# Page 2 | Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Condo Control the right HOA solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143800/Condo-Control/reviews --- Condo Control 4.7 (242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 2 - Reviews of Condo Control ## Showing most helpful reviews Showing 26-50 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Andreea C. Property Management Management Consulting Used the software for: Less than 6 months ### "Condo Control Has Been a Great Tool" December 4, 2025 5.0 Condo Control has been a dependable platform that helps keep our building running smoothly. One of the biggest strengths of the system is how clearly it organizes information. Whether it’s resident details, amenity bookings, or security logs, everything is easy to locate and update. The dashboard gives a good overview of what needs attention, which makes it easier to stay on top of daily responsibilities. The communication tools are also helpful, allowing messages and notices to be sent quickly without having to use multiple apps or systems. Features like incident reports and package tracking add a layer of structure that helps the team stay consistent and accountable. Although no system is perfect, Condo Control provides a solid foundation for managing condominium operations and helps create a more organized and transparent experience for residents and staff. Pros What I liked most about Condo Control is how easy and intuitive it is to use. The platform keeps everything organized in one place, making tasks like communicating with residents, tracking service requests, and managing documents incredibly efficient. I especially appreciate how seamless the announcement and notice features are—it saves so much time and ensures everyone stays informed. Overall, Condo Control has made day-to-day property management smoother, more streamlined, and far less stressful. Cons What I like least about Condo Control is that some sections feel outdated and require too many clicks to get to simple information. For example, navigating work orders or searching for past requests can be a bit time-consuming because the filters aren’t always intuitive and the layout isn’t as streamlined as it could be. Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reason for choosing Condo Control Cheaper and better interface . Also connected with the team during the Condo Conference Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Poor features on the previous system and more expensive Review Source SF Sunshine F. CBO Management Consulting Used the software for: 1-2 years ### "Exceptional Support and Expertise from \[sensitive content hidden\]" March 18, 2026 5.0 Overall, our experience has been very positive. A big part of that is due to \[sensitive content hidden\] expertise and dedication. She took the time to understand our needs, helped us analyze the best package for our operations, and ensured we were fully equipped to use the system effectively. Her support made a significant difference in how smoothly we were able to transition and optimize our processes. Having someone so knowledgeable and committed truly elevates the entire experience. Pros What stood out the most was the exceptional support we received from \[sensitive content hidden\] She went above and beyond in helping us set up our workspaces efficiently and ensured everything was tailored to our operational needs. Her responsiveness to our queries was impressive—always quick, clear, and solution-oriented. More importantly, she didn’t just answer questions; she proactively guided us on how to maximize our subscription and get the most value out of the platform. Cons While the platform has many robust features, it can feel a bit overwhelming at the beginning. However, this was quickly addressed thanks to \[sensitive content hidden\]’s guidance and support, which made the learning curve much more manageable. Review Source LC Leann C. Condominium Manager Consumer Services Used the software for: 1-2 years ### "Five Stars!!!" March 4, 2026 5.0 Love using Condo Control, Very user friendly, great for owners and board to find information very easy. Pros Service Tickets, community announcements and file Library has been a great assess for Managers tracking and keeping the community update date. Cons The amenity booking calendar and the event calendar can be synced, and given the number of social events in our community, having them integrated would be extremely helpful from a management perspective. Owners tend to rely solely on the event calendar, and when they book through the amenity calendar without seeing a conflict, they assume their booking is automatically approved. If an event is already scheduled in the event calendar, that time should not appear as available in the amenity booking system. I understand this may not be feasible for all sites, but having the option to sync the two calendars would greatly reduce confusion and improve workflow Review Source AP Anita P. Board President Real Estate Used the software for: 2+ years ### "CC took us out of the dark ages with organization!" June 24, 2025 5.0 CC has been a valuable way for the Board to show a paper trail and history, archive bylaws and announcements, and streamline our communication. The support staff are available and helpful any time we run into a question. It really has been worth