--- title: "Tanda Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Tanda the right Time Clock solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143817/Tanda/reviews/" page_type: "reviews" language: "en" --- Tanda 4.4 (110) [View alternatives](https://www.capterra.com/p/143817/Tanda/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Tanda Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews AS Ashley S Op ManagerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “ability to send out the roster to multi users at once is the best“ June 13, 2026 JH Jason H Payroll ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Support can take days to responde - even if clicking pay impacting.“ May 26, 2026 LT Liezel T Admin AssistantHospitality, 201 - 500 employeesUsed the software for: 6-12 months. “One feature I like is the Time clock attendance because it lets you clock in remotely which is really useful for employees working online like me.“ December 5, 2024 DW Dyllis W PRACTICE MANAGERHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “At times we do have issues with the clocking system as well as the roster shows it is published but on the staff app it shows that the staff is not rostered.“ March 21, 2023 AB Ankur B Head ChefHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Easy to navigate with lots of information for employees payroll , document management, easy clock in clock out .“ June 13, 2026 CB Claudine B Office and Operations ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “Data sometimes imports into our payroll software incorrectly, need to make manual changes“ March 22, 2023 JM Jacky M Office ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Tanda is user friendly and has made managing staff, rosters, and payroll much more efficient.“ June 12, 2026 Gavin v Managing DirectorHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “I feel maybe too many features which means that difficult to ensure core product is seamless.“ March 21, 2023 ## Showing most helpful reviews Showing 1-25 of 110 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jason K L. Gaming & Operations Manager Hospitality Used the software for: 1-2 years ### "Tanda Review" February 6, 2019 4.0 It has been positive overall. Pros The systems and processes are continuously improving. They are forever evolving and each business has different idiosyncratic problems and needs. So to see ongoing improvement with problems is great to see. Cons Some of the reporting and the ability to look at reports in different views. The reports are one dimensional rather than being multi-dimensional. This is not to say that these reports are terrible or don't provide insights. Some of them are very good and provide excellent insights. Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Jason! NA Niraj A. Director Restaurants Used the software for: 6-12 months ### "Good Package" June 12, 2026 5.0 Great for small businesses like myself and saves lot of time. Reporting is very thorough and lot of options available. Pros Onboarding very easy. Online portal is user friendly. Easy access to customer service. Excellent value for money. Cons It would be helpful to have an option to mark frequently used reports as favourites. This would allow users to generate their preferred reports quickly without having to navigate through the large number of available report options each time. Switched from [Integrated Workforce Management Platform](https://www.capterra.com/p/121713/Vendor-Management-Systems/) System was very old and expensive. Customer service was not that great. Review Source JH Jason H. Payroll Manager Real Estate Used the software for: 1-2 years ### "horrible and insufficient support options" May 26, 2026 2.0 Great idea, but horrible and insufficient support options. Can’t even pay for consulting. Support can take days to responde - even if clicking pay impacting. Pros Award interpretation, automatic change of rates for birthdays. Timesheets and rostering are good - if you don't have anything complex happen. Cons Support is via chat/email only. The testing environment resets daily, so can never test and get support in time to actaully test and find out why things are going wrong. Alternatives considered [Ready Community](https://www.capterra.com/p/143147/Community/) Reason for choosing Tanda Someone else choose it. I wouldn't have if I had option. Switched from [HR3 Payroll](https://www.capterra.com/p/63591/HR3-Payroll/) Kept HR3 for payroll, use Tanda for rostering and timesheets. Review Source RT Ryan T. Manager Hospitality Used the software for: 6-12 months ### "Buyer beware" October 9, 2020 4.0 I found the Tanda sales and accounts staff to be too focused on billing and locking customers in to annual contracts than delivering value. You get the felling the sales staff are high fiving each other when they hook up another sucker. If there is an issue eg not delivering what you thought you were getting... you just get handed over from one rep to the next. No one takes accountability. Most company's during covid shutdown offered support to the hospitality industry in some way... like crediting fees during a shutdown. Not Tanda! I tried to cancel my subscription several times prematurely but they did not let me go and then billed my credit card for another 12months without giving me any chance to leave. Overall, the worst customer experience I have ever had with a tech company. Pros The set up and integrations with myob / xero were good. Cons I wsa led to believe by their sales guys that the intergatons would be No integration with my pos so couldnt view live labour cost percentages by location. The mobile app had very limited use also. