# Page 3 | Bindo POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bindo POS the right Point of Sale solution for you? Explore 146 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143814/Bindo-POS/reviews

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Bindo POS

3.8 (146)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Bindo POS

## Showing most helpful reviews

Showing 51-75 of 146 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jhoel R.  
Owner  
Wine and Spirits  
Used the software for: 2+ years

### "Enjoy using Bindo"

April 30, 2018

5.0

Pros

It's reliable and easy to use. The reports provide a lot of good information for us. It's definitely helped us to stay on top of our inventory.

Cons

Some processes are more manual than I'd like for them to be, it would be nice if some functions were streamlined more

Review Source

SK

Sam K.  
Owner  
Automotive  
Used the software for: 2+ years

### "Big Thumbs down"

January 15, 2019

2.0

Do your research. Not like me

Pros

They anwer you quickly BUT thats it. Very easy to get out of a contract with. Easy to speak with.

Cons

Problems with POS will not be addressed in a timely manner. When apple updates software Bindo doesn’t seem to be ready in time.

Review Source

SW

Stefanie W.  
associate  
  
Used the software for: 2+ years

### "im fine using the system. but i see my older coworkers struggling with it."

April 27, 2018

3.0

Pros

able to save customers and their information. new and improved register screen - now able to have more items and categories on the screen.

Cons

features are constantly changing. most of the time they are not better. making it more difficult to use.

Review Source

kH

kaorra H.  
Merchandiser coordinator  
  
Used the software for: 1-2 years

### "Great system but there's always a problem created when a problem is fixed with an update"

April 27, 2018

5.0

Pros

It's iPad compatible and Bluetooth scanner which makes it easy to take around the store especially when busy.

Cons

There's ALWAYS a problem and after learning the new things you have to figure out the new procedures shortly after cause of an update. Very inconsistent. And when pos system has an issue, which is often,you have to use offline version which isn't the same.

Review Source

EW

Erika W.  
Student intern  
  
Used the software for: 1-2 years

### "Great quality, too many bugs "

July 20, 2018

4.0

Pros

Easy functionality and navigation is nice especially dealing with customers. At first I had to figure out the keys but charting information which was all self explanatory; very impressive.

Cons

I constantly run into freezing and have to restart the app. Or if trying to sign in it would force log me out after putting long password it. Very fusterating

Review Source

SS

Shannon S.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "Bindo POS"

January 24, 2017

4.0

Overall Bindo is a relatively easy application to use. Most of the tabs are pretty self-explanatory. If for some reason you have a question about how to do something in regards to the application, they have how-to videos and explanations. You can also contact customer support. They're normally on the ball, they've come a long way from when we first started using the application. Much faster response times.

Pros

Ease of use, relatively fast, if there is down time they fix things pretty quick!

Cons

Longer customer support hours, being a business we are open later than customer service. That's when things will normally go wrong. Murphy's Law Not a huge fan of the change done to the Sales Summary Report, when I export it, the currency fields are now number fields. Try to format back to currency and have to go into each cell and fix it to become currency again.

Review Source

VR

Verified Reviewer  
Manager  
Retail  
Used the software for: Less than 6 months

### "Bindo Issues"

September 7, 2018

3.0

Pros

The ease of use. I do like the POS its great !!

Cons

Software crashing. Will bge in the middle of a sale and IPAD will crash and I have to reboot or It freezes in the middle of a transaction.

Review Source

LF

Lori F.  
Store Manager  
  
Used the software for: 1-2 years

### "I use Bindo everyday and it is a easy to use system"

April 26, 2018

4.0

Pros

Easy to use Self explanatory Option to chat with customer service Photos by product Can store mainly sold items for quick ring up

Cons

Sometimes sales don't register in system Customer service online is slow and don't reply back sometimes

Review Source

AG

Alvir G.  
Assortment Merchandiser  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Perfect"

October 6, 2022

5.0

Pros

Very convenient, N.

Cons

Nothing. You really create a very sustained system.

Review Source

CC

Chris C.  
Clerk  
Retail  
Used the software for: 6-12 months

### "Bindo Review"

September 7, 2018

4.0

Pros

Bindo is easy to work with once its set up. Loads of options.

Cons

Sometimes too many options can be overwhelming to a novice user.

Review Source

CM

Christina M.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "bindo Review"

May 11, 2017

3.0

we need more support I think that since we got the new system its been a headache to talk to someone

Pros

when it works its great it does not freeze and the Ipad are nice to have to walk around with and do my menus

Cons

to may down times some times it just freeze during the middle of lunch sometimes drives us crazy need a better

Review Source

CB

Corinn B.  
Program Support Assistant  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "A lot of issues with the dashboard and updates."

April 26, 2018

3.0

It works better than our last system did, but I don't feel like we got any particular benefits.

Pros

Payment options are smooth and process well. Bulk uploads are nice. The register can be set up well.

Cons

There is very little customization, the online dashboard does not work well, reports are not as customizable as I would like.

Review Source

SP

Stephanie P.  
Graphic Designer  
  
Used the software for: 1-2 years

### "So far the program seems to work fairly well. Customer support is always very helpful and quick. "

May 1, 2018

4.0

Pros

Has a lot of great options for maintaining products and possibilities for having a brick and mortar store and an online store.

Cons

Features that have not been fully implemented or are no longer going to be available are not clearly stated in the "Help" sections. Would be nice to know that an area is still being worked on or has gone back to the drawing board, but then given other options to use. Rather than having to contact Support to be told that, after trying for a while to figure out how to make something work.

