# Page 5 | Condo Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Condo Control the right HOA solution for you? Explore 242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143800/Condo-Control/reviews --- Condo Control 4.7 (242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 5 - Reviews of Condo Control ## Showing most helpful reviews Showing 101-125 of 242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BK Bob K. Security Supervisor Security and Investigations Used the software for: 2+ years ### "Easy usage makes life easier to handle" May 20, 2022 5.0 Pros Entering parcels is easy due to the multiple login page, Search for residents is a snap. Residents do not stand idly to receive parcel or parking permits. Cons As a concierge, and leader of a crew of security guards, the program does what it is advertised. Multiple logging of parcels, ease of producing parking permits, setting up new residents and owners in the data base can be done with relative ease. Alternatives considered [Frontdesk Anywhere](https://www.capterra.com/p/84709/Frontdesk-Anywhere/)[BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Reason for choosing Condo Control Ease of use, not cumbersome, does what it says it does. Review Source Kevin W. President Facilities Services Used the software for: 2+ years ### "Great software that helps condos get work done" October 28, 2018 4.0 Really happy with the responsiveness of the support team and their willingness to integrate suggestions into the software. Pros Great way to alert owners and residents quickly Helps to keep owners and resident information in a central location Helps the condo board and manager track service requests Tasks allow the condo board and manager to organize their efforts Cons It would be nice to have integration with other services like our security door system The tasks section is limited in that they have to be assigned to a single person, it would be nice to be able to add others Review Source Response from Condo Control November 20, 2018 Hi Kevin, Thank you for your honest review! we are currently finalizing our security patrol solution which will have more features including patrol checkpoints/touring. It will be released in January. Our task section does enable users to add others to the task, a customer success manager will contact you to elaborate more on this feature. Thank You, Condo Control Central Team LF Larry F. Director Real Estate Used the software for: 2+ years ### "Condo Control Review" July 9, 2021 5.0 As indicated it is a very useful tool to assist with efficient and effective condo management. It has made a significant difference in the way we can stay onto of issues with owners. Pros As a Condo Board member and Treasurer I appreciate the ease with which I can access required information and documentation. We have successfully deployed Service Request features to track all required owner/tenants assistance which becomes an extensive log of what is going on. No more calls to security to fix routine/non-emergency issues. All requests must be logged to that the Board can better manage the response of management. Cons I haven’t yet encountered disappoint in the product. Review Source KA Kelly A. Security supervisor Security and Investigations Used the software for: 2+ years ### "Condo control " February 4, 2024 5.0 It has been a overall easy to use and effective. Pros Ease if access control. Inventory control parking registration. Cons Filling out questionnaires. The inability to edit reports Alternatives considered [FRONTSTEPS](https://www.capterra.com/p/164415/FrontSteps/) Switched from [Aura Quality Management](https://www.capterra.com/p/182063/Aura-Quality-Management/)[Front Desk](https://www.capterra.com/p/209939/Front-Desk/) Company sold¡!!!!!!!!!!!!(!!!!!!!!!;;!;;;;; Review Source VR Verified Reviewer Director/Treasurer Recreational Facilities and Services Used the software for: 6-12 months ### "A basic program." October 27, 2018 3.0 CCC is a big improvement over emails for recordkeeping because it allows access to the entire board and keeps track of outstanding issues. But there aren't good search features so that as time goes on it is more and more difficult to find records of past issues. Also the requirement to post a service request then go back in to add photos is cumbersome - you should be able to attach photos when creating the request. Pros It provides a communication platform for multiple categories of users to connect and access information. It is generally offered to client buildings free by property management and security companies. Cons The library function is very limited re size of documents permitted and the organization of documents. The reporting functions are awkward making it difficult to search for or organize issues that were the subject of complaints or incident reports. The summary reports don't show key information so the detailed reports need to be reviewed. Review Source Response from Condo Control November 20, 2018 Hi there, We truly appreciate your feedback! I wanted to let you know we heard your feedback and we implement changes in our new reporting system that addresses all those issues. Please contact your account manager at (888) 762-6636 so they could assist you further. Thank You, Condo Control Central Team AC Anna C. Condominium Manager Non-Profit Organization Management Used the software for: 2+ years ### "Reasons for recomendations" October 25, 2018 5.0 Excellent system, service from the staff, and reasonable rates. Pros Condominium management offices need to move forward on electronic access of information on residents, such as phone #'s, vehicle info, # of electronic fobs/card access, lease agreements, vacation info when resident is away on vacation etc. Resolved the need to communicate with 2000 residents in a condominium community, by being able to post notices, on upcoming events and more. Our security desk to have access on information of all residents. Very