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Tanda It was a mistake. I should have just gone with Deputy. They are much cheaper, have better integrations and roster customisation. Their app is much better also. Review Source Response from Tanda August 17, 2022 Hi Ryan, We received your review on Capterra and we apologise to hear you've had a negative experience with us. Rest assured, we will get in touch with you to hear more of your feedback and make changes to these problems that are causing you difficulty with the product/team. Thank you for sending us your thoughts. We always appreciate the honest feedback. Our priority is always knowing what the clients have to say above anything else. If you have any more concerns, please give us a call at +61 300 859 117. The Tanda Team AB Ankur B. Head Chef Hospitality Used the software for: 1-2 years ### "Tanda time keeping and hr" June 13, 2026 5.0 Very good.easy to use with lots of features from employees details, documentation, leave requests and payslips to name a few. Pros Easy to navigate with lots of information for employees payroll , document management, easy clock in clock out . Cons Some team members complained about logged out automatically for some time but wasn’t an issue as they could refresh the app. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Better with Tanda as mentioned before above Review Source ER Emma R. Works Support Officer Utilities Used the software for: 6-12 months ### "All good at the start but as time goes on who do you contact.... " June 7, 2022 2.0 It has made life at work simpler but when there is a headache or a bump in the road there is a real bump in the road. Not what I expected and not overall very happy with this software at all. Communication needs to improve especially with a system that affects payroll. You should be able to get answers sported out in minutes not hrs on these matters. Pros Scheduling rosters, employees can create their own leave, qualifications Cons When issues with payroll it takes at least 5 hrs for them to get back to you mostly. Can only communicate through chat or email. The only phone number is... you guessed it for sales and someone is always on the phone happy to take a call. another sale another $ Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Because this seems easier and it was Australian business. How wrong I could have been. Review Source Response from Tanda February 16, 2024 Hi Emma, We received your review on Capterra and we apologise to hear you've had a negative experience with us. Rest assured, we will get in touch with you to hear more of your feedback and make changes to these problems that are causing you difficulty with the product/team. Thank you for sending us your thoughts. We always appreciate the honest feedback. Our priority is always knowing what the clients have to say above anything else. The Tanda Team WE WILLIAM E. WAREHOUSE MANAGER Warehousing Used the software for: Less than 6 months ### "IT'S EASY TO USE HELPED MAKE ROSTERING AND TIME MANAGEMMENT MORE ORGANISED." June 12, 2026 4.0 MY OVERALL EXPERIENCE WITH TANDA WAS GOOD IT MADE MANAGING ROSTER AND STAFF TIME SIMPLER AND MORE EFFICIENT. Pros I LIKE TANDA BECAUSE IT'S EASY TO USE AND MAKES ROSTERING TIME TRACKING, AND PAYROLL MUCH SIMPLER AND MORE EFFICIENT. Cons WHAT I LIKED LEAST ABOUT TANDA WAS THAT SOME FEATURES COULD FEEL A BIT LIMITED OR TAKE TIME TO GET USED TO, ESPECIALLY WHEN MANAGING FREQUENT ROSTER CHANGES. Review Source Christian S. Director Used the software for: Less than 6 months ### "Excellent and easy" April 25, 2018 5.0 Pros Software is quite easy to set up but more importantly quite easy to use for employees. Product support and help is exceptional and the whiole team hasbeen very helpfull. I was guided through the steps and any queries were asked very promptly. Integration with QuickBooks & KOUNTA is a great feature. Cons The superannuation add on has to be seperatly activated due to privacy law requirements - I wish I had known this upfront as I started onboarding without it. Only a minor issue though as only two employees were affected. Review Source Response from Tanda August 17, 2022 Thanks for the review Christian. Great to hear Tanda is helping so much with your business. Pankaj K. Chief Operations Manager Food & Beverages Used the software for: 2+ years ### "Tanda Review" August 3, 2018 4.0 Pros Usability, Time clocks can be used at multiple location. Easy to manage hours in correct and efficient manner Cons Software is good. It should allow to send custom text messages or emails to employees. Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Pankaj! Anthony F. Assistant Manager Used the software for: Less than 6 months ### "Simplistic Approach to a Complex Award" March 6, 2018 4.0 Pros Integrates Seamlessly with MYOB and the Registered Clubs Award. Easy to use and reduces time spent on pushing paperwork. Cons In my experience, still needs some key features, such as rostered higher duties, split shifts display as multiple shifts instead of a single shift with multiple roles/teams. Working Days for Staff, so the system can identify when they are normally working and what days staff normally have off, also the number of hours staff are agreed to work each day. Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Anthony! RC Richard C. Project Manager Construction Used the software for: 1-2 years ### "Outstanding Control and HUGE timesaving - Now a key part of our business" March 22, 2019 5.0 Overall Tanda provides enterprise level employee information control with minimal cost. The improvements in staff timekeeping, reduction in wage costs and the improved accuracy of our payroll and HR records have been superb. In our instance its less than 0.3% of our monthly payroll cost to run Tanda. You really have to do this. Pros Ease of implementation - so simple. We had 5 locations setup in a day. Adding staff to the system was simple and straightforward Cost of hardware is miniscule and doesn't require specialist contractors. Anyone handy with an ipad or similar tablet, (old or new) can setup in minutes. Degree of customisation is superb Ease of use - very intuitive - no long winded training needed Suitable for office and mobile workforce with new GPS feature in mobile app Timeclock Interface is very easy to use and simple for our staff to use Speed of use - I can do the weekly timesheets and rotas for 50 staff members in about 20 minutes. This use to take hours of company time collating paper timesheets, putting into spreadsheets etc etc etc Its more than just a time clock - we have sped up employee enboarding hugely and now have completely accurate personal information, sickness, lateness and holiday records. Cons Nothing, Tanda have taken onboard feedback provided and made some changes/ added features we provided. Theyre working through a few minor tweaks, but as a service its continuing to grow. Review Source Response from Tanda August 17, 2022 Appreciate your review and feedback Richard! KD Kevin D. Operations Manager Used the software for: Less than 6 months ### "my Experience in a few words - sanity saving & so returning control back to the the employer" March 13, 2018 5.0 Sanity Pros Ease of use. Worked times are self-calculating with the flexibility of different breaks included. Allowing more accurate attendance tracking of our employees. Links to Award conditions. Allows for automatic Public Holiday & other leave planning. Allows interrogation of rosters and attendance data to plan finite resources and show the costs associated with proposed rosters. Allows set-up of roster templates (memorised) to be used over and over. Allows new employees to fill in their own details into the system. Clerical duties & responsibility back to employees. No more missing timesheets or timesheets sitting on the desk of a manger awaiting approval. No more 'the dog ate my timesheet' - Frustration and time-wasting just evaporates. Allows SMS to be sent to manager and employee if clock-in or clock-out is missing. Gentle reminder that they have stuffed-up (again).. Exporting capability of completed timesheets into Reckon & XERO - Priceless. Saves duplication & eliminates transposition errors. A huge time-saver. Allows the attachment of approved leave forms (PH/AL/SL/LWOP) to the event, for full traceability/paper-trail. Allows to add notes into the timesheet as part of the history of events, i.e. who authorised amended times and why & how this was relayed to payroll. The thing I like most about TANDA is the feeling that rostering and payroll is NO longer a frustrating & time-wasting chore that has to be done. I feel in control of my function and my efficiency. Cons The two control buttons (Clock-in and Clock-out buttons) - even seasoned and reliable employees managed to clock-in (twice) when they were supposed to clock-out. A minor headache, but a redesign would improve the total reliability i.e. if the buttons were further apart or only one showing. Review Source Response from Tanda August 17, 2022 Thanks for the review Kevin. Great to hear Tanda is helping so much with your business. AH Alicia H. HR MANAGER Education Management Used the software for: 2+ years ### "Not up to scratch" July 29, 2019 2.0 Sign up and sales were great.. then it went down hill with the above mentioned issues. Pros \- desktop look - easy to roster/view timesheets Cons \- support is the worst, never return calls/emails, waited 2 weeks for