---
title: "Liquid EHR Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Liquid EHR Software - reviews, pricing plans, popular comparisons to other Optometry products and more."
source_url: "https://www.capterra.com/p/143827/Liquid-EHR/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Liquid EHR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Liquid EHR

## What is Liquid EHR?

LiquidEHR software is a cutting edge electronic health record (EHR) solution, with practice management system designed for speed and ease of use, scalable to your office needs, developed specifically for the eye care industry in conjunction with a team of forward thinking Doctors It provides secure industrial strength multi-user, multi-office access to data from the front office to the exam lane to the back office and even into the Doctors living room.

## What is Liquid EHR used for?

[Optometry](https://www.capterra.com/optometry-software/)

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$199

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Liquid EHR alternatives

Highest Rated

[iTRUST](https://www.capterra.com/p/181958/iTRUST/)

[5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/181958/iTRUST/)

[4.5 (205)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/)

Starting price

$319.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

[4.4 (37)](https://www.capterra.com/p/91368/Crystal-Practice-Management/reviews/)

Starting price

$365.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

[4.1 (282)](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

[View all alternatives](https://www.capterra.com/p/143827/Liquid-EHR/alternatives/)

## FAQs about Liquid EHR

Overview

### What problems does Liquid EHR solve?

Liquid EHR solves slow charting, difficult staff onboarding, billing documentation gaps, and workflow disruptions in optometry practices by making exams easy to navigate, surfacing coding requirements, integrating diagnostic images, and providing fast support when issues arise. Independent practices, front-desk teams, technicians, and doctors benefit most.

Answer based on 40 reviews

Overview

### Which roles and teams benefit most from Liquid EHR?

Liquid EHR is most used by optometrists, ophthalmologists, and other eye care clinicians who need to document exams, manage patient records, and streamline charting. Practice owners, office managers, technicians, opticians, and administrative staff benefit from scheduling, billing, workflow coordination, and front-desk operations across independent practices.

Answer based on 56 reviews

Overview

### What company size and industries is Liquid EHR built for?

Liquid EHR is optometry software built for small businesses, which account for 100% of reviewers, and it is used most in Medical Practice at 58%. It also serves Health, Wellness and Fitness organizations at 22% and Hospital & Health Care providers at 18%, aligning with optometry-focused clinical operations.

Answer based on 56 reviews

Features and Usability

### What are the key features of Liquid EHR?

Liquid EHR includes core optometry features like charting, patient records management, exam and coding assistance, plus scheduling, reminders, and recall tracking. Differentiating capabilities include medical billing with EDI, e-prescribing, document scanning, and equipment integration. Reviewers also frequently mention patient updates, record keeping, and office workflow support.

Answer based on 40 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Liquid EHR starts at $199 per month for the In-office plan, which includes a complete setup free of cost, All Modules, Unlimited Doctors, and Unlimited Local Workstations. The Cloud plan costs $299 per month and includes 5 concurrent users plus free setup. A free trial is also available.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Liquid EHR offer?

Liquid EHR provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and documentation gives written reference material for reviewing features and steps as needed.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Liquid EHR offer, and how do users rate the experience?

Liquid EHR offers email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Users generally describe support as easy to reach, quick to respond, and effective at resolving issues, with helpful training and follow-up. Some mention occasional glitches or freezes, but say support addresses them promptly and professionally.

Answer based on 40 reviews

Features and Usability

### How well does Liquid EHR handle patient management?

Liquid EHR keeps patient records organized in one place and supports fast charting, scheduling, recalls, and provider communication. Small optometry practices often find it easy to train staff and access histories, images, and scanned documents, though some users mention awkward screen flow, limited note space, and a few checkout or payment frustrations.

Answer based on 21 reviews

Features and Usability

### How well does Liquid EHR support exams and coding?

Liquid EHR supports eye exam documentation with coding prompts, customizable fields, favorite diagnosis lists, and billing guidance. Optometry clinics often like the exam flow, image imports, and concise printed charts, while some users find the interface busy, report too many screens and clicks, and want more flexible templates or autofill behavior.

Answer based on 19 reviews

## Features

AI summary

Based on 303 Optometry reviews

Capterra data shows that buyers of optometry software rank the following features as their top priorities:

-   **Charting** (**67%** of reviewers rated this feature as critical)
-   **Appointment Management** (**56%**)
-   **Patient Records Management** (**61%**)

Liquid EHR supports all three of the features reviewers value most: **Charting**, **Appointment Management**, and **Patient Records Management**. Combined, these capabilities help practices document exams accurately, manage scheduling efficiently, and maintain complete patient histories, allowing teams to deliver organized care and keep daily operations running smoothly.