every penny. Pros Condo Control has been a valuable tool for our community. Prior to using this, there was no online method for housing our documents, sending announcements, or receiving service requests. Owners complained that requests were lost or lingered for excessive amounts of time. This provided the Board a way to respond directly and to work with the Property Manager to make sure that things were getting done! It took us from filing cabinets into the 21st century. Cons One of the challenges we had was getting everyone to use Condo Control. Even with offers to set it up for owners, many still preferred to make a call. Another challenge we had was getting the Property Managers to update things in the system. The program itself has been easy to use and helpful. Review Source DB David B. Senior VP Real Estate Used the software for: 2+ years ### "Great product " March 4, 2026 5.0 Great support for their product, The team delivers gpood value for the money. I have used competitor software and nothing compares Pros Improves communication and promotes accountability. Makes managers look good in the eyes of residents and boards. Cons No negatives. The product delivers what is advertised. Would highly recommend to any condo corp or HOA Alternatives considered [1VALET](https://www.capterra.com/p/252516/1VALET/)[Max Condo Club](https://www.capterra.com/p/182746/Max-Condo-Club/)[Shiftsuite](https://www.capterra.com/p/147392/Shiftsuite/) Reason for choosing Condo Control Price + performance = value. Best option out there. Review Source IH Ivana H. Property Manager Management Consulting Used the software for: 2+ years ### "Condo Control Feedback" March 5, 2026 4.0 Good experience over 10+ years, overall we receive a good support within 24 hours via email. We consider to use other providers due to 20 - 30% cost savings in year. Pros Platform's layouts are easy navigating on all menus, great ideas to organizing CC tutorials, platform is reliable, customer friendly. Thank you \[sensitive content hidden\]! Cons Yearly cost that is currently higher than other Canadian providers. The CC team keeps changing and I never know who is our current representative for our portfolio. Alternatives considered [Fleet Cost & Care](https://www.capterra.com/p/77670/Fleet-Cost-Care/) Reason for choosing Condo Control Platform design, reliability and consistency. Review Source pG precious G. Client Services Real Estate Used the software for: 1-2 years ### "Efficient and Comprehensive Property Management Tool" March 5, 2026 5.0 Condo Control is a reliable and practical tool for property management, particularly for communication, document sharing, and keeping boards and owners informed. With a few enhancements to reporting and mobile performance, it would be an even stronger platform for community management. Pros I have been using Condo Control to streamline communications, track owner requests, and manage documents across multiple properties. Overall, it has been a very effective platform for improving efficiency and transparency with residents and the Board. Centralized Communication: Emails, notices, and requests can all be managed in one place, reducing missed messages. Document Management: Condo documents, meeting minutes, and forms are easy to share and access for owners. Customer Support Response Times: Support is generally helpful, but urgent issues occasionally take longer than expected to resolve. Cons Mobile Experience: While functional, the mobile app can sometimes be slow when uploading large files or navigating between modules. Review Source JO JOSEPHINE O. Residents Service Coordinator Facilities Services Used the software for: Less than 6 months ### "Community Team App" October 21, 2025 5.0 It has made my job much easy. I can send an email/text to the whole community by sending to group. Look up packages and release them when picked up. Find residents emails or phone numbers. Pros I love using the app because it has all necessary community/tenant management in one place. There is a lot to learn because I find new things everyday when I use the app. Your information is secured and there is minimal personal data to be stolen. You can notify occupants of the arrival of their visitors/contractors, enter their cars, pets or bike information. With proper documentations from occupants and management, it will be easy to know who owns what. Notifications are easy by receiving emails or text when info goes out. You can address bugs & issues by contacting support and response time is immediate and edit where necessary by customizing fields which updates instantly. Of course there is always improvements to be made. I love that emails are sent for any updates. I would say that owning this app by the community is worth the money. If community can make use of the features, you can save manpower hours e.g. requesting amenities/services, entering guest, & updating personal info Cons You can not edit the courier once you hit send. Common Element like parking spot can only be entered by PM or Concierge Review Source LW Laura W. Property Manager Management Consulting Used the software for: 2+ years ### "Excellent platform" March 9, 2026 5.0 My overall experience is excellent from the functionality of the platform to the ease in which it is navigated and the tech support team are very knowledgeable and professional, always ready to assist Pros