# Page 2 | Bindo POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bindo POS the right Point of Sale solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143814/Bindo-POS/reviews --- Bindo POS 3.8 (146) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bindo POS ## Showing most helpful reviews Showing 26-50 of 146 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Travis K. Manager Farming Used the software for: 6-12 months ### "Too many glitches" January 18, 2019 2.0 The overall experience with this software is very disappointing. On paper it looks to have everything we needed in a Pos system. The problem was that most of the functionality that the software claims to have does not function reliably. I have seen the reviews from years ago where customers felt like beta testers and our experience with the program is the same. When a Pos can't consistently show the correct quantities of a sale on a receipt or invoice, then we have a problem. I documented a half of a page worth of problems before I finally gave up. There are just to many to keep track of and I've got a business to run, not troubleshoot our PoS. I will say that the companies support group is usually very timely in their responses. However the vast majority of the issues with this software is not something they can fix. It is up to the development team. To be sure, my company deals with decimal quantities. All of our products are priced per pound. I do not know if it would work any better if the inventory was whole numbers only. But still, I was told the system could handle what we wanted and in the end, it could not. Pros Bindo integrates payments through the Pos in house. So there is no need to have a separate processor except american express. The software itself is not difficult to learn. Cons The following apply to decimal quantity inventory. -Email receipts do not show the correct quantities on pos sales or invoices. They are rounded up or down sporadically. Sometimes its correct sometimes it's not. -Orders held for longer than 2 hours may be deleted in the system. -The Pos receipt screen sometimes shows a wrong payment amount that was paid. Not great when a customer sees an amount double what they had expected. Then I have to pull the order back up to show the customer the actual amount that was charged to a credit card. -Embedded barcodes can only be scanned from menu screen. They will not work with the library, item code or invoice screens -Invoices with decimal quantities can only be completely fullfilled in the iOS app. But the payment can only be fully processed in the web browser back office. If not done this way both will only be partially completed -Changing invoice prices will show the invoice to be a total of Zero in the invoice list. -If a purchase order payment status is left as N/A when it is saved, all of the items will be deleted Review Source CW Clara W. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Choose Any POS but Bindo" May 8, 2015 1.0 Pros There is nothing to recommend about this product or this vendor. Cons We used bindo POS for about 10 months. Initially, the program was stable and seemed to offer quite a lot of back-end features (the reports seemed relatively robust). As time went on, we began to experience more and more instability. The entire system would stop working for hours at a time, which meant that we could not process any transactions whatsoever. Our cash counts in bindo would be completely erratic and would often start us over at $0 a few times throughout the course of a business day. Often times, transactions would simply stall and would never be completed so we would have to cancel the transaction and begin again as customers waited. Bindo also incorrectly set-up our accounts so for months at a time, we were not receiving any deposits from AmEx transactions (this happened twice). Bindo's customer service and tech support was awful in dealing with these issues. At one point, they asked if the cash count was actually necessary to us. There were so many other issues. Perhaps the worst aspect to them is the duplicitous way in which they set-up accounts. I was told repeatedly by the salesman what the system would cost for 2 registers. I purchased equipment and signed an agreement. When bindo's extensive problems really began to adversely affect my business, I discovered that I was actually in a lease agreement with a company for the equipment that I had already purchased and that I was being held to it for the remainder of the contract term. So, I've switched to another company that is actually reliable and I will have to potentially continue to pay for equipment that I've already purchased and for software from bindo that I know longer use. Review Source Response from Bindo Labs June 2, 2015 A number of the problems you experienced were related to network issues in your store. We wish that we had been more proactive to address those issues, and we apologize for failing to do so. We have since revised our merchant onboarding process to ensure that our merchants have a stable internet connection before getting started with Bindo. Since putting the new process in place, no merchants have experienced the issues described in your review. If you would like to give us another try, we would love to have you back as a customer at any time. CF Chuck F. Owner Retail Used the software for: 2+ years ### "Pretty good but still a work in process with both good and bad points. " April 26, 2018 3.0 Ability to track inventory while using the POS system. Relatively easy to use POS system. Didn't require a full computer system purchase to run in our two stores. Pros Easy to use for most sales transactions. Can do many other things that are important to us - gift cards, customer accounts, suspended sales, quotes. Most of the reports that we use can be imported into an Excel spreadsheet where we can do most of the analysis that we need to assess our sales transactions. Cons