# Bindo POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bindo POS the right Point of Sale solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143814/Bindo-POS/reviews --- Bindo POS 3.8 (146) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bindo POS Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews MZ Matthew Z Bar ManagerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “Luckily they updated the software to save open tabs but before that was implemented we would lose 15-30 tabs every time Bindo crashed.“ September 15, 2020 MZ Matthew Z Bar ManagerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “Recently, at least once a day the software crashes while processing a credit card and it charges the card but reports in the POS app as unpaid.“ September 15, 2020 MZ Matthew Z Bar ManagerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “On top of that, the question mark button that leads to customer service has said "Something went wrong" for 5 months now.“ September 15, 2020 MZ Matthew Z Bar ManagerFood & Beverages, 2 - 10 employeesUsed the software for: More than 2 years. “Unfortunately we have so much switching inventory that it would be impossible to make an easy switch to another POS system.“ September 15, 2020 ## Showing most helpful reviews Showing 1-25 of 146 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Johnathan F. Small Business Managment Used the software for: 2+ years ### "It's a love hate relationship, but for the most it's a good POS" May 3, 2018 3.0 Pros Our inventory management, product creation, category, allowing to input specifics. I love the loyalty reward program available. Helps us build a better connection with the customer as to what they like, prefer, may want. Cons Okay, I'll try not to be too harsh but I want to be specific. The glitching, software update or any updates not to be reserved for Friday's and Saturday when it's busy. Customer want to view the items they purchased, but not with the cost price... would really appreciate is we can select by dates see the items and have no other specific information, many times customer feel the need to see all the items but this way it will show cost price the only way is selecting transaction per transaction which you may understand becames tedious. Transaction with Swipping EMV and manual imput, can really pinpoint what's the incongruency but each of our iPads 3 run differently some don't swipe other just EMV so far we just deal with it but it's annoying, last mindful thing... the printer for over a year we were promised all iPads can print receipts after installing a new 300 printer and new modem,,. Yet still only one iPad has the availability to print... anyway overall we appreciate Bindo and thank you for taking the time to ask us our opinion. Review Source VR Verified Reviewer Manager of Operations Apparel & Fashion Used the software for: 2+ years ### "Great System with some Bad Updates with No Time Frame to be Resolved" May 3, 2018 5.0 Pros The layout for processing sales and invoices is great and easy. We do not have a very tech-savvy staff and they were able to quickly learn the software, even with its various updates and changes. The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory. I love the ability to affiliate specific customers to inventory items so we can track trends. The integration with Mail chimp is awesome as we are able to send mass emails to our customers to let them know about various events in the store. The matrix feature for the inventory is great as well. I love the all of the reports and the inventory management. The customer service team is very efficient if there is an issue and are always friendly and readily available. Cons I researched several POS systems before we chose Bindo, I thought Bindo had all of the features we needed for our small business and more. After several years of using Bindo a couple of updates were launched some were great and others were not beneficial to us. The updates often times took away features that we had liked. When I had called to investigate if this was something that was going to be corrected, there was never a time frame for when it was going to get resolved. The customer service team is always very helpful, nice and assured me that the developers were working on it. I know that no system will be perfect for everyone and with technology there are always issues but certain features just got worse and the software has gotten harder for my sales staff to use. My sales staff are not the most tech-savvy and prior to the updates they were excited and embraced the software and after a couple of bad updates they are not eager to use it. I am getting a lot of complaints by them about certain issues that I have to keep assuring them that the developers are working on. Simple features like the ability to print a quote on the receipt printer or changing the associate on a sale after it is paid or showing the balance owed by the customer on a partially paid invoice are not possible. Our lease is ending in November and I am sad to say that we will probably be leaving the Bindo Family. I still love Bindo and hope that some things change before we need to make a decision. Review Source MZ Matthew Z. Bar Manager Food & Beverages Used the software for: 2+ years ### "Do not get in business with Bindo" September 15, 2020 2.0 It's Bad. I would not recommend getting into business with this company, especially not after covid. Unfortunately we have so much switching inventory that it would be impossible to make an easy switch to another POS system. Honestly if I could switch easily, I would. The customer service through Covid has been SO BAD. I have called 5 times in the last 3 weeks with various issues and have not had a single response. Their service button on the app has not worked