Charting

4.7 (25)

88.00% of 25 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Appointment Management

4.7 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Patient Records Management

5.0 (24)

95.83% of 24 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Insurance Management

4.5 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

E-Prescribing

4.5 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Inventory Management

4.2 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Liquid EHR 19 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc.
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- For Optometrists: Serves Optometrists
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Onsite Registration: In-person, onsite registration
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information

---

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Features

4.6 (56)

4.6

Based on 56 reviews

## Pricing

Value for money

4.8 (53)

Free Trial

[View pricing plan details](https://www.capterra.com/p/143827/Liquid-EHR/pricing/)

In-office

$199.00

Flat Rate,Per Month

It includes:

-   All Modules
-   Unlimited Doctors
-   Unlimited Local Workstations

Cloud

$299.00

Flat Rate,Per Month

It includes:

-   All Modules
-   Unlimited Doctors
-   Unlimited Local Workstations

Value for money

4.8 (53)

4.8

Based on 53 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (56)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (56)

4.9

Based on 56 reviews

## User reviews

Overall rating

4.8

Based on 56 reviews

Filter by rating

5(44)

4(12)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EG

Elizabeth G.

Optometrist

Hospital & Health Care

### "Excellent experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

Pros

It was easy to learn and the support staff was fantastic. If we ever had a question or a problem we had a direct phone number to talk directly to an IT professional

Cons

Nothing. The only reason we are switching is because of our POS system. It has a EHR system that is integrated with the POS so it will be easier on our front office staff members.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Daniella W.

Office Manager

Medical Practice

### "Brand New Clinic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 30, 2025

Overall very easy to use right out of the box. Staff was helpful in trainings and efficient with setup!

Pros

I love how helpful and easy to reach customer service has been through set up and beyond as well as ongoing support!

Cons

The order of operations to log off of the server but a small price to pay for how well it the system operates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jerome B.

Optometrist

Health, Wellness and Fitness

### "Easy and affordable with great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2025

Great simple and inexpensive emr. Since the beginning they were always around to help with any issues.

Pros

Great service and support. They always are around to help if any issues pop up and always able to fix it

Cons

Too many clicks. There were way too many tabs to go through and i would have preferred the whole chart on a full screen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mike C.

Optometrist

Medical Practice

### "Great EHR at a great price "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2025

Solid performance for almost 10 years. I am very happy

Pros

Easy to use, great support, reasonable price

Cons

I have had a great experience with LiquidEHR.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Todd W.

President

Medical Practice

### "I highly recommend LiquidEHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2025

Extremely positive. I've used LiquidEHR going on 5 years now, and it's more than met all of my expectations. I highly recommend this product, especially for those practitioners who are mindful of their overhead expenses.

Pros

Very intuitive user-interface, very reliable, very affordable.

Cons

On a laptop, some of the letter sizing appears to be a bit small. For all I know it's possible to somehow magnify it, but it's never been enough of a problem that I've ever explored that possibility.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

shreyansh S.

Good

Accounting

### "Liquid EHR has so many issues"

5.0

Overall Rating

5.0

5.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 1, 2024

Pros

Management of Records which is good other than that we need more things which LiquidEHR don't provide

Cons

All the other things that thay did not mention that data loss, bad invoicing for user which they can nearly read , bad experience overall

Reasons for choosing Liquid EHR

No other product are better over liquid EHR just for the fact that they are very old and new doctors are sick of it

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LP

Laroushna P.

Owner

Medical Practice

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2023

Great. Very easy to use. Responsive and reliable customer service.

Pros

User friendly and great customer service.

Cons

Too many unused tabs for me. I o my has a few I used regularly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WB

Wendy B.

Optometrist

Medical Practice

### "Liquid EMR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 21, 2023

Great EMR

Pros

Easy to use. Very straightforward and basic

Cons

E prescribe, not being to submit insurance and RTE

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RJ

Robert J.

Optometrist

Medical Practice

### "Liquid EHR user for over a decade"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2023

Pros

Liquid EHR allows for seamless patient flow which lets me focus more on my patients and see more of them efficiently.

Cons

As with any large program, bugs need to be stamped out at times.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RG

Ryan G.

Manager

Medical Practice

### "EyePro Optometry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2023

Pros

Scanning physical patient files into the system.

Cons

The electronic schedule is not compatible with the online website scheduling service we use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/143827/Liquid-EHR/reviews/)

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Popular comparisons

[RevolutionEHR vs Liquid EHR](https://www.capterra.com/compare/124589-143827/RevolutionEHR-vs-Liquid-EHR)