Condo Control is an excellent platform that is navigated with ease. I have no complaints with system bugs, and the tech support is top-notch! I prefer this platform over other similar platforms Cons The only con that I would note is that it is pricy compared to other similar platforms on the market. Review Source JP Jennifer P. Condominium Assistant Executive Office Used the software for: Less than 6 months ### "Great but needs some work! " November 28, 2025 4.0 We are satisfied for now but with yhe automatic updates between condo control and connect nightly, unit information gets updated missing digits. Pros Looks and functionality of the site. Easy to use platform for the resident's. Easy to reach out for help. Resident postings section is great. Nightly updates help to ensure system functions with most recent information. Cons Being misslead about automatic booking cancellations when we previously asked when shopping around for a new resident platform. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Platform lagged on a daily basis. Pages would reload daily. Residents functionality on their phone/computers also lagged. Review Source MA Maurice A. Community Manager Real Estate Used the software for: 1-2 years ### "Essential for HOA management" November 6, 2025 5.0 Good customer service, they are very helpful and always willing to customize the platform as our community changes Pros My faviorite feature is the AI assistant in the app, it helps me create announcements and it helps the resident answer questions instead of them calling me Cons They need more hardware integrations, when we use buildinglink we had integration with our downstairs access control. Switched from [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) They were too expensive, and they their system kept going down Review Source DB Dave B. Property manager Real Estate Used the software for: 2+ years ### "Thank you condo control " November 28, 2025 5.0 Overall, it has been great. I’m happy to witness how Condo control has evolved over the last several years. My customer success manager \[sensitive content hidden\] is amazing. Pros The platform is user friendly and easy to navigate for staff and residents. Also, the user interface is great. Cons My only critique is that the announcement attachments redirected to another screen? I wish it were PDFs. Review Source PJ Pavanika J. Property Manager Management Consulting Used the software for: 6-12 months ### "The Only Thing in My Condo That Isn’t Stressing Me Out" December 1, 2025 5.0 Has been really easy with the set up and switching over from a different platform. Transition seemed smooth. Pros Flexibility and accessibility. It’s easy to access and navigate through the platform. Help is available through customer support. Cons I wish I had something to say here but my overall experience with condo control has been nothing but Great. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cuz we didn’t have some features that we wanted for the property. Unfortunately the other app was not flexible. Review Source GS Gloria S. Property Management Education Management Used the software for: 2+ years ### "Property Manager " December 1, 2025 5.0 Allows me to track incident reports easily, great customer service support, always accessible when needed. Pros Very simple to use, good to add residents, excellent source of residents data base, easy to make reservations. Cons I have no concerns, the system is really accessible and organized, anything else to be added so far. Review Source AS Adriana S. President Banking Used the software for: 6-12 months ### "Best service " November 28, 2025 5.0 So far so good great assistance when problems arise. User friendly to book amenities and to sell stuff Pros User friendly great menus and options to book amenities like party room theatre room Great employees Timely messages Cons Don’t like the phone messages for notices. Email or text messages are enough. Hard at first to navigate. Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Cost. It was cheaper and more options Plus other buildings Review Source kM karin M. Operations Real Estate Used the software for: 1-2 years ### "Great experience would come back " November 23, 2025 4.0 Great opportunity for networking . Had a good diversity of suppliers . We were looking for enterphones though and there was only one supplier. Liking at the balance of vendors and ensuring there is representation across the different services might be worthwhile in the futures Pros Great speakers , good networking. Good was good . It might have been good to have a light snack in the late afternoon for those who missed lunch Cons There are many property managers that would like to attend the conference however the price is quite expensive especially for a junior associate. And they are the ones who would most benefit from the seminars and meeting the service providers. Perhaps a tiered pricing or vendor subsidization might be an idea. Review Source LM Lewis M. NA Construction Used the software for: 2+ years ### "Excellent platform for owners and board members" December 18, 2025 5.0 Pros The ability to track documents, service requests, tasks, etc. The platform is easy to learn and navigate, and provides a lot of useful features as both a unit owner, and a board member. I also like how our property managers, \[sensitive content hidden\] , set