since COVID started. Even before COVID, the customer service was really, really bad. Pros Bindo, when it works is very easy to use. They have really improved the interface and any prominent issue probably has a work-around. Cons Where to start? Bindo's customer service is quite possibly the worst I have ever experienced in the tech industry. Since Covid started they have not answered their customer service line when I called. Not a single time. I have constant issues is different aspects of the app and they are not willing to even contact me back. On top of that, the question mark button that leads to customer service has said "Something went wrong" for 5 months now. I have gotten responses from their team like "You are not a big enough account for us to help" or when asking about bad reviews: "Haters gonna Hate" We have used Bindo for over 5 years and it has kept terrible track of our inventory. The quantities are all over the place, things that were sold 4 years ago show up as in stock, things that came in this week are listed as negative numbers. There is a big issue with credit card processing. Recently, at least once a day the software crashes while processing a credit card and it charges the card but reports in the POS app as unpaid. I also have tons of issues where transactions come up as partial payments for no reason at all. We have experienced the app crashing from so many little things. Whether its deleting a number when manually entering a credit card, charging our menu setup, just swiping a card, Bindo crashes all the time. Luckily they updated the software to save open tabs but before that was implemented we would lose 15-30 tabs every time Bindo crashed. Review Source Brian W. Marketing Manager Retail Used the software for: 1-2 years ### "Very Good Low Cost Option" March 26, 2019 4.0 For what we were doing, yes there were some limitations, but it enables us to run our store. Once you figure out what it can and can't do, you can run your store without any problems. We had a store front already set up on WooCommerce and Bindo enabled us to open our physical store front. If you were doing this backward thank how we did it, Bindo has even more integrations to help you run that. I am very pleased with the way it works. I do wish that you would be able to do everything from the PC or the app side for everything, but again once you figure that out you are great to go! Pros I was mostly impressed with their customer service. Being a smaller operation, I was always able to hear from a couple of the individuals working there. If I have a question, I always hear back from them quickly. Running the POS is very easy after it is set up. Took it to a few shows that we did and had no problems at all! Cons I think the biggest issues relate to syncing with WooCommerce. Sometimes it wouldn't import the item correctly or if there were variations on an item it wouldn't handle it correctly. You could just call the support and they'd fix most things. I would also have some random products multiply themselves in the inventory if one of them sold. I would just delete those and verify the inventory quantity. Review Source VR Verified Reviewer Retail Sales Associate Used the software for: 6-12 months ### "Decent software but still needs work" May 3, 2018 4.0 As a user there are no direct benefits for me but it does make sales easier especially when we are busy and I am trying to get people paid up and out the door as quickly as possible. Pros I like the look and layout of the menu screens and the settings menu. It's easy to understand and easy to use. Cons The app crashes more than I would have thought it would. Also there is some difficulty with merging sales data if an item is accidentally entered into the system twice. Review Source TT Theresa T. Owner Restaurants Used the software for: 2+ years ### "The WORST POS system ever existed" April 24, 2019 1.0 This app has made my life miserable. I do not get a break because my employees are constantly calling me about issue with bindo. Pros the look - modern look, first look you will think it's easy to use and is user friendly Cons This software will be your worst nightmare for any restaurant. It continues to freeze, unaccruate data, tickets will not print to the kitchen or print MULTIPLE times which results in wasted food. When you are slightly busy, the application freezes. My team constantly would have to go back to customers to ask what they ordered. There is no real support. This application is complete garbage and anyone who rate it hire than a ONE star is a scammer just like this app. I have been using this app for 2 years only because I signed a contract and is bind. Being a small business owner it isn't always necessarily easy to pay for two applications. When I first opened they guarantee a bunch of items that they would send me because there were no support and as soon as I open my restaurant there were tickets flowing into the kitchen wasting our products. We lost so many sales because of upset customer because they are unable to pay their bill. I would either have to comp their meal or they would just leave because of Bindo's application. When I email BIndo regarding my problems, there is no real resolution. They'll ask to update their app, once we do so, we run into 10 other problems. I feel really bad for my employees. One server who's been serving for 10 years said she has never been so stressed working as a server until she arrived at my restaurant using Bindo. PLEASE BE AWARE - DO NOT SIGN UP FOR BINDO! Review Source VR Verified Reviewer Assistant Sales Manager Used the software for: 6-12 months ### "it's been a learning process, but they've been great with adding features and fixing issues." May 3, 2018 4.0 moving all of our systems to an iPad. better for when the store is busy and