Several primary generated reports treat sales on discounted merchandise as if there were no discount applied. Discounts are listed separately and have to be manually calculated or estimated - totally at odds with accepted accounting principles as well as Federal, state, county, and city tax rules. We have to rely on receiving a monthly generated report specially delivered to us at the end of each month. Additionally, the numbers do not always agree from one report to another and we often cannot figure out where the discrepancy comes from. In the 27 months we have been using it, our monthly bookkeeping reports has only balanced twice. With our old system, being out of balance twice in two+ years would have been remarkable. Also, we have continually struggled with label printing issues regularly (though this may be more a hardware than software issue with the Bindo supplied machines.) Review Source BB Betty B. co-owner/manager Used the software for: 2+ years ### "Mostly positive but have had a few issues." April 30, 2018 4.0 Pros When we need help the people are friendly and try to help us with our issues. It has been more stable lately. Cons It does not have a few features that we need ie we sell lottery tickets and need to be able to do payouts that show up as a negative in the daily sales summary report. Also they have been promising us a new emv card reader that complies with the chip cards for 3 years and we still do not have one. Also when they have internal errors we can't process credit and debit cards. When they update they do no inform us before or explain the updates very well when we notice them. Sometimes it is hard to get help when we have an issue. We are at the end of our contract and now we are having some hardware issues. The handheld scanners will not hold a charge and have to be hooked up to the cable at all times. We cannot charge with the scanners in the cradles anymore. One of the cables had to be replaced. Bindo seems to cater restaurants more than retail stores. I do not like the new menu set up. It was much easier to add pictures of products and update the product on each page when we could just hold our finger on the product and change or delete it. For us it is not very user friendly anymore. Review Source LG Lizze G. Manager Used the software for: 2+ years ### "in general, it is easy to use and works for the most part. " April 30, 2018 3.0 Pros Inventory management and being able to access information. We can store our clients information in the system, put credit cards on file for ease of shopping. Being able to look up products and have all the information needed at a glance is helpful. Cons Multiple payment situations are a nightmare. You often have to figure Utility what payment type to put in first (order of operations situation) for the split tender to work. It's extrmemly time consuming and the customers feel like it's their fault when we can't proccess their preferred payment. We don't want our customers thinking their card is being declined when it's not or feel like they are unable to use, sometimes multiple, gift cards, store credits, etc. there are also glitches that don't get resolved in a timely fashion. I can not use the trigger point feature to generate reorders. Instead of adding only the items set with a trigger point, the system puts EVERYTHING from the company into a purchase order. This has been reported and unresolved. Review Source NG Nickalaus G. Accounting Food & Beverages Used the software for: Less than 6 months ### "Decent return on investment " September 10, 2018 4.0 I am satisfied. Good value for the cost and features. They do a good job with request and features. If your a smaller location or quick serve you will be fine. Pros It has more customization that other products I looked at, and I anticipate they will continue to develop the product. They do have the ability to manage 90% of the features from a remote location through their web interface which I liked. It does sync with QBO which is huge. Down to the invoice level I am told. Still have not completed that integration just yet. Able to use it in offline mode. Universal on hardware for the most part. They have a live demo.!!! Cons The payment integration is not as integrated as you would like to see. They can pass over totals to a third party card reader, but it is not fully integrated. Not a big deal and it works fine. But just something to note. I do think that there support is lacking in staff. They are still a growing company from my perspective and hopefully that will change in the future. I can say items are resolved. I like things to be done quicker but I have higher expectations. I am also not as satisfied with the reports. There are several out there but there should be a Z Report at minimal. Review Source RL Randy L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### " Exceptional customer service. " September 28, 2017 5.0 I would recommend been due to any business owner who is looking for a point-of-sale system. It is easy enough to use that any of your employees can learn it quickly. Pros The thing I like most about Bindu is the customer service. They are very quick to get back to you, and resolve any issue promptly and accurately. The software contains all of the aspects of running a business, including a time clock, and most importantly very good inventory control program. Cons When I first started up with Bindo, they had not experienced working with a drugstore, healthcare company before. Therefore I had to load much of the inventory myself in the beginning. They did however ramp up very quickly and were able to help me in this aspect of the business rapidly. Review Source JK Joseph K. Welcome Center Coordinator Environmental Services Used the software for: 2+ years ### "Terrible for what we used it for" August 16, 2019 3.0 I hate using this system and have only hated it more as time has gone by Pros For simply tracking the number of people that