it up for us, so the cost is included in our PM fees making it a worthwhile investment. Cons I sometimes find that I do not receive the appropriate and necessary email updates when board tasks are created/updated. I can mitigate this by simply logging in regularly, but sometimes updates need to be made asap. Review Source SM Shahla M. Property manager Real Estate Used the software for: 1-2 years ### "Property management " November 29, 2025 5.0 Great experience. User friendly, remote access to all residents contact information, amenities booking Pros Easy access to the resident’s database , contact information through cell phone from anywhere in case of emergencies. Cons Bugs and issues slow down the application sometimes but usually will be resolved by next software update through condo control Review Source BV Bob V. President Real Estate Used the software for: 1-2 years ### "Great change using Condo Control!" March 22, 2026 5.0 We have been using CC for a little over a year and it's been a great change from expensive and ineffective management companies Pros Condo Control has helped us with more efficient and cost effective property management of our HOA. We are able to communicate directly and quickly with our owners. Cons We don't like the inability to allow for quarterly dues payments or to have our accounting integrated. Alternatives considered [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) Reason for choosing Condo Control More control, less expensive and ability to manage directly Review Source AB ALLAN B. HOME OWNER SERVICE MANAGER Real Estate Used the software for: 2+ years ### "NO LLEGAN ANUNCIOS A TODOS LOS USUARIOS" March 28, 2025 2.0 BUENO EN GENERAL, HASTA AHORA QUE NO LLEGAN LOS ANUNCIOS QUE ENVIAMOS Y EL SOPORTE TECNICO ES MALO, NO ME AYUDARON A RESOLVER EL PROBLEMA Pros MUY FACIL ENVIAR ANUNCIOS, SE PUEDEN ENVIAR ARCHIVOS PESADOS POR ESTE MEDIO Cons NO LLEGAN LOS ANUNCIOS A TODOS LOS USUARIOS Alternatives considered [Cassandra](https://www.capterra.com/p/10006136/Cassandra/) Reason for choosing Condo Control POR SU FACIL FUNCIONAMIENTO Y PORQUE SE PUEDEN SUBIR ARCHIVOS MUY PESADOS Switched from [Cassandra](https://www.capterra.com/p/10006136/Cassandra/) MUY COSTOSO CONDO CONTROL Y CASANDRA CUENTA CON MAS FUNCIONES Review Source CP Chris P. Property manager Management Consulting Used the software for: 2+ years ### "Great software" November 22, 2025 5.0 Pros The user platform is very easy to follow and find the information that is required. A lot of great functions. Cons I haven’t run into any issues or things that I do not like with the platform. Review Source LL Laureta L. Pm Management Consulting Used the software for: Less than 6 months ### "amazing service helping property managers with" November 28, 2025 4.0 I like Condo control and we are new clients. We changed for a different platform and we’re happy with the service. Pros Accounting, notices, security, and budget distribution. Also, tasks are very helpful. The cc staff are helpful and resolve difficulties and support us whenever is an issue. Cons sometime having problem with that form and the way how it looks now black and white I like better with some colors Switched from [Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) have more option with the Contact control, then the concierge plus Review Source WP Wooju P. Site Administration Non-Profit Organization Management Used the software for: 2+ years ### "Great Condo management platform in Canada!" July 11, 2025 5.0 Well-made flatform that is very user-friendly. Learning how to use the platform is very easy and no need for training as it’s very straight forward. Pros What I liked about Condo Control is the e-voting system. It made incredibly simple, secure and transparent. Cons What I liked least about Condo Control is the occasional downtime during regular working hours. While platform is overall is very useful. Review Source DH Di H. CEO Real Estate Used the software for: 2+ years ### "A must have!" November 28, 2025 5.0 Pros I’m so grateful for a platform that centralizes everything needed to manage a condominium. It anticipates all kinds of issues and provides an interface that’s simple and easy to navigate. Cons It already has everything I need, but it would be even better if it were more interactive with AI—for example, offering predictions of potential issues. Alternatives considered [UpperBee](https://www.capterra.com/p/233699/UpperBee-Manager/) Reason for choosing Condo Control We chose Condo Control because it’s more widely used and offers a broader range of features. Review Source MP Michael P. Board President Executive Office Used the software for: Less than 6 months ### "Easy Peasy" November 20, 2025 5.0 So far to date, and it has only been a month and a half, it has simplified being a board member. It has cut the time for me to engage almost in half. So much easier to find details as well. Pros The learning curve is relatively low. The product is fairly intuitive. All issues related to a service request or task are right at your finger tips and you can even upload supporting documents to help with things. Cons The only thing I would like to see improved is some sort of alert that Service Requests have been updated similar to how tasks are flagged. That would be great Review Source Talk to a Capterra advisor for free and get results within 15 minutes.