we need multiple users signed in. Pros the customer support for any issues is great. if there is an idea that we have, they are great at making it happen. Cons certain things take a work around making the overall process take longer than it should. it seems like in the long run we will work those things out. Review Source Jayne F. Manager Government Administration Used the software for: 6-12 months ### "Customer service is always helpful, easy to navigate and many functions are very useful." May 17, 2018 4.0 Pros I like the invoice/quote feature the best. We often set up bills for local agencys-emailing the quote/invoice is very helpful. Cons The invoice feature. Sometimes its difficult to edit pricing, fulfillment, and quote conversion. In addition to not being able to read the quote/invoice in email because the text is too small. Review Source JH Jonathan H. Marketing Director Used the software for: 6-12 months ### "Somewhat large learning curve but once you get it, it is worth it" April 26, 2018 4.0 Streamlined POS for easy training and use Pros Easily useable, and stream lines very well. Using the tabs to create quick menus and being able to move between them very quickly and setting up pictures for training. Cons Large Learning curve, Just knowing how to use everything, but the customer service is great at getting back to you quickly Review Source Mary W. LMT ... IT WORKS REP Food & Beverages Used the software for: Less than 6 months ### "Bindo" September 10, 2018 3.0 Pros The system is fast . Very fast. It does not seem to to picky and the software is easy to use . Very self explanatory. Cons Freezing and double scans happen about 2 or 3 times a month Review Source MS Mira S. Owner Apparel & Fashion Used the software for: 1-2 years ### "Awful pos provider" August 8, 2017 1.0 Been with bindo for two years and will be leaving. Prices are ridiculous compared to industry average. Will bump up your price drastically afterwards. Pros Ease of use when system is not down. Not much positive remarks about this company. They will make many promises but fail to deliver. Cons Customer service is awful! Very arrogant and they do not care. Constant updates that mess up the system for days. I have had to close the store because system did not work. One of the updates included gift card reprogramming. As a result all outstanding gift cards became invalid. So many other problems. Review Source WC Will C. Owner Used the software for: 2+ years ### "Every pos has it's own pros and cons but bindo seems to be pretty good for a retail liquor store. " May 3, 2018 4.0 Pros Has most of the alcohol-related stuff already saved and the majority of the sku's You type in will have a picture and description and size of the product. Saves a lot of time when setting up a new liquor store. Cons Sometimes if a person previously saved a item sku then you have to ask to overwrite their description or name but lately they have upgraded so we can overwrite the name. Review Source CM Christopher M. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Bindo Retail POS" January 25, 2017 4.0 I like Bindo and most of its features. I do however have some issues with Bindo. One of our biggest issues is printer connectivity, especially the blue tooth printer. I believe the blue tooth version has been discontinued. Another issue that I've noticed is that it takes a long time for software updates. The current problem that is taking a long time to update is the iPhone app. It doesn't work properly and hasn't been fixed for about a year. You cannot pull a report on the phone app or anything accept view current gross sales. I have called in with issues that need to be resolved on the retail POS and some most of our concerns have never been resolved. It appears that the DEV team doesn't consider individual case by case problems serious. They only make changes they see fit for the masses and they don't fix issues for each store. Pros Ease of use. Cons DEV team/company does not seem to have any sense of urgency to make software logic changes to meet the needs of its customers. They need to add some serious retail experience to their DEV team that really understands how retail works so that their logic is written more flexible. Especially on the permissions side of the software. Review Source RG Robert G. Food and Beverage Director Used the software for: 1-2 years ### "Bindo has made our food and drink services so much easier and more convenient. " April 26, 2018 4.0 The benefits I get from this software is the ability to use it on many different devices as well as having the ease of updating my products and prices whenever I want. Pros What I like most about Bindo the ability to update my products easily and to be able to use Bindo on many different devices at once. Cons What I like least about Bindo is the connection between the Master Terminal and the other terminals. Sometimes the other terminals get disconnected from the Master and it takes a little while to connect back. Review Source BE Bree E. Snow manager Sporting Goods Used the software for: 2+ years ### "Bindo POS review" September 10, 2018 4.0 Bindo is very easy to use and talks between our in store and online network. Pros Easy to use and train other employees. Makes it easy for us to use with our online store. Cons It has alot of hick ups. Between printers not connecting even though they say connected to the system crashing Review Source MS Mitchell S. Owner Retail Used the software for: 2+ years ### "Bindo Review" February 16, 2017 3.0 Mostly a good fit for our business. although it could use some enhancements to its user interface and reporting. Pros data collection and retrieval, gift cards, credits... Cons Slow at times and poor user interface, cannot run yearly vendor sales reports... Review Source RP Raj P. Manager Wine and Spirits Used the software for: Less than 6 months ### "Watch Out any Sales Reps from this Company." July 31, 2015 1.0 Pros From experience. NOTHING.. It may be a great fit for fast food restaurant and clothing industry.. Cons It says it can be used for a liquor & wine store and couple of users has a positive review @ this POS but it CAN NOT be used for a liquor & wine store presently....some reasons.. > It does not have a (-) department that can be used for Lotto paid out transactions. > Matrix feature is too much complicated and CAN NOT be used for a single UPC as it is possible in Microsoft RMS. > No Customer facing display. So customer don't know what is happening during a x'saction. > Customer support.. 