came through our admission side, this system worked fine Cons Too many cons to list: 1) Terrible Customer service- can take days or weeks for them to respond to inquiries 2) System was a mess to use and would have so many problems operating in many different ways 3) Random updates with huge changes to functionality that were unexplained beforehand Review Source DF Daniela F. Manager Used the software for: 2+ years ### "The idea of Bindo is good, but the support isn't there for when things go wrong." April 26, 2018 3.0 Pros Modern software and user interface. The ability to create loyalty programs is great. The ability to track users and integrate with other software. Cons Development changes a lot of features without really listening to customer feedback. They should improve functionality based on customer reviews. The software doesn't really support over a certain number of products, yet the contract was signed, anyway, without a warning from the Bindo team. Review Source PS Pieter S. Creative + Tech Solutions Used the software for: 2+ years ### "Our company has been using Bindo for a few years now and it has been a great tool." April 30, 2018 4.0 Easy to build/set up store, ui/ux is great, easy to pick up and cross train, system is well organized, fantastic customer support. Pros Ability to place images to the register hot keys, flexible system to make price adjustments on the fly, great connectivity to other hardware elements (print tags, CC reader, scanner), matrix creation ui/ux, reporting tools are also helpful. Cons Initially, split payment was tricky, but once a work flow for that is created it's not bad at all. When creating a matrix of colors/size sometimes the images need individual reassignments or uploading for proper display to specific child products. Review Source CN Cedric N. Assistant manager Used the software for: 2+ years ### "Software excellent for business easy to train employees and great functionality." April 30, 2018 5.0 Pros Compatibility with iOS and how easy it is to use for new employees. Our job has employees that are not that tech savvy and this software helps them and eliminate mistakes that were used on our previous software. It's easy to make changes on the fly like adding and removing buttons for events. Cons Rarely needed assistance on the weekend and it was hard to contact customer service. Issue was that on some occasions we would ring up a customer and the cash register would not open don't know if it was a software issue or cash register problem. Review Source VR Verified Reviewer Staff RN Hospital & Health Care Used the software for: Less than 6 months ### "So Easy to Get Paid!" December 24, 2018 5.0 I wanted to accept credit cards but was afraid about getting all the equipment and not being able to monitor everything. Bindo (along with Quickbooks) resolved all the fears and now I can get paid easily without looking suspicious or inefficient. Pros Biased because I have an iPad and this works very well with it, but.... I got a scanner, a drawer, a CC reader, a printer for receipts, and this plays well with my Quickbooks! There's even free customer support and can do other mobile pay and online payments! Cons I haven't found it yet, at least the software, I wasn't a fan of the included iPad stand- but not everything can be perfect. Review Source ML Michelle L. Store Manager Retail Used the software for: 2+ years ### "Ever have a problem, customer service is amazing on getting back at a timely manner." May 2, 2018 4.0 Pros That I can get almost immediate help from customer support. I am able to use different forms of payment and ease of adding new items to system. Cons Some updates make it harder to use with no Bindo training. When adding new items to system, sometimes the pictures don't correspond with our actual item. Review Source CN Cassie N. Events, Marketing and Social Media Manager Entertainment Used the software for: 2+ years ### "Bindo" August 1, 2019 4.0 It's been great! The system works fast and it's very convenient! Pros It's easy to use and the dashboard is nice because you login anytime from any device. Cons There is one feature that is frustrating when you try to back out of an order and it won't allow it without a managers approval. Review Source ES Ellie S. Manager/office manager Retail Used the software for: Less than 6 months ### "Seemingly easy to use but has a lot of problems" February 14, 2017 3.0 The system looks good and is intuitive to use... unfortunately thats about it for positive feedback... this system might be good for a restaurant. I cannot speak for that, but for retail, there is a lot to be desired. Its kind of a lot to get into... beyond that, the system crashes a lot. A LOT. I have had the entire system crash while I was in the middle of a sale 3 times over the course of a month that we have been using it. Luckily we purchased 2 registers because I have had to switch out my entire register to the backup just to complete a sale with my customer standing there waiting. If I did not have a back up register, I would be losing so many sales. On Saturday, my register crashed and I could not get it to work again for 6 hours... which brings me to customer service. The customer service agents are nice. They are able to help fix issues... sometimes. They will not answer the phone on weekends but there is a in app messaging system that they will answer. Often times they do not seem to have answers to our questions and will claim that "no one has ever had this problem before" or "our internet is too slow" This has been the answer to questions we have asked countless times. Other times, we ask questions and just don't ever get an answer. They will just stop responding... its frustrating and unprofessional. Pros looks good Cons crashes all the time, customer service does not know what they are doing Review Source sP stephen P. Director Farming Used the software for: 2+ years ### "Bindo POS" August 11, 2018 5.0 Really