Review Source

KR

Kim R.  
Owner  
  
Used the software for: 2+ years

### "Software works for me - few issues / but all software does - there's no perfect solutions"

April 30, 2018

4.0

Pros

It's pretty intuitive after the initial set up. Like the inventory tracking and purchase modules a lot. The register is getting better as new releases come out

Cons

I wanted to use the store capabilities- but at the time I tried it wasn't fully functional and just didn't work; would love direct interface to square readers

Review Source

ME

Madyson E.  
Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Bindo Is Okay"

May 12, 2017

3.0

We've been with bindo for three years and now we're FINALLY switching over to a better system, Bindo charges way more than it is worth.

Pros

Simple to figure out, but once your company gets up and running and gains some momentum, you'll probably want to change to a different one.

Cons

Glitches often, deletes things randomly from the inventory, sometimes it just closes, doesn't integrate

Review Source

KS

Kym S.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Easy to use, but..."

October 10, 2015

2.0

Pros

Once you are set up, the program is very easy to use. For basic cashiering it is intuitive and requires very little training.

Cons

Lack of customer support - no humans available when a major system problem arises that can't wait hours for a call back, major software update released without proper testing or proper warning for customers to update during non-business hours, product documentation severely lacking and not updated when system updates change procedures, there are "buttons" to export report data, however they don't work...

Review Source

Response from Bindo Labs

October 19, 2015

Thank you for the feedback. We are sorry to hear that you are not completely satisfied with your experience with Bindo. We have a full-time support staff that helps stores like yours everyday. We recently brought on more new customers than we had originally anticipated causing issues with our ability to be as available as quickly as we would like to be. We have already made staffing adjustments and continue to optimize our support staff scheduling to allow for increased coverage. We are glad to hear that you have found Bindo easy to use and we hope that we can serve you better in the future.

WB

William B.  
Retreat Coordinator  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Generally good. There have been periodic frustrations"

April 26, 2018

3.0

Pros

The user interface is slick and easy to use. I appreciate the ease with which I can run credit card transactions.

Cons

The periodic changes that occur without notification are frustrating. Consistency is ideal for the business that we have here.

Review Source

HA

Holly A.  
Operations Coordinator  
  
Used the software for: 2+ years

### "I've worked with this software at conventions as a portable POS system for ~2 years."

April 26, 2018

5.0

Pros

Really use to use overall, love that we can associate product photos. In general, I feel like the product does what it's supposed to do and does it well.

Cons

Wish there were an easier way to upload all of the photos at once and associate them quickly, and I wish it automatically did not allow duplicate products

Review Source

mG

matthiew G.  
associate  
Sporting Goods  
Used the software for: Less than 6 months

### "Great for small businesses"

January 24, 2017

5.0

Bindo is a great system. we use it at where I work and its great because we can search for all of our items within just a matter of a click, our accountant can manage the store anywhere on the go.

Pros

Great customer support. cloud based storage system compatible with tablets Easy to use UI

Cons

If you have slow internet I wouldn't recommend it. 1. It constantly sends back and forth data all the time and it requires additional time to process data. 2. Sometimes purchases if your internet speeds are low, will not charge on your end, but will still charge the user. 3. Inventory management nightmare for untitled items.

Review Source

LO

Lauren O.  
Adviser/Teacher  
Apparel & Fashion  
Used the software for: Less than 6 months

### "User-friendly with a few kinks."

January 24, 2017

3.0

Other than internet issues, ability to print reports, and the system itself having errors. I have had not major problems with the system. I do like the user-friendliness of the app. My employees are quick to learn the system since they are familiar with Apple. I like that I can access the store, including inventory, from the computer while the store is in operation.

Pros

Great for employees and staff with apple experience. Chat feature available inside app to help with questions

Cons

Time-consuming to set up the store. Some features in accounting not available. All items rely on the internet and Bluetooth, which is not always dependable.

Review Source

cM

carlos M.  
Owner  
Wine and Spirits  
Used the software for: 2+ years

### "my rollercoaster experience with bindo pos"

April 14, 2016

3.0

Pros

the ability to have reasonably priced pos system for a start-up is a big plus so you can keep tighter control inventory,employees,orders,etc...

Cons

software is buggy and it becomes frustrating when you have re-do your work again and again,also their customer service weak.

Review Source

Heather H.  
Retreats Director  
  
Used the software for: Less than 6 months

### "Still pretty new and working out a lot of kinds. But overall easy to use. "

April 26, 2018

4.0

Pros

The quick access to inventory and items on the main screen. I really enjoy the check out process and it makes it really easy to quickly check someone out that is paying in many different forms as well.

Cons

We have had a lot of hiccups recently with updates and having to relearn the new software everytime.

Review Source

DD

Danielle D.  
Store manager  
Furniture  
Used the software for: 6-12 months

### "Bindo is very efficient."

September 7, 2018

5.0

Bindo offers an easy way to ring up merchandise and keep track of inventory.

Pros

Ease of use . Find and touch. This system is really good.

Cons

Some of the time it does not accept and store stock changes

Review Source

KB

Kelley B.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "Promising"

January 24, 2017

3.0

We have used this system for just over a year now. We find it to be easy to navigate and generally runs fairly smooth as a pos system. We do find lots of bugs between inventory and the register and the accounting reports are often hard to match up. By that, I mean it is difficult to tell what data is used for a given number and those numbers rarely seem to match with other accounting reports within the same system. A few outages, but nothing too major on that front. The loyalty points feature is nice and having a customer facing display is a big plus for our business.

Pros

Customer Facing Display, Loyalty Options

Cons

Reporting features

Review Source

SS

Shannon S.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Bindo POS Review"

April 15, 2017

4.0

Pros

Pretty Straight Forward, if you have common sense, you can use this POS. Been using for a little over a year I think and overall, a nice POS system, seems like they are continually updating their product, so kudos!

Cons

The reports are a little confusing at times, get conflicting numbers. Sometimes it times out, not super difficult things to fix, I think still working out bugs.

Review Source

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