0 out of 10. Review Source Response from Bindo Labs October 19, 2015 Thank you for the feedback. We are sorry to hear that you are not completely satisfied with your experience with Bindo. After reviewing further it appears that we did not work closely enough with you during the sales process to make sure that Bindo meets all of your needs. We always ask lots of questions to potential customers during the sales process to understand needs and make sure that Bindo is a good fit. It sounds like there was a failure in communication here and we apologize for that. Please note that we do in fact offer a customer facing display, and we offer an inventory matrix feature. Our customer support staff works hard to ensure that you are satisfied with your experience with Bindo and you may reach out to them at any time to learn more about utilizing all of the features of Bindo. BW Benjamin W. Retail Manager Retail Used the software for: 1-2 years ### "Bindo works pretty well and would be fantastic for small business. Camp is not what it was made for" April 26, 2018 3.0 This software communicates with our inventory in Salesforce, which our old POS did not do. It saves us tons of time updating two separate inventories. Pros I love the customization that can be added to products. Also, it is super easy to use and sell from. Products can be added on the fly. They're working on a phone app. Overall it's been pretty good for what we're doing, but could be better. Camp is not what it was made for and we really need a custom built POS, but Bindo is great for the price and what it was created for. Cons The updates reset a lot of settings. I wish it would keep my preferred settings when an update comes out. Review Source AW Amanda W. Owner Retail Used the software for: 2+ years ### "Worst purchase I have made in the last 10 years" April 26, 2018 1.0 0 Pros Not really anything good to say. From the beginning, the software did not communicate with the cash drawer and the register tape. I had to pay for anew Register tape and still doesn't work. Also, no one will walk me through the details enough for me to use this. Cons Customer service is terrible. The hardware is ok but the software didn't jive with it. Really bad experience would not recommend Review Source zkS zubair khan S. student Wireless Used the software for: 6-12 months ### "so much easy to use this software" November 14, 2018 5.0 Pros the software of bindo is very beneficial and effective in the working and can easy the work of the everyone and effective. the time of response is very high Cons the mostly feature of that is helpful for everyone but some of the feature in this software which every user does not understand. Review Source SM Stacey M. Assistant Manager Food & Beverages Used the software for: 6-12 months ### "Good yet a mess" May 3, 2018 3.0 Benefits I was able to make an rewards program. Pros Very easy to learn. I love the fact that we can set up a Rewards program as well. That is all I can say about software. Cons Bindo frequently freeze up also when ringing and finalizing a cell at times it kicks the sellout you will have to rering. Review Source CM Casey M. Assistant Manager Retail Used the software for: 1-2 years ### "Bindo POS Review" September 18, 2018 4.0 Pros It is very intuitive and ease of use is excellent. Cons There are some over complications with certain subroutines. Review Source aP adam P. Owner Retail Used the software for: Less than 6 months ### "Awesome product" January 25, 2017 5.0 I like everything about Bindo, but i wish i could make small changes to the inventory from my computer without downloading inventory, making the changes, then uploading it Pros Love that you guys actually finished the Woocommerce integration. Love the reporting. Servers always seem to be up, only issues encountered were from my internet provider. Cons Limited usage with computer, seems like everything needs to be done on the iPad Review Source DL Dana L. Clerk Apparel & Fashion Used the software for: 6-12 months ### "What I think. " September 13, 2018 4.0 I am very pleased. The extra steps don’t bother me. Pros Bindo is the easiest POS system for retail I’ve ever used. Customer service is great. Cons The fact that if you click out of certain tabs it does not save your place. Review Source TN Travon N. Assistant Manager Apparel & Fashion Used the software for: Less than 6 months ### "Great & Easy To Use!" November 15, 2016 4.0 I've been in a family owned business for years and we have always had our troubles getting our store into the new age! But with Bindo that transition was easy! It's not just their great customer support helping put everything in to perspective step by step. It is also the simplicity and sleek look that the bindo software and hardware has given our store. Trust that with Bindo and an open mind you too can enjoy the progress we at Sports In Effect INC enjoy! Pros \- Available for a trial run - Customer Support - Sleek Look - Easy to use software - Integration With InStore & Online - Multi Store Integration Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.