user friendly system simple to use for all users from front of house to accounts. Pros This Ipad POS is very good at handling the following aspect of our business. Single point of sale real time inventory Graet CRM system supports all our thrid party apps quick customer support and traning Cons We have been using the system for 10 months and so far no issues. Only concern is the iPad ware and tear of the screen when we keep touching the same part of the screen all day. Review Source CB Christina B. Designer Used the software for: 2+ years ### "Customer service are wonderful and always solve our issues. " April 26, 2018 3.0 Pros Decently easy to use, customer service is excellent, two of the representatives always call us back right away! Very easy to learn Cons Several glitches happen quite often. We had 3 months where invoices and quotes disappeared. It made our job difficult Review Source BW Brian W. Marketing Manager Retail Used the software for: 1-2 years ### "For the great price you get what you get." April 26, 2018 4.0 POS system at a great price Pros The use of the tablet makes for an easy POS setup. Its a nice small setup. The reporting I have found to be easy to use. Cons I have found a few issues with the integration into WooCommerce. It duplicates items if I make a change which messes up our website and anything we have developed for the items. Menu Setup is not the easiest to use. Review Source KM Kelli M. Owner Retail Used the software for: 2+ years ### "Horrible. Couldn't keep up with apple updates and couldn't stay connected to bluetooth printer" April 26, 2018 1.0 Pros The way to categorize inventory. I also liked the ease of setting up the home screen with frequent items purchased for quick access. Cons Price. Customer support was horrible. They were arrogant when there was a problem and they had no solution except to hardwire to a printer. It is also ridiculously priced for functionality. In the two years I have used it, it hasn't improved in any way. Review Source KS Kathryn S. Pharmacist Used the software for: 2+ years ### "Overall it's pretty good...a little cumbersome but maybe that's user error" April 26, 2018 4.0 Pros It's a good system for everything in a retail business. I like the reports it keeps, inventory, and sales all together Cons It seems to go down during our busiest times. It also gives us no specific rejects(our system or the card) on credit cards. Also we've had strange glitches where it either doubles the sale on a customer or we're not sure it the transaction went through Review Source LV Lisa V. Owner Apparel & Fashion Used the software for: Less than 6 months ### "One of the best wireless POS systems offered" January 24, 2017 4.0 Bindo has been my retail clothing shop's POS program for two years now. It's very easy to learn and to use (I've checked other mobiles out and had used hard-drive systems for 15 years prior. Does it have its glitches? Sure, what wireless program doesn't. Nonetheless, I've never lost data, it's mobile and full info can be accessed from various devices; customers are impressed with the technology (ha, which makes me look really with it); and Bindo support is quick to answer questions. Pros Easy access to inventory and sales data, off-site mobility, report and functionality updates, matrix ability inventory, easy interface with printers, scanners, credit card processors, etc. Free hardware offered with a 3-year contract, and flexible financing available. Cons There's a limited number of printers (both receipt and labels) that that can interface, and updates can cause some hardware issues. Nothing that's a deal-breaker, though. Many many reports are available but could use more that are specifically toward a clothing retailer, such as matrix bundling in sales reports. Hopefully, that's one of the constant updates. Review Source KW Kevin W. Owner Retail Used the software for: 1-2 years ### "Bindo - Beautiful UX but lacks in execution." June 21, 2018 3.0 Pros Bindo is beautiful to work on.. that's about it. It's a great UI (iPad based). Native app that runs smooth. Cons Bindo isn't good at business. Inventory? Good luck keeping accurate counts. Want to work on a desktop? When I used Bindo, they did not support the desktop dashboard work. They promised for months, but never delivered. Review Source BS Benjamin S. Store Manager Furniture Used the software for: 1-2 years ### "We started using it for work as oppose to QuickBooks" April 26, 2018 4.0 Its easy to use and navigate and makes tracking and ordering much easier. Pros It tracks inventory, register is easy to use, you can load it on any ipad and use it, which is nice for emergency situations. Product ordering and stuff is easy and you can set minimums on items to know what to order without looking. Cons doesn't track sales efficiently for sales staff to track, constant printer errors, difficult to look up old customers, can't adjust price in both directions, only discount, which can throw off margins. Review Source JG John G. Owner Used the software for: 2+ years ### "We use Bindo for our furniture store. When it is running it works great. " May 3, 2018 3.0 Pros Customer service. They regularly reply quickly and help fix our problem. It holds inventory and we are able to run reports that are needed. Well organized. customer service customer service. Cons Crashes at least once a day. The program regularly locks up causing us to have to shut it down in the middle of a transaction. Crashes Review Source TG Thomas G. Owner Used the software for: 2+ years ### "Lots of great features but customer service is lacking." May 3, 2018 5.0 Pros Inventory tracking is fantastic. You simply scan an item and if it's in the cloud, the information pulls automatically Cons Constant issues with cards, not processing. Even though I did be connected and my iPad would be online, it would not connect and run cards multiple times throughout the day. Review Source Similar Products Featured