# ExpertVoice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ExpertVoice Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more.

Source: https://www.capterra.com/p/143815/ReadyPulse

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# 

 ExpertVoice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ExpertVoice

## What is ExpertVoice?

The ExpertVoice Advocacy Platform connects 900 of the world’s leading brands with more than 1 million vetted industry experts to improve recommendations and reviews in e-commerce experiences, retail stores, and social media communities. Brands use ExpertVoice to educate retail sales associates, seed product to industry professionals, manage ambassadors and build communities. Launch new products, gather reviews, collect authentic UGC and increase word of mouth to build trust with your consumers.

## What is ExpertVoice used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Brand Management](https://www.capterra.com/brand-management-software/)[Advocacy](https://www.capterra.com/advocacy-software/)

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

93%

Neutral

3%

Negative

5%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ExpertVoice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.expertvoice.com&name=ExpertVoice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ExpertVoice

4.6 (40)

VS.

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting Price

Contact vendor

Starting Price

$199

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (40)

Ease Of Use

4.7 (202)

Value For Money

4.3 (30)

Value For Money

4.5 (195)

Customer Service

4.7 (35)

Customer Service

4.8 (192)

## ExpertVoice alternatives

[4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)

[4.9 (202)](https://www.capterra.com/p/142037/NiceJob/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142037/NiceJob/)

[Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

[4.5 (1,135)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148516/Marketing-360/)

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

[4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144389/Yotpo/)

[View all alternatives](https://www.capterra.com/p/143815/ExpertVoice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.1 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Reporting/Analytics

4.6 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Campaign Management

4.5 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Review Monitoring

4.4 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Brand Guidelines

4.8 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

Event Triggered Actions

4.1 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

ExpertVoice 26 features

Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage various distribution channels, build relations with channel partners, and track their performance

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Process of dividing customers into groups based on common characteristics

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage digital assets

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Predefined actions automatically performed on the occurance of specific events

Access a central warehouse of data and files for efficient and controlled distribution of assets

Games or game-like elements to track progress and reward accomplishments

Organize and edit a group of people's policy and members

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage multiple campaigns in one system

Allows for businesses to run a variety of different campaigns across different channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Plan and coordinate all the resources, costs and time needed to execute assignments

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Get Advice

We can help you find the software with the features you need.

Features

4.2 (40)

4.2

Based on 40 reviews

## Pricing

Value for money

4.3 (30)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (30)

4.3

Based on 30 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)[

Yotpo](https://www.capterra.com/p/144389/Yotpo/)[

Bazaarvoice](https://www.capterra.com/p/128657/Bazaarvoice-Connections/)[

PowerReviews](https://www.capterra.com/p/168700/PowerReviews/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (35)

4.7

Based on 35 reviews

## User reviews

Overall rating

4.6

Based on 40 reviews

Filter by rating

5(30)

4(7)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

CD

cassandra d.

manager

Retail

### "Love expert voice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2024

love the platform and love learning to earn the discounts

Pros

i like learning about brands and new things i never knew before

Cons

so far we haven't had any issues with expert voice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2024

Thanks Cassandra, so glad to hear you are able to find the information and access you need to make better expert recommendations!

KS

Kimberly S.

National Sales Director

Health, Wellness and Fitness

### "Leveling up our retail education"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 1, 2023

Pros

I love that store staff can take the lessons at their leisure and receive free product so that they can experience the benefits of ION\*. Nothing beats the testimonial and advocacy of a positive first-hand user experience!

Cons

We've had a few kinks along the way, but the EV team has always gone above and beyond to quickly correct them and make things right!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 3, 2023

Thanks for your feedback, Kimberly!

AS

Anna S.

Senior Sales Account Manager

Consumer Goods

### "Excellent Reports and Customer Care Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2023

The account management team is amazing and goes above and beyond. They're helpful, informative and teach best practices.

Pros

The reporting is easy to digest, customize and optimize for our brand as well as our individual customers.

Cons

The lessons are expensive even if it just needs a small update.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 6, 2023

Thanks for your review, Anna, we appreciate your feedback. And glad to hear your account team is top notch!

TT

Tim T.

Owner

Food Production

### "Talty Bar review of ExpertVoice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2023

Pros

ExpertVoice has helped put our small brand in front of our customers and has really developed our brand advocacy.

Cons

The order processing on my brand's end should be more seamless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2023

Thanks for your review, Tim! And we'll keep you posted as we continue to work on the store experience, appreciate your feedback.

DB

Debbie B.

Business Manager

Pharmaceuticals

### "My Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 22, 2023

I like working with Expert Voice and hope that we can improve the program so that it makes sense for businesses like mine with lower value items.

Pros

I found the Expert Voice team to be very responsive and helpful. The daily activities of processing orders is easy to manage.

Cons

The fees were too high for our product. We are fine with paying a commission per sale, but the additional platform fees made this program too expensive for us. I feel there are reporting limitations.

Reasons for choosing ExpertVoice

The customer base.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2023

Thanks for your feedback Debbie, and glad to hear you enjoy working with the team and the expert audience. We will be sure to share your feedback with the broader team.

SB

Scott B.

Regional Account Manager

Pharmaceuticals

### "Satisfied business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2023

ExpertVoice allows you to promote your brand with easy yet beautifully designed content and support their learning with samples to experience.

Pros

ExpertVoice is an honest platform for highly built-educational modules that create beautiful content that is easy to retain.

Cons

Their analytical tool runs slowly. Each time you view a specific analytic, it takes a while to get back to the homepage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2023

Thanks for your feedback Scott, and glad to hear Studios team is helping to tell your story in a meaningful way. We will be sure to share your analytics feedback with the team.

RD

Ryan D.

Digital Program Manager

Sporting Goods

### "Fantastic external pro option"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 21, 2023

Pros

We've found that ExpertVoice users have been early adopters to our products. We value their expertise and product feedback. We've also found that the review rate is outstanding.

Cons

Great services like ExpertVoice come with a cost. The program price is probably the largest con.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2023

Thanks for your feedback Ryan, and glad to hear you've built some great advocates in the expert audience. We will be sure to share your feedback with the broader team.

KW

Kristen W.

Director of Business Development

Health, Wellness and Fitness

### "Expert Voice Integral to my small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 20, 2023

Expert Voice has added the highest level of value compared to any other marketing campaigns we have done.

Pros

Expert Voice is an incredible way to get new product into peoples' hands that provide honest reviews. Their marketing campaigns provide a high ROI and their customer service is unrivaled.

Cons

I wish there was more automation with the import/exports so you don't need to manually enter everything. Perhaps this feature exists and I just don't have access to it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2023

Thanks for your feedback Kristen, and glad to hear the power of authentic advocates is helping build your brand... and good news, we continue to work on how to improve store management, stay tuned!

EC

Emily C.

DTC Sales

Wholesale

### "Quick response time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 20, 2023

Pros

ExpertVoice team members have a quick response time, it's always easy to get answers!

Cons

Wish we had the ability to edit our own storefronts in the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2023

Thanks for your feedback Emily, and glad to hear you appreciate the service provided by our team... and good news, we continue to work on how to improve store management, stay tuned!

BB

Bart B.

Sr. Manager Trade Marketing

Sporting Goods

### "Support Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2023

Exceptional service and performance!

Pros

There is great support from an internal team that helps us hit timelines. They also proactively help us improve and grow within the platform

Cons

Nothing. The service and return we get is well worth the money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2023

Thanks for your feedback Bart, and glad to hear the support team continues to deliver - We appreciate your partnership!

[View all Reviews](https://www.capterra.com/p/143815/ExpertVoice/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)