easy to learn, even for non computer users Our residents find it very useful to book amenities on line and then come and pay The ease of being able to pass on contractor events with security staff, being able to read reports written, without having to print. The ability to use the PO system appears to be very useful, it is too bad I am not obtaining authority to use. I did experience the Proxy service and was very glad that was available. What a time saver. I look forward to using more services that CCC may be able to offer in the near future. Cons Requests and changes must wait for one month. Review Source Response from Condo Control November 20, 2018 Hi Anna. Thank you for your response! We aim to make all changes and updates the same day they were requested, but making system changes may take a little longer. We apologize for any inconvenience and your customer success manager will be contacting you to see how we could rectify this issue. Thank You, Condo Control Central Team NS Nick S. Property Manager Real Estate Used the software for: 1-2 years ### "Condo Control Review. " October 5, 2023 5.0 Pros Its ease to find information if submitted. Cons how it is sometimes had to find info if you didn't upload it. Review Source CS Carly S. Accounts Receivable Accounting Used the software for: 2+ years ### "Amazing " August 24, 2023 5.0 Recently have had issues with Condo Manager and sync'ing with Condo Control. \[sensitive content hidden\] from the support team has been amazing and has been great at getting back to me every time I've emailed him. Honestly I would have been in the dark if not for \[sensitive content hidden\] , Condo Manager have been horrible and even though it is their product that we have been having issues with, it has been Condo Control who has kept me up to date and has gone above and beyond to help me fix it.Also shout out of \[sensitive content hidden\] again, she's an amazing rep and I'm so glad we have her! Pros Really easy customer support. It's great that we have a rep \[sensitive content hidden\] that helps us and any time we have to be sent to the support team they are great at getting back to us. Cons Nothing it is the best Condo portal I have used Review Source SW Shelby W. Property Manager Non-Profit Organization Management Used the software for: 2+ years ### "Condo Manager Experience" November 19, 2023 5.0 We use this daily for 3 of my condominium corporations. It has had mixed reviews from owners however, from a managers perspective it is great Pros Love that everything is in 1 database. Keeps owners informed, lots of ways to communicate activities, events, scheduled maintenance Cons Not always user friendly for those who do not use computers frequently. Setup and launching was stressful Review Source PH Polly H. Property Management Management Consulting Used the software for: 2+ years ### "Great Condo Platform" October 10, 2023 5.0 Overall, very good as I work with other platforms and this one is by far my favorite to work with. Pros I love how user friendly it is for both the admin and the residents. Cons There are a few times that the platform goes down for maintenance which can be frustrating. Review Source SB Seyan B. Executive Concierge Hospitality Used the software for: 2+ years ### "A leader in condo management software " March 27, 2024 4.0 Overall Condo Control is my recommend go to program for condo / concierge use. It can also be tailored to your site specific needs. Pros Easy to use with frequent feature updates and speedy customer support Cons Updates that can last longer then 15minutes during high traffic hours. Reason for choosing Condo Control Cost, convince and usability compared to similar products Review Source ML Michel L. Director of Client Services Security and Investigations Used the software for: 2+ years ### "The best way to run your condo!" June 12, 2021 5.0 Excellent implementation team, amazing support structure, friendly staff Pros Condo Control Central is exceptionally user-friendly. It is easy for new clients, security staff, and residents to quickly learn and use. Out of all the condo management software options out there, CCC is the sleekest by far. It has the best mix of customization options while keeping things as simple as possible for building staff. Cons There are occasionally a few bugs/issues when running certain reports. Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/)[Concierge Plus](https://www.capterra.com/p/150001/Concierge-Plus/) Review Source GL Grace L. Condominium Manager Non-Profit Organization Management Used the software for: 2+ years ### "Long-term User " October 6, 2023 5.0 Pros Budget mailing, able to update future resident information. Cons Discussion Forum: should allow admin to see the full name of the resident in the discussion forum while residents only can see the initials. Review Source SR Stephen R. General Manager Hospitality Used the software for: 2+ years ### "Park Square Condominiums Condo Control Central Review" October 6, 2023 4.0 It's been a delight to use and share CCC Pros The ability to maintain association records and communicate to owners/occupants Cons Needs more features like photos in the phone book Reason for choosing Condo Control Not applicable Review Source GS Gowri S. General Manager Real Estate Used the software for: 2+ years ### "Easy to Use Condo Management Software" October 7, 2019 5.0 I have been using Condo Control Central for the last 3 years to assist in managing my condominium corporations. I love the way I can easily send announcements to everyone associated with the condominium from owners to tenants to staff on building related issues quickly and easily. CCC team listens well to feedback and implements product upgrade requests much mnore quickly than other software in the market. Pros The software is easy to use and can be learned very quickly. The interface is clean and self explanatory. Cons The maintenance that takes place at 9:00 p.m. in the night. If this can be pushed back to later in the night or early hours like 5:00 a.m., it would be perfect. Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/)[Shiftsuite](https://www.capterra.com/p/147392/Shiftsuite/)[Condo Communities](https://www.capterra.com/p/151133/Condo-Communities/) Reason for choosing Condo Control The functionality of CCC is the best out there in the market compared to other products. We also wished to support our local businesses and get the best value for our dollars. Review Source SK Stuart K. Security Guard Security and Investigations Used the software for: 2+ years ### "Reliable workhorse" June 15, 2022 4.0 I've been using Condo Control for over 4 years, and it is a reliable and robust piece of software. Pros The software does what it claims, without too many surprises. Overall reliable. Cons Interface can get confused when the user does something unexpected - eg: if you scroll down too soon when making a staff log, the software gets into a state where you can't scroll back up to close the window and you need to duplicate the window and close the original to continue. Review Source EH Erlind H. Property Manager Management Consulting Used the software for: 2+ years ### "Condo Control for my building" October 6, 2023 5.0 Entering all resident's info and retrieving this info quickly. Being able to have all amenities booked online. Pros It is easy to use and has many features that help on day to day. Cons Online payment has to be done with a 3rd party and has an extra fee. Alternatives considered [BuildingLink](https://www.capterra.com/p/114529/BuildingLink/) Review Source HG Halit G. Property manager Consumer Services Used the software for: 2+ years ### "Condo control best app" December 8, 2023 5.0 Very good experience I would not change it for other options. Pros The most I like on condo control is the option of budget mailing out. Cons Nothing on the app that I don’t like. It works very well. Reason for choosing Condo Control Easy of use option of budget mailing and cost. Review Source SK Sachin K. Concierge Security and Investigations Used the software for: 1-2 years ### "Get condo control otherwise you will be tensed. " April 28, 2022 5.0 Great and would like to recommend this service to ither property management as well where I am working. Pros Ease of using all features on your finger tips. Cons I would say adding feature of logging multiple parcels with condo control mobile application is still missing. Right now we have to scan each parcel separately but in desktop version there's a option which allows us to enter multiple units simultaneously order to log in the received parcels for tenants. Review Source JJ John J. Board member Real Estate Used the software for: 2+ years ### "Completely rebuilt our HOA owners database with this software. Invaluable!" October 18, 2023 5.0 Pros The phone book, service request tracking and announcement module are the most important features to us. Cons The voting module was only ok. And it is fairly expensive to set up. Also, the Quickbooks Online tie in seems problematic. Syncing our QBO records to CC doesn't always go smoothly. We wish there was a dedicated accounting package for HOAs that we could purchase, and do away with QBO. Review Source JG Julia G. Assistant Property manager Public Relations and Communications Used the software for: 2+ years ### "Condo Control Central Facilities " June 16, 2021 5.0 Previously I had requested to add a feature to add a template option for the announcement. Over two months ago, this idea has been implemented, which gave us an opportunity to download pictures and make our notices more colorful. Pros The most that I like in CCC Portal there are so many facilities options to create: announcements, events, service requests, tasks, amenity booking, etc. Options announcements help us to save tons of time by easily picking up notice templates. Cons I would like to add a chat option between Concierge and Management Office. Additional to this, would be perfect if CCC provides a template of the back charge letter and the opportunity to save letters under the unit file. Review Source MT Michelle T. Communications Assistant Public Relations and Communications Used the software for: 6-12 months ### "Review" October 6, 2023 5.0 Nearly all positive, it's easy to get used to and very robust, offering so much to a property manager. Pros I appreciate that Condo Control presents and functions in many areas that will benefit our community, whether it is the ability to purchase necessary items, make payments, find important local information, etc. Cons I do wish the features could be more custom to the company utilizing Condo Control. I would love a page that can provide new information made available to users but not necessarily worth of a full announcement. Review Source JR Jason R. Condominium Manager Non-Profit Organization Management Used the software for: 6-12 months ### "My best and most used application." April 18, 2023 5.0 Pros The organized data base that makes it quick and easy to find what i am looking for. Cons I don't know how to use all the bells and whistles. I look forward to learning more about it. Reason for choosing Condo Control It was loaded on my computer when I arrived. Review Source CB Christina B. Property Management Consulting Used the software for: 2+ years ### "Amazing Portal" October 6, 2023 5.0 it has been well received by residents and is easy to use. Pros I love the real time updates to residents. Cons Using the app is not as good as being on a desk top. Review Source BA Babak A. Property Management Management Consulting Used the software for: 2+ years ### "Satisfied with a great product" December 16, 2023 5.0 It has been a very big support for a better quality of performance. Pros Efficiency, user friendly, complete ane accessible from every whete Cons Not much to think of. The experience has been great. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.