Board members. Review Source AS Austin S. Manager Management Consulting Used the software for: 2+ years ### "\[sensitive content hidden\] is a rockstar" November 21, 2025 5.0 Pros Pretty platform Cons & Stripe don’t work well together. You should bring it in house or have your own system Review Source SK Shane K. Condo manager Management Consulting Used the software for: Less than 6 months ### "So far so good" November 28, 2025 5.0 Strong start but needs improvement with ease of access, great plethora of services and details to help the site Pros Ease of access, great cost saving, ability to use features for resident use, the file library has been great to keep historical data Cons Customer service is lacking, not always consistent, the database still needs work with being updated by management directly Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Costs were too high, features were lacking Review Source CO Carline O. Independent Contractor Marketing and Advertising Used the software for: 2+ years ### "Good value for the money" September 10, 2025 4.0 We've been using for several years and generally have had a good experience. For the most part, it satisfied our needs. Pros It's easy to learn and I'm comfortable with the level of security. As a board member of a self-managed condo property, it also makes managing resident's requests simple and that we're able to store important documents. Cons Unable to use the calendar as we would like. We should be able to populate it with events which should then trigger notifications to all the residents. Review Source ML Mike L. Board member Hospitality Used the software for: 1-2 years ### "The feeling of easy total control with Condo Control" November 28, 2025 5.0 \[sensitive content hidden\] and her team are so informative pleasant, and supportive. So happy to have the opportunity to not only learn more about all of the great features but now also be a user. My journey with has been a fabulous one thanks to the great team that supports the product. Pros Ease of use and the huge amount of features that can be used to make all of our lives easier, especially with the mobile app Cons I wish I would’ve known about it earlier, but don’t have any improvements I can recommend. So far with my use of the product things seem very straightforward and easy to use the interface. Review Source JAG Jacqueline Ann G. Board member Real Estate Used the software for: 2+ years ### "Everything organized in one place" March 20, 2025 5.0 very easy to use but property managers need more training so they know to keep everything loaded in the system Pros everything organized in one place, all docs can be found easily Cons I can't remove an announcement i made on my phone Review Source ARA Aravind Rao A. Concierge Hospitality Used the software for: 1-2 years ### ""Efficient Platform with Room for Improvement"" September 27, 2024 5.0 My overall experience with has been positive. It simplifies communication and streamlines tasks like booking amenities, managing documents, and handling maintenance requests. The platform is user-friendly and offers helpful features for both residents and management. However, occasional technical issues and limited customization can be areas for improvement. Pros Pros of include its user-friendly interface, efficient communication tools, easy access to important documents, and the ability to automate tasks like booking amenities and sending announcements. It simplifies management tasks, saves time, and enhances community engagement. Cons Cons of may include occasional technical glitches, limited customization options, and slow customer support response times. Some users may also find certain features like reporting tools less intuitive or lacking in advanced functionality. Review Source AM Abhay M. Security Guard Real Estate Used the software for: 1-2 years ### "Condo control review" September 24, 2024 4.0 Pros convenience, user friendly interface. Easy to operate. Cons Search button can be improved, Often I search about resident's name for example, it crashes, like nothing shows up. I think that is the major thing which can be improved. Review Source NS Nailah S. Renter Real Estate Used the software for: Less than 6 months ### "Liking my experience so far" October 11, 2024 4.0 I love how everything is in one area, and they answer help tickets within the same business day with friendly customer service and information. Pros I like how they update you with events and notices that is in your building area so you are aware for any issues and/or environment changes. Cons They give notifications from the app and email, even though you opt out for email notifs, some slip through. Review Source ZC Ziyad C. Board Member Management Consulting Used the software for: 1-2 years ### "Good platform, could use minor user interface improvements" October 17, 2024 4.0 Pros Easy to use, good for tracking maintenance and project tasks. Cons Some of the comment functions are not user friendly. Review Source mB michael B. Artist Computer Games Used the software for: 1-2 years ### "Owner of unit" August 7, 2024 4.0 love it - it is informational as well as a great product for owners to stay up to date Pros i like being up todate with the things happening in the building. I dont get spam too my email either Cons There was a bug where the writing and the background of the app were both black and i could never read the writing on the postings. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.