a reply (which wasn't helpful), all overseas NOT in Australia like promised -doesn't integrate well with MYOB - multiple issues with integration -Limited customization - no where near what was promised in sales - restricted in onboard process Review Source Response from Tanda August 2, 2019 Hi Alicia, We received your review on Capterra and we apologise to hear you've had a horrible experience with us. Rest assured, we will get in touch with you to hear more of your feedback and make changes to these problems that are causing you difficulty with the product/team. Thank you for sending us your thoughts. We always appreciate the honest feedback. Our priority is always knowing what the clients have to say above anything else. If you have any more concerns, please give us a call at +61 300 859 117. Cheers, The Tanda Team iR ishbell R. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Tanda Software" July 4, 2019 5.0 Roster can be duplicated between weeks which is excellent as my staff have set rosters. Timesheets can be updated and approved daily, which creates more efficient payroll processing at the end of the pay fortnight. Pros Ease of use, functionality, rostering system, helpfulness of Tanda staff during initial enquiry. Cons Can be occasional glitches when software is being updated but these have been resolved when we have contacted Tanda support Reason for choosing Tanda Ease of use and also only wanted software package for rostering and payroll Review Source Response from Tanda August 17, 2022 Thanks for the review Ishbell. Great to hear Tanda is helping so much with your business. AS Ashani S. Payroll Officer Retail Used the software for: Less than 6 months ### "Not user friendly (Payroll perspective) for end user " April 2, 2019 1.0 No positive comments about it yet. Lot of improvements need to be done in the system. As I have use several T&A systems and compared to them this system is not that user friendly to the end user (payroll) Pros No positive comments about this system yet Cons 1.Overall system is very slow 2.Cannot filter employee by employee codes in Timesheets 3.Leave pending list is very slow, cannot filter by employee code, store location or state 4.To search one employee to another you have to go back and forth to the main screen (No search bar for all the screen) or you have to open several TANDA screens 5.Employees can clock in with wrong pass codes which will lead them to use some one else's profile and timesheets( A good T&A system should come up with an error when some one use wrong passcode) Review Source Response from Tanda August 17, 2022 Hi Ashani, We received your review on Capterra and we apologise to hear you've had a negative experience with us. Rest assured, we will get in touch with you to hear more of your feedback and make changes to these problems that are causing you difficulty with the product/team. Thank you for sending us your thoughts. We always appreciate the honest feedback. Our priority is always knowing what the clients have to say above anything else. If you have any more concerns, please give us a call at +61 300 859 117. The Tanda Team hW hasini W. Software Engineer Computer Software Used the software for: Less than 6 months ### "Attendance and leave tracker" May 29, 2024 4.0 I have used Tanda for like few months. I have used its attendance tracking and timesheet features. There are things to be improved, but still I can say it is a good tool for what we pay. Pros I feel it is useful when it comes to record leaves and attendance. App reminded me about my schedules by sending me notifications and it saved my time. Cons For me it was somewhat difficult to be familiar with Tanda in the first few weeks. So I had to get the help of my friends. I think user friendliness need to be improved. Review Source SH Stephen H. Head of Finance Hospitality Used the software for: 2+ years ### "Excellent Software and Service" July 20, 2020 5.0 Pros Tanda is intuitive to use and is front and center in the management of our business. Any time we have questions they are handled promptly and fully. I cannot recommend Tanda highly enough, Cons I can think of nothing which is lacking. Review Source Response from Tanda August 17, 2022 Thanks for the review Stephen. Great to hear Tanda is helping so much with your business. LS Leila S. Financial Controller Hospitality Used the software for: 1-2 years ### "Tanda provides a level of assurance" August 29, 2018 5.0 Tanda provides a great platform to be able to streamline rostering, payroll and employee onboarding. This ensures we minimise payroll errors, it provides visibility for employees and ensures we are compliant with employment laws around Award Interpretation. Pros Tanda provides peace of mind that employees are being paid correctly through Award Interpretation. The new on-boarding functionality streamlines the paperwork around employee new staff saving valuable time. Cons There is room for improvement in the area of different levels of access to line managers to not be able to see rates above them and only below. Review Source Response from Tanda August 17, 2022 Thanks for the review Leila. Great to hear Tanda is helping so much with your business. sE simone E. General Manager Hospitality Used the software for: 1-2 years ### "Tanda is user friendly for both management and staff" August 30, 2018 5.0 Tanda has streamlined the process of rostering staff from different departments. It also ensures that all team member receive their roster promptly both via SMS and email. Pros Tanda allows me to budget and tweak roster to ensure that I maximize the staff while minimizing wages. Staff can place their Uni timetable or N/A into Tanda well in advance which has reduced swapping of shifts or no shows of staff. It is great that it is continually evolving and improving. Cons That I cannot see multiple future staff NA for same day until I am making that roster Review Source Response from Tanda August 17, 2022 Thanks for the review Simone. Great to hear Tanda is helping so much with your business. FP Fiona P. Director Consumer Services Used the software for: 6-12 months ### "Tanda Review" March 27, 2019 5.0 I am solving the issue of staff arriving late for their shift with Tanda - what gets clocked is what gets paid so there is a big i captive for them to be on time. Pros I love that my staff can enter leave requests direct into tanda which once approve show up on my roster each week. My staff love that they get a text each week and can easily see their rostered shifts Cons I have not found any cons with this software Review Source Response from Tanda August 17, 2022 Thanks for the review Fiona. Great to hear Tanda is helping so much with your business. JM Jacob M. Owner Retail Used the software for: 6-12 months ### "Great product, even better price" February 1, 2019 5.0 Tanda has been very responsive. Customer service has been top notch. Really easy to get ahold of someone when needed. Product works great. If there is something you don't like there is a good chance they will change it. They listen to their customers. Pros Picture integration, employee access to request days off. Can't beat the price. Cons Pay periods. The currently only have e a bi-weekly and monthly set ups. If you pay semimonthly like myself you had to do some workarounds to generate reports to an Excel sheet rather than to the interface. Made it to where I couldn't use a lot if the fuclnctions of the software. Hopefully they fix this soon. Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Jacob! KD Kayleigh D. HR Coordinator Hospitality Used the software for: 6-12 months ### "Fast, accurate data" June 27, 2018 5.0 \-Timesheet accuracy -Face recognition -Detailed staff profiles -Easy roster planning Pros The software is fast, the input is accurate and easy to use, like face recognition and time accuracy..... Cons Not enough functions yet (I know they are always developing) Need to add in a way for the business to contact all staff and for staff to confirm/reject their weekly rosters by accepting them when they are sent to their devices. Need more ways to add comments in to rosters/staff profiles so they stay with that staff member until the account is deactivated Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Kayleigh! MB Michelle B. Administration Construction Used the software for: Less than 6 months ### "Disappointing " June 13, 2024 1.0 Not a good experience , frustrating to use this software Pros No likes , because I cannot get past the Cons Cons No support for this software on the day of your issues . Your on your own , sink or swim. If you have a problem you have to book an appointment via email. Not good when you have timesheets to approve for payroll, you need to get this sorted on the day, not days later. Review Source PC Puneet C. Stores Manager Used the software for: 6-12 months ### "I called the Tanda 3rd Eye forstaff .You can easily access thousands of stores in the world. Amazing" June 18, 2018 4.0 Pros For me this software is awesome keep a very close eye on the costs of my staff. Easy to use. Allowing more accurate attendance tracking of our employees. It is easy to use and great for a whole team. Easy to manage staff breaks on time .With proper excellence with Graphs shows the business performance profits and loss. Cons None I can't find any Cons. Whatever I requires everything is in this software . Everything is Amazing. I am so glad to use this amazing Software.Thanks all Team. Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Puneet! BC Ben C. Administation Coordinator Education Management Used the software for: 6-12 months ### "Tanda\_Review" May 30, 2019 5.0 ill say good. because besides having a shaky start it is proving to be how we want it in terms of going electronic and saving paper. Pros The fantastic exporting it does to payroll softward Cons The Sign In app sometimes doesnt work but it should work once we have installed our Ipad on Reception. Review Source Response from Tanda August 17, 2022 Thanks